Sellfy Recensioni 68

I had the pleasure to use Sellfy to sell my digital products and I can say - having tried multiple solutions Sellfy is by far the easiest way.

This service makes it very easy to build and run your own webshop although there are limits to customisation depending on your subscription, that is not very apparent when you're in trial mode. There's room for improvement where it comes to the sales analytics as well. Customer service is exceptional, very helpful and responsive.

Overall, the site works well. However, one issue is that when you enter orders, it sometimes doesn't automatically show orders from the same day. An additional benefit would be to add an email blocking option, meaning that the account registered with that email address can't purchase anything from this store.

Terrible service horrible and unprofessional customer service they don’t comply with gdpr and I wouldn’t trust them with my products

This is such a good platform for ecommerce solutions. They offer digital products, physical products and print on demand! They offer the ability to order sample products for the print on demand products -- AND THEY ARE SUCH GOOD QUALITY!!! My customers are blown away at the quality of the printing and how it withstands multiple washings without affecting the print at all. Their customer support is super helpful and they are very kind. If you want professional service and a reliable app --- you have to buy Sellfy!

(There's an update below)
Setup was easy. Sales went mostly smoothly except you're stuck with shipping labels saying the products are coming from "Online Store at Online Store". They say this can't be changed. Also, I thought their guides were useful until I had issues trying to link my domain name from Squarespace to my Sellfy store. I submitted a support ticket last week with no response. I followed up today and they responded quickly saying they were waiting for a response from me to a previous email that said to respond if I had any questions. I didn't have any questions... so why imply that they didn't respond to my new request because I didn't respond that an email that didn't need a response? They asked me to read their guides again and reply if I still need help. For crying out loud, I already explained in my request last week that their guides didn't help and that's the whole reason I was asking for help. So, I have re-sent everything again and am asking them how many times I need to ask for help before they will actually help. I was starting to feel good about choosing Sellfy... until now.
UPDATE:
Thankfully, someone else finally assisted. My store is now functional.

Sellfy is a great platform for those wanting to start their online store without overspending. It stands out by being more affordable than competitors while still offering key features. I especially value the free tools like email marketing, automatic discounts, and coupon codes, which are essential for increasing sales. The easy-to-use control panel makes it simple to monitor and understand your customers. For simple store ownership and management, Sellfy is a top choice!

Jeremy is freakin awesome, I can tell he cares and is so willing to help and grow for sellfy and us creators!! Love it!!

The information was very easy to understand.
The response from the team was fast.
The time with Jeremy was very helpful. He answered each of our question. Explain very clearly things we did not know. And gave us the step by step on how to connect with the company. We got all the support we needed.

I like the fact that the platform is easy to use and accessible to everyone regardless of their geographical location.
The visitor traffic to your shop without promotion is quite satisfactory, however it would be good to further detail the insights on the shop's statistics to see what works or not, the frequency of return of visitors.
Thank you!

The simplicity with which you use all the functionalities.

Sellfy raises the bar and sets the standards for other online businesses to follow—the user experience and onboarding are excellent. I found it to be one of the best sites I've used this year. It is fast, easy, and smooth to get up and running. Why bother with an e-commerce store when Sellfy is ready-made for you? Now, for the best, it excels at SEO and being found.

After using it for over 6 months, I can confidently say Sellfy is super easy to work with. The support is also top notch!
The webshop designer could be more intuitive to create a professional look, but we got there in the end. It's been a really positive experience ever since.

The platform is very use friendly and easy to navigate as a first time user i was able to set up and activate my shop in one day. Also the ease with which you can upload products and monitor analytics is very convenient. However payment gateway integration options are limited for African countries. This should be looked into.

I am very happy that I found sellfy, it is an easy and convenient way to create your store exactly the way you want it.

Really good

I joined Sellfy when they were just beginning.I have to say that ‘Sellfy’ has been wonderful for a tiny digital design business like mine. They are less than a third of the cost off my previous website, and digital download set up. I have asked for help, it arrived fast. I have asked for an extra capability , it has happened. I am very pleased.Excellent customer service! Thank you guys.

So far so good, one stop shop. Easy print on demand and features that make it easy to run a shop.

I used Sellfy for 3 years. Recently I decided to change my subscription plan and it cause me to loose my shop. Totally. Everything was deleted. Looks like they have huge backend problems if the customer wants to change the plan.

First of all the system didn't allow me to change the plan, I constantly got an error message. Somehow it surprisingly changed the next day.

Then I couldn't update my payment method. Their system declined my perfectly working credit card. I was getting an error message over and over. Surprisingly it was updated the next day.

Then I received a message that my payment was declined and they will retry to charge me. Well, they never did, instead of charging my credit card they blocked my shop.

I can trace transactions the day I tried to update my payment method on Sellfy, but there's no any trace of transactions they tried to charge my credit card for the subscription. I travel worldwide and my credit card works everywhere in online and brick and mortar shops. Somehow the problem was only with Sellfy subscription plan.

Once I figured out that my shop was blocked I started to move my products to another platform. Surprisingly, they accepted my credit card with no problem. Beware, Sellfy doesn't allow you to download your products as a CSV file and you have to copy-paste them one by one.

While the notice on my Sellfy sales page stated that I'll have access to my products info for 45 days, they deleted all my products much earlier and I had no time to copy them to another platform.

As you can see, the platform is not trustworthy. After several years of using the platform my shop was blocked and all my products was deleted for no reason. Well, looks like the reason is a poorly working backend of Sellfy platform.

You want to change subscription plan - you get an error message.
You want to update a payment method - you get an error message.
They say that will charge your credit card and never do that.
They say you will have access to your products and you don't.

It is much easier to block someone's shop instead of fix a bunch of backend platform problems.

I don't recommend this platform to anyone. There are better ones on the market.

Great UI and customer service, no fees. Very polished product