I have bought aluminium radiators and valves from Trade Radiator's twice now and have not been disappointed. They have a good selection, at very good prices. As the aluminium radiators are not ch... Mehr ansehen
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Das sagen Bewerter
I found a towel rail that I wanted & at a good price. I asked a couple of questions about size etc, all answered quickly, enabling me to place the order. The towel rail was delivered a few days la... Mehr ansehen
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Exceptional service. Ordered the wrong radiator size initially and I contacted the team who quickly helped me reorder the right one. Great product at a good price. Speedy delivery. Excellent customer... Mehr ansehen
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UTTERLEY RIDICULOUS MISLEADING GUARANTEE. Having just phoned Trade Radiators to ask about the terms of their guarantee, I have just been informed that the towel rail guarantee does not stand if I were... Mehr ansehen
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Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.
Kontaktinformationen
82 Mitchell Street, G1 3NA, Glasgow, Vereinigtes Königreich
- +441412250430
- [email protected]
- traderadiators.com
4.0
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Aluminium radiators
I have bought aluminium radiators and valves from Trade Radiator's twice now and have not been disappointed. They have a good selection, at very good prices. As the aluminium radiators are not cheap,( but boy are they worth it) I shopped around first to make sure I was getting a good deal, and I did.
The service has always been great, the prices are very competitive and delivered quickly.
I would highly recommend this company.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that you’ve been happy with both your purchases and that the quality and value of our aluminium radiators stood out after shopping around. It’s great to know our service, pricing, and delivery met your expectations again. Your recommendation means a lot to us, and we truly appreciate your continued support.
Kind regards,
Kim Brines
Exceptional service
Exceptional service. Ordered the wrong radiator size initially and I contacted the team who quickly helped me reorder the right one. Great product at a good price. Speedy delivery. Excellent customer service. Highly recommended.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you for such a fantastic review. We’re really pleased our team could quickly help resolve the sizing issue and get the right radiator ordered for you. It’s great to hear you’re happy with the product, price, and speedy delivery. We truly appreciate your recommendation and your kind words about our customer service.
Kind regards,
Kim Brines
Excellent service and the quality of…
Excellent service and the quality of the radiator is really impressive. Highly recommend using Trade Radiators.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you for your excellent review. We’re delighted to hear you were impressed with both our service and the quality of the radiator. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
Kim Brines
very satisfied with Trade Radiators
very satisfied with Trade Radiators, ordering was very straight forward and delivery quick.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you for your kind review. We’re delighted to hear you were very satisfied with Trade Radiators and that you found the ordering process straightforward with quick delivery. We really appreciate your feedback and your custom.
Kind regards,
Kim Brines
Great service - simple as that
I found a towel rail that I wanted & at a good price. I asked a couple of questions about size etc, all answered quickly, enabling me to place the order.
The towel rail was delivered a few days later, all in good order, fitted perfectly & working great.
Thank you for the great service, speedy delivery & for answering my question quickly.
I’d have no hesitation recommending Trade Radiators.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you very much for taking the time to leave such a great review. We’re really pleased to hear that you found the right towel rail at a good price and that our team was able to answer your questions quickly and help you place your order with confidence. It’s great to know everything arrived promptly, fitted perfectly, and is working well. Thank you for recommending Trade Radiators — your feedback is truly appreciated.
Kind regards,
Kim Brines
Large range. Great prices. Fast delivery.
I found trade radiators on a Google search, They had exactly what we were looking for and supplied a very attractive radiator plus valves at a great price. Fast delivery.
Communications have been excellent. The radiator now installed and working well.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you found exactly what you were looking for and that you’re pleased with the radiator, valves, and pricing. It’s great to know the delivery was fast and that our communication met your expectations. We’re especially happy to hear the radiator is now installed and working well. Thanks again for choosing Trade Radiators — we really appreciate your support.
Kind regards,
Kim Brines
UTTERLEY RIDICULOUS MISLEADING…
UTTERLEY RIDICULOUS MISLEADING GUARANTEE. Having just phoned Trade Radiators to ask about the terms of their guarantee, I have just been informed that the towel rail guarantee does not stand if I were to put damp towels on the rail. All towels must be dry and the rails are only for warming dry towels! When I asked where I was supposed to dry my towel after a shower, I was told to hang it to dry elsewhere first. I've heard it all now!
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
We’re sorry this has caused frustration, but we’d like to clarify the purpose of towel rails and the terms of our guarantee.
Heated towel rails are designed to warm towels, not to be used as a primary drying rack for soaking wet or dripping towels. Consistently placing wet towels on the rail can lead to excess moisture ingress, corrosion, and damage over time—particularly to the internal components and finish—which is why this is excluded under the guarantee.
Hanging towels to air-dry before placing them on the rail is standard guidance across the industry and not unique to Trade Radiators. This is to ensure product longevity and safe operation, not to be “misleading.”
Our guarantee is clear and in line with manufacturer specifications.
Kind regards,
Kim Brines
Ordered a column radiator which was not…
Ordered a column radiator which was not correct from original order!
Customer services are awful they lie
The manager makes promises which they don’t fulfil
The quality of product is Italian made rubbish so be warned do not use this company
Once they have you’re money your own your own
Never will I use such a shoddy company for any of there products appalling
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi Alan
We’re sorry to hear that you’re unhappy, but we must clarify several inaccuracies in this review.
The radiator supplied matched exactly the specifications provided at the time of ordering. Unfortunately, the measurements originally submitted by you were incorrect, which led to the item not matching the your requirements.
A claim was raised with your credit card provider, who fully reviewed the case and ruled in our favour, confirming that the item supplied was correct and as ordered.
We strongly reject the suggestion that our team was dishonest. Our customer service records show clear communication throughout, and while we always aim to assist where possible, we cannot accept responsibility for errors in measurements supplied by the customer.
All of our radiators are Italian manufactured to industry standards, and we stand by their quality. Once again, the issue here was not product quality, but an incorrect specification provided at checkout.
We welcome genuine feedback, but it’s important that reviews accurately reflect the facts.
Kind regards,
Kim Brines
Amazing Service!!!
Amazing Service!!!! We bought a towel radiator for our bathroom nearly 5 years ago and it started to corrode. I contacted Trade Radiators and not only did they replace it, they also sent us a better stainless steel version within a few days. Very happy and highly recommended!
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for your fantastic review! ⭐️
We’re really pleased to hear that you were happy with how we handled the issue and that the upgraded stainless steel towel radiator arrived quickly. Customer satisfaction and long-term product quality are very important to us, so it’s great to know we could help—even after several years.
Thanks again for your recommendation, and please don’t hesitate to contact us if we can help in the future!
Kind Regards,
Kim Brines
Disappointed.
Thank you for your response but the information that you gave is not entirely accurate.
The company used a non-existent landline to contact me which you said was supplied by PayPal not me. This was listed 2nd on PayPal. They are investigating this. You did not use the mobile number which has always been listed first as the Primary Number. The company also failed to ring us an hour ahead of delivery. The ring doorbell was fully charged. The notifictation from the ring doorbell was received after the delivery attempt. Delivery failed for these reasons. This could have been avoided with a phonecall an hour ahead, using the mobile number supplied when ordering online which was also listed first on PayPal. We rang the company immediately but waited 8 hours after the failed delivery to have an update. No possible solutions were offered, only an insistent non-negotiable request for another delivery charge. My husband was left with no option despite the inaccurate information held by the company.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you for your review.
The only number supplied via PayPal was a non-functional landline, which prevented our driver from making contact on the day of delivery. No alternative or mobile number was received prior to dispatch. We do not have access to your PayPal account, that would be a breach of your personal data if we did.
Despite this, a delivery attempt was made. The driver attended the property and rang the doorbell; however, the Ring doorbell was not operational due to it running out of battery (as advised by your husband). Your husband was present in a back office at the time but did not hear the driver. With no working doorbell response and no valid telephone number available, the delivery could not be completed.
As clearly stated in our delivery terms and on two separate emails you were sent, failed deliveries resulting from missing or incorrect contact details, or lack of response at the delivery address, are chargeable. The delivery was booked in for the day you requested and we do also advise in both emails that while we ask the driver to call that is not always a guarantee. The £84 (that was what you paid not £90) redelivery fee reflects the cost of a second vehicle allocation, driver time, and route rescheduling and is non-negotiable. This is in addition to the original £80 delivery charge, which covered the initial delivery attempt.
While we acknowledge your previous custom, all orders are subject to the same terms and conditions, which were applied correctly in this instance.
Kind regards,
Kim Brines
Really happy with trade radiators
Really happy with trade radiators - helpful staff on the phone and excellent secure next day delivery. I was also happy with the price!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for your lovely review! We're delighted to hear that our team were able to help and that your delivery arrived safely the next day. It’s great to know you were happy with the price too! We really appreciate you choosing Trade Radiators and hope to serve you again in the future.
Kind regards,
Kim Brines
Getting a refund on a returned radiator…
Getting a refund on a returned radiator is REALLY painful. It's been over two weeks and the stock response is "we're chasing this up with the warehouse". Not impressed.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi Adrian
We’re really sorry for the delay and the frustration this has caused. We completely understand how disappointing it is to wait this long for your refund. We’ve now processed your refund in full, and it should appear back in your account within 3-5 working days.
We appreciate your patience while we resolved this. If you have any further questions, please don’t hesitate to get in touch directly with our customer service team.
Kind Regards,
Kim Brines
Woudnt let me mum and me return…
Woudnt let me mum and me return radiator within their returns policy date and am left stuck with radiator I can't use and hasn't been unpackaged. Me mum used to order all the time won't be anymore. Disappointed is an understatement
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi
Thank you for your review.
I'm sorry to hear that you were not satisfied with your experience. Unfortunately, based on the limited information provided, I'm unable to locate any orders or identify the issue. We have reached out for further information but you have failed to get back to us.
Should you wish to reach you, you can contact our team directly on 0141 225 0430. We’ll be happy to assist you further.
Kind regards,
Kim Brines
Weitergeleitet
Lovely products at a good price
Lovely products at a good price - the valves particularly are beautiful. Also really friendly and professional customer services.
17. August 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for your kind words! We're thrilled to hear you’re happy with the quality and pricing of our products—especially the valves—and that our customer service team made a great impression. Your support means a lot to us, and we look forward to serving you again soon!
Best Wishes,
Kim Brines
First radiator arrived and one end was…
First radiator arrived and one end was missing paint and the other too much around where the vent would go (picked). Contacted customer services and they assured me the new one being sent woukd be checked before leaving warehouse. New one arrived with same issues. Absolutely shocking service and quality control. Apologies for the inconvenience doesn’t cut it when you’ve been lied to and driven a 30 mile round trip to customers house only to feel embarrassed by your lack of overall care .
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi
Thank you for your review.
I'm sorry to hear that you were not satisfied with your experience. Unfortunately, based on the limited information provided, I'm unable to locate any orders or identify the issue. We have reached out for further information but you have failed to get back to us.
Should you wish to reach you, you can contact our team directly on 0141 225 0430. We’ll be happy to assist you further.
Kind regards,
Kim Brines
Great communication and product.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for your kind words! We're thrilled to hear that you were happy with both our communication and the product. Your support means a lot to us, and we look forward to serving you again in the future!
Kind Regards,
Kim Brines
Great Products & Customer service
We have used Trade Radiators twice, excellent customer service, first time we ordered incorrect valves, rang customer service who helped identify the correct ones needed, arranged return and replacements sent out in days. Products are very good quality, delivery always come when the say and keep you updated of time, would definitely recommend to anyone, company that are always happy to help. First Class :)
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear you've had such positive experiences with us—not just once, but twice!
Our customer service team will be especially pleased to know they could assist with identifying the correct valves and making the return and replacement process smooth for you. We always aim to provide quality products and reliable service, so it’s great to know that our efforts made a difference.
Thanks again for your recommendation—it truly means a lot to us. We look forward to helping you again in the future!
Best regards,
Kim Brines
valve scratched
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi Kale
Thank you for your 1 star review.
I'm sorry to hear that your valve has a scratch on it. Unfortunately, based on the limited information provided, I'm unable to locate any orders.
To help us resolve this for you as quickly as possible, please don’t hesitate to contact our team directly on 0141 225 0430. We’ll be happy to assist you further.
Kind regards,
Kim Brines
Awful company
1200w radiator element went wrong within a week they weren't really interested in replacing so I'm buying another one from a different company and won't ever use this lot again
12. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Hi Greg
Thank you for your review.
Upon reviewing your order, I can see that you contacted us in January regarding an issue with the element. At that time, we emailed you requesting some additional information needed to proceed with a replacement. As we did not receive a response, we were unable to move forward with issuing the replacement.
Had we received the requested information, we would have been happy to send out a replacement on a next-day delivery basis.
If you are still experiencing issues and would like to proceed, please reply to our original email with the required details. We’ll be more than happy to arrange either a replacement or a refund for you.
Kind regards,
Kim Brines
I was trying to get traditional…
I was trying to get traditional radiators
Trade Radiators has a best deal of 15 Years guarantee on Oslo Nordic Range.
Looks very good as well.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TradeRadiators
Thank you for your review! We're thrilled to hear that you were able to find the traditional radiators you were looking for, and that you're pleased with the Oslo Nordic Range. The 15-year guarantee is one of the great benefits we’re proud to offer, and it’s fantastic to know the design met your expectations as well.
If you have any questions or need further assistance in the future, we’re always here to help.
Warm regards,
Kim Brines
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