Paul Keenan

The parcel was not picked up as there were no labels? Can't get in touch with any human to sort the problem out! Made several phone calls only to be on hold for 40 mins the first time, 30 mins second time then gave up! Can't even email them either. I ended up paying the repairer of my item to sent it to me direct by dpd. Do not under any circumstances think you can send a parcel or use the app and get any help when you need it.

My phone died after 5 months, they offered $70 dollars to go to my account, why would I want to spend any more money with them? As the offer was rejected I then had to send phone to spain and pay for the postage for repair, they still have it after 6 months! And after many excuses for it not to repaired, I was constantly told that I had to wait.They then upped the offer to €100 which I accepted as I was so sick of their bad customer support, I’m still waiting for the money. If something is cheap? There is usually a reason for it?
ON NO ACCOUNT BUY ANYTHING FROM THIS COMPANY!..! I WOULD NOT HAVE EVEN GIVEN THEM ONE STAR BUT YOU CANT WRITE A REVIEW WITHOUT DOING SO.