Proshop.no Reviews 5,053

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I’ve been buying from them for years. My only complaint is the home delivery. They use PostNord, and it’s a total gamble - sometimes they deliver during business hours, other times in the evening, and... See more

Rated 5 out of 5 stars

After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more

Rated 5 out of 5 stars

Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more

Rated 4 out of 5 stars

Large choice of hardware, relatively quick between ordering and receiving. Taking a star out for the inaccuracies of the availability. All products were supposed to be either in stock or "in stoc... See more

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4.1

Great

TrustScore 4 out of 5

5K reviews

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Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Pricing error and bad communication

Order cancelled and product market as out of stock due to pricing error.

The product I purchased was confirmed and intended to be shipped on the 2nd of February.
The price was wrong (they didn't acknowledge it) and they cancelled the purchase and marked the product as out of stock/discontinued.

Now my money is locked for X days while I wait for the funds to get back to me. Terrible user experience.

26 January 2026
Unprompted review
Rated 3 out of 5 stars

I've been buying from them for years

I’ve been buying from them for years. My only complaint is the home delivery. They use PostNord, and it’s a total gamble - sometimes they deliver during business hours, other times in the evening, and recently my package ended up being delivered by Posten because PostNord handed it over. You basically never know when the package will arrive, so it's best to take a week off... and they charge 199 nok for this.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, fast packed, and fast delivery, at a 40% lower price than Power or Elkjop !!!

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Charge 95 nok for returns

Charge 95 nok for returns, be aware. Also, tried ordering there like 5 years ago once, not great back then, not great now. Definitely not very Pro haha

3 November 2025
Unprompted review
Rated 5 out of 5 stars

perfect!!

My order was sent VERY quickly, I could track it as well.. It was a great price and exactly as advertised!

I definitely recommend Proshop🙂

10 October 2025
Unprompted review
Rated 2 out of 5 stars

delivered point moved for another far away

When selected to be delivered in an automated postnord box, happened 2 times the the orders where moved from the chosen automated box to another one far away. Because of this reason I started to choose only physical non automated ones.
It might be also shortage of staff in the month of july.
Customer shouldn't be affected

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I am not allowed to return a package because they are slow.

I bought a headset from proshop but when the package arrived it was a different headset. When I was going to return the package I saw that I never got an order number. I sent in an email where I asked to get it and after a few weeks I finally got the order number. But when I was going to return the package it said that it could not be returned anymore. So I called customer service and they said that they would send me a new email where I could return the package with a link. I never got that email. I then sent in a new email where I asked for a new link where I could return the package. After a few more weeks I got the link and got the same message that I could not return the package. I called again a few weeks later and was told that there was nothing they could do anymore since it had been three weeks since they sent the link to return the package.

24 September 2025
Unprompted review
Proshop.no logo

Reply from Proshop.no

Hei Kristian, og takk for din omtale.

Jeg ser du har snakket med oss på telefonen, og fått tilsendt returseddel den 14.08, slik at du kan returnere varen om du har mottatt feil. Dersom du har spørsmål er det fint om du kontakter oss på [email protected].

Med vennlig hilsen Proshop kundeservice

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