I have ordered some premium winter mats for my Tesla model 3 highland and I received an incomplete package . Even tho it is advertised that you get mats for the cabin , frunk and 2 x boot I just recie... See more
Company replied
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See what reviewers are saying
Verified
Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats. So far so good, the material seems stur... See more
Company replied
Verified
Very quick and reliable. I ordered not ling before xmas and the order arrived on time. Very helpful customer service! Thanks!
Company replied
I've now waited almost 4 weeks for the delivery, with no changes in delivery status since day one. When I reach out to ihero they give me different info every time. Everything so far makes it seem lik... See more
Company replied
Company details
- Phone Repair Service
- Cell Phone Accessory Store
- Cell Phone Store
- Computer Repair Service
- Hi-fi shop
- Mobile Phone Repair Shop
Written by the company
iHero ApS er den 100% Dansk virksomhed, som har lager og kontor i Silkeborg. Hos iHero driver vi vores webshop, hvor vi sælger alle former for produkter, men har specielt fokus på gadgets og lidt mere specille produkter. Udover vores webshop, driver vi også 2 fysiske butikker i Silkeborg og Herning. I vores butikker kan du få repareret alle former for smartphones, tablets og computere. Derudover har vi et stort udvalg af brugte iPhones, kabler, covers og andet tilbehør. iHero blev startet i 2013.
iHero.dk - Altid lave priser!
Written by the company
- 2. Års garanti!
- Vi yder 2 års garanti på alle udførte reparationer!
- Hurtig reparation!
- Vi laver de fleste reparationer inden for 30. minutter.
- Prisgaranti
- Vi er altid de billigste. Finder du en tilsvarende reparation med samme høje reservedels kvalitet og garanti, så matcher vi prisen.
- Ring til os på 28239194
- Vi står altid klar til at hjælpe dig med din smartphone eller tablet
Vi har pris garanti!
Finder du reparationen billigere, så matcher vi ikke bare prisen, vi slår den!
Hos iHero har vores ønske altid været at være billigst og bedst. Dog kan der være tidspunkter, hvor vi ikke opdager at en konkurrent har sænket priserne. Derfor har vi givet vores kunder mulighed for pris garanti, så hvis du finder vores reparation billigere, med samme garanti og reservedels standard, så SLÅR vi prisen.
Contact info
4.0
Great
8K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have ordered some premium winter mats…
I have ordered some premium winter mats for my Tesla model 3 highland and I received an incomplete package . Even tho it is advertised that you get mats for the cabin , frunk and 2 x boot I just recieved the package without the frunk mat and the small boot mat . They fit nice and the quality it’s ok for the price .
26 January 2026
Unprompted review
Reply from iHero ApS
Hi Lician!
I am very sorry to hear that.
Please contact our costumer service team, so we can fix this problem.
Kind regards,
Andreas // iHero ApS
Verified
Recently bought all weather mats for a…
Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats.
So far so good, the material seems sturdy and resilient so happy days and kudos to iHero
19 January 2026
Reply from iHero ApS
Hej Simon!
Vi siger 1000 tak fordi du tog dig tid til at skrive en anmeldelse om din oplevelse som kunde hos os.
Det sætter vi stor pris på!
Med venlig hilsen
Andreas // iHero ApS
Verified
I ordered all weather matress but i was…
I ordered all weather matress but i was missing matress for small below trunk and one for frunk for my model 3 highland. I am very sad
14 January 2026
Reply from iHero ApS
Hi Shiva!
I am sorry for the mistake, please contact costumer service, so we can solve this matter fast.
You can call them at +45 28 23 91 94 press 1 (mon-fri 11:00-15:00.
Kind regards,
Andreas // iHero ApS
Safer delivery
I've now waited almost 4 weeks for the delivery, with no changes in delivery status since day one. When I reach out to ihero they give me different info every time. Everything so far makes it seem like a scam. I came onto Trustpilot to see reviews, and here it looks good at least. They seem to be honest, just DAO who lost the package and noone can do anything about it. Seems like a Christmas without gifts this year
19 December 2025
Unprompted review
Reply from iHero ApS
Hej!
Vi er kede af at læse at det ikke levede op til dine forventninger.
jeg vil anbefale dig at rette henvendelse til vores kundeservice.
Vi tager din kritik med videre!
Rigtig god dag til dig!
Med venlig hilsen
Andreas // iHero ApS
Verified
I still not get my order
30 November 2025
Reply from iHero ApS
Hej Laura!
Vi er rigtig kede af at høre, at din levering har taget længere tid end normalt — det forstår vi godt kan være frustrerende.
DAO har lige nu betydelige forsinkelser pga. et ekstremt højt pakkepres, hvilket også rammer vores forsendelser. Vi ønsker dog, at du får din ordre hurtigst muligt, så vi følger den tæt og hjælper gerne med at efterlyse den, hvis det bliver nødvendigt.
Tak for din tålmodighed 💛
Tøv ikke med at kontakte os direkte, hvis vi kan gøre mere for dig.
Med venlig hilsen
Andreas // iHero ApS
Verified
Super quick service
28 November 2025
Reply from iHero ApS
Hej Irene :-)
Mange tak fordi du har skrevet en anmeldelse om dit køb hos os.
VI er rigtigt glade og stolte over at du er tilfreds med købet.
Rigtig god dag til dig!
Med venlig hilsen
Andreas // iHero ApS
Verified
Reply from iHero ApS
Hej Søren!
Jeg siger 1000 tak for den flotte anmeldelse, det betyder utroligt meget for os!
Jeg er glad for at læse at du er tilfreds med handlen! 🤩
Med venlig hilsen
Andreas // iHero ApS
Verified
Very disappointed with the item i…
Very disappointed with the item i received. I send a complain and none ever answered
23 October 2025
Reply from iHero ApS
Hi Silvia!
I have checked our ticket system, and i see that you sent us an email the 4th of November, and got a reply the 5th.
We write on our website, that we reply on all emails within 24 hours on working days.
If you want even faster service, feel free to call us on 28239194, then we will be more than happy to help :-)
Kind regards,
Andreas // iHero ApS
Verified
Reply from iHero ApS
Hej!
Mange tak for den flotte anmeldelse, det sætter vi stor pris på!
Med venlig hilsen
Andreas // iHero ApS
Verified
Delivery on time
10 September 2025
Reply from iHero ApS
Thank you for your review! We’re happy to hear that your order arrived on time and that you had a good experience with us.
Kind regards
Izzet // iHero ApS
Verified
This product is a joke it doesn't work…
This product is a joke it doesn't work and yet you're just selling it to make money.
It's a shit product because I can't connect to the internet with it and on top of that, not only I lose 500dkk, but I didn't even have the paperwork to return the product, so I don't recommend it. I recommend buying a new smart TV instead of that shit.
21 August 2025
Reply from iHero ApS
Hi!
If you have recieved a product that does not work, please contact costumer service, so we can solve the issue.
Kind regards,
Andreas // iHero ApS
Verified
very fast delivery!
17 August 2025
Reply from iHero ApS
Thank you for your review! We’re happy to hear that you are satisfied with the fast delivery.
Best regards
Izzet // iHero ApS
Verified
Quick delivery
Quick delivery and the product is exactly as described. Easy to install and works well right out of the box. Good value for the price!
14 July 2025
Reply from iHero ApS
Hi!
Thank you for taking your time to write a review!
We are happy to hear that all went well!
Kind regards
Andreas // iHero ApS
Verified
Reply from iHero ApS
Hej Michael!
Mange tak for den fine anmeldelse!
Det sætter vi stor pris på!
Med venlig hilsen
Andreas // iHero ApS
Ultra HD 4K Dashcam - GPS, WIFI, med indbygget 2.45'' IPS skærm
I bought the ihero 4K dashcam. It seems to not be able to charge other than 5V dc in which I do not have. The ap connects to the camera via WiFi so you cannot have car play on the same phone at the same time. The ap is Chinese (but the language is danish) and delivers adverts before showing the camera. Also you cannot charge the camera directly l, you have to use the camera mount. So you are stuck keeping that mount. Total rubbish if you have a modern car.
18 April 2025
Unprompted review
Reply from iHero ApS
Hi!
I am sorry that you are not satisfied with the camera.
Kind regards,
Andreas // iHero ApS
Verified
Pretty poor
Pretty long delivery time.
Pretty poor fit
Pretty low lifetime on the batteries.
23 December 2024
Reply from iHero ApS
Hi!
I am sorry that you feed that way, we always do our very best to ship the goods as fast as possible.
Kind regards,
Andreas // iHero ApS
Verified
Great
Very quick and reliable. I ordered not ling before xmas and the order arrived on time. Very helpful customer service! Thanks!
17 December 2024
Reply from iHero ApS
Hej Laura!
Mange tak for de fine ord, det sætter vi stor pris på!
Med venlig hilsen
Andreas // iHero ApS
Verified
Very quick delivery
9 December 2024
Reply from iHero ApS
Hej Anita!
1000 tak for den flotte anmeldelse, det sætter vi stor pris på!
Glædelig jul og godt nytår :-)
Med venlig hilsen
Andreas // iHero ApS
Verified
Reply from iHero ApS
Hej Tamara!
1000 tak for den flotte anmeldelse, det sætter vi stor pris på!
Glædelig jul og godt nytår :-)
Med venlig hilsen
Andreas // iHero ApS
Reply from iHero ApS
Hej!
Vi kan desværre ikke se at der ligger en ordre i vores system med det navn du har angivet.
VI har derfor rapporteret anmeldelsen til trustpilot.
Med venlig hilsen
Andreas // iHero ApS
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