Kiddirooms Reviews 705

Poor customer service and faulty product I ordered a bed from KiddiRooms – while the bed itself looks nice, the experience has been disappointing. There were delays in delivery, and once it final... See more

Still waiting on our order (#00028021) and have lost all faith. We have been waiting patiently since the end of April and keep getting fobbed off with made up delivery dates. Our daughter desperately... See more

Total crooks. Waiting well over a month for a children's bed. Company has pushed delivery back 3 times, yet continues to advertise the product on their site as in stock with "Fast Delivery". They have... See more

Do not use, shocking company. Ordered a bed on the 21st of April and still not received. Delivery date just continuously changes and now using the excuse of of the warehouse location changing, even th... See more

"We ordered the Kids House Bed with Safety Rail and were really excited to get it set up. Unfortunately, one of the frame parts arrived broken, which was a letdown. We contacted customer service right... See more

The bed itself is great—sturdy and just what we needed for our toddler. But the delivery was really late, and there was no instruction manual in the box, which made assembly frustrating. Honestly, I a... See more

Another terrible review for this company. Constantly delayed delivery. 5 weeks later, they confirmed they would cancel the order and refund the bed (we'd missed my son's birthday and we'd had to buy... See more

It’s been 2 months since I placed my order, naively I didn’t read too much into the negative reviews. Wish I had! There have been never ending false promises from this fraudulent company, I finally re... See more

000028220 Ordered this bed over 5 weeks ago on the 3-8 day delivery , I’ve recieved 2 emails changing dates due to warehouse but it’s just rubbish . My toddler is currently sleeping on a mattress wit... See more

If I could rate a 0 I would! Avoid this “company” at all costs, complete shambles. Placed my order on the 3rd of May and am still waiting. Have requested an update on several occasions to be given th... See more

We ordered a Lasse Scandinavian Wooden Kids Bed. The delivery was delayed by weeks. When it did arrive, there was no instruction manual. There is supposedly supposed to be a QR code on the box, but th... See more

I ordered a bed at the end of April and was initially given a series of estimated delivery dates, each followed by excuses, mainly around warehouse changes. It’s now late July, and not only do we st... See more

If only I read these reviews before ordering! We purchased a single bed on 30th April 2025 and as of 28th May 2025 there is zero progress. George at customer services continues to make false promise... See more

SCAM COMPANY....Do not believe a word that they say. Broken promises, numerous false delivery dates, moving warehouse in April, now moving in June....please do not waste your money and stay away fro... See more

This company is a scam. Ordered from them over two months ago, chased our order via email - no response, messaged them on their social media - no response. The phone number on their website doesn’t... See more

EDIT: they asked for more info AGAIN. You do have everything, just take the time to review instead of sending the same copied&pasted message. After many unanswered emails I left a negative review... See more

The bed arrived with the slats, which hold the mattress in place, missing. Two and a half weeks, multiple calls and emails later, I still have not received the missing slats and my child is sleeping... See more

If I could give it no stars I would. Please don’t buy anything from this website. I paid good money for a bed that never arrived. I sent multiple emails and text messages and I never received any co... See more

I thought 7-21days was excessive but decided it was transparent and I knew the timescale. 31days later, I'm still awaiting the delivery and haven't even had confirmation of dispatch yet. I've asked... See more

I echo others experiences. Ordered a bed on 19th April. Having been notified unprompted on 9th May of planned delivery within the next week I was optimistic, but am still waiting for the bed with the... See more

The bed never arrived, and they are refusing to give us a refund. We're now having to get our bank involved to retrieve the significant sum of money they've taken from us. It's a scam. I'd encourag... See more

Well i wish I had read the reviews! Having the worst experience with kiddirooms and have now requested a cancellation of our order and full refund. Ordered our toddler bed on April 15th and stil... See more

Been waiting over 9 weeks for our bed and nothing. No replies from emails or social media. DO NOT buy from these scammers! Take the money quick enough but you won’t get anything. Asked for a refun... See more

I left a review stating how my little boys bed wasn’t delivered until months later, it was delivered leaking with sap, returned and now they are ignoring us and won’t do the refund. Please avoid this... See more

If I could give 0 stars that would be the case. The guys are literally scammers. I was too naive to fall for their beautiful website and "efficient" customer service. Efficient right until the moment... See more

Wow what a joke the message the company has posted on here about moving warehouses. Cancelled my order in May before item dispatched. Company told me I would get a refund within 5 days.... See more

Ordered our toddlers bed over 8 weeks ago and still not received a delivery date despite regular chasing. I’m starting to lose faith coupled with the fact the recent trust pilot reviews are all indic... See more

if anyone has a phone number for their customer service please could you post it on here? im currently trying to get through to someone as been waiting over month for the bunk bed and they are not res... See more

Please trust the negative reviews of this company - they are 100% accurate. I tried to ignore them and went with it anyway because a friend had an OK experience but I was wrong! I’ve waited over... See more

As many others have now said, this website is a scam. We ordered a toddler bed and drawer which should have been delivered by 17th May. Every time I've emailed for an update on the delivery time, they... See more

My last review was flagged for being defamatory. I disagree, but anyway. Looking at the comments, you say you are refunding people - any sign of processing my refund from last year to stop the co... See more

What an absolute joke of a business this is, if it's even a legitimate business... If I could give a zero star review I would. A warning to anybody going forwards, DO NOT BUY FROM THIS COMPANY!!! Del... See more

As you won’t reply to my emails I need to once again put this here. Please send me email confirmation that the refund was processed as this has not been communicated other than replying to my review,... See more

My partner ordered our son a bed 7-8 weeks ago. The website stated delivery in 5 days. We have had three different delivery dates given due to ‘delays’. We’ve now asked for a refund and are being i... See more

I would rate it 0 stars if I could , this company is not legit, I have waited over 3 months on my daughters bed being delivered , I wish I read some of the reviews before I purchased this. My own faul... See more

Ordered a bed in early June — never delivered. Spoke with George and Mike, but customer service was useless. Requested a refund over a month ago and still haven’t received it. They’ve now stopped repl... See more

Absolutely Appalling – AVOID AT ALL COSTS I placed an order for a bed at the beginning of May and here we are, MONTHS later, and still no bed. The level of communication has been utterly disgra... See more

Never received the bed and after three changes to the expected delivery date was told that customer service didn’t know when it would be ready and were waiting to hear from the manager. Requests to sp... See more

I second absolutely everything being said by other recent reviewers. Please do not order from this company! Have now lodged a dispute with my bank due to my order not being received and no refund be... See more

If there was an option to give no stars I would! Ordered my little girls first big girl bed on the 1st of May. I didn’t suspect anything scam related until the delivery kept getting pushed back. I t... See more

They sent a bed without proper holes drilled in the correct places, they also did not send all the parts. I have contacted the company multiple times and every time they confirm it will be rectified a... See more

I've ordered a Lasse floor bed over 5 weeks ago and it has never arrived. I've chased numerous times, dates kept being changed. I've asked for my refund and there hasn't been a response. Online they s... See more