SoftwareSupply Reviews 2,987

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products they purchased, highlighting the ease of installation and activation. Consumers also appreciate the user experience, finding it straightforward and without issues. People consistently praise the customer service, noting the speed and helpfulness of the responses they receive. Reviewers highlight that the support team is quick to address and resolve any technical problems, even on weekends. The general consensus is that the service is excellent, with many consumers expressing their intention to use the company again for future software needs.

Based on these reviews

Rated 5 out of 5 stars

Great product, price and support! Bought my 5 devices OTP 2 years ago and worked like a charm until yesterday. Messaged them about my problem ( couldn’t create a document from scratch , but was stil... See more

Company replied

Rated 5 out of 5 stars

I have used SoftwareSupply twice now. The first time I bought a 5PC license, and it worked beautifully. The Microsoft key was accepted on all five systems without any problems. The second time I need... See more

Company replied

Rated 5 out of 5 stars

Highly Recommended. I bought a Visio 2024 licence but there were problems with activation. The support team were lightning fast to respond to the email I sent to them and subsequent ones and resolve... See more

Company replied

Rated 5 out of 5 stars

Great Microsoft Office purchase for a great price. I need office to do my assignments on. Had a technical issue about 1 month after installation, the team got back to my message within minutes (on a S... See more

Company replied

Rated 5 out of 5 stars

Bought a key from SoftwareSupply. Arrived instantly, followed the steps which was an easy process. Had a bit of an issue activating the key but the support team on WhatsApp were so quick to help and r... See more

Company replied

Rated 5 out of 5 stars

Software Supply are a truly outstanding company and should be held up as the Benchmark for the industry. Great products and amazing prices. Customer support is spot on excellent Initially Paul... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. Wonderful Product. Was unsure at first if this was legit because of the price, but also the same reason why I decided it was worth the risk. Took a chance based on other revie... See more

Company replied

Rated 5 out of 5 stars

I bought Microsoft Office 2024 Professional. I performed the installation process without a problem. However, when I opened any of the apps, it showed my former version of Office, 2019. After tryin... See more

Company replied

Rated 5 out of 5 stars

Software Supply went above and beyond when assisting me after running into a road block with my Office 2024 Software purchase. The response time was very quick and to the point. They are definitely re... See more

Company replied

Rated 5 out of 5 stars

Straight-up thought all cheap keys were scams after past experiences. Gave this place a shot anyway and...instant delivery, activated first try, no phone call nonsense. I'm genuinely impressed. Will b... See more

Company replied

Rated 4 out of 5 stars

Initially, I received a license for a product that wasn't exactly the same as what I ordered. I contacted customer service, and the issue was resolved within an hour. I'm deducting one star because th... See more

Company replied

Rated 5 out of 5 stars

I bought a genuine version of Microsoft Office 2019 from this company at a fraction of the normal retail price. Installation was straightforward although I did stumble when I got to Microsoft's activa... See more

Company replied

Rated 1 out of 5 stars

Purchased an Adobe CC licence in May 25. It was set up as an education account; clearly that's the way they are able to circumvent Adobe's licensing and offer it cheaper. However, yesterday, I re... See more

Company replied

Rated 5 out of 5 stars

I bought MS Office 2021 Professional license key. Very good price. Express email return with the details and license key. Even though I could not activate MS Office with the licence key due to some... See more

Company replied

Rated 3 out of 5 stars

Purchased Adobe CC. You get access via an enterprise account and the transition is a little clunky but okay. The main problem is I now have no access to Adobe Stock. Have sent emails, whatsapp messa... See more

Company replied

Rated 5 out of 5 stars

I have recently bought a Ms Office 365 license. Initially I was sceptical but after a month of usage I have to say I am very happy with the service provided. Very smooth the whole process and would re... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure what to expect at first, but I needed Office 365 and the price was amazing! After reading reviews, I decided to make the purchase. I had a small login issue initially, but customer servi... See more

Company replied

Rated 5 out of 5 stars

Sometimes if you pay a bargain price you somehow expect a lesser service. Absolutely not the case here. I bought the licence a few months back, installed and tested ok, but I didn't need the software... See more

Company replied

Rated 5 out of 5 stars

After being quoted £80 for the MS Office package, finding the version for £9 online seemed too good to be true. But I purchased with little expectation. And when I hit a glitch in the access, I though... See more

Company replied

Rated 5 out of 5 stars

Having purchased Microsoft 365 and not being too tec. savvy. I did bombard Software Supply with some simple questions, which must have wearied them, but they were very patient and kind and talked me t... See more

Company replied

Rated 5 out of 5 stars

Great pricing- quick order. I made a mistake, because my automatic informstion consisted of an ol e-mail adres. Within a few minuten I was assistent via WhatsApp and the problem was solved. Really... See more

Company replied

Rated 5 out of 5 stars

I bought a software package from SoftwareSupply and - entirely through my own fault - had problems activating the programme. I emailed the Helpdesk and got virtually an instant reply from Paul. Due to... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class support, I would strongly recommend SoftwareSupply they go above and beyond to make sure that every thing was working correctly, even like me who purchased their product last Ju... See more

Company replied

Rated 5 out of 5 stars

I ordered software and ran into an installation issue. I contacted support and they quickly identified the problem and replaced the product with a version compatible with my operating system. The resp... See more

Company replied

Rated 5 out of 5 stars

Can’t say enough good things about this service. The price is incredibly affordable, especially when compared to Microsoft’s official pricing. But the low cost didn’t mean low quality — I got my activ... See more

Company replied

Rated 5 out of 5 stars

Incredible support! Even though I bought this over a year ago, they helped me recover my forgotten password in record time. I sent an email at 9:00 AM and had a full response by 9:15 AM. I’m so impres... See more

Company replied

Rated 5 out of 5 stars

I've ordered from SoftwareSupply.net at least 6 times in 2025. I've ordered both Windows 11 Pro licenses and Microsoft Office Professional Plus 2021 (15 licenses). On an occasion or two, I've emaile... See more

Company replied

Rated 5 out of 5 stars

I must admit I thought it maybe a scam at such great price. Anyway, I went ahead ordered Microsoft Office 365 for my MacPro as the older version would no longer update. I had problems installing the... See more

Company replied

Rated 5 out of 5 stars

I ordered Microsoft Office 2024 Professional Plus for Windows and had a problem with the license key. I opened a support ticket and within 5 minutes I had received a reply. It is working fine now. Ve... See more

Company replied

Rated 5 out of 5 stars

Great service and prices!! I purchased the 2024 MS Office Plus two months ago and just last week, MS started asking me to activate my office products. I followed the instructions thinking I had proba... See more

Company replied

Rated 5 out of 5 stars

Needed to replace my soon to be no longer supported Office 2016 on my old Win10 Desktop and found this company. Downloaded Office 2024 to my new Win11 Laptop only for it to then think it was my old v... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. It took just a few minutes to receive Product key after purchase. Couple installation methods was provided (links included). I would like to mention - be free to contact seller... See more

Company replied

Rated 5 out of 5 stars

In April 2024 I purchased a Microsoft 365 Home licence, which worked well until November 2025 when an issue arose. I emailed SoftwearSupply asking for advice, 6minutes later they replied to my email a... See more

Company replied

Rated 5 out of 5 stars

What a relief to finally find a reliable site for Windows keys! I’ve been burned before by sketchy vendors, but this time everything worked flawlessly. Instant delivery, authentic key, and perfect act... See more

Company replied

Rated 5 out of 5 stars

Very quick service with email giving instructions on how to download and register the software, Microsoft Office 2021 Pro Plus. However, I had a problem activating the product, but after an email t... See more

Company replied

Rated 5 out of 5 stars

I'm delighted with everything.Ordered my product, and confirmation invoice arrived immediately. The instructions were clear, and the activation code worked. I had a small wobble of nerves at the instr... See more

Company replied

Rated 5 out of 5 stars

I help people build custom PCs and have tried many key providers. This is by far the fastest and most reliable one. The Windows key I bought worked immediately, and I didn’t encounter any error codes... See more

Company replied

Rated 5 out of 5 stars

Bought an Office suite of programs. Had a problem with Microsoft 365 needing to be cancelled. SoftwareSupply were able to sort it all out for me - took a little while - due probably to me being techni... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! The purchase process was quick, simple, and completely hassle-free. I received my software licence instantly and it activated without any problems. The price wa... See more

Company replied

Rated 5 out of 5 stars

Have been using SoftwareSupply as my main source of legal keys for few years. Purchassed dozen keys, mostly for Windows and Office. All of them worked, easily activated, no hustle. Lightly priced and... See more

Company replied

Rated 5 out of 5 stars

I sent an email asking for help activating Office 2024 at 7.30pm and the reply was instant. It was so quick that I had already shut down and went home without noticing. Next day, the response was the... See more

Company replied

Rated 1 out of 5 stars

No aftersales support!! They advertise 24/7 support and cannot be even bothered to reply to emails; so much for 24/7 support!! I bought Office 2021 suite and developed an issue with outlook... See more

Company replied

Rated 5 out of 5 stars

I am a little techologically-challenged but Software Supply's support to my self-own tech difficulties was lightening fast. Really happy with my new software, great price and works perfectly. Great... See more

Company replied


Company details

  1. Software Vendor
  2. Computer Software Store
  3. Computer Support and Service Company
  4. Internet Shop
  5. Software Company

Written by the company

SoftwareSupply is an online software store. We take pride in providing the very best in the software industry. We believe that our customers deserve only the best when it comes to computer needs. SoftwareSupply is focused on providing quality over quantity and provides excellent service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast service!

11 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

I highly recommend this Company !

My wife and I have both bought licences for our respective PC's and I would thoroughly recommend this Company for value for money, aftersales and technical support. Any queries are answered very quickly !

11 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

I just ordered a 365 account for my…

I just ordered a 365 account for my wife through the website (having bought one for myself a couple of years ago) and got the email and detail straightaway. I had a little trouble following think instructions so emailed at 8pm. Got a reply back instantly which fixed my problem, and have downloaded and got the software running.
Thanks!

11 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

I purchased the wrong product 🫣

I purchased the wrong product, support were very quick to respond and resolved the problem efficiently. Very happy, will use again.

6 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

SoftwareSupply is my go to website for…

SoftwareSupply is my go to website for Microsoft licensure. They are always fast and friendly. The one time I needed support after a sale their team was quick and efficient to a resolution. Thanks for never letting me down.

11 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Very satisfied customer 😁

Great products and even better customer support! Highly recommended!

11 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Great Value

Bought two copies of Office 365 2021 for both my mom and brother, they were able to use it right away!

19 January 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Support even on Sunday

I have used SoftwareSupply twice now. The first time I bought a 5PC license, and it worked beautifully. The Microsoft key was accepted on all five systems without any problems. The second time I needed the 32 bit version of a Microsoft product. It was Super Bowl Sunday and I sent a request for support to SoftwareSupply, it was answered within 30 minutes with a link to the 32 bit software. Great support!

8 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

High quality

High quality, fast, legal, cheap! This is my third time buying (three different products) and I am very satisfied! In case of problems during activation, support solves it promptly and qualitatively! All recommendations!

22 January 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Very Good Products...

Very Good Products and not so Expensive...

4 January 2026
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Great Microsoft Office purchase

Great Microsoft Office purchase for a great price. I need office to do my assignments on. Had a technical issue about 1 month after installation, the team got back to my message within minutes (on a Sunday!) and sorted the problem straight away. I would recommend. Legit product.

8 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Very easy to do business with and the…

Very easy to do business with and the price was right.
Second time I've dealt with this company and I would again without assitation,

17 December 2025
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Software Supply went above and beyond…

Software Supply went above and beyond when assisting me after running into a road block with my Office 2024 Software purchase. The response time was very quick and to the point. They are definitely recommended for all the items shown on their website!

4 January 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Had an issue and it was fixed in minutes

Had an issue with registration of the product. Support fixed it in minutes. Great service and support!

7 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 4 out of 5 stars

Good experience

Initially, I received a license for a product that wasn't exactly the same as what I ordered. I contacted customer service, and the issue was resolved within an hour. I'm deducting one star because this caused me to waste some time, but this business is absolutely not a scam.

7 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic value for money, and as far as customer service goes, the agent, “Dave” was always very prompt and thorough in his replies and always gave perfect advice. 100% recommended that you use this site!

7 February 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look