Outschool Reviews 3,387

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the platform for providing awesome classes, especially highlighting the positive impact of the teachers on their children's learning experience. Consumers mention that the instructors are wonderful, patient, kind, engaging, and truly dedicated. They also underline how the flexibility of class times and the wide selection of topics and teachers are valuable. Consumers also appreciate the user experience. They find the platform easy to navigate. The possibility to customize classes based on extra needs or interests is another key aspect. The classes allow for a more personal approach, and the teachers give individual attention as needed.

Based on these reviews

Rated 4 out of 5 stars

We have had some absolutely fantastic teachers while exploring different classes on Outschool. My daughter's favorite so far has been Spanish. She also loves her drawing class. We have only had one ba... See more

Company replied

Rated 4 out of 5 stars

Wish there are more classes availalbe in Hong Kong afternoon time. Most of the classes we are interested in are either late evening, or midnight our time. Suggest to invite more teachers that can offe... See more

Rated 4 out of 5 stars

Teachers are amazing!! The platform is questionable. Uses a lot of automatic customer service stuff that gets in the way of dealing with the classes and teachers. Automated messaging about incomplet... See more

Company replied

Rated 5 out of 5 stars

We have had our homeschool student in Outschool a wide variety classes since middle school. We have used it heavily for a variety of foreign language classes/tutoring. She has taken years of Russian,... See more

Company replied

Rated 5 out of 5 stars

We loved our Spanish class! Our Teacher at Spanish Skool Adventures made learning fun, engaging, and very interactive. The kids learned conversational skills, new vocabulary, the alphabet, numbe... See more

Company replied

Rated 5 out of 5 stars

We're temporarily living abroad and homeschooling has become tricky here. We're exploring different types of classes/ clubs on offer from Outschool this month. So far, my 9yo son has enjoyed both a... See more

Rated 5 out of 5 stars

This is a great resource for my son. He took a lot of animation courses over a year and while he enjoyed them he decided he was no longer interested. He is now taking a Bible class with a college prof... See more

Company replied

Rated 1 out of 5 stars

BEWARE! It used to be a wonderful platform with so many talented teachers. The corporate is now greedy and wants the predictable subscription revenue. They count on customers to forget and/or not noti... See more

Company replied

Rated 5 out of 5 stars

We started using OutSchool during the pandemic. Since we've had such wonderful experiences with it, it has become a staple in our homeschool curriculum. My daughter has taken nearly a hundred classes... See more

Company replied

Rated 1 out of 5 stars

They keep charging my credit card and I have money in my stored balance! They are ripping people off to get more money. Review your credit card statements!! The new credit system and subscrip... See more

Company replied

Rated 5 out of 5 stars

I recommend this app to any parent. Especially if you work all the time and dont have the time to take your children to do any activities. This is the app for you they have so many things to chose fro... See more

Company replied

Rated 5 out of 5 stars

It was easy to schedule a time, ask for new time slots, and make schedule changes. In the past, most teachers did not respond to suggestions for new time- maybe one thing to improve is to allow provid... See more

Company replied

Rated 5 out of 5 stars

Over abundance of passionate, and compassionate, qualified teachers, many w/ high level degrees and PhD's. They teach because they choose to. They're not trapped within the confines of certain distric... See more

Company replied

Rated 5 out of 5 stars

Outschool has helped my family fill the gaps in providing awesome classes to my homeschool kids. My daughter loves digital art club. My son enjoys coding. Thank you for making it easy to provide th... See more

Company replied

Rated 5 out of 5 stars

My daughter loves her Outschool classes. She says they are fun and exciting and she is learning many new things that she is excited to tell us about after each class. However we did have to cancel bec... See more

Company replied

Rated 5 out of 5 stars

Outschool has been amazing, we only started a month ago and I wish I had tried it sooner. My 9yo loves his weekly live class and we will be adding more. It’s a win for everyone, it’s great because... See more

Company replied

Rated 5 out of 5 stars

We love outschool for the reliability in teachers and quality of classes. My Audhd son loves all of his classes and groups and has been on OS for a few years!! I love that I can confidently find teach... See more

Company replied

Rated 5 out of 5 stars

Personalized learning should be the wave of the future. Outschool has been an amazing resource to add to our Homeschooling curriculum. What my children love most is the ability to pick classes based o... See more

Company replied

Rated 5 out of 5 stars

My son, who is now in 4th grade, has been taking classes on Outschool since April 2021. As English is not our native language, we were looking for a way to build his confidence, and Outschool has been... See more

Company replied

Rated 3 out of 5 stars

We absolutely loved Outschool! It truly helped my daughter with math and expanding other knowledge. We took a little break and came back to try to sign up for classes again. Unfortunately, it seems th... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions we made! Some of the most amazing teachers who are patient, kind, engaging and truly dedicated to making sure the kids get to learn and actually enjoy it! They are speci... See more

Company replied

Rated 3 out of 5 stars

Initially, class owner was responsive but after class, neither owner or teacher answered questions about future classes. In addition, my child mentioned that the teacher was a bit curt and not the war... See more

Company replied

Rated 2 out of 5 stars

The classes are great, teachers are very professional. We have been using the platform for more than 5 years. However, I really do not like current credit system, it forces you to buy the credit befor... See more

Company replied

Rated 1 out of 5 stars

This review is for the platform and NOT for the teachers. I find the teachers and classes to be amazing. We were very satisfied for the last 4-5 years as clients. HOWEVER, this recent change to... See more

Company replied

Rated 1 out of 5 stars

They don't tell you how much services cost. They switched to a terrible credits system, so I went back to using wyzant. Pricing should be clear, makes me think I'm probably paying fees I am unaware o... See more

Company replied

Rated 5 out of 5 stars

What an inspiring community with a lot of amazing lessons, outstanding teachers where my children learning at home can develop their talents, skills, interests, knowledge, and also meet other children... See more

Rated 5 out of 5 stars

Amazing learning platform for kids and teens! We have been using Outschool for more than a year, and our kids (12 and 15) love it! As parents, we appreciate the flexibility and the great selection of... See more

Company replied

Rated 3 out of 5 stars

I much preferred the old format where I could choose classes and pay. The new subscription model is inconvenient. It’s hard to tell how much classes cost and feels restrictive. I don’t want to keep in... See more

Company replied

Rated 5 out of 5 stars

I appreciate the volume of options available with Outschool. Anything my son has asked to learn about that I didn't feel able to teach (mostly tech) I was able to find a professional at Outschool who... See more

Company replied

Rated 5 out of 5 stars

We have been using outschool for almost 2 years know. They offer a wide range of classes and tutoring sessions on just about every subject. My children have enjoyed the creative courses, and I’ve been... See more

Rated 5 out of 5 stars

My daughter has been taking art classes for 2 years now. We have tried different types from fashion design , animal drawing, shading to portraits. I can see how much my daughter has improved. All the... See more

Company replied

Rated 1 out of 5 stars

I am a new consumer to Outschool. My child really loves his teacher and I have no complaints about that. However, I am thoroughly confused as to why my credit card is being charged $120 per month whil... See more

Company replied

Rated 5 out of 5 stars

My kids have grown in their writing abilities in such a short time. Mrs Cobb is a fantastic teacher who teaches the kids the important components of a good essay, like how to research , organize and d... See more

Company replied

Rated 5 out of 5 stars

We love Outschool as it is very flexible and allows you to customize classes based on extra needs or interests. The classes allow for a more personal approach and the teachers to give individual atten... See more

Company replied

Rated 5 out of 5 stars

We have found many wonderful classes on Outschool and have used it as a base for our homeschool curriculum. We have also taken classes for extra curriculars as well and have found those to be very enj... See more

Rated 5 out of 5 stars

I have 5-year-old twins with very different personalities. Outschool has been an amazing resource, allowing me to provide them with extra learning based on their interests. The teachers have all been... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be more thankful to have Outschool as an option for my homeschooler! It’s a blessing to have a site with so many incredible and affordable options that fit his needs and interests. The eas... See more

Company replied

Rated 2 out of 5 stars

I liked the option to “employ” other teachers when I needed educational support for my children. However, the policy changes on cancelation have left me without refund for 2 classes my child didn’t ev... See more

Company replied

Rated 3 out of 5 stars

they need to remove this new serivce fee and stop pushing the membership. I have been with outschool from the very beginning and am very close to leaving all together. this new move to "service fees"... See more

Company replied

Rated 5 out of 5 stars

Outschool is a excellent resource to have for children that are homeschooled, children that are in public school but need more individualized attention in a subject, or children that just want to lear... See more

Company replied

Rated 3 out of 5 stars

The teacher is excellent. The monthly billing system is a scam and a waste of money. It’s hard to interpret the costs and you have to ask or dig through lots of pages to get to the answer about how mu... See more

Company replied

Rated 5 out of 5 stars

We just began our first class with Outschool and so far it has far exceeded all expectations! Everything was so easy to setup, communication is great with the teacher, the class itself my son loves an... See more

Company replied

Rated 2 out of 5 stars

The credit/token system is difficult to use and locks you in. I ended up taking a loss on the remaining balance because the service was not good enough to continue. The customer service and tech sup... See more

Company replied

Rated 4 out of 5 stars

My daughter enjoys her English lessons on Outschool. We are still new to the Outschool program, but in less than two months, I have had my daughter try classes with a few teachers. Thanks to the... See more

Rated 3 out of 5 stars

The first year and a half I worked I got students and they stayed for a long time over a year. Since they changed their format, I haven’t had one student sign up. They said I can redo all my classes i... See more

Company replied

Rated 5 out of 5 stars

I really love Outschool. Being able to curate classes that are essentially tailored to your child’s needs and interests is such a joy. The variety of classes offered is mind boggling. I have yet to se... See more

Company replied


Company details

  1. Tutoring Service
  2. Class
  3. Education Center
  4. Learning Center
  5. Private Tutor

Written by the company

Outschool is an innovative education platform that offers a variety of engaging, small-group classes online to kids ages 1-18. Unlike traditional classes, Outschool classes give kids the unique opportunity to explore their interests in-depth via interactive, live video by experienced, independent educators. You may select private 1:1 and small classes (size is up to teacher's discretion, usually fewer than 10 kids).


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outschool for 6 years now…

My daughter has been taking Outschool classes since I began homeschooling her in fourth grade. She is now 16. There are so many classes to choose from, there is even teen confidence built in coaches.

29 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your daughter has found valuable classes on Outschool since fourth grade! It's great that we offer so many options, including confidence-building for teens. Thanks for the feedback!

Rated 5 out of 5 stars

Outschool made it easy to search for…

Outschool made it easy to search for teachers, offered a variety of learning experiences, and made payment options easy. Very impressed.

2 February 2026
Outschool logo

Reply from Outschool

We're happy to hear that you found it easy to find teachers and learning experiences, and that our payment options worked well for you. Thanks for your feedback!

Rated 5 out of 5 stars

Excellent Spanish class!

We loved our Spanish class!
Our Teacher at Spanish Skool Adventures made learning fun, engaging, and very interactive. The kids learned conversational skills, new vocabulary, the alphabet, numbers, and more — all in a short time without feeling rushed.

We really appreciated the extra games and flashcards she sent for practice, and the focus on spelling is a great bonus. The pace was excellent, and the class covered a lot while keeping the kids excited and involved.

Wonderful experience — highly recommend Outschool!

2 February 2026
Outschool logo

Reply from Outschool

We're happy to hear that the Spanish class was fun and engaging for your kids! We appreciate your positive feedback regarding the conversational skills, vocabulary, and interactive teaching methods. It's great to know the extra practice materials and focus on spelling were beneficial.

Rated 1 out of 5 stars

Its A Scam

We used Outschool for most of the past three years. The effectiveness of the teachers have always varied, with most not so great, but there are some real bright spots. The system always allowed my son to try a class for a week and then make a decision--we paid only for one week, a fee that was listed. But now the website has gone to a membership model that is less than transparent and if you decide to leave as a member, you lose the monthly payment you have made. I was paying about $400 per month for two classes that met about an hour per week (each) on Zoom. There would be no grades for the courses either. But think about it--if a student took 5-6 classes per week, it would only be 6 hours of classes, and would cost 10-12 thousand dollars per year for those 6 hours per week of classes. What used to cost 20-30 dollars per week, now costs approximately 50 dollars. But they are able to hide it through a model. What an amazing scam.

8 February 2026
Unprompted review
Outschool logo

Reply from Outschool

We appreciate your feedback after using our platform for three years. We're sorry to hear about your disappointment with the new membership model's transparency and cost. However, we’d love to make this right and ensure you understand how the membership plan works, as well as how to choose the plan that best fits your needs. Please feel free to reach out to us directly at [email protected]
—We’d be more than happy to help clarify this for you.

Rated 5 out of 5 stars

This is a great resource for my son

This is a great resource for my son. He took a lot of animation courses over a year and while he enjoyed them he decided he was no longer interested. He is now taking a Bible class with a college professor in Canada and he loves it. There are so many opportunities for these kiddos on Outschool. I am exploring Spanish and Psychology classes for him too. I’m so happy for my son that he has this resource available to him. I wish I did!

11 December 2025
Outschool logo

Reply from Outschool

We're so happy to hear that your son is finding such fulfilling learning experiences on Outschool! We appreciate you sharing his journey and your plans to explore more subjects.

Rated 5 out of 5 stars

Great learning resource

Great learning resource, full of useful courses for my kids.

30 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that our courses are a great learning resource for your kids. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great for homeschool

The classes are good. I like the record of classes, especially as a homeschooler.

22 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that you are enjoying the classes! Thank you for your feedback; it means a lot to us.

Rated 5 out of 5 stars

Only good things to say.,

We have had our homeschool student in Outschool a wide variety classes since middle school. We have used it heavily for a variety of foreign language classes/tutoring. She has taken years of Russian, Arabic and French. She has been accepted into every college applied to here in her senior year. We credit Outschool for making her look very interesting. Most kids don’t get to take a classes ranging from the study of serial killers to F1 cars in school. The most important thing she learned was how to be a great writer. There has been no shortage of rigor and plenty of opportunities for things like AP level work. The classes she took turned their heads. We are sure. We have only positive experiences to report as our time with Outschool comes to a close.

21 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your homeschool student found Outschool beneficial for their education. It's wonderful to know the diverse classes and challenging opportunities helped them become a great writer and stand out during college applications. We appreciate you sharing your positive experience.

Rated 5 out of 5 stars

I recommend this app to any parent

I recommend this app to any parent. Especially if you work all the time and dont have the time to take your children to do any activities. This is the app for you they have so many things to chose from, like french,spanish classes, roblox and minecraft social groups that are great for spécial needs kids and so much more.

21 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that our app is helpful for parents with busy schedules. It's great to know that you find the variety of activities beneficial, especially the social groups for special needs kids. Thanks for your positive feedback!

Rated 5 out of 5 stars

I like the flexibility and access that…

I like the flexibility and access that my kids can have with lessons they like to learn. My kids are engaged. And it is not too long. I have more flexibility to work and still have my kids homeschooled. They also have tutoring and its amazing. Whoever made outschool you guys are a genius. Thank you.

20 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your children are engaged with the lessons and that our platform offers the flexibility you need for homeschooling. Thank you for your feedback.

Rated 5 out of 5 stars

I love the flexibility and the variety…

I love the flexibility and the variety of experiences my child can enjoy.

26 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your child enjoys the flexibility and variety of experiences we offer. Thank you for your positive feedback!

Rated 5 out of 5 stars

This experience was amazing for our son…

This experience was amazing for our son to partake in. He has already learned so much and we will contiunue our journey with outschool!

18 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your son had such an amazing experience! Thank you for sharing his progress, and we appreciate you continuing this journey with us.

Rated 5 out of 5 stars

Outschool has been an AMAZING…

Outschool has been an AMAZING alternative for my son! He enjoys the variety of classes offered, and the great experiences with wonderful teachers and friends!

9 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that your son enjoys the variety of classes, wonderful teachers, and friends he's found through our platform! Thank you for sharing this positive feedback.

Rated 3 out of 5 stars

Overall OK

Initially, class owner was responsive but after class, neither owner or teacher answered questions about future classes. In addition, my child mentioned that the teacher was a bit curt and not the warmest.

24 January 2026
Outschool logo

Reply from Outschool

Hi Sharon! Thank you for your feedback, and we’re sorry to hear about your class experience. We’d be happy to look into this further. In order for us to best assist, could you please reach out to our Support team via any channels here - https://support.outschool.com/en/articles/9251623-contact-outschool-support?

Rated 1 out of 5 stars

Long time user leaving and not coming back

Long time user, finally quitting this system. I loved Outschool and we had many years of awesome teachers! Obviously, because of the changes in the Outschool platform, a new and better platform will be forced to take its place, so these great teachers have a place to go.

The new 'credit' system is confusing, and rips you off. We are fed up with it, and decided to cancel. Discovered during the cancellation process that you don't get refunded for a full months' worth of unused credits AND if you cancel, after that month is over you don't get to use those already paid for credits! We literally are forced to pay a month in advance, and when I cancelled on the 30th, my account is closed on the 1st, and I can't use any of those already paid for credits.

What company forces you to pre-pay for classes, then if you decide you don't want to go month to month anymore, you LOSE all your pre-payment? With no refund?!

It's bad enough the past two years you could not reach a human for help at all, but this new ripping people off scheme just was the final nail in the coffin for us. I'm sad to see the platform turn into this. It was awesome for years, and now, I strongly urge anyone to avoid it. Find another way to get your online learning. We are quitting Outschool! So frustrated.

29 January 2026
Unprompted review
Outschool logo

Reply from Outschool

Hi there! We truly appreciate your many years with Outschool and are sorry to hear how disappointing this experience has been for you. We also hear your concerns about the credit system and the cancellation process.

Your feedback is important to us, and we’ll be sure to share it with our team as we continue working to improve the platform. If you’re open to it, our Support team would be happy to review your account and help clarify what happened or explore possible next steps.

You can reach our Support team directly here:
https://support.outschool.com/en/articles/9251623-contact-outschool-support

Rated 1 out of 5 stars

Terrible payment system.

We really enjoyed outschool and the education from the teachers was great, but the new payment system has caused us nothing but headaches, we are now reluctant to use outschool, and use alternatives where possible.

30 January 2026
Unprompted review
Outschool logo

Reply from Outschool

Hi there! Thank you for sharing your experience. We’re sorry to hear that the payment system has caused you trouble, especially after having positive experiences with our educators.

Your feedback is important to us, and we’ll share it with our team as we continue working to improve. If you’re open to it, our Support team would be happy to review your account.

You can reach our Support team here:
https://support.outschool.com/en/articles/9251623-contact-outschool-support

Rated 5 out of 5 stars

This has been an outstanding resource…

This has been an outstanding resource for my kids from elementary through high school. So much variety and accountability from the educators.

15 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that our resources have been so helpful for your children's education through the years. Thank you for your feedback!

Rated 5 out of 5 stars

I had no idea Outschool memberships…

I had no idea Outschool memberships included free classes! And the free classes dont feel "free" if you know what i mean. So far this is an amazing perk of membership. I am well pleased.

22 January 2026
Outschool logo

Reply from Outschool

We're happy to hear that you're pleased with the membership perk of free classes and their quality. Thank you for sharing your positive experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look