While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the promptness of service professionals when requesting quotes and the availability of numerous providers for projects. Some consumers mentioned positive experiences with specific contractors found through the platform, praising their knowledge, efficiency, and reasonable charges. A few reviewers also appreciated the follow-up calls to ensure project completion and to check if assistance was needed. However, a significant number of reviewers reported negative experiences, especially concerning contact and customer service. Many consumers expressed frustration with the high volume of calls and messages from contractors, including those they didn't select. Some reviewers felt that the leads provided were often unresponsive or not genuinely interested in their services. Others complained about being charged for leads that didn't pan out, and some had difficulty contacting customer service to resolve issues or obtain refunds. There are mixed opinions on pricing, with some finding it fair and others considering it excessive.

Based on these reviews

Rated 1 out of 5 stars

Why can't your software allow me to update my service areas myself? Why does your service agent mumble and seem like he doesn't like to help? Why do I have to call back with a massive list and waste m... See more

Company replied

Rated 1 out of 5 stars

We have advertised with Angi for quite a few years. The messaging platform is terrible. Customers rarely respond after they ask to be contacted. At best it's a handyman service lead page. Real custome... See more

Company replied

Rated 1 out of 5 stars

Angi is a syndicated scam! It's run by foreign people from India, Mexico, Columbia. It's a joke! And their customer service is overseas run by foreigners! They always use the same bullsh*t boiler plat... See more

Company replied

Rated 1 out of 5 stars

I requested a quote for a grease trap cleaning. Not only was Angi unable to find anyone within 200 miles willing to take the job, but they sold my number. I now get at LEAST 2 calls a day from a "pl... See more

Company replied

Rated 5 out of 5 stars

D3 incorporated replaced the balcony off my bedroom. Jamie Taylor gave an estimate that was well within my budget. I was under a time constraint and he completed the job the day before my guest arrive... See more

Company replied

Rated 5 out of 5 stars

When the cold weather arrives, I say bring it. Why? Well that's because my pellet stove from Earth Sense Energy Systems offers that cozy wood heat without the mess and that cozy fire ambiance heating... See more

Company replied

Rated 5 out of 5 stars

I needed concrete sidewalk replacement of 9' x 4' done for my front yard located in Visalia CA. I contacted Joe Peredo from Angi.com. He was very efficient and completed the replacement that very day.... See more

Company replied

Rated 5 out of 5 stars

We had an EV charger installed by A Squared Electric. I have never had such a wonderful experience with a company…(and I am not a young person)….lol Everything was done in a very knowledgeable, prof... See more

Company replied

Rated 1 out of 5 stars

Charged $89 for a lead I never asked for and never responded to. Have had my status turned off and hadn't used this company in 2 years. Customer service was no help and could care less. Had to contact... See more

Company replied

Rated 1 out of 5 stars

I was bombarded by tons of contractors calling, texting, emailing me all day. These contractors call & Text 7,8,9 times a day even after I respond telling them I will contact them when I am ready to m... See more

Rated 5 out of 5 stars

Surveys are short, simple, but adequate. The Price rating is kinda hard to rate, how do you know what is excellent, good, fair, etc., especially in today's market where pricing is doubled & tripled f... See more

Company replied

Rated 5 out of 5 stars

Called Step by Step for air conditioning cleaning and tune-up. Appointment was made within a couple of days. Eric arrived on time, he was friendly and informative about the work to be done. Completed... See more

Company replied

Rated 1 out of 5 stars

The contractor messed up the replacement of our old thermostat on Monday. I contacted them immediately was asked for my availability this week. Angi finally sent me an email today saying they can't re... See more

Company replied

Rated 1 out of 5 stars

I ordered the installation of a new couch that I purchased from Wayfair. I purchased the Angi installation on the Wayfair site and paid the $100+ fee. They proceeded to reschedule the installation twi... See more

Company replied

Rated 1 out of 5 stars

I contracted for snow plowing for the 2025-2026 winter season with Premier snow and Lawn Care. This company was on Angie's List website. I paid their fee with a credit card. They plowed twice and have... See more

Company replied

Rated 1 out of 5 stars

Angi seriously under-promised and over-charged. The sales pitch did not match the service delivered. I received multiple leads where people never answered the phone, never responded, or said they n... See more

Company replied

Rated 5 out of 5 stars

We had water coming in from four different places; we were given quotes from three other companies; quoting prices that would've cause us to refinance, A BETTER -ROOF- came to our residence did an ins... See more

Company replied

Rated 5 out of 5 stars

Patrick from '2 Vets Plumbing' came out to assess the situation and give a bid; then we agreed for him to do the job right then and there. His uncle (bless his soul) gave a solution that was far bette... See more

Company replied

Rated 5 out of 5 stars

Great company "Balteza Property Services" to work with. Very impressed by their quality, momentum and high degree of professionalism. They were given a project to remodel the basic tub to rain show... See more

Company replied

Rated 2 out of 5 stars

Angi Initially was service magic then Home advisor and it was worth it, but after that it went downhill. Now there is almost all fake leads. The pros have to pay high fees for fake contacts where they... See more

Company replied

Rated 1 out of 5 stars

Contractors, never use Angis as they are criminal enterprises who we are going after. They make you liable for thousands of dollars and put a collection agency to chase you. We are teaching the... See more

Company replied

Rated 5 out of 5 stars

Archer Electric in Clarksville tn is amazing they have amazing service. They arrived in a timely manner and got the job done. The staff, Julio was very knowledgeable and professional. I highly recomm... See more

Company replied

Rated 1 out of 5 stars

Angies referred us to a chimney cleaning company that had 5 star reviews - They charged use $1300 claiming we had a problem with our slate caps- put cheap aluminum caps on. They did a horrible job- h... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrible!!! Had my roof damaged months ago by Milton, Angi only recently sold my information when I was looking for a contractor for my roof, it has long since been done but now I have 30... See more

Company replied

Rated 2 out of 5 stars

I feel that Angi list can and for many people especially the elderly,get help in a expedient manner. However the costs can be absolutely outrageous.I live in a double wide manufactured home,off the... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Tom Ricci, owner of American Building Co, whom I found through Angie’s List. He responded to my request for a mason right away, arrived exactly when we had agreed,... See more

Company replied

Rated 1 out of 5 stars

Why do these contractors pay for a service when they don't follow through, waste their and my time, are dishonest and don't care about the job unless it's huge? They have NO consequences... that's... See more

Company replied

Rated 1 out of 5 stars

Awful all the way around! As a 13 review, verified 5 star service provider, AVOID!!! Sends leads for services not provided and always reject credits after charging you. Customer service only attemp... See more

Company replied

Rated 1 out of 5 stars

Angi is an awful business. I was an electrical contractor with Angi and had c to leave due to their business practices. Angi funnels customers not based on customer needs but based in keeping and att... See more

Company replied

Rated 1 out of 5 stars

This is by far the worst marketing team in all of California. As a fairly new business owner, I needed help, yet ready to promote KISS Restoration… so we contacted Angi.Com that was the biggest mis... See more

Company replied

Rated 1 out of 5 stars

DO NOT RECOMMEND this platform. Most of the leads I received were fake, non-responsive people, or scammers trying to get information and waste my time. On top of that, if you want to cancel the membe... See more

Company replied

Rated 1 out of 5 stars

I quit Angi over a year ago due to far too many bogus leads. No one answers the phone, they dont respond to multiple calls or emails or messages on the app yet Angi will charge you for every lead whet... See more

Company replied

Rated 5 out of 5 stars

Love the promptness of service professionals when requesting quotes. Love the amount of providers available for projects. Posting a project is very easy, the interface and prompts are user friendly... See more

Company replied

Rated 1 out of 5 stars

Inside Out Remodeling owner Douglas Childers swindled me out of $6400. Asking for a second instalment of $3000, he banked the money and did not come back and finish the work. He left all of his trash... See more

Company replied

Rated 1 out of 5 stars

People need to understand that Angi is no longer owned and operated by Angie Hicks. She sold the company to HomeAdvisor, its competitor, and in 2021, it became part of IAC. IAC Inc. is an American hol... See more

Company replied

Rated 1 out of 5 stars

I purchased a cabinet at Wayfair and paid extra for a representative from Angie to assemble the product. Arrival time for assembly was scheduled on 12/23 at 2:30 pm. FIVE minutes before the appointmen... See more

Company replied

Rated 1 out of 5 stars

horrible experience!!! If you are a contractor saev your money and run complete scam!!!! They lock you into a contract and then charge you triple the amount of any other platform including go... See more

Company replied

Rated 5 out of 5 stars

I just finished up my onboarding call with Brian. He was incredible to work with. I previously shut down my account with Angi due to frustration with the system and lead quality. I chose to open it ba... See more

Company replied


Company details

  1. Home Services

Written by the company

Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.


Contact info

2.8

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I reached out to Angi.com on Monday

I reached out to Angi.com on Monday. They sent me two businesses. I contacted A to Z Plumbing, Charleston, wv, fifty miles away from my house. The job was completed Wednesday. A to Z will get ALL of my future business. Angi. com was extremely helpful.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional person sent to my home

The first repair person never showed up. No contact. The second was so scary I couldn’t let them in my house he rode up on a motorcycle with girl on the back. They looked like they were dirty. I was very afraid for my safety.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Angi

I do not recommend Angi. I purchased a mattress on Wayfair, and was told I could have them haul away my old mattress for a fee. They scheduled it with Angi. The first person scheduled was a no show, and wouldn't answer my texts. I then called Angi, they rescheduled. The next person didn't pick it up either. I contacted customer service, and after talking to two agents, I was promised a refund. Nothing. I've since contacted Wayfair, and was promised a refund as well. I don't feel very optimistic about that happening either.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Andrews Home Services Mr Ernestor…

Andrews Home Services Mr Ernestor Andrews and his Son did a very good job for me fixing my walls,light fixture and a closet door and they leave the place clean & neat I will be using that company again. thank you so much.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I was bombarded by tons of contractor

I was bombarded by tons of contractors calling, texting, emailing me all day. These contractors call & Text 7,8,9 times a day even after I respond telling them I will contact them when I am ready to make a decision. I am contacted by contractors I didn’t even pick or see on Angi list. I provided tons of info for the job quote when I started the project with Angi list expecting quotes. But NO, every one of these guys want a phone call meeting & an in person meeting. Like you have to hold their hands. You end up asking for 3-4 quotes & spend 3-4 hours walking them through it before you get a quote. I get 5 or 6 phone calls a day from a few of the contractors, not too mention texts & I am so pissed that I will not be using any of their services & I will never use Angi bleep list again.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

You Suck

Why can't your software allow me to update my service areas myself? Why does your service agent mumble and seem like he doesn't like to help? Why do I have to call back with a massive list and waste my time reading them off for manual entry by your rep? Why wasn't another solution presented, like reducing the service area of WI by a certain radius and increasing Mn by a certain amount? I frankly do NOT want to call back and deal with your service reps, and am almost confident I will run into another issue. (Message I wrote to Angie, do not use their service for leads)

5 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Asphalt Cowboys, thank you for making us aware of this, and we apologize for any frustrations experienced. We understand that technical troubles can be an inconvenience, and we are here to help. Don't hesitate to contact us directly at [email protected] so that we can offer assistance. Best, Ammi from Angi

Rated 5 out of 5 stars

D3 incorporated replaced the balcony…

D3 incorporated replaced the balcony off my bedroom. Jamie Taylor gave an estimate that was well within my budget. I was under a time constraint and he completed the job the day before my guest arrived. Jamie discussed any and all deviations so I was always included in decisions. He worked alone most of the time, which I couldn’t believe he was able to do. I highly recommend Jamie with D3.

29 January 2026
Unprompted review
Angi logo

Reply from Angi

Hi Jefferson,

Thanks so much for sharing your feedback about this pro!

We are so pleased to hear that they did such a wonderful job with your asphalt driveway. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.

Best,
Hector CX Team

Rated 1 out of 5 stars

TERRIBLE FOR CONTRACTORS

Angi sucks. Especially for contractors $100+ for a lead you share with other cheap contractors is unnacceptable. Have no clue how they are still in business and they dont take responsibility or accountability. DONT USE THEM use other exclusive lead apps

5 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Mark,

Thank you for your feedback

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We're here to help

Best,
Klaidy from Angi

Rated 1 out of 5 stars

SCAMMERS…

made an appointment with them they are CROOKS you have to give a credit card number to make an appointment they set it up nobody showed up when i checked my card they billed me!!!!!!! DO NOT US THEM THEY ARE SCAMMER

4 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Gail, Thanks for sharing your feedback. We are sorry to hear that more pros did not contact you for your project. We always encourage our pros to be as responsive as possible to quote requests and would be happy to help find you more pros for your project. Feel free to reach out to us at [email protected] or call us at 888-811-2644. Best, Estefany AngiSupport

Rated 1 out of 5 stars

As a service provider I would not…

As a service provider I would not recommend Angi. Crappy leads that you are charged for, crappy customer service, and a very discourteous company. I was a client of Angi since it was home advisor, so a few years, 2020 to be exact. My issue was last year 2025. My Father was admitted to the hospital, therefore I paused my leads. My Dad ended up with sepsis and passed away 3 weeks later. With dealing with the hospital, and then the arranging the funeral, and getting his affairs in order I completely forgot about pausing my leads. Then when I did remember, and I went to turn my leads back on the account was disabled. I called the help number and was told that I would have to pay a $300 fee to get reinstated. No way was I going to pay this. Very disloyal company. Spend the money on marketing, you will get a better ROI.

7 July 2025
Unprompted review
Angi logo

Reply from Angi

Hi Gordon, Thank you for your feedback We appreciate your feedback and we apologize for any frustration or inconvenience this may have caused. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. We're here to help. Best, Estefany CX Team

Rated 3 out of 5 stars

Order installation of a 5 piece bedroom…

Order installation of a 5 piece bedroom set from Grainwood Furniture ( 8 boxes in total). The Angi quote through Grainwood Furniture quoted $500 based off our order.

One gentleman came 2.5 hours after scheduled appointment time. My wife and I said, “That’s gonna take him for ever.” After 3.5 hours he had completed 4 or the 8 boxes, or 2 of the 5 pieces of furniture.That’s when he made us aware that they are only allotted 3.5 hours. Either we could request overtime or schedule to have someone else come out at a different day and time. By this time it was around 7:30pm and he probably would have had to stay until 10:30pm to finish, so we decided to reschedule and I requested that they make sure 2 people come out this time. Two other gentlemen came out to complete the remaining 3 pieces of furniture 2 days later.

The completed worked was good. My biggest complaint with Angi is why would you allow one person to accept such a cumbersome job with a 3.5 hour time limit.

18 January 2026
Unprompted review
Angi logo

Reply from Angi

Hi Frank, we appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. Occasionally, a booking may be more complicated than expected, requiring additional time to complete. We are here to help you navigate this. Utilize our step-by-step guide, bit.ly/3ZvkuFU, to submit a request for the pro's payment. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected]. Best, Ammi AngiSupport,

Rated 5 out of 5 stars

We had an EV charger installed by A…

We had an EV charger installed by A Squared Electric. I have never had such a wonderful experience with a company…(and I am not a young person)….lol
Everything was done in a very knowledgeable, professional and courteous manner. I would highly recommend their services to anyone in need of an electrician.

4 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Lori,

Thanks so much for sharing with us your positive experience with this pro! We are pleased to hear that they did such a great job on your EV charger. Be sure to also share your feedback with him directly on his Angi profile.

Best,
Hector CX Team

Rated 3 out of 5 stars

Uses offshore workers to do calls

Uses offshore workers to do calls. How about US workers instead

4 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Steve,

Thank you for sharing your feedback

We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

I booked and installation of a wifi…

I booked an installation of a wifi thermostat for my HVAC. Lowes reached out to Angi, and Angi booked me out of the blue for Feb 2nd, 26 at 2-3:30. I wouldnt be home at that timeand I rebooked it for Thursday Feb 4th, 26 at 2-3:30. Today on Feb 4th, 26 at 11 I get an email it has been rebooked to May 5th. I called them and they rebooked me for 2/9, 26. However, there is nobody assigned to the task. It's all on a free will of the installer to pick it up if they want. You are getting no service from Angi. I have never had a more non-professional experience.

3 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Kaj,

Thanks for sharing your feedback.
We are sorry to hear that more pros did not contact you for your project. We always encourage our pros to be as responsive as possible to quote requests and would be happy to help find you more pros for your project. Feel free to reach out to us at [email protected] or call us at 888-811-2644.

Best,
Hector AngiSupport

Rated 1 out of 5 stars

Total rip off I was done with home…

Total rip off I was done with home advisor years ago. They call you trying to hustle you to sign up for crazily ridiculous amount to pay monthly run for the hills just re-signed up a week ago leads are garbage. They told me the leads will cost $22 and up so far every lead they’ve been sending me is over $60-$70 to install. I’m in the security field to install Ring doorbells these devices cost about $60 but they’re charging you $77 for the lead you cannot make no money. These customers are shopping before you know it you’ll spend six $700 in one day. run for The Hills total rip off.

3 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Anwar, thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. We're here to help. Best, Estefany CX Team

Rated 1 out of 5 stars

Avoid

Avoid. Canceled my account the next day, never received the promised refund, and Angi claimed it was “completed” without proof. Bank confirmed no refund was sent. Despite this, Angi kept billing me, threatened collections, and even charged my card $440 without authorization on Feb 2, 2026. Extremely frustrating and poorly handled.

2 January 2026
Unprompted review
Angi logo

Reply from Angi

Hi there,

Thank you for your feedback

We appreciate your feedback and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].

It will be a pleasure to assist you

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Customer support is extremely unhelpful…

Customer support is extremely unhelpful and unable to provide clear, written information about pricing or requirements. Every time I asked a simple question about whether a subscription is mandatory or if I can pay per lead, I was told that “only a sales manager can explain this”.

Instead of transparent rules or documentation, they constantly push phone calls and sales conversations. Even payment details, as I understand, are expected to be given over the phone, which feels unsafe and unprofessional.

As a non-native English speaker, I explicitly asked for written explanations, but support was unable or unwilling to help. There are no clear, accessible rules anywhere — everything depends on talking to a salesperson.

On top of that, I waited almost a month just to get a call back for verification.

Overall, the lack of transparency, poor support, aggressive phone sales tactics, and long delays make this platform very frustrating to work with. I would not recommend Angi to small service providers who value clarity and professionalism.

2 February 2026
Unprompted review
Angi logo

Reply from Angi

Hi Julia,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Hector from Angi

Rated 1 out of 5 stars

The Angie Tech stole my Galaxy S9…

The Angie Tech stole my Galaxy S9 tablet.
Their response was Prove It.
He said She Said.
I can't prove it.
No one else was at my house and the tablet is missing.
Not Rocket Science.
Don't rely on them, they make more than the hard workers they send. Search handy man on Craigslist.

3 February 2025
Unprompted review
Angi logo

Reply from Angi

Hi Ed,

We regret to hear about your experience and sincerely apologize for any frustrations this has caused. Feel free to leave the pro a review either through the app or by calling 866-986-5478. If you have any further concerns we may address, please reach out to us at [email protected] and we'd be happy to assist.

Best,
Hector CX Team

Rated 1 out of 5 stars

Angi install purchased on Wayfair

I ordered the installation of a new couch that I purchased from Wayfair. I purchased the Angi installation on the Wayfair site and paid the $100+ fee. They proceeded to reschedule the installation twice, and both times it was within 30 minutes of the scheduled time. Both times, I had to leave where I was to meet the installer, who never showed, and then I got an email saying they couldn't find anyone. When I tried to cancel the order, they tried to just reschedule. I was burned twice, so I wouldn't try that again. Terrible service, and Wayfair should reconsider who they partner with, as this makes them look really bad and gets them a poor review as well.

31 January 2026
Unprompted review
Angi logo

Reply from Angi

Hi Kevin,

Thank you for your feedback

We regret to hear about your experience and apologize for any frustrations this may have caused. Don't hesitate to get in touch with us either by phone at (855) 975-7133 or by email at [email protected], and we will be happy to further assist you.

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Scam site with fake leads

Scam site with fake leads, they will steal your money, im going to file a lawsuit i have proof leads are fakenand theyre stealing money

28 January 2026
Unprompted review
Angi logo

Reply from Angi

Hi Justin, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. We're here to help, Best, Estefany CX Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look