This company and Chad H. have been awesome to work with so far. I have a 2022 Tesla Model Y Performance. I was worried about not having it under warranty, and Amber and Chad delivered! Smooth sign-... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Verifiziert
Super happy with the coverage this extended warranty offers. Battery, drive units, air-conditioning system, MCU, etc. Can’t beat the price. $241 per month for a 2017 model X very pleased.
Unternehmen hat geantwortet
Verifiziert
It was difficult to activate the warranty because the link didn’t work with the first two attempts.
Unternehmen hat geantwortet
Great experience signing up and even better when making a claim. Extensive coverage, I'm very happy. Chad (Claims Specialist/Tech) didn't use loopholes or anything silly to deny coverage. Everything... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Amber revolutionizes the way electric vehicle (EV) owners experience post-warranty care. Its flagship service, AmberCare, offers a modern protection subscription designed for EV owners. Every AmberCare plan comes with access to the AmberCare Concierge, a virtual "Genius Bar" for EV owners powered by service advisors and technicians with 20+ years of combined experience in EV service and AmberCare benefits like roadside assistance and ride share allowance.
Kontaktinformationen
2261 Market Street STE 5280, 94114, San Francisco, Vereinigte Staaten
- (415) 463-8792
- [email protected]
- getamber.com
4,5
Hervorragend
43 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This Amber and Chad H
This company and Chad H. have been awesome to work with so far. I have a 2022 Tesla Model Y Performance. I was worried about not having it under warranty, and Amber and Chad delivered! Smooth sign-up process, and very fast response time for claims, payments, and questions. I strongly recommend this company if you own a higher-mileage Tesla.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you for the wonderful feedback. We’re glad to hear you found our service terrific, professional, and attentive. We truly appreciate your trust and will continue working hard to provide the level of care that is becoming rare these days. Thank you again for choosing us.
Verifiziert
Super happy with the coverage this…
Super happy with the coverage this extended warranty offers. Battery, drive units, air-conditioning system, MCU, etc. Can’t beat the price. $241 per month for a 2017 model X very pleased.
31. Dezember 2025
Antwort von Amber
Thank you so much for the great review, Daniel. We’re really glad to hear you’re happy with the coverage and value of your extended warranty, especially for your Model X. It’s great to know the battery, drive units, AC system, and MCU coverage are giving you peace of mind. We truly appreciate your trust and support.
Verifiziert
Antwort von Amber
Thank you for the kind words. We truly appreciate you recognizing our professionalism and attentiveness. Providing reliable and thoughtful service is something we take great pride in, and feedback like yours means a lot to our team.
The AmberCare Team
Verifiziert
These guys are the best of the best
These guys are the best of the best. Easy to work with. No hassle, no games. They cover what they state and pay out quickly if there is an issue. An honest company in a dishonest industry.
17. Dezember 2025
Antwort von Amber
Thank you so much for the kind words and for trusting Amber. We really appreciate you highlighting our transparency and fast payout process. Our goal has always been to make this simple honest and stress free for our customers. We’re grateful for your support and look forward to continuing to earn your trust.
The AmberCare Team
Verifiziert
Antwort von Amber
Thank you for the positive feedback. We are glad to hear that your experience with Amber was clear and fast. Our team works hard to make every EV warranty transaction simple and transparent. If you ever need any support or have questions about your coverage, we are always here to help.
Amber Care Team
The Best Extended Warranty Company for EV Owners
This was the best experience with an outside warranty company. The process was simple and easy to navigate and everyone was right there every step of the way. This was my first time using my warranty and I am very pleased.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you so much Tony. We are really glad to hear that your first experience using the warranty went smoothly. Our team works hard to make everything simple and clear, and it means a lot that you felt supported every step of the way. If you ever need anything in the future we are always here to help. Enjoy the road ahead and thank you again for choosing Amber.
Verifiziert
It was difficult to activate the…
It was difficult to activate the warranty because the link didn’t work with the first two attempts.
11. November 2025
Antwort von Amber
Hi Bryan
Thank you for sharing this with us and I am really sorry for the trouble you had activating your warranty. The link issue should not have happened. We have already updated the system to prevent this going forward.
If you still need any help or want us to double check your activation status, feel free to reach us anytime and we will take care of it right away.
Thank you again for your patience and for choosing Amber.
I couldn’t be more impressed with my experience!
I couldn’t be more impressed with my experience using the Getamber EV extended warranty. From the moment my Tesla manufacturer warranty expired, I was worried about navigating repairs and long-term maintenance on my 2020 Tesla Model S Long Range. Getamber made that transition effortless.
Their customer support team deserves special recognition. They were patient, genuinely listened, and took time to understand exactly what I was experiencing. They helped troubleshoot multiple issues and guided me toward the best path to keep my vehicle running flawlessly.
The coverage itself is excellent — including half shafts, the charging port, and a wide range of EV-specific components that other companies often exclude. Knowing those big-ticket items were protected gave me real peace of mind.
Getamber has truly earned my trust. If you want an extended warranty company that stands behind its customers and understands EVs inside and out, this is the one. Highly recommended!
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Hi Ceary, thank you so much for sharing your detailed experience! We’re thrilled to hear that our EV extended warranty made your Tesla ownership smoother and worry-free. Our support team takes great pride in providing clear, thoughtful guidance, and it means a lot to know that came through in your experience.
We’re also glad you found value in our coverage for key EV components — giving peace of mind is exactly what we aim for. Thanks again for your trust and recommendation!
The GetAmber Team
A Must for EV Owners
My experience with Amber has been nothing but positive. Chad (the technician) was incredibly helpful and made sure the entire process went smoothly without any hiccups. Recently, I had an issue with my battery, but thanks to Amber’s remote diagnostics and claim approval system, it was resolved quickly and I was able to get it repaired without visiting a Tesla service center.
Overall, the experience was seamless, the coverage fair, and the team highly responsive throughout. I highly recommend Amber to anyone looking for a reliable extended warranty partner, especially EV owners.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Hi Jessica,
We’re so glad to hear your experience with Amber and Chad went so smoothly. Our goal is to make every claim and repair process effortless for EV owners, so it’s great to know our remote diagnostics and support worked well for you. We truly appreciate your trust and thoughtful words! Thank you for being part of the Amber community!
The Amber Care Team
Verifiziert
Exceptional Support and Seamless Process with Amber
I had an amazing experience using Amber for my Tesla warranty and insurance. The process was incredibly smooth from start to finish, everything was transparent, quick, and well-explained. The customer service team was responsive and genuinely helpful, taking the time to answer my questions and ensure I got the best coverage for my car.
What stood out most was how easy it was to manage everything online. The platform is intuitive, the policy details are clear, and communication was consistent throughout. It’s rare to find a company that combines tech convenience with such personalized service, but Amber truly delivers.
Highly recommend them to any Tesla owner looking for reliable and stress-free warranty or insurance coverage!
3. November 2025
Antwort von Amber
Thank you so much, Kevin! We’re thrilled to hear that your experience with Amber was smooth and stress-free from start to finish. Our team takes pride in making warranty and insurance coverage effortless, transparent, and easy to manage online. Your kind words mean a lot to us, and we’ll continue working hard to deliver the same level of personalized service to every Tesla owner.
Drive safe and thank you again for trusting Amber!
The AmberCare Team
The Best 3rd Party Warranty for your Tesla
I’ve been a customer utilizing Ambercare’s Basic Warranty package since Oct 2024 and just completed a 1-year renewal taking me into 2026. My experience from day one has been that of exceptional customer service. Jun Chung and Chad Henry have been nothing other than professional and helpful since I originally purchased my 2020 Tesla Model S Long Range vehicle. They performed the over the air pre-purchase inspection for my Model S for free which provided me with the confidence to know I was purchasing a trouble-free vehicle.
I’ve had two maintenance issues since purchasing my Model S and both times Chad took the time to walk me through the claims process and keep me informed on anything related to the processing of my claim. Although the Tesla Service Center doesn’t do direct billing to 3rd party warranty companies, Chad has always been available to settle the billing not matter the time of day. I’ve delt with other 3rd party warranty companies in the past and most use unscrupulous practices to not cover repairs. It’s been refreshing to deal with a warranty company like AmberCare and to this date they have been above board when it comes to my vehicle repair cost.
I will continue to do business with Ambercare as I feel they are on the right track and I hope they will continue to provide top notch customer service and warranty coverage for those us owner these wonderful Tesla vehicles.
Sincerely & Semper FI
Andre K. Frazier
USMC Retired
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Hi Andre,
Thank you so much for your thoughtful and detailed review, it truly means a lot to our team. We’re honored to have earned your trust and to know that your experience with our Basic Warranty plan has been positive from day one.
Chad will be thrilled to hear your feedback, and we’re especially glad to know their support helped make your Tesla ownership experience as smooth as possible. We take great pride in providing transparent, reliable service, and it’s incredibly rewarding to see that reflected in your words.
We sincerely appreciate your continued loyalty and look forward to supporting you through many more worry-free miles ahead.
Semper Fi, and thank you for your service.
Warm regards,
The Ambercare Team
Great experience signing up/Claims
Great experience signing up and even better when making a claim. Extensive coverage, I'm very happy. Chad (Claims Specialist/Tech) didn't use loopholes or anything silly to deny coverage. Everything was quick and easy.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you so much for sharing your experience! We’re thrilled to hear the sign-up and claims process went smoothly for you. Chad and the rest of our team work hard to ensure every customer feels supported and treated fairly, no fine print surprises, just honest coverage and great service.
We truly appreciate you choosing Ambercare and look forward to continuing to provide you with worry-free protection for your vehicle.
Warm regards,
The Ambercare Team
Verifiziert
Highly recommend!
I signed up with Amber May 2025. The onboarding process was incredibly smooth, requiring my consent to remote diagnostics of my recently purchased pre-owned 2017 Tesla Model S. The remote diagnostic took no more than 3 days and I got an email approval that waived any waiting period! Not even 2 months later, the left rear window regulator went out and the AC started making really loud noise. I brought the car to CPR EV repair, and they quickly diagnosed the failed regulator as well as failing AC compressor. Amber worked with them during the approval process, parts were ordered and an appointment scheduled for the repairs. This whole unfortunate ordeal would have cost me $2400! When the repairs were complete, I picked up the car and Amber released the payment to the shop on the spot and I was on the road again! I highly recommend Amber for your warranty needs- the price is fair and there was no delay in approving and paying for the claim. Thanks Eric, Chad, and Team! The greatest part about Amber is that you aren't tied to using Tesla service- the right 3rd party shop does better work for a fraction of the cost! I also highly recommend CPR EV Repair in Houston or Austin!
19. Juni 2025
Antwort von Amber
Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your onboarding and claims experience went smoothly from start to finish. Eric, Chad, and our entire team take great pride in making sure repairs are handled quickly, transparently, and without hassle — exactly as you described.
We’re also glad to hear CPR EV Repair provided great service and that you were back on the road right away. It’s wonderful customers like you who remind us why we do what we do every day.
We truly appreciate your recommendation and look forward to keeping your Tesla protected for many miles ahead.
Warm regards,
The Ambercare Team
Verifiziert
Tried to sign and pay and the system…
Tried to sign and pay and the system did not work.
19. September 2025
Antwort von Amber
Hi Jeffrey,
We’re really sorry to hear you experienced an issue while trying to sign up and make a payment. That’s not the smooth experience we want for our customers. Our team would like to personally assist you to get this resolved right away — could you please reach out to us at [email protected]
with your contact details or email used during sign-up?
We’ll make sure everything is sorted quickly so you can complete your enrollment without any further trouble.
Thank you for bringing this to our attention — we truly appreciate the feedback and the opportunity to make it right.
Best regards,
The Ambercare Team
Model S P100D Service Experience
Have had an Amber service contract on my Model S P100D since January of last year and unfortunately needed to use their services as the headlight and front drive motor were defective. My advisor, Chad Henry, was exceptional from start to finish. He has detailed knowledge of the vehicles as a former Tesla Service employee and walked me through the entire process and made it seamless. There were no hiccups and everything that they promised was delivered easily.
If you dont have a warranty left, get Amber, youll be glad you did. I cant thank them enough.
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Chad provided exceptional support and helped make your service process seamless. His deep understanding of Tesla vehicles is something we’re proud to offer our customers, and it’s great to know that made a real difference for you.
We truly appreciate your recommendation and your trust in Ambercare. It’s customers like you who motivate us to continue delivering honest, transparent, and hassle-free warranty service every day.
Warm regards,
The Ambercare Team
Nothing but the best
Chad and the team at Amber have been super helpful and responsive when it comes to issues I've had with my Model 3. I suffered from a super bottle replacement that would've cost me $1700 out of pocket but I paid less than 1/10 of that. Just today, my charging port suffered a failure with the latch leaving it unable to supercharge and Tesla quoted me $567. I sent an email, on the weekend nonetheless and they responded in less than an hour assuring me it would be covered.
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you, Dakota! We really appreciate you taking the time to share your experience! We’re so glad Chad and our team were able to help you get back on the road quickly and save significantly on your repair costs.
Our goal is to make sure every customer feels supported, especially when unexpected issues arise, so it’s great to hear our weekend response time and coverage met your expectations.
Thanks again for trusting Ambercare with your Tesla — we’re always here when you need us!
Warm regards,
The Ambercare Team
Verifiziert
Amber has been great from beginning to…
Amber has been great from beginning to end. The sign up process is streamlined and very quick.
7. Mai 2025
Antwort von Amber
Thank you, Anthony! We really appreciate your kind words and are so glad to hear the sign-up process was quick and seamless for you. Our team works hard to make sure everything from start to finish feels effortless, and it’s great to know that came through in your experience.
Thanks again for choosing Ambercare — we’re excited to keep supporting you and your vehicle for years to come!
Warm regards,
The Ambercare Team
Verifiziert
Antwort von Amber
Thanks so much, Percy! We really appreciate your awesome feedback. We work hard to be the top choice for EV owners, and it means a lot to hear that reflected in your experience.
We’re thrilled to have you with us — thanks for trusting Ambercare to protect your EV!
Warm regards,
The Ambercare Team
Great for used Teslas
What a find for all Tesla owners. I have a 2018 M3, that went outside Tesla warranty. I found Amber, and signed up for the warranty. They allow you to sign up outside of warranty. Not even 3 weeks later, did I get an airbag warning on my car. Scheduled a Tesla service appt, and got the quote approved by Amber. Had to wait 6 weeks for my Tesla appointment, but got the airbag system replaced, as well as Tesla found issues with my steering / control arms, which Amber also approved under warranty. Amber even called Tesla to pay the bill directly minus my deductible. I didnt have to wait for reimbursement.
I'm a huge fan, and recommending to any Tesla owner out there who is afraid to own the car past factory warranty. The process was very easy. They communicate very quickly by email or phone. I think they will be a game changer moving forward for used Tesla's.
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Amber
Thank you so much for sharing your detailed experience, Ian! We’re thrilled to hear that our team could make your repair process smooth and stress-free — especially with something as important as your airbag and steering system.
It’s great to know our direct billing process and quick communication made things easy for you. We’re passionate about helping Tesla owners enjoy their vehicles worry-free even after the factory warranty ends, and feedback like yours reminds us why we do what we do.
We truly appreciate your trust and recommendation — welcome to the Ambercare family!
Warm regards,
The Ambercare Team
Verifiziert
The ease and use of the online portal…
The ease and use of the online portal was fast and convenient. Also the communication from the reps was top tier! I will be recommending your service.
20. März 2025
Antwort von Amber
Thank you so much, Gaila! We’re so happy to hear you found our online portal easy to use and that our team’s communication stood out. Making the process smooth and transparent for our customers is exactly what we aim for.
We really appreciate your recommendation and your trust in Ambercare — we’ll be here whenever you need us!
Warm regards,
The Ambercare Team
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