Staypro.dk Reviews 1,189

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Unfortunately a very poor experience. I have actually not yet received the delivery which was announced for the 28/05 ( 3 days ago)

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Company details

  1. Tool Store
  2. Garden Center
  3. Hardware Store
  4. Plumbing Supply Store
  5. Safety and Work Wear Store

Written by the company

Staypro har hjulpet kunder på den nordiske marked siden 2007. I vores hurtige og nemt navigerbare webshop finder du alt til huset, haven og garagen. God service og hurtige leverancer er vores ting - velkommen til at handle hos os! Staypro - alt til dine hjemmeprojekter


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Unfortunately a very poor experience

Unfortunately a very poor experience. I have actually not yet received the delivery which was announced for the 28/05 ( 3 days ago)

29 May 2025
Staypro.dk logo

Reply from Staypro.dk

Hi Pascal, and thank you for your review.

We’re sorry that you haven’t received your shipment. Unfortunately, it appears that the package has gone missing with PostNord. We have therefore filed a claim and activated a new order for you, and we hope it will reach you as soon as possible.

Thank you for your review — it means a lot to us, as we are constantly working to improve and develop our service.
Wishing you a great day.

Best regards,
Lennard
Staypro
+45 52 51 19 96
[email protected]

Rated 1 out of 5 stars
Staypro.dk logo

Reply from Staypro.dk

Hi Gemma, and thank you for your review.

We’re sorry that you haven’t received your order yet, and we can clearly see that something has gone wrong here. We’re currently investigating the matter as quickly as possible, and as soon as we know more, we will inform you via email.

If something similar happens or if you have any questions in the future, please feel free to contact our customer service directly to ensure the fastest possible response.

You can reach us at [email protected] or on 52 51 19 96, from 08:00 to 16:30 (closed for lunch from 12:30 to 13:30).

Wishing you a continued good Friday.

Best regards,
Lennard
Staypro
52 51 19 96
[email protected]

Rated 2 out of 5 stars

👍good

👍 good very very good

2 January 2025
Staypro.dk logo

Reply from Staypro.dk

Hej Rajendra og tak for din anmeldelse, det lyder til at du er tilfreds med varen, hvilket glæder os kan du tro 😊

Ønsker dig en god weekend.

Mvh
Lennard
Staypro
52 51 19 96
[email protected]

Rated 1 out of 5 stars

Ordered two powertools March 7 and I…

Ordered two powertools March 7 and I still haven't received anything...
March 25th

7 March 2024
Unprompted review
Staypro.dk logo

Reply from Staypro.dk

Hello and thank you for your review.

We apologize for the delay in your delivery, and I see that unfortunately, our supplier has had delivery issues, which have prevented us from delivering within the timeframe we desired.
We hope that you are pleased with the items, and we would like to thank you for your review, as it is important to us as we constantly strive to improve and develop.

We wish you a continued good day.

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