Willis & Gambier Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the furniture, noting that it enhances the look of their rooms. Consumers appreciate the craftsmanship and attention to detail, with many stating that the furniture is worth every penny. People are particularly fond of specific ranges like Sorrento and Cannes, highlighting their beauty and functionality. The positive experiences extend to the delivery service, with reviewers frequently mentioning the promptness, efficiency, and helpfulness of the delivery personnel. Customers also find the furniture easy to assemble and are pleased with the overall service from the initial purchase to the final installation. The consensus is that the company offers excellent products and service, making it a highly recommended choice for those seeking quality furniture.

Based on these reviews

Rated 5 out of 5 stars

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more

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Rated 5 out of 5 stars

The better half decided we needed a revamp and chose a Willis & Gambier Ivory Upholstered bed. Got a great deal from the online Willis & Gambier outlet store along with a chest of drawers. Thanks for... See more

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Rated 5 out of 5 stars

Love the furniture fits perfectly very classy and the two delivery drivers were wonderful put in situ and took away all rubbish boxes etc . Very impressed with furniture and service from sale to deliv... See more

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Rated 5 out of 5 stars

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more

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Rated 5 out of 5 stars

With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more

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Rated 5 out of 5 stars

Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company. Love the furniture just what I was looking for. Easy to assemble the wardrobe, grea... See more

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Rated 5 out of 5 stars

Have wanted Willis and Gambier furniture for a long while. Nicky Cornell company were very competitive in price and very good with communication. Delivery was very good (in a 2 hour slot). The furnit... See more

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Rated 5 out of 5 stars

The customer service with this company is brilliant first time buying from them but they were absolutely brilliant so helpful and the website is so clear and easy to understand. The furniture is so st... See more

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Rated 5 out of 5 stars

I have brought a number of items from Willis & Gambier, not only do they look good they are really good quality products. Would definitely be continuing to buy from them.

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Rated 5 out of 5 stars

I had a great experience with Willis & Gambier. The furniture is great — beautifully made and clearly high quality. Customer service was excellent from start to finish, and the team were helpful and p... See more

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Rated 5 out of 5 stars

Great quality products that look amazing! I first came across Willis & Gambier about a year ago, and absolutely love the look of them and the quality. Would highly recommend.

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Rated 4 out of 5 stars

Fabulous bedhead and bedside tables, as described. Gave this four stars rather than five as it said it was Ivory and it is Cream. We still love it. Very good quality and so smart. Easy to put up... See more

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Rated 5 out of 5 stars

Great company to deal with. The sorrento range is spot on. Looks brilliant in my dining room the whole family loves it for the sunday roasts. Would recommend to anyone, Thanks again guys

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Rated 5 out of 5 stars

Really Happy with the Cannes Dining Set. I was so happy with my bed I bought the new Cannes Dining table. Beautiful oak furniture & couldn’t be happier. My whole house is full of Willis and Gambier!

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Rated 5 out of 5 stars

This is the best bed I have ever purchased, looks stunning in my bedroom. Very happy with the service and speedy delivery, would definitely recommend to my friends and family!

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Rated 5 out of 5 stars

We are currently refurbishing a 40-bedroom hotel and have been working with Willis & Gambia throughout the process. The experience has been nothing short of exceptional. W&G offers very efficient... See more

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Rated 5 out of 5 stars

The bedside tables and chest of drawers are beautifully made and elegant. So pleased with them.

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Rated 5 out of 5 stars

So happy with my new bed from Willis & Gambier. Brilliant service from the delivery driver and so easy to put together! First class.

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Rated 5 out of 5 stars

Delighted with our recent dining room table and chairs set, the quality is superb, great communication from the moment of ordering and quick delivery. Very pleased, highly recommend and will certainly... See more

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Rated 5 out of 5 stars

Purchase the Toulon dining set and it’s absolutely stunning will be buying more from this range

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Rated 5 out of 5 stars

We had a bed delivered yesterday…fantastic quality and so easy to put together. The device was top notch too!

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Rated 5 out of 5 stars

Superb furniture. Amazing quality and service. Cannot speak highly enough about the whole experience. Thank you

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Rated 5 out of 5 stars

I absolutely love my new headboard- it’s exactly what I wanted. Delivery was great too- thank you!

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Rated 5 out of 5 stars

The furniture is great and very high quality. Very helpful team and fantastic service. Thank you!

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Rated 5 out of 5 stars

An excellent delivery. They were exactly on time and very helpful. The furniture looks great too. Very pleased all round! Thank you very much.

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Rated 5 out of 5 stars

A beautiful piece of furniture, you can see it is a quality piece just by looking at

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Rated 5 out of 5 stars

Great bedroom furniture. Looks great and very comfortable. Will definitely look at other Willis & Gambier furniture in the future.

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Rated 5 out of 5 stars

Beautiful furniture with excellent build quality. Willis & Gambier clearly pay attention to detail and craftsmanship. Very pleased with our purchase

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Rated 5 out of 5 stars

This is a great experience. Our diner table is better than its pictures. Thank you.

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Rated 5 out of 5 stars

Customer service was fabulous and very easy. Delivered on time and quality was brilliant

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Rated 5 out of 5 stars

Ordered the casera bed, delivery was quick and fantastic quality, stunning design and great quality. Would definitely recommend.

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Rated 1 out of 5 stars

Please allow me to be clear, my review is not about the Outstading beauty and quality of the Willis and Gambier furniture piece’s I recently added to my collection. No this review to make memb... See more

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Rated 5 out of 5 stars

Beautiful furniture, excellent value for money, looks perfect in the lounge.

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Rated 5 out of 5 stars

Expert service and delivery . Even to the exact expected time of delivery . Great product .

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Rated 5 out of 5 stars

Etienne bedroom furniture is very well made and I am very happy with my choice

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Rated 5 out of 5 stars

great quality product, amazing delivery service will definitely be buying more Willis and Gambier items.

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Rated 5 out of 5 stars

Such incredible furniture, highly recommend. My personal favourite is the Sorrento dining range.

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Rated 5 out of 5 stars

Love this! We had a bed delivered last week and we're over the moon with it. :)

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Rated 5 out of 5 stars

different design choices, excellent quality, beautiful addition to our guest bedroom

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Rated 5 out of 5 stars

Excellent customer service from start to finish. Fantastic craftsmanship and beautiful pieces .

Company replied


Company details

  1. Furniture Wholesaler

Written by the company

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The bed I ordered is beautiful

The bed I ordered is beautiful. Well made and straightforward to put together.

5 February 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your lovely review! We’re delighted to hear you’re pleased with your new bed and that it was straightforward to assemble. Enjoy your beautiful new addition!

Rated 5 out of 5 stars

The bedside tables and chest of drawers…

The bedside tables and chest of drawers are beautifully made and elegant. So pleased with them.

9 February 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the bedside tables and chest of drawers and that you find them beautifully made and elegant. Enjoy your new furniture!

Rated 5 out of 5 stars

Well done!

The furniture is great and very high quality. Very helpful team and fantastic service. Thank you!

20 January 2026
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you so much for your kind words! We’re delighted to hear you’re pleased with the quality of the furniture and the service you received. Your feedback means a lot to us — thank you!

Rated 5 out of 5 stars

Casera range what a fantastic piece of…

Casera range what a fantastic piece of furniture and great service

8 January 2026
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your lovely feedback! We’re delighted to hear you love the Casera range and that the service was great too. Enjoy your fantastic new piece of furniture!

Rated 5 out of 5 stars

Great experience with Willis & Gambier….

I had a great experience with Willis & Gambier. The furniture is great — beautifully made and clearly high quality. Customer service was excellent from start to finish, and the team were helpful and professional throughout. The delivery time was amazing, with everything arriving quickly and in perfect condition. I would highly recommend Willis & Gambier to anyone looking for high-quality furniture and outstanding service. Thanks Jake & team!

25 December 2025
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with the quality of the furniture and the service you received from start to finish. We’ll be sure to pass your kind words on to Jake and the team — they’ll be thrilled to hear them. Thank you for the recommendation and for choosing Willis & Gambier!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with
Very friendly people

18 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your kind words! We’re so pleased to hear you found us friendly and easy to deal with. We really appreciate your feedback!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. The sorrento range is spot on. Looks brilliant in my dining room the whole family loves it for the sunday roasts. Would recommend to anyone, Thanks again guys

19 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your lovely review! We’re delighted to hear the Sorrento range looks brilliant in your dining room and is being enjoyed by the whole family — especially for Sunday roasts! Thank you for the recommendation and your kind words, they really mean a lot to us.

Rated 5 out of 5 stars

High Quality, Detail & Craftsmanship

Beautiful furniture with excellent build quality. Willis & Gambier clearly pay attention to detail and craftsmanship. Very pleased with our purchase

18 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your wonderful feedback! We’re delighted to hear how pleased you are with the quality, detail, and craftsmanship of your furniture. Your kind words really mean a lot to us — enjoy your beautiful new pieces!

Rated 5 out of 5 stars

Exceptional quality and great design.

Exceptional quality and great design.

18 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the quality and design. Enjoy your beautiful furniture!

Rated 5 out of 5 stars

Excellent pieces

Excellent pieces, great quality

18 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your kind feedback! We’re delighted to hear you’re happy with the quality of the pieces. Enjoy your furniture!

Rated 5 out of 5 stars

Ordered the casera bed

Ordered the casera bed, delivery was quick and fantastic quality, stunning design and great quality.
Would definitely recommend.

12 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you for your lovely review! We’re delighted to hear you’re so pleased with the Casera bed and that the delivery, design, and quality all impressed. Thank you for the recommendation — it’s greatly appreciated!

Rated 5 out of 5 stars

Such incredible furniture

Such incredible furniture, highly recommend. My personal favourite is the Sorrento dining range.

18 January 2026
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your lovely feedback! 🌟 We’re delighted you love the furniture, and it’s great to hear the Sorrento dining range is your personal favourite. Thank you for the recommendation — it really means a lot to us!

Rated 5 out of 5 stars

Purchase the Toulon dining set and it’s…

Purchase the Toulon dining set and it’s absolutely stunning will be buying more from this range

18 December 2025
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your lovely feedback! We’re delighted to hear you love the Toulon dining set and think it’s absolutely stunning. We look forward to helping you add more pieces from the range in the future!

Rated 1 out of 5 stars

Willis and Gambier YES, Bedstar and Birlea No

Please allow me to be clear, my review is not about the Outstading beauty and quality of the Willis and Gambier furniture piece’s I recently added to my collection.
No this review to make member’s of the Public aware of who not to purchase their Willis and Gambier products through.
I looked through the Internet on infamous Black Friday and found the Ivory Collection Double Wardrobe and 8 Drawer Chest of Drawers being offered through a Company called Bedstardirect.co.uk who supply through a furniture wholesaler called Birlea.
WOW what a big mistake, delivery arranged and confirmed for Monday 8th Dec 2025, so I took day of work to receive items, come the 8th no delivery, no communication to advise what had occurred. I called Bedstar who contacted Birlea the Supplier and who was delivering the items. Advised that an error had occurred and items not getting delivered till next day !! When what a waste of my day off. When the “so called “ Fully Trained Delivery Technicans arrived the next day to deliver to “ any room of my choice “ they were thoroughly Unprofessional and quite rude to my unwell disabled wife !! They managed to deliver the 3 boxes that make up the Double Ivory Wardrobe, however simply dropped the 8 drawer chest of drawers in the middle of my entrance hall stating they didn’t have to take it to the bedroom it was only required to be in the door !!
Many emails to Bedstar and photo’ s of stairs and images of actual measurements later I was advised that Birlea would contact me to arrange to return and “ try “ to move the chest of drawers upstairs to my wive’s bedroom.
Sorry but enough is enough, I wouldn’t trust the Birlea delivery team back in my home and don’t think they should be allowed to deliver high end quality goods. To be honest I wouldn’t let them deliver a Pizza. I have now arranged at my own cost to have a true team of local furniture delivery professionals move said chest of drawers to its required destination, ie upstairs in wives bedroom.

Moral of all this would be YES do purchase Willis and Gambier furniture, it’s really fantastic quality and so well built, just check who you buy it from and avoid Bedstar and more importantly any Retailer that uses Birlea to supply your order.

9 December 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for taking the time to share your experience, and we’re very sorry to hear about the issues you faced with delivery — we completely understand how frustrating this must have been for you and your wife.

Just to provide some clarity, Birlea and Willis & Gambier are part of the same company, and we take all feedback seriously, especially when it relates to delivery partners or customer care. The experience you’ve described is not the standard we aim to deliver.

We’d really appreciate the opportunity to look into this further and address what went wrong. If you’re willing, please get in touch with us directly so we can review your order details and ensure appropriate follow-up is taken with the team involved.

We’re glad to hear you love the Willis & Gambier furniture itself, and we’re genuinely sorry that the delivery process let you down. Thank you again for bringing this to our attention — your feedback helps us improve, and we hope we can restore your confidence in us.

Rated 5 out of 5 stars

This is a great experience

This is a great experience. Our diner table is better than its pictures. Thank you.

4 December 2025
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your lovely feedback! We’re delighted to hear your dining table exceeded expectations — that’s exactly what we hope for. Enjoy your beautiful new piece!

Rated 5 out of 5 stars

Good quality furniture …

Have wanted Willis and Gambier furniture for a long while. Nicky Cornell company were very competitive in price and very good with communication. Delivery was very good (in a 2 hour slot). The furniture is stunning and very well made.

1 December 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your wonderful feedback! We’re delighted to hear you’ve been looking forward to owning Willis & Gambier furniture and that the experience lived up to your expectations. It’s great to know the communication, delivery, and quality all impressed — enjoy your beautiful new pieces!

Rated 5 out of 5 stars

Stunning furniture

Stunning furniture, just wish I could afford to refurnish my whole house 😆

6 December 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your lovely review! We’re thrilled you think the furniture is stunning. We’d love to help you refurnish the whole house one day — until then, we’re so glad you’re enjoying your new piece!

Rated 5 out of 5 stars

Expert service and delivery

Expert service and delivery . Even to the exact expected time of delivery . Great product .

24 November 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your kind feedback! We’re so pleased to hear you were happy with the service, precise delivery, and the product itself. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

I absolutely love my new headboard-…

I absolutely love my new headboard- it’s exactly what I wanted. Delivery was great too- thank you!

28 November 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you so much for your lovely review! 💛 We’re delighted to hear you love your new headboard and that delivery went smoothly. Enjoy your beautiful new addition!

Rated 5 out of 5 stars

Love the furniture fits perfectly very…

Love the furniture fits perfectly very classy and the two delivery drivers were wonderful put in situ and took away all rubbish boxes etc . Very impressed with furniture and service from sale to delivery. Well done and thank you

18 November 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you so much for your lovely feedback! We’re delighted to hear the furniture fits perfectly and that our delivery team took great care of everything for you. We’re thrilled you’re impressed with both the furniture and the service — thank you for choosing us!

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