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Company details

  1. Children's Toys Store

Written by the company

Toyspace.dk blev etableret i 2021 af ejerne af Lekekassen.no, Norges største online legetøjsbutik. Sammen med Lekekassen.no i Norge og Toyspace.se i Sverige har vi skabt en af Skandinaviens største kæder inden for legetøj, og fortsætter vores investering med det mål at blive Danmarks største online legetøjsbutik. Vores ambitioner er at levere kendte mærker til lave priser, så hurtigt som muligt, og at tilbyde markedets bedste kundeservice.


Contact info

3.6

Average

TrustScore 3.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Was scanning the internet for a…

Was scanning the internet for a specific model of Lego Technic. Along other sites Toyspace.dk popped up.
Being more than 30% cheaper than the competitors, I was a bit reluctant at first (thinking it could be an unserious company). However, I took the chance and ordered it. Now 2 working days later the package is in my hand and I am a happy client.
Will definitely not rule out that I will be coming back

11 December 2024
Unprompted review
Toyspace.dk logo

Reply from Toyspace.dk

Hi Jakob,

Thank you for your feedback - we really appreciate it!

We're happy to hear that you are satisfied with the service you have experienced with us.

Wish you a nice day and welcome back on a later occasion.

Kindly regars,
ToySpace.dk

Rated 4 out of 5 stars

Happy to be mistaken

Following my review and email to support, I received my order confirmation. The reason I dint receive it originally it was due a mistake I did. The products I ordered arrived 4 working days after I placed my order nicely packed.

I will suggest though to the service, when a customer emails the support to get at least an automatic email conforming the reception and providing some timeframe on when a response is expected. This will re-assure the customers - for that I am going 4/5 stars instead of 5/5.

7 November 2024
Unprompted review
Toyspace.dk logo

Reply from Toyspace.dk

Hi Vangelis,

Thank you for your feedback. That was sad to hear.
Please take contact with us by email to [email protected] so we can check and help you with this.

Kindly regards ToySpace.dk

Rated 5 out of 5 stars

Impressive service and delivery

We visit Denmark for a short periode and needed a gift for our friends daughter. Toyspace has the lowest price and fastest delivery. We are really happy and it was delightful experience. 3 days delivery including weekend.

Highly recommend this website.

Cheers CJ :)

24 November 2022
Unprompted review
Toyspace.dk logo

Reply from Toyspace.dk

Hi CJ

Thank you for your review.

We are happy to hear about your satisfaction and we hope to welcome you to our online shop again in the future.

You are welcome to contact our customer service if you need help with any future orders.

Wish you a good day.

With best regards

Toyspace

Rated 5 out of 5 stars

Good Prices, Fast Delivery, Neat Packing

I am very happy with Toyspace :D! I ordered on 15.01 and I had the products on 18.01 at a very close picking point (3 min walking). First of all, let's talk money since I am a student even the smallest amount that I can save it is a win for me - here I found the cheapest prices on the market for the products that I ordered, so 5 starts for this. The products were extremly nice packed in a sturdy box - came in perfect condition - 5 stars for this also. To be honest, I can't say much for tracking since I ordered it so the pack would arrive before 25.01 (my son birthday) - I did not care to monitor and did not have to in the end. On 25.01 we will open the toys and see if they are functioning properly - on the quick look that I had everything looked fine. Thank you Toyspace and we are looking forward on our son opening his presents! :D

19 January 2022
Unprompted review
Toyspace.dk logo

Reply from Toyspace.dk

Hi Lulia-Adelina.

Thank you for your review.

We are happy to hear about your satisfaction and we hope to welcome you to our online shop again in the future.

You are welcome to contact our customer service if you need help with your possible future orders.

Wish you a good day.

Kind regards

Toyspace

Rated 5 out of 5 stars

I thougjt my Orders will not arrive as…

I thougjt my Orders will not arrive as I ordered late already and knowing its Christmas ans theres covid as well, to my surprise it came on time. Ordered 21st arrive 23rd. Thank u so much

31 December 2021
Unprompted review
Toyspace.dk logo

Reply from Toyspace.dk

Hi Carolyn.

Thank you for your review.

We are happy to hear about your satisfaction and we hope to welcome you to our online shop again in the future.

You are welcome to contact our customer service if you need help with your possible future orders.

Wish you a good day.

Kind regards

Toyspace

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