jennifer minchin

United Kingdom

Reviews

Review of New Leaf Products Ltd


Rated 5 out of 5 stars

Excellent company

Really great customer service from this company, I didn't give them the correct address and when I told them,the immediately sent out a replacement of magnesium capsules even though it was completely my fault,ended up I received the other one two and offered to pay for it but they said no,it was ok. What nice people 😊

12 June 2025
Unprompted review

Reply from New Leaf Products Ltd

Hi jennifer minchin,

We appreciate you taking the time to share your experience. We are happy to hear that you received great customer service and that we could resolve the address issue to your satisfaction. Thank you for your positive feedback.

Please feel free to reach us via email support@new-leaf-products.com if you have any concerns.

Kind regards,
Team New Leaf

Review of Vivapets


Rated 5 out of 5 stars

Great company

Great company, I can't get my little chihuahuas flea and tick frontline anywhere in the U.K. but found it on this site,sent really quickly considering it was coming from abroad,many thanks

10 May 2025
Unprompted review

Reply from Vivapets

Hi Jennifer.
Thank you for your wonderful feedback! We're delighted to hear you found the flea and tick frontline for your chihuahuas with us. It's great to know that our quick shipping from abroad met your expectations. We appreciate your support!
Vivapets.com 🐾

Review of Octopus Energy


Rated 5 out of 5 stars

Recommend

Really great company,accommodating too,we pay monthly which is ideal for us,just give the readings online and the next day,you get your bill and pay online,easy peasy.
Good customer service too,not held online for half an hour,polite people too.

7 May 2025

Review of SGK Distribution Ltd


Rated 5 out of 5 stars

Good service

Was given a time between 7am & 10am and true to their word they arrived at 8am. Two very helpful,polite and friendly men

2 May 2025
Unprompted review

Reply from SGK Distribution Ltd

Dear Jennifer Minchin,

Thank you so much for your positive feedback.

We truly appreciate you taking the time to share your experience.

Your input helps us continually improve our services, and we’re grateful for your support.

Many Thanks,

SGK TEAM

Review of Boux Avenue Limited


Rated 5 out of 5 stars

Good underwear

Great website and their bras are the only ones I wear,if you only have small boobets like me ,their Mollie bras do wonders. Good price too and sent quickly

14 February 2025
Unprompted review

Review of Aldo Shoes UK


Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. I paid for a pair of trainers on the 2nd December,(it is now the 10th)they said they were dispatched but when I check tracking,it says no tracking available on parcel force, have emailed several times and nobody got back to me, I read another review which said they have gone into administration,yet they still take your money,thank goodness I paid by visa,who have now refunded me my money

10 December 2024
Unprompted review

Review of Flannels


Rated 1 out of 5 stars

Steer clear

Ordered a pair of £500 Tom Ford shoes online,arrived only to be given to right shoes,after many phone calls and different operators, was told to return them,never did they acknowledge my emails, I was constantly having to phone them,today I phoned again,asked if they'd received my photo of proof of return,yes,they had, I was told,they would send out a replacement,twice I was told they were in stock,by two different operators,5 minutes after being told they were being sent tomorrow, got an email saying they were out of stock. I will NEVER,shop with this company again, I didn't realise they were House of Fraser related,if I had, wouldn't have shopped with them,as Frasers are just as bad. Just one disaster after another,I've spent at least an hour in total on the phone to them.Nice operators but none of them know what the other is doing and you never get the same person twice.

4 July 2024
Unprompted review

Reply from Flannels

Good afternoon Jennifer,

Thanks for taking the time to give us some feedback.

We’re sorry to hear about your recent issues with your order This was really
disappointing to hear, and we’d love the opportunity to discuss this further.

I’ve gone ahead and dropped you a message via email with a subject line of ‘Your
Recent Trustpilot Review’. 

If you can reply to this our team would love to get to the bottom of this issue
and help you further. 

The situation you’ve described is not the type of service to expect when
shopping at Flannels.

Kind regards,
Courtney
Flannels Customer Services

Review of Appliance City


Rated 5 out of 5 stars

Great customer service

Great customer service, I bought an American fridge freezer,which on the Appliance City site,looked like all the Haier fridges came with a water filter,sadly when it arrived it actually didn't have one,after a phone call,the chap advised me that it was only plumbed ones that came with a filter but he agreed the advert was misleading but it's Haiers advert that they show,so as a gesture of goodwill he refunded the £25 which we paid for the removal of old appliance,so we can buy a filter jug 😂 One thing though is that there was only ONE man to move the new and old appliances,the driver didn't help,luckily my husband was here to help him,otherwise I'm not sure how he would've coped.
Very happy customer though x

12 June 2024
Unprompted review

Reply from Appliance City

Thank you for your 5 Star Review!
We really appreciate your positive feedback and thank you for taking the time to give us your valued opinion, we will pass your comments onto the team.

Review of Pharmica Pharmacy


Rated 5 out of 5 stars

Fab pharmacy

Great reliable company,you get asked all the relevant questions,then if you qualify your items will be sent quickly ,really saves time with the simpler meds,as getting a Drs appointment is next to impossible these days

15 January 2024

Reply from Pharmica Pharmacy

Thank you for the kind words, and for taking the time to leave feedback for us. We’re glad you enjoyed your Pharmica experience.

We read every review we receive and use it to make our patients’ experience even better.

If you need anything else from us please don’t hesitate to drop us a line or speak to one of the pharmacy team via our on site live chat at www.pharmica.co.uk.


Ezekiel,
Pharmica.

Review of wineswithstories.com


Rated 5 out of 5 stars

Great company

Rest assured,you will not get better service than this,the wine arrives quickly and so well packaged,your questions will be answered so efficiently,then of course the amazing choice of wines.Fab company,no need to go elsewhere

2 August 2021
Unprompted review

Review of Health Monthly


Rated 5 out of 5 stars

great prices

This is the second time I've bought from this company and will buy again in the future.Always very reasonable prices and despatched quickly

29 April 2015
Unprompted review

Review of Lakeland