This is my second shipment with Cargoboard and I cannot speak highly enough about it. Their communication with my company has always been great. They are always so accommodating and their service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
We have used Cargoboard for multiple pallet deliveries in Germany. The drop off instructions to our consignee are quite complex, however Cargoboard have handled this without issue every time. The cust... See more
Company replied
Verified
Everything was done remotely except shipping labels. If you can somehow print it and your driver apply on the parcel - it would be perfect.
Company replied
Verified
I wasn't familiar with this shipping option. I was surprised by how easy it was and their prices. The shipment was picked up and delivered quickly. I will use them again and I recommend them.
Company replied
Verified
Good experience working with this company. The only notes I have for future customers: do not buy the priority booking or delivery (7.5€ each), it’s worthless, literally nothing extra is adde (they wo... See more
Company replied
Verified
this is not the first time make shipemnt with this company, every time i more thrust wit this comany this work it very good experience and pick up and delivery on time i will make all order in fu... See more
Company replied
Verified
I am very happy with the service! I would have given one extra star for the delivery (star number six). The truck driver drove the truck into the garden and delivered the pallet in front of the fro... See more
Company replied
Verified
I booked a shipment from Italy to Belgium. They process was fast and cargo was delivered within 3 days from pick up date.
Company replied
Verified
Great experience. cheap. fast. and it arrived before the schedule. many thanks
Company replied
Verified
very easy, book directly. driver comes, pick up, deliver, full route can be monitored.
Company replied
Verified
Website is easy to use. Goods delivered promptly in good condition. Good Tracking Info.
Company replied
Verified
Perfect and fast service. I will definitely contact them again. Thank you for everything.
Company replied
Verified
Fast delivery and god price
Company replied
Verified
Was good, delivered in promised time
Company replied
Verified
Perfect service and support! Top👍
Company replied
Verified
Picked up and delivered on time. No damages. All good!
Company replied
Verified
On time and everything as it should be Great service Any time again.
Company replied
Verified
Order Process was fine, but pickup one day late w/o any notification. Next day pickup driver came w/o calling 1hr ahead of time, so we had to rush from the office to the warehouse to pass out... See more
Verified
The service reactive very fast but could not precide enough. Sometime we have the wrong delivery due, Spedition pass the label to wrong Pallets and led to the Pallet going wrong place but the custo... See more
Company replied
Verified
Damage to my shipments (6-7 times so far) Deliveries in wrong countries of my shipments (german and bulgarian shipments ended up in Italy!!) When i contact support and ask 3 questions th... See more
Company replied
There tacking function and informations are crap ! They just as must other shipping agents blame the shipper etc. Absolutely crap. Their e-mail not work, their chat system just paste and copy f... See more
Company replied
Disgraceful claim process! BE AWARE! They dropped off a package with a racing bike that I had purchased, the package was damaged and so was the bike, my wife didn't sign for anything and the... See more
Company replied
Verified
Collection 11478090 was scheduled for collection on 13.03. It was not collected. The online customer service informed me on the morning of 14.03 that it would be collected on 14.03. Today is 16.03 and... See more
Company replied
Redirected
Still waiting for my pallet delivery – it’s been a week now. Service levels are well below what was promised. If I have to listen to their phone hold music one more time, I’ll go nuts.
Verified
If I could give negative stars, I would. We decided to work with this company after seeing several positive reviews—big mistake. Our actual experience has been a complete disaster.... See more
Company replied
I had a deeply disappointing experience with Cargoboard. The delivery was significantly delayed, causing major inconvenience. When I reached out to their customer service team, I was met with rude and... See more
Company replied
International delivery just "vanished" after being loaded onto the delivery vehicle. Questions are being blocked, I received no information, no contact to the delivery company, just "we investigat... See more
Company replied
Redirected
The Service from Portugal to Spain is a disaster. It nornally takes 48 hours for any forwarder while with them it takes 10 days. Total waste of time
Company replied
Verified
During transportation, they damaged my merchandise, even with all the warnings that it was fragile, they paid extra to have insurance from May to July, and they are still in the process and have not y... See more
Company replied
Verified
3 packages on 19 on the pallet were robbed during the transport
Company replied
Verified
The trucking number provided is not working
Company replied
Verified
service is good
Company replied
Verified
Shipment very very fast. Everything ok!!! AAA+++
Company replied
Verified
The service is still very good
Company replied
Verified
Everything perfect, very professional indeed.
Company replied
Verified
no sympathy, no consideration
Company replied
Company details
- Trucking Company
- Courier Service
- Freight Forwarding Service
- Shipping and Mailing Service
- Shipping Company
- Transportation Service
About Cargoboard GmbH & Co. KG
Written by the company
Cargoboard ist Ihre digitale Spedition, mit der Sie als Gewerbetreibender in nur wenigen Klicks Sendungen auf den Weg bringen können. Von der Kalkulation über die Buchung bis hin zur Zustellung sind wir Ihr zentraler Ansprechpartner für die komplette Transportabwicklung. Unser Ziel ist es die Logistik so einfach wie möglich zu machen – egal ob für Logistikexperten oder für Neustarter.
Das bietet https://cargoboard.com:
- Transparente Preisgestaltung ohne versteckte Kosten - Sendungsverfolgung jederzeit und überall - Digitaler Ablieferbeleg direkt nach Zustellung - Geschlossenes europaweites Logistiknetzwerk mit einheitlichen Standards - Persönliche Ansprechpartner telefonisch, per E-Mail und im Live-Chat
Cargoboard is your digital freight forwarder, enabling you as a commercial customer to dispatch shipments with just a few clicks. From calculation to booking to delivery, we are your single point of contact for the whole transport process. Our goal is to make logistics as simple as possible – whether for logistics experts or beginners.
Here's what https://cargoboard.com offers:
- Transparent pricing without hidden costs - Track & Trace anytime and anywhere - Digital proof of delivery immediately after delivery - Closed Europe-wide logistics network with uniform standards - Personal contacts by phone, email, and live chat
Das bietet https://cargoboard.com:
- Transparente Preisgestaltung ohne versteckte Kosten - Sendungsverfolgung jederzeit und überall - Digitaler Ablieferbeleg direkt nach Zustellung - Geschlossenes europaweites Logistiknetzwerk mit einheitlichen Standards - Persönliche Ansprechpartner telefonisch, per E-Mail und im Live-Chat
Cargoboard is your digital freight forwarder, enabling you as a commercial customer to dispatch shipments with just a few clicks. From calculation to booking to delivery, we are your single point of contact for the whole transport process. Our goal is to make logistics as simple as possible – whether for logistics experts or beginners.
Here's what https://cargoboard.com offers:
- Transparent pricing without hidden costs - Track & Trace anytime and anywhere - Digital proof of delivery immediately after delivery - Closed Europe-wide logistics network with uniform standards - Personal contacts by phone, email, and live chat
Cargoboard GmbH & Co. KG
Written by the company
- Wir sind erst zufrieden, wenn Sie erfolgreich sind.
- Wir haben uns dazu verpflichtet, unsere Kunden so zu behandeln, wir wir selbst behandelt werden möchten - mit Respekt, Unterstützung und Freundlichkeit.
Garantierte Erreichbarkeit und Termineinhaltung
Kontaktieren Sie uns!
Egal ob im Live-Chat, per E-Mail, per Telefon oder über den sozialen Kanälen. Sie erreichen uns und erhalten kompetente Antworten zu Ihren Fragen. Wir freuen uns auf Ihre Nachricht!
Contact info
Technologiepark 22, 33100, Paderborn, Germany
- [email protected]
- cargoboard.com
4.7
Excellent
14K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Verified
To make the order on the web was very…
To make the order on the web was very well done, easy and friendly.
12 February 2026
Verified
Reply from Cargoboard GmbH & Co. KG
Hello, thank you very much for your great review and positive feedback! We are very pleased that you are satisfied with our service. Your satisfaction is our top priority. 😊🚚 Kind regards, Johanna from Cargoboard
Verified
Tracking 11895784
I booked a shipment from Italy to Belgium.
They process was fast and cargo was delivered within 3 days from pick up date.
6 February 2026
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your positive review and feedback! We are delighted that we were able to meet your expectations and that you were completely satisfied with our service. We look forward to transporting your goods again in the future. 😊 Kind regards, Johanna from Cargoboard
Verified
i got an email of failed delivery
i got an email of failed delivery, and a "try to contact you" email, 1day before, than the actual delivery.
Nobobys here, nobody actually try to reach us.
Its a bit annoying.
m
29 January 2026
Reply from Cargoboard GmbH & Co. KG
Hello, we apologize if the delivery process was not entirely without complications. Your satisfaction is very important to us, and we will ensure that this does not happen again in the future. Thank you for your patience and understanding. 😊🙏🚚 Kind regards, Johanna from Cargoboard
Verified
Fast delivery and god price
28 January 2026
Reply from Cargoboard GmbH & Co. KG
Hello Mr. Coelho, thank you very much for your positive review. We are delighted that you are satisfied with our service. Your satisfaction is what drives us! 🚚💨😊 Best regards, Johanna from Cargoboard
Verified
a very good experience
a very good experience. we will be using cargo board for future shipments as well
20 January 2026
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your kind words and the 5-star rating! We look forward to providing your transportation services again in the future. See you next time! 😊🚚 Best regards, Johanna from Cargoboard
Verified
Great experience
Great experience. cheap. fast. and it arrived before the schedule.
many thanks
24 December 2025
Reply from Cargoboard GmbH & Co. KG
Dear Mr. Graca, We are delighted to receive your positive feedback! 🚚💨 🎉 We work hard to always provide our customers with the best service. Thank you for your support! Best regards, Johanna from Cargoboard
Verified
we are really happy with Cargo Board
we are really happy with Cargo Board, it's a simple, effecticve and very clever brand that help us a lot with all trasportation!
17 December 2025
Reply from Cargoboard GmbH & Co. KG
Hello, We are delighted that you are satisfied with our transport services! 😊 Thank you very much for your fantastic review and your trust in Cargoboard. 🚚💨 It is always our pleasure to assist you. Kind regards, Johanna from Cargoboard
Verified
We don't know where your shipment is !!!
Order Process was fine, but pickup one day late w/o any notification. Next day pickup driver came w/o calling 1hr ahead of time, so we had to rush from the office to the warehouse to pass out the pallet. Shipment to Spain was OK, but two days late, again w/o any notification. Numerous calls and requests by chat produced a stupid answer like:
"Ihre Sendung ist derzeit noch unterwegs zum Zustelllager. Leider können wir daher noch keinen Liefertermin mitteilen.
Sobald es weitere Informationen gibt, werden diese in der Sendungsverfolgung ersichtlich sein."
This makes us your customer feel very worried, if you don't know where our good are. Finally the pallet was delivered today, again w/o notification.
As you said: you are a young start-up company, so there is a long way in front of you to improve your customer service.
9 December 2025
Verified
I wasn't familiar with this shipping…
I wasn't familiar with this shipping option.
I was surprised by how easy it was and their prices.
The shipment was picked up and delivered quickly. I will use them again and I recommend them.
26 November 2025
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your positive feedback and recommendation! We are delighted that we were able to meet your expectations. 😊 We look forward to processing your shipments in the future! 🚚💨 Kind regards, Johanna from Cargoboard
Verified
Everything was done remotely except…
Everything was done remotely except shipping labels. If you can somehow print it and your driver apply on the parcel - it would be perfect.
26 November 2025
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your very positive review and valuable suggestion. We are always striving to optimize our services, and your idea with the shipping labels is fantastic! 😊🙌🚚 Best regards, Johanna from Cargoboard
Verified
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your great review! 😊 We are delighted that you are satisfied with our fast delivery. Your satisfaction is our goal! 🚚💨 Best regards, Johanna from Cargoboard
Reliable, hassle free
We have used Cargoboard for multiple pallet deliveries in Germany. The drop off instructions to our consignee are quite complex, however Cargoboard have handled this without issue every time. The customer service is great and easy to get in touch with.
29 October 2025
Unprompted review
Reply from Cargoboard GmbH & Co. KG
Hello, your positive feedback means a lot to us! We are delighted to hear that we were able to meet your expectations. At Cargoboard, we always strive to provide our customers with the best possible service. Thank you very much for your kind words and your loyalty. 😊🚚🌟 Best regards, Johanna from Cargoboard
Best company you can hire for your transport needs
This is my second shipment with Cargoboard and I cannot speak highly enough about it.
Their communication with my company has always been great. They are always so accommodating and their service is great. Great value for money I cannot thank them enough.
The only suggestion would be to be able to combine more pick up points for full truck load, this is the only reason why I was not able to use their FTL service and hope to be able to do that in the future.
26 September 2025
Unprompted review
Reply from Cargoboard GmbH & Co. KG
Hello, thank you for your great review and constructive comment. We are very pleased to hear that you are satisfied with our service and communication. 🎉 We will take your feedback regarding the pickup points into consideration and try to improve this in the future. ☝🚚 We look forward to continuing to meet your transportation needs. Thank you for your trust in Cargoboard. 💪🏻😊 Best regards, Johanna from Cargoboard
Verified
Good experience
Good experience working with this company. The only notes I have for future customers: do not buy the priority booking or delivery (7.5€ each), it’s worthless, literally nothing extra is adde (they won’t call to schedule pickup or delivery) and you save 15€. Also, do not worry if the tracking doesn’t show any/wrong updates; sooner or later you’ll receive the package.
25 September 2025
Reply from Cargoboard GmbH & Co. KG
Hello, thank you for your 4-star rating and positive feedback! We are delighted that you were satisfied with our service. Your comments are very valuable to us, and we will take them seriously and continue to work on improving our service. Thank you for taking the time to rate us 🙏😊. Best regards, Johanna from Cargoboard
Verified
The service reactive very fast but…
The service reactive very fast but could not precide enough.
Sometime we have the wrong delivery due, Spedition pass the label to wrong Pallets and led to the Pallet going wrong place but the customer service alway say that the system said..., they do not even to read what happened real outside, just read only on the system.
10 September 2025
Reply from Cargoboard GmbH & Co. KG
Dear Customer,
thank you for your review.
We carefully checked the issues you mentioned but could not find any irregularities. Since May, all of your shipments have been collected and delivered within the specified transit times. We also have no record of any related communication from you or from our partner. Only shipments around the end of April / early May were affected by holiday-related delays. If you can provide us with details of a specific shipment, we will be glad to review it again.
Best regards
Marvin Bröckling
Insurance Manager
Verified
Website is easy to use
Website is easy to use. Goods delivered promptly in good condition. Good Tracking Info.
20 August 2025
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your great feedback and 5-star rating! We are delighted that you are satisfied with our service. 🚚💨😊 Best regards, Johanna from Cargoboard
Verified
easy to use
very easy, book directly. driver comes, pick up, deliver, full route can be monitored.
7 August 2025
Reply from Cargoboard GmbH & Co. KG
Hello, Thank you very much for your fantastic review and positive feedback on our service! 😊 We are delighted that you find our transport service so straightforward and transparent.🚚💨 Best regards, Johanna from Cargoboard
Redirected
Still waiting for my pallet delivery
Still waiting for my pallet delivery – it’s been a week now. Service levels are well below what was promised. If I have to listen to their phone hold music one more time, I’ll go nuts.
11 August 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.