TALA Reviews 4,060

First time ordering from Tala, i am impressed by their quality of clothes and mostly their customer service. I have had to contact them with few things and they have always been super responsive and... See more

I genuinely want to cry happy tears. I have finally found a bra that fits my bust properly 😭✨ I absolutely hate wearing bras and, as someone who’s roughly a 34H/G and is a personal trainer it’s essen... See more

I visited the Westfield store last Friday to purchase another set and was helped by the wonderful Amie, who also assisted me on my last visit. She is always so helpful and makes the experience ou... See more

Absolutely love this eco-friendly brand !! I recently bought a pair of leggings which were faulty. After bringing this to the attention of the customer service team they instantly offered me a replace... See more

I had an amazing experience. I dm’d the instagram thinking my issue was an lost cause and to my surprise I had a quick and proactive response that actually felt like I was talking to someone who care... See more

Amazing service from Jason on Talas customer service team. Overall experience has been very quick and straightforward. Jason has done everything in a polite and friendly manner. Resolving my issue wit... See more

First class company, super lovely items, extremely quick shipping and contact with the customer service team has been first class. Having recently had an unplanned hospital stay I wanted to recov... See more

I had a great experience with Tala’s customer service. I only received one return label even though I had two parcels to send back, and I realised the issue while I was already at the post office. Kha... See more

Firstly, amazing product, never a complaint. Secondly, huge appreciation for Jason and his incredible customer service and support. Timely, friendly and understanding. Helped me with a solution, fo... See more

As someone who's tall and has a fuller figure, finding clothes that fit and flatter has always been a challenge—until I discovered this brand. Their size selection is incredible; I even had a... See more

I’ve used Tala for a number of years but their customer service and stock management has really gone downhill. I place large orders frequently and by the time they ship them most items are out of stoc... See more

I had a really good experience with Tala’s customer service. My parcel arrived with a missing item, but they resolved it straight away. Even though the item was out of stock so I couldn’t get a replac... See more

I just discovered Tala and I love them! Their quality is top, the fabric feels durable, comfortable, and just fits perfectly. The attention to detail in their designs makes every piece both stylish an... See more

Genuinely amazing customer service. I didn’t think anyone would get back to my initial message but it was worth a shot. Since, I’ve been nothing but impressed with how helpful TALA HQ have been. No lo... See more

Best customer service I’ve ever experienced from a company!!!! One of the items I bought in store broke after just one wear and the customer service team kindly dealt with the issue and quickly sent o... See more

My parcel was most likely stolen, so I reached out to customer service, asking for assistance. Emily from Tala HQ responded the next day and after some information exchange, offered to resend my order... See more

I shop at Tala not just because their clothing is great quality and style is impeccable, but also because their customer service is always 10/10. Spoke to Jade (multiple times), Khadija, Melanie and p... See more

Really impressed with the service – everything was handled smoothly and efficiently. Melanie was brilliant – friendly, professional, and got everything sorted in no time. She made the whole process ea... See more

I’m genuinely super impressed with TALA’s customer service — everyone is so friendly, helpful, and quick to respond. A huge thank you to Jason for helping me with an issue with my order and sorting... See more

Tala customer service answered me incredibly fast even though it was already 7pm. My issue (I believe it was an issue that was caused after leaving tala warehouse) was solved before 11 am the next day... See more

@gracebeverley @wearetala I am so disappointed by Tala quality and by your customer service. After wanting a Tala puffer so long, my boyfriend ordered me the floor length coat, along with a reversible... See more

Absolutely awful quality leggings! Initially had a replacement sent to me as told it was a faulty item but nope the second pair have done the exact same thing within a month of use this time. They hav... See more

Poor quality material that bobbled up after 2 months. Customer service told me it’s due to wearing with a top which I thought was very strange as I’d really expect to be able to wear a top. I wouldn’t... See more

I have three pairs of leggings from Tala and all of them are now unwearable. 2 pairs are completely bobbly and look honestly quite grim even though I only got them for Christmas and another pair I bou... See more

Special shout outs to Jade, Khadija & Eleanor who went above and beyond to help me! I recently had a faulty product which I raised with the customer service team, they were glad to help and assisted m... See more

These are the worst quality leggings I have ever purchased, especially given the price point. I wore them to work from home (a desk job) and after about 2 hours of (very gentle) wear, the material al... See more

I actually like the products, I have kept 3 dresses, 2 tops and 2 pairs of leggings from 2 recent orders but I won't use this company again as the refund process takes for too long compared to other r... See more

To say I’m obsessed with TALA would be an understatement, I find myself constantly thinking about what I can order next. Recently I had a very small issue with an item, I sent customer service an emai... See more

Khadija in customer service was extremely helpful in assisting me to exchange a sale item which was out of stock. Quick response via email and personally oversaw the whole process. It was a shame th... See more

I absolutely adore TALA and the quality and versatility in their items and have previous had no issues. I recently purchased some of their leggings and sadly it ripped down the bum scrunch seam after... See more

I love TALA leggings and their customer service is excellent. After an issue with one pair of their leggings which I had received over 6 months before as a gift, I asked for help from their customer s... See more

I love what TALA as a brand stands for, to their transparency around sales and environmental sustainability to quality of their items. I reached out due to a fault in one of the items having a hole fo... See more

The best customer experience I’ve EVER received. After an issue with delivery, I literally wanted to cry as I treated myself in the BF sale reached out to TALA who went above and beyond and organised... See more

An absolute joke, bought a pair of trousers that started HORRIBLY pilling after just two months. The customer service team is gaslighting me that this is normal🙃 I washed them following the care... See more

Lovely high quality and thoughtful designs. Recently I bought two jackets , one I sent back for refund and the other for exchange- however after they were received back at the warehouse I decided to r... See more

I purchased the seamless leggings from tala. Honestly the best pair of leggings I have ever worn!! I experienced a fault and contacted customer service on Sunday at around 3 and he a respons... See more

I’ve bought a few things over the years but each time I am disappointed by the longevity. My yoga pants have the weirdest over stretching in them where the elastic has gone and all of my 365 pieces t... See more

Firstly the products themselves are amazing if you haven’t tried please do!!!!! But the customer services has been amazing I ordered the wrong length trousers and didn’t realise and had a produc... See more

So impressed with their customer service! Melanie was brilliant. There was a little blip with the order, so I got in touch via the chatbot after 6pm. I had an email from her a few minutes later, askin... See more

Tala are a brilliant brand. Their products are made so well. Definitely worth paying that bit extra. They wash really well too and fit like a glove each time wearing them whether it be the leggings or... See more