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AREBOS DK Reviews 82

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TrustScore 4.5 out of 5

4.5

Do-it-Yourself Shop
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  1. Do-it-Yourself Shop

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4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

Good transaktion

Perfect contact with customer service. After some problems we faund good solution for Everyone ...Big thanks for person from support

13 November 2025
Unprompted review
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Reply from AREBOS DK

Hej Mateusz

Thank you so much for your kind feedback!

We’re very happy to hear that you had a positive experience with our customer service. Even though there were some challenges along the way, we’re glad we could find a solution that worked well for everyone.

A big thank you from our support team as well ,we truly appreciate your trust and patience.
If you have any further questions, you are always welcome to contact us.

Kind Regards
Arebos
Nesli

Rated 4 out of 5 stars

Untrustworthy business with good, dangerous products with unsuitable accessories and unreliable support

Bought solar shower on December 9 for €103.59 + €24.90 shipping. It fell and the bottom/lower part broke. They sold me a new one for €47.12 + €16.75 shipping, so I didn't have to pay for a full new one.

Update (03/23/2025): They're now charging me €53.97 for 2 small plastic pieces and a couple of small rubber sealing rings + €17.50 for shipping them within warranty.

Update (08/22/2025): It fell and broke again. Spent €170.76 on replacements. Hired a professional to install it. He concluded the provided screws were too short for the provided studs (the studs are ~5 cm but the screws are ~2.5 cm, so they never reach the bottom and remain lose). Complained on August 7. Arebos claimed the one-year liability period had already expired and the screws magically shrunk multiple centimeters due to product misuse and refused to compensate anything.

Update (09/01/2025): They finally agreed to refund after I initiated legal action.

Update (09/10/2025): I received the refund.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

They deserve 5*

So i did buy for the first time something from them and i haved the badluck to arrive compleatty destroyed in transit,i think.
They did answear pretty fast on my email,srnd them all the info s and pictures and they decide to replace the product.
So i can tell you that they desrrve 5* +.
Thank you :)

5 August 2025
Unprompted review
AREBOS DK logo

Reply from AREBOS DK

Hi Robert

Thank you so much for your kind review!

We’re really sorry your order arrived damaged, but we’re happy we could sort it out quickly with a replacement.

Your 5-star feedback means a lot to us, and we truly appreciate you giving us the chance to make things right.

We hope you enjoy your product and look forward to helping you again in the future.

Best regards,
AREBOS Customer Service

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