Bitronics is awesome! Their huge range of quality electronics, fast shipping, and top-notch customer support make them my go-to. Ordered a PCB kit, got it in two days, perfectly packed with clear inst... See more
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Bringing your #Bitcoin mining experience with DIY products, made with passion in Barcelona. Discover our products at http://bitronics.store 🛠⚡️ #Teamnerdminer⛏
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Spain
- bitronics.store
Replied to 87% of negative reviews
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Good Service!
Good Service!
Shipping was a little longer than expected but nothing out of the ordinary for an item that it always out of stock.
Ordering was easy now waiting for it to…
Ordering was easy now waiting for it to arrive
Great products and excellent customer…
Great products and excellent customer service! I really appreciate the support team’s help. I did have some trouble getting the device set up, but the team was quick to provide guidance. Highly recommend their products!
a month free the order
a month free the order, I haven't received yet what I bought. I am quite disappointed

Reply from Bitronics
Great customer service
I bought a nerdaxe device from them which I believe had some sort of hardware issue as after 5 months it stop working. I was worried and reached out to them and let me return the device for review and sent me a new device free of charge.
This is what makes a difference and I am very happy and will consider them for future purchases.
Order Status still processing?
I would very much aprecciate to know the status of my order. How can i track it? Its beeing processed still!?! I cant fully give a fair classification before the service is completed. So did you send the second batch already?
ps - 2 Batch was written (online) to be devivered from the 9th January (already with some delay). Not February. You have now changed it. I meant to be constructiv, on you keeping a close connection with your customers, keeping them informed about the status of the order.

Reply from Bitronics
My first order was great
My first order was great. The product is amazing just waiting on my next to ship from batch 2
Bitaxe Gamma 600: works, but no firmware updates
Bought a Bitaxe Gamma 600 from Bitronics. Support handled the RMA process well, but the product has serious limitations for its price. My unit only works with an old AxeOS version (2.4.5), and they explicitly recommended not updating due to hardware issues (PSRAM errors, boot loops).
This is not a cheap device aimed at enthusiasts who want to experiment with new features, bug fixes, and firmware improvements that 601/602 revisions receive. The Gamma 600 seems to have limited support and was not marketed as a "development" board. Ask upfront which revision you will receive and what firmware support it will have.
NerdQaxe+
I had an issue with my NerdQaxe+. I made contact with the Bitronics Team and they were very responsive and assist in troubleshooting. Once we exhausted all the troubleshooting, they determined it would be best to just replace my device. I was sent a pre-paid return label and shipped it off. It's great to do business with a team that stands behind their products and is willing to do what's needed to make the customer happy.
Thank you for your support!!!

Reply from Bitronics
Replacement
My miner went dead. After figuring out, with the help of Bitronics, that's the miner, they offered me to replace the device. Bitronics sent me the return label and I received the new miner after a few days. They even sent me new fuses I had burned while testing the old miner. Thank you for the perfect service

Reply from Bitronics
Bitronics customer service is great and responds very quickly!
Bitronics has an awesome 12/TH miner redesign for the NerdOctaxe. I wanted it.. I asked them about restock quickly replied coming soon and sign up for restock notice. Maybe 3 days later bam.. restock! Had issue with payment but used PayPal and worked perfect. They emailed me back quick to make sure all was going ok with payment as I emailed them saying I was having an issue. Communication has been great and that is the KEY 🔑 to customers. Can’t wait for it to arrive. Best Octaxe ever!

Reply from Bitronics

Reply from Bitronics
fast delivery and good customer support
Easy set up.
Good communication
Good communication.
Shipping could be a bit faster but it is a detail.
Parts received were like described.
Accessories provided with purchased item NOT warranted
When you don't warrenty accessories provided with a purchased part and then make a customer purchase the replacement part AND pay high shipping costs, it makes the customer wish they had taken their business and money elsewhere.

Reply from Bitronics
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