I’ve been buying from them for years. My only complaint is the home delivery. They use PostNord, and it’s a total gamble - sometimes they deliver during business hours, other times in the evening, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more
Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more
Large choice of hardware, relatively quick between ordering and receiving. Taking a star out for the inaccuracies of the availability. All products were supposed to be either in stock or "in stoc... See more
Company details
Contact info
Lundevegen 29, 3800, Bø i Telemark, Norway
- +47 35060606
- [email protected]
- proshop.no
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery just what I wanted
Fast delivery just what I wanted, no stress. Perfect. Thank you. ☺️
very fast and reliable...
Pricing error and bad communication
Order cancelled and product market as out of stock due to pricing error.
The product I purchased was confirmed and intended to be shipped on the 2nd of February.
The price was wrong (they didn't acknowledge it) and they cancelled the purchase and marked the product as out of stock/discontinued.
Now my money is locked for X days while I wait for the funds to get back to me. Terrible user experience.
I've been buying from them for years
I’ve been buying from them for years. My only complaint is the home delivery. They use PostNord, and it’s a total gamble - sometimes they deliver during business hours, other times in the evening, and recently my package ended up being delivered by Posten because PostNord handed it over. You basically never know when the package will arrive, so it's best to take a week off... and they charge 199 nok for this.
The best of Proshop Denmark in the…
The best of Proshop Denmark in the whole world, but not everything is in harmony
Straightforward, good packaging
The purchase process was straightforward, nicely packaged, everything arrived in time, and safe.
Not in stock lies about delivery time
Good price but they don't have things that they offer in stock you need to wait +20 days it would be okay if they said that but they promise delivery in 3 days and then send email every second day that delivery is delayed.
Easy to order
Easy to order, fast packed, and fast delivery, at a 40% lower price than Power or Elkjop !!!
Charge 95 nok for returns
Charge 95 nok for returns, be aware. Also, tried ordering there like 5 years ago once, not great back then, not great now. Definitely not very Pro haha
Easy process for purchasing s…
Easy process for purchasing and goods were delivered in less than two weeks
perfect!!
My order was sent VERY quickly, I could track it as well.. It was a great price and exactly as advertised!
I definitely recommend Proshop🙂
delivered point moved for another far away
When selected to be delivered in an automated postnord box, happened 2 times the the orders where moved from the chosen automated box to another one far away. Because of this reason I started to choose only physical non automated ones.
It might be also shortage of staff in the month of july.
Customer shouldn't be affected
I am not allowed to return a package because they are slow.
I bought a headset from proshop but when the package arrived it was a different headset. When I was going to return the package I saw that I never got an order number. I sent in an email where I asked to get it and after a few weeks I finally got the order number. But when I was going to return the package it said that it could not be returned anymore. So I called customer service and they said that they would send me a new email where I could return the package with a link. I never got that email. I then sent in a new email where I asked for a new link where I could return the package. After a few more weeks I got the link and got the same message that I could not return the package. I called again a few weeks later and was told that there was nothing they could do anymore since it had been three weeks since they sent the link to return the package.

Reply from Proshop.no
Great product and a fast delivery
The delivery was fast, product is as per description and it was well-packed.
Fast delivery
I ordered here many times. Delivery is fast and 100% trusted. I want to order here again in the future. Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







