I am changing my review because Atom has responded professionally and resolved the issue. To date, it has been the best online store for buying mod clothing in the UK, due to its speed, reliabilit... See more
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Review summary
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Company details
Written by the company
Atom Retro specialises in retro and mod clothing for men and women. We also stock shoes, accessories and a range of vintage and retro inspired homeware and gifts. We stock a wide range of brands including Pretty Green, John Smedley, Ben Sherman and Levi's for men, and Collectif, Sugarhill Brighton, Louche and Irregular Choice for women. Atom Retro was established in 2004 and has grown to become the largest online retailer of mod and retro clothing in the UK. Our own clothing brand, Madcap England offers unique designs inspired by fashions from the 60s to the 90s.
Contact info
Unit 3D Great Hill Business Park, YO11 3TX, Scarborough, United Kingdom
- 0845 604 6661
- [email protected]
- atomretro.com
Replied to 50% of negative reviews
Typically replies within 1 week
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Very poor after service
I purchased a pair of Dr martens shoes from Atomretro, the first time they were worn the rivet holding the buckle snapped. After a month a replacement set were then sent out to me.
The shoes are 11 months old and have had minimal use. Last week the same thing happened.
Atomretro have fell short on after service I’m afraid. Happy to take your money but fail to live up to a good standard of customer service once they have had your money.
I am now in limbo as Dr martens have said they should be covered for 1 year and have directed me back to the retailer I bought them from and Atomretro say that they are unable to help.
Very disappoint outcome.
Atom always responds and maintains unbeatable quality and prices.
I am changing my review because Atom has responded professionally and resolved the issue. To date, it has been the best online store for buying mod clothing in the UK, due to its speed, reliability, and the fact that there are no unexpected costs or fees.
Keep up the good work.
Primitivo
Excellent selection of quality clobber and brilliant customer service
I've bought a couple of tops from Atom Retro's excellent selection of clobber.
I was so pleased with the KTF knitted polo I bought a second one in the other colour.
DPD messed up the delivery of the second top (claiming it had been delivered to my collection point - when it was actually held at their depot for a week. DPD were hopeless and did nothing to assist with getting this failure fixed)..
I reported this issue to Atom Retro, they were quick to respond and resolve. So a first class service all round - salute
Atom Retro
Atom Retro, alway's provide a perfect service and with great quality and value, affordable, with style, a courteous service, reliable and efficient, a recommend company.
Awesome seller.
Bought loads from Atom over the years,brilliant ,reliable service and good prices too.
Recommended seller of mod/ psychedelic ,60s ,70s inspired clothing and footwear / gifts.
Fantastic quick service
Fantastic quick service, great choice of clothing, old school is cool and this is probably the coolest clothing company out there.
Speedy service and love the coat that I…
Speedy service and love the coat that I ordered. Great bargain. Will definitely use them again
Broken items
Bought a pair of shoes and the zipper was already broken when opening the box. Annoying when they cost over £80

Reply from Atom Retro
Great shop top customer service rang me…
Great shop top customer service rang me to say about a change on my order which worked out better carry on with service couldn't fault them
Excellent service 👏
I asked if they could delay my delivery as I was going away. They couldn't have been more helpful. They contacted me a couple of days before dispatch to ask when I wanted it sending. Dispatched Friday and it arrived Monday. Great customer service and very helpful staff.
Lovely jacket 👍
Ordered the Royal blue monkey jacket in the Outlet I ordered the smallest size 36in Chest (all sizes available) thinking it would be a little big as I’m really a 34in chest but as it’s a slim fit it fits like a glove and absolutely over the moon with it very well made with quality materials and a fantastic eye catching colour for less than half price even at full price it’s a steal
Ideal for the warmer spring days.
As always Atom Retro never disappoints with a reliable quick all round service.
Excellent ⭐️⭐️⭐️⭐️⭐️
Fastest Global Quality Service
Ordered two tops on the 24 Feb, arrived in Dubai at my house on 26 Feb! The fastest overseas delivery service ever! Oh and great quality tops! Magic and well done.
My favorite online clothing store!
I love Atom Retro's selection of styles! Quality is great. Shopping is easy and shipping is quick and accurate.
Canadians need not worry to order from
Purchased a John Lennon cap and it was of great quality and the delivery was seamless. Measurement guide was spot on.
Items were exactly as described on the…
Items were exactly as described on the Atom Retro website.
Great price and superfast delivery. Very happy. Highly recommended.
I love everything about my order
I love everything about my order, price, delivery and quality of the Clark's.I will be making more orders.
The BEST packaging/shipping
I ordered a lava lamp 9 days before Christmas and got it on time. That’s 9 days to US. The real mvp, was whoever packaged my item to be shipped. They literally took computer paper and taped hand drawn (this way up) arrows on every side of box. Whoever you are working at Atom Retro, and did this, I thank you and above and beyond most/all customer service I have received in as long as I can remember. Recommend and would 1000% order from this store again.
Great fit and well made
Great fit and well made.
Got so many compliments on my pants, and they fit perfectly.
Very quick service make for an…
Very quick service make for an excellent site from which to purchase goods from. Highly recommended. Will buy from again. Thank you
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