Floors lacked attention
Sparkling kitchen & bathroom is always nice too see. Vacuum and dusting job was great, They missed taking out the kitchen garbage. Sweeping/Mopping was disappointing crumbs under lip of the cupboards. Looks like just the center of floor was swept and mopped ☹️. Normally this company is AMAZING 20 outta 10 stars. This was a new crew that came in today.
Reply from Spruce
Thank you for taking the time to share your feedback.
We’re glad to hear you were pleased with most of the service areas, but we’re sorry the floors didn’t meet your usual expectations this time. It sounds like some details were missed during the sweeping and mopping, and we appreciate you letting us know — especially since this was a new cleaning team. We’ve shared your comments with our team to help ensure more consistent results moving forward!
