Zeffy Reviews 344

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Zeffy is easy to use, always works and they’re so helpful! We switched from another payment platform and never looked back. Lots of great extras like email blasts so we can keep in touch with our comm... Toon meer

Beoordeeld met 2 van de 5 sterren

I work with a small nonprofit and everyone who works here is a volunteer. For our organization, we would wind up paying them much more in monthly fees than PayPal takes out for donations. Hard pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zeffy is totally free and they are so on it! I get communication from them when donors donate and when you can expect payouts. So easy and convenient.

Beoordeeld met 5 van de 5 sterren

I actually have not tried Zeffy yet, however after reading the reviews and seeing how Zeffy responds to possible scammers etc. i am definitely signing up. Finally a conmpany with integrity to do... Toon meer

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Bedrijfsgegevens

  1. Non-profitorganisatie

Geschreven door het bedrijf

Zeffy is the only 100% free fundraising software for nonprofits in North America. Nonprofits can use Zeffy for all their online fundraising needs, such as donations, ticket sales, raffles, auctions, campaigns, memberships, e-commerce, emailing, donor management and more! Zeffy never charged a cent to nonprofits and never will. The platform is solely funded by optional tips from donors.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

344 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Zeffy is totally free

Zeffy is totally free and they are so on it! I get communication from them when donors donate and when you can expect payouts. So easy and convenient.

9 februari 2026
Beoordeeld met 2 van de 5 sterren

My work for a tiny nonprofit….

I work with a small nonprofit and everyone who works here is a volunteer. For our organization, we would wind up paying them much more in monthly fees than PayPal takes out for donations.

Hard pass, but the girl I spoke to on the phone was delightful nonetheless. That’s why they got a two instead of a one.

1 februari 2026
Review zonder uitnodiging
Logo Zeffy

Antwoord van Zeffy

Hi Karen,

Thank you for taking the time to share your feedback, and for the kind words about your phone conversation!

I did want to clarify one important point, as Zeffy is completely free for nonprofits. We do not charge monthly fees, platform fees, or take a percentage of donations. If someone donates $100 to your nonprofit, you'll actually receive the full $100. Donors are invited to leave an optional contribution to help keep Zeffy free, but it isn't mandatory, and nonprofits always receive 100% of what they raise.

It’s possible there may have been a misunderstanding or confusion with another platform? I’d be more than happy to clarify how Zeffy works if that would be helpful! :)

Thanks again for your feedback, and I wish you all the best with your fundraising efforts!

Maryse
Zeffy Support Team

Beoordeeld met 5 van de 5 sterren

Zeffy makes everything easy

Zeffy makes everything easy. We have had much success with Zeffy, and it's thorough and easy to use platform. Reporting is a breeze, and everything is so detailed.

28 januari 2026
Beoordeeld met 5 van de 5 sterren

Easy, helpful and lots of great extras

Zeffy is easy to use, always works and they’re so helpful! We switched from another payment platform and never looked back. Lots of great extras like email blasts so we can keep in touch with our community. Just recommended Zeffy to another non profit today. They’re super!

20 januari 2026
Beoordeeld met 1 van de 5 sterren

Holding Donations were made to Black Line…

Donations were made to Black Line Guardian Fund for the security of Nick Shirley, and others. The funds are being held. Over 100k. All documentation has been provided that was requested yet still they hold funds. Account clearly shows the donation money there but they find excuse after excuse not to release. Why would they do if not for their own gain and agenda? I would NEVER do business with this company!

19 januari 2026
Review zonder uitnodiging
Logo Zeffy

Antwoord van Zeffy

Hi Deanna, thanks for taking the time to leave a review. I want to reassure you and anyone reading that all donations to the Blackline Guardian Fund have been released and are being transferred to the nonprofit as intended.

In this case, the nonprofit’s account was newly created and was receiving an unusually high volume of donations right away. That combination triggers a standard verification process to confirm the destination of funds and ensure everything aligns with what donors expect. The nonprofit was informed of the reason for the verification and provided the information needed. The process was completed very quickly and within our normal timelines.

The goal of verification is not to hold funds, but to keep them safe and ensure they go to the correct organization for the purpose donors - you - intended. Zeffy does not take fees on donations and does not benefit from holding funds.

If you ever want to follow up on a donation you made, our team is happy to help at [email protected]. Thank you for supporting a cause you care about!

Beoordeeld met 1 van de 5 sterren

Donations were made to Black Line…

Donations were made to Black Line Guardian Fund for the security of Nick Shirley, Nick Sortor, and others. The funds are being held. All documentation has been provided that was requested. I am a donor to the fund and I will never donate to another fund through this platform.

1 januari 2026
Review zonder uitnodiging
Logo Zeffy

Antwoord van Zeffy

Hi Lisa, thanks for taking the time to leave a review. I want to reassure you and anyone reading that all donations to the Blackline Guardian Fund have been released and are being transferred to the nonprofit as intended.

In this case, the nonprofit’s account was newly created and was receiving an unusually high volume of donations right away. That combination triggers a standard verification process to confirm the destination of funds and ensure everything aligns with what donors expect. The nonprofit was informed of the reason for the verification and provided the information needed. The process was completed very quickly and within our normal timelines.

The goal of verification is not to hold funds, but to keep them safe and ensure they go to the correct organization for the purpose donors - you - intended. Zeffy does not take fees on donations and does not benefit from holding funds.

If you ever want to follow up on a donation you made, our team is happy to help at [email protected]. Thank you for supporting a cause you care about!

Beoordeeld met 5 van de 5 sterren

Success for Charity Auction Ticketing

We had a charity auction and needed way to accept payments for donations and take ticket payments on-line. Zeffy worked great for us including providing a QR code and a beautiful receipt for donors. We recommend Zeffy.

13 december 2025
Beoordeeld met 4 van de 5 sterren

Overall

Overall, I think well of Zeffy as far as the services provided. I am disappointed with the automatic 17% option transaction add-on. I understand that this amount can be changed to any amount (including 0), but users don't know from any information that Zeffy provides. The user knows they can make changes only if told by an external party. 17% is a very high percentage. Actual transaction fees are generally 4% to 5%. Zeffy's optional automatic add-on should be 6% at the most.

Also, for the membership option, there needs to be a way to for multiple months, not only 1 month.

3 januari 2026
Beoordeeld met 5 van de 5 sterren

It was just great that Zeffy did most…

It was just great that Zeffy did most of the work for us and we didn’t have to do much. It’s sent out thank you notes and also receipts to our donors. This platform was almost effortless. Save me a lot of time and energy.

1 januari 2026
Beoordeeld met 5 van de 5 sterren

Very easy to us

Very easy to us
When I had questions, you answered them quickly.
When I went to another site, I wasted up to a month of a half, trying to learn and get answers

31 december 2025
Beoordeeld met 5 van de 5 sterren

Zeffy has been easy to use

Zeffy has been easy to use, easy to set up. I love that it sends thank you emails out and tax info. zeffy has taken a lot of stress off of me and my non profit work.

23 september 2025

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