Richard Rombalski

I contacted Avvo seeking legal help and received no response at all. When someone reaches out in good faith, especially for something as important as legal guidance, being ignored is frustrating and unprofessional. Clear communication and timely follow-up should be the minimum standard. My experience showed neither, and that’s why I can’t recommend Avvo at this time.

I also want to caution others: Avvo operates more like a marketing platform than a client service company. Their focus is on selling visibility to attorneys, not on providing timely or reliable help to people who come here looking for answers. That explains why their overall rating is so low- and why my own outreach went ignored. Don’t waste your time expecting real communication here.

I’ve been with Apple for years, and while I used to believe in the quality and simplicity they promised, my recent experience with Apple’s corporate policies has completely soured that view.

I purchased a “lifetime” subscription to an app through the App Store—only to later lose access when I had to change my Apple ID. Why? Because Apple refused to remove or even review a charge I didn’t authorize. I wasn’t going to pay for something I didn’t agree to, and they gave me no options to dispute it meaningfully. So I walked—created a new Apple ID—and found out the hard way that everything I bought was tied to that old ID, permanently.

Now I can’t use the app I paid for, can’t transfer my license, can’t verify it directly with the developer, and Apple won’t do a thing to help. Their support team gave me the usual canned responses and sent me in circles.

Bottom line: Apple’s ecosystem is no longer about customer empowerment—it’s about lock-in and control. If you ever step out of line—change your ID, move countries, or refuse a shady charge—they’ll make sure you feel it. That “lifetime” purchase? It only lasts as long as your relationship with Apple stays squeaky clean.

Great hardware, sure. But the way they treat paying customers? That’s what made me rethink everything.

Signed up for a virtual mailbox, paid the fee, got the confirmation email—then boom, access denied and my payment was immediately refunded without warning or explanation. No login access, no error message, just nothing. Total waste of time. I needed a working mailbox, not a disappearing act. If this is how they handle onboarding, I don’t want to see how they handle actual mail. Steer clear if you value your time and sanity.

My experience with Enterprise Car Rental on Larrabee Road in Westbrook, Maine was second to none. From April 19 through May 18, I had a long-term rental due to an insurance claim, and the team there made the whole process smooth as silk.

The staff is professional, polite, and on the ball. They always had a vehicle ready for me, and the checkout process was seamless—no fuss, no waiting around. What really stood out, though, was the extra mile they went. The manager personally helped connect me with a local collision center that took my car in right away. That kind of service? You don’t forget it.

If you’re in need of a rental, especially during a stressful time like dealing with insurance claims, these folks know how to take care of you. Hats off to the whole crew over there.

I reached out to the Scarborough, Maine branch of OneMain Financial hoping to get some real help — not a miracle, just a fair shake. I’ve been working the same job over 10 years, steady income, checking account, good track record on my car payments. Yes, I have collections on my credit — I’m not hiding that. But I figured with all the other solid parts of my profile, they’d at least talk to me. Maybe offer a secured loan. Maybe mention a cosigner. Something.

No. I spoke to a sales rep — not a loan officer — and the moment they ran my credit, it was a done deal. No questions, no conversation, no “let’s see what we can work out.” Just a quick “you’re not eligible” and goodbye.

They advertise like they’re here to help people rebuild, but in reality? You get one shot to pass their automated checklist. If you’ve got any real dings on your report, you’re out — no nuance, no explanation, no human touch. Just a computer rejection and a hard pull on your credit for nothing.

How Onemain Financial can improve:
If OneMain truly wants to serve the credit-challenged market, they need to empower their staff to actually talk to applicants. Give people a chance to explain their situation — not just get flagged by software and dismissed. Bring back human underwriting, offer a real secured loan option, or at the very least, provide clarity on why someone was denied and what could change that. If you’re gonna market yourself as a second-chance lender, then act like one.

Follow-up to OneMain’s response:

Thanks for the response, but let’s cut the fluff — the problem wasn’t just the denial, it was how fast and dismissive it was. I spoke with a rep at your Scarborough, Maine office. He wasn’t reading a script, but it was clear he wasn’t interested in hearing a thing beyond what the screen told him. No questions, no attempt to understand my situation, no mention of secured options or a cosigner — just “you’re not eligible” and done.

I’ve held the same job over a decade, have steady income, and came in with a real need — not a handout. I wasn’t looking for sympathy. I was looking for a lender who’d actually listen. But apparently, once your system sees a credit blemish, that’s game over. Doesn’t matter what else is working in your favor.

If that’s how OneMain operates, fine — but don’t market yourselves as a second-chance lender. Because right now, it feels more like a bait-and-reject operation. People don’t need a sales rep to pull credit and read a rejection. They need someone who can actually think and talk like a human.