Vérifié
It was smooth transaction, my item arrived in good condition. I would recommend buying stuff in doorzo to find items that are not usually available outside of japan.
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Lisez les avis des autres
Vérifié
Really fast shipping despite it being shipped from Japan to UK, amazing packaging too, was double wrapped in bubble wrap and so was the box!
Vérifié
while it does take time for them to pack and ship out your package, it arrives very safely and is clearly handled with care. they organize it very nicely in the box and wrap the outside with plastic f... Voir plus
L'entreprise a répondu
Vérifié
Doorzo gives you a lot of guides or tips to know what you're getting into when you shop with them, so it's REALLY important to read through those first before shopping. The experience shopping with th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché en ligne
- Exportateur
- Boutique de figurines
- Marché aux puces
- Magasin d'articles de loisirs
- Magasin de cartes de collection
À propos de Doorzo
Écrit par l'entreprise
Doorzo Top Japan Proxy Service
With over 10 years of extensive industry experience, Doorzo is a reliable partner for Japanese shopping enthusiasts worldwide. We are official partners with Japan's Top Stores, including Mercari, Rakuten, Rakuma, Yahoo! Auctions, Bookoff, and more.Based in the heart of Akihabara, Tokyo, Doorzo offers seamless international shopping services, connecting Japan's unique products to the world.
24/7 Automated Proxy Purchasing
Wide Selection: New and vintage toys, figures, game consoles, books, and more. No matter what you want from Japan, you can buy it here.
Convenient Shopping: Access via website and app anytime, anywhere, providing you with a more convenient shopping experience.
Secure Transactions
Safe Payment Options: Various credit cards, PayPal, Alipay, and more.
Unbeatable Prices: Competitive rates for all your favorite Japanese products.
Cost-Effective Shipping
Consolidation Service: Combine purchases from multiple websites before shipping them out internationally.
Free Storage: Up to 60 days + 30days paid storage.
Excess Packaging Removal: Minimize shipping weight and cost.
Professional Support
Multilingual Team: Fluent in English, Simplified Chinese, Traditional Chinese, and Japanese.
Real-Time Order Tracking: Keep track of your purchases easily.
Customer Reviews: See what others say about Doorzo.
Exclusive Benefits
Special Deals and Discounts: Enjoy promotions and savings.
Secure and Reliable: Your satisfaction is our priority.
Coordonnées de contact
1-19-1 Akabane Kita, Kita-ku, Tokyo 115-0052, Japan., 10-10041, Tokyo, Japon
- 0368116180
- [email protected]
- doorzo.com
4,7
Excellent
953 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
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Vérifié
Redirigé
I've been ordering from this app a few…
I've been ordering from this app a few times and there's nothing wrong with it. The packaging are really good and you can find some cheap stuff or bid from this app.
12 février 2026
Avis spontané
Vérifié
I am satisfied with My expirience with…
I am satisfied with My expirience with Doorzo, it is allways a pleasure to Buy from Japan.
12 février 2026
Vérifié
Really fast shipping despite it being…
Really fast shipping despite it being shipped from Japan to UK, amazing packaging too, was double wrapped in bubble wrap and so was the box!
12 février 2026
Vérifié
Happy to shop at Doorzo 👍👍👍
5 février 2026
Vérifié
Vérifié
Satisfied experience
It was smooth transaction, my item arrived in good condition. I would recommend buying stuff in doorzo to find items that are not usually available outside of japan.
4 février 2026
Vérifié
Vérifié
Vérifié
Encontré lo que buscaba el envío fue…
Encontré lo que buscaba el envío fue rápido y todo estaba bien empacado
5 février 2026
Vérifié
Best Proxy server Doorzo
I switched from Neokyo to Doorzo and never been happier. They have a good customer service always gotten an answer the same or next day.
Always packed my stuff in perfectly fitted bags, never gotten any damages. I will be continuing to use this Proxy server, Thank you Doorzo!^^
5 février 2026
Vérifié
Item arrived in good condition
Item arrived in good condition, but the warehouse processing was sometimes slow. Overall, still satisfied.
5 février 2026
Vérifié
very transparent with product status…
very transparent with product status and items are well packed, in good condition as stated.
3 février 2026
Worst Refund Policy
Recently my doorzo parcel went missing during delivery, and now doorzo only want to refund me ¥5,338 for an order declared as ¥27,400. Their terms of service state full refund. This is a joke, use at your risk.
5 février 2026
Avis spontané
Réponse : Doorzo
Dear Customer,
We sincerely apologize for the unpleasant shopping experience you have encountered and truly regret the frustration this situation may have caused.
Regarding your parcel compensation, we would like to clarify that the compensation amount is determined solely by the logistics provider, based on their internal assessment standards and procedures. As a purchasing platform, we unfortunately do not have the authority to intervene in or enforce changes to their decision, and we kindly ask for your understanding in this regard. Please also rest assured that the compensation issued by the logistics company has been fully passed on to you without any deduction.
Every user is very important to us, and we genuinely hope to provide you with a safe, reassuring, and enjoyable shopping experience. We are currently continuing to actively communicate and follow up with the logistics provider on your behalf to monitor the case and seek further progress. At the same time, our customer support team remains in close contact with you through the customer ticket to ensure timely updates and assistance.
Your feedback is deeply valued, and we truly appreciate your patience and understanding. We remain committed to supporting you and improving our service experience moving forward.
Vérifié
Overall is good but consolidation…
Overall is good but consolidation process take a little bit long time.
5 février 2026
Réponse : Doorzo
Dear Customer,
We sincerely apologize for the long waiting time and for the unpleasant shopping experience this may have caused.
Regarding the extended processing time for order consolidation, the recent increase in order volume has led to delays in the review process. That said, providing a smooth and positive shopping experience remains a top priority for us. To improve the situation, we have already arranged additional warehouse staff to help speed up handling times and ensure users can receive their desired items as soon as possible.
If you have any questions or need further assistance, please feel free to contact us anytime via your customer ticket. Our support team will continue to follow up closely and provide timely assistance, so please rest assured.
We truly appreciate your patience and understanding, and we remain committed to improving our service for you.
Vérifié
Terbaik.
Terbaik.. aplikasi yang mudah Dan senang.Cuma perlu tambah chat dengan seller untuk memudahkan urusan pertanyaan terus detail item atau kemuskilan dengan item yang ingin dibeli.
5 février 2026
Vérifié
Got my gpu from Doorzo from Japan to…
Got my gpu from Doorzo from Japan to Philippines - great experience
5 février 2026
Vérifié
Doorzo Delivered the Legends: AKIRA, GITS & Devilman
Doorzo truly delivers when it comes to premium Japanese pop-culture books. My second haul included AKIRA CLUB by Katsuhiro Otomo, Ghost in the Shell PERFECT BOOK, and the Devilman Daikaibō series—and every item exceeded expectations. The books were well-protected, genuine, and arrived in great shape despite international shipping to India. I really appreciate how Doorzo opens the door to iconic anime and manga reference books that are difficult to source elsewhere.
3 février 2026
Vérifié
Vérifié
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