Factor_ Reviews 90,648

Overall, the experience is very positive. The ordering system, reminders, food selections, website, delivery all work well. My only complaint is that the taste of the food is mediocre. There are a c... See more

I've been using Factor for weekly dinners for over a year. The meals are pretty good and they make dinner time super easy. Have used customer service a couple of times and while my issues were eventua... See more

The flavors are great. The convenience is great. Some of the portions are questionable (e.g., last nights' roasted broccoli was 4 florets small enough to fit into one tablespoon) , the packaging nee... See more

Have more sauces. Have more variety. Do more comfort food: Spaghetti, lasagna, Alfredo, beef stroganoff, macaroni and cheese, Shepards pie, sloppy joes, enchiladas, turkey and mashed potato... See more

Generally, the meals were ok … no wow factor, just ok. Veggies were crisp, but egg bites had a jelly like texture. Got a free breakfast promise, but everything that looked ok, was “sold out”(only egg... See more

This is our 4th premade meal service that we've used in the last 10 years. All were good, but we quickly got bored from the limited selections within our allergy restrictions. Not only is Factor by fa... See more

I appreciate the latest innovation whereby I need only poke a few holes into the cellowrapped foods before microwaving it. Just 3 months ago, we had to peel it halfway, then microwave it 2 minutes, s... See more

One of my favorites is SMOKY BBQ CHICKEN BREAST with mashed potatoes, creamed corn & chive butter green beans. Creamed Corn is outstanding bursting with flavor. Generally, I like the way you creativel... See more

Food is good, healthy and prepared in a healthy way: Good portions of veggies: chicken dinners are delicious but need more variety without having to pay more, e.g., beef, turkey, salmon (even with a... See more

As someone who has tried multiple meal delivery options, including those involving prep, I was skeptical about microwaving my dinners. Factor has exceeded each of my expectations. Im pleasantly surpri... See more

Food quality is good, including spice, texture, flavor, et cetera. The big drawback (in my experience) it the poor quality handling - the gel packs (cooling bags) leak frequently (e.g.: every order,... See more

Food is fast and easy to prepare. Flavors are unique and palatable. Not great but convenience is main reason we stick with it. Instruction are printed much much too small to read without magnifying g... See more

Good customer service, food is good quality, portions are small (as expected since their shtick is healthy meals for weight loss). We had issues with two shipments over the last year (one the order h... See more

Horrible service experience! First of all your g of protein are just simply not true seeing the amount of meat. But the biggest problem is that you guys keep charging me and keep sending me meals even... See more

I hate that you provide only cheap veggies for most entree’s etc. Meat items are expensive but nice portions…. I have previously CANCELLED as most recently delivered box was left in Hot Sun, directly... See more

The food is great. The packaging could use some improvements in the following ways: 1.the plastic covering is very hard to remove- especially when it’s hot. Perhaps use a less aggressive adhesive?... See more

My "counseling" session with Markelle was extremely helpful. She allowed me to ask questions and her responses were both insightful and informative. Only negative was it was to short. Twenty minutes g... See more

The food is delicious. I never want green beans without almonds again. The convenience of having prepared, healthy, proportioned, yummy meals that are heat and eat is a game changer. I've tried thing... See more

Overpriced for the portion size once you get beyond the deals. Mediocre food - mostly decent entrees if you're selective with embarrassingly bad sides. Couple of delivery issues (Saturday 8 pm late de... See more

Extremely high fat content that they hide by only advertising carb and protein amounts. They make you pay before seeing this. They make it impossible to cancel and get a refund because their phone num... See more

Pre selected Order delivered x2. I ordered different meals well before deadline. Very unhelpful customer service. At discounted price of ~$6 I would consider buying a few. Ina ulity to freeze doesn... See more

Lacking variety in taste - While mostly clean and flavorful, the dishes all tend to in essence have the same basic recipe / taste…. Garlic mash something. Fine for maybe a couple meals a week per... See more

Tried Factor75 for the convenience, but it didn’t deliver. Most meals were bland, veggies always soggy, and protein portions tiny (maybe 3 oz). Definitely overpriced for what you get. Delivery window... See more

Factor hires cheap delivery services that have no idea what they are doing. Their support was completely useless when a box was delivered to an unknown location in the middle of who knows where. And c... See more

Pros: - Many meals are very flavorful. Cons: - Misleading sales process with key facts related to ongoing subscriptions deemphasized and nearly hidden. - Portion sizes are lau... See more

Enjoy the ease & meal selections. Food relatively good; however, since the meals are fresh & not frozen, delivery makes a mess of the meals. Several incidents of holes in Ice packets, covers on mea... See more

Food tastes okay. I add lots of pepper which helps enhance the flavor. Visually some dishes are downright nasty looking so if you can't get past the aesthetic component you should probably avoid t... See more

First off the Instagram video that shows the lady pulling the film off the tray is so wrong. The adhesive used requires pliers & a hubby with strong fingers! Ridiculous. The meals have been ok, nothin... See more

As a standing customer and diabetic I rely on my ordered meals. They opted to use an imbecile delivery person who seem not to know his feet from his elbow. Due to this I will not receive my weekly mea... See more

Meals are fair to taste but not better than frozen counterparts in stores. Serving size are ok but i am usually hungry after. Struggled with packaging interacting with microwave instructions to ensure... See more

Placed order, order accepted. Four days later I receive an email saying my order was canceled because payment failed. I responded in 15 minutes with a new credit card, the other card had been repl... See more

Meals lack flavor. Are typically mush and look terribly inedible. When I first ordered Factor when you guys first blew up in popularity, the meals were crafted well and were delicious in both looks... See more

Factor uses way too much "sauce" or cream to fill out calories. The macros are also incredibly inaccurate, bordering on false information. You should not be labeling meals as 40+ grams of protein when... See more

This is our second approach to trying factor again and initially we had our box scheduled for Monday it arrived Tuesday. Then the next week we would expect since Monday is a holiday it will be here Tu... See more

The vegetable sides are rarely even covering the bottom of the plastic container the meals are sent in. I'm not kidding when I say I have received 5 out of 6 meals with little to barely there vegetabl... See more

REPEATEDLY REPEATEDLY REPEATEDLY meals are delivered to front door despite contact with FACTOR, contact with JITSU delivery company AND SIGNS on door requesting meals be left in driveway at left ga... See more

As a chronic cancer patient I need daily amounts of protein along with a basically Keto diet. I am an experienced cook in this category. My son, an excellent amateur cook, comes to town periodically... See more

We wish the meals had less saturated fats. Otherwise the meals are tasty. Also, the deliveries are sometimes left outside, instead of inside the screened-in front porch as instructed. This means the... See more

Some meals very good, others not so good. Generally the main items have too much garlic and additives. Fancy Italian names do not aid in their enjoyment. Vegetables are oily, not tasty. You are pa... See more

I just canceled. Only received my first order two days ago, and went into choose my meals for next Wednesday. Locked out for making changes! Appealed to factor for new member consideration, and was... See more

There is a lot of repetition in vegetables. A large fraction of meals contain either green beans or broccoli. I just checked a recent delivery and four out of six meals contained broccoli. There are h... See more