CASETiFY Reviews 150,681

Love the designs available that Casetify has. Wish there were more colors like before for the impact cases. Upgraded my phone and wanted to purchase the same cases I previously had on my older model p... See more

Our whole family loves Casetify and we end up ordering every year their products. The designs are cute and chic, and we love the sustainability focus. Since switching to Casetify phone cases we no lon... See more

I recently bought the Flowers Bloom (Pink) phone case for the iPhone 17 Pro Max, yet its protective performance is far less effective than I expected. I dropped my phone on the ground once—the case it... See more

Seriously, if you're looking for awesome phone covers and cool tech gear, you've gotta check this place out. Their stuff is super stylish and holds up really well. I've been a fan for ages, and they n... See more

Sent dodgy product didn’t add photo despite it being ordered and choosing/ fixing the photo to the fit the phone backing, very disappointed kept hearing great things which now keep being proven false.... See more

Absolutely obsessed with the Murakami x Casetify collab! Snagged a phone case with those iconic smiling flowers in vibrant rainbow hues—it’s like carrying a mini art gallery. The quality is top-notch:... See more

I love your selection of phone cases designs AND the quality including the easier/smooth way charging cable slides into phone thru the case. Enhancements should include: - more robust easier to s... See more

I received my brand new case on 1/13/26 and on 2/8/26 I noticed it had started chipping/peeling. I work from home and rarely leave the house. My phone is basically always laying face down on my desk.... See more

For the first time I’ve purchased the wrong size cellphone cover and the staff were very quick to respond to my queries. They help me through the process and were very clear on their instructions. Th... See more

Yo Casetify, we need to talk about how much of a W your products are! Got myself a Apple Watch case and metallic belt, let me tell you I am MORE than satisfied by the packaging and quality! The p... See more

Purchased a case for my daughter for Christmas and 3 weeks later the jaguar print started coming off. She reached out go them and they told her it wasn’t covered that it was normal wear and tear …. Sh... See more

I went online to order a case for my new iPhone 16 Pro Max. I could easily select the model of my mobile phone, but then, the difficulty started. I would have appreciated a search for the type of im... See more

Completely worthless warranty, case design peeled off in December after only using since September. Apparently this product failure is not covered by their warranty, so don't trust any guarantees you... See more

For the last 8 years of purchasing with Casetify, I've never been disappointed. Especially with the claims the cases are strong! None of my phones have broken using these cases. They are incredibly... See more

I am currently using a black Force Case for my IPhone 17 Pro. It got ran over twice back-to-back at an asphalt parking lot. It got ran over by a compact SUV and a minivan while it was facing down. My... See more

Love the look, feel, style and quality of my new floral Casetify phone case, with the colour coordinated lens protectors. My case looks fantastic with my bright orange iPhone 17 Pro Max. Naturally a... See more

Always had a great experience over the years with Casetify impact cases. Though they’re expensive, they are superior to the majority of the cases out there. I love the endless combos of custom design... See more

Love my new ring case. The design is beautifully rendered and the case is excellent quality. Received perfect service from Mahek & her lovely colleague at the CASETiFY lab at Doncaster Westfield. 25... See more

Takes too long for delivery - I don’t know why does TM collab needs printing when its already identified as blindbox, wasn’t this all planned? Something tells me that there are limited logistics and l... See more

I purchased the iPhone 17 Pro Max One Piece collaboration case in Matte Black. I noticed white dots around the frame, which I understand are due to the recycled manufacturing process, but the fit near... See more

I LOVE ordering my annual photo case from Casetify. I get so many compliments on it throughout the year, and last year in particular the case was great quality. HOWEVER!! The creation process is so di... See more

Purchased a phone case and some phone charms from casetify online. The phone charms is supposed to stick to the phone case. However, a few weeks after using the new case and charm, the charm fell off... See more

I bought this product for the design. In all of its photos it showed a very clear image of a gold scarab beetle how ever when I received the package you can hardly see the design unless under bright/d... See more

Consumers are generally attracted by the design, but durability is often questioned!? The same product, like a phone case, can last five years. Your company's product, however, might break down in les... See more

Ive got few vouchers under my account from 10-20%. None can be used eventhough im buying the latest Star Wars collection (not discounted), neither further explanation why the voucher doest work nor it... See more

Ordered a case over Christmas, I ordered the wrong one accidentally so got in touch with customer service and spoke to an extremely rude lady who was clearly having a bad day, sent the case back but... See more

1. The website’s design and loading speed are too slow. 2. Older phone models do not have stock for the mirror-style cases. 3. Credit card payments cannot be split into interest-free installm... See more

Ordered on the 9th. Needed it urgently by month-end but worried it wouldn't arrive, so paid an extra $25 for expedited shipping. Estimated delivery was 17th-22nd. Still printing today [disappointed em... See more

I got a jaguar phone case for christmas of 2025. within 2-3 weeks the phone case started peeling. I contacted casetify and they told me they can’t help me because that is “normal wear and tear” I unde... See more

I like the style of cases very much. But I have sometimes restriction of the warranty proceed claim if my case got scratched or something from screen behind the case. So I am very disappointed on tha... See more

First, the shipping has been extremely slow. Also, I placed an order for twice. First items arrived with the leather portion torn/damaged. I previously contacted you to ask whether I could receive... See more

CASETiFY’s vibe and designs are seriously amazing — they always make me want to treat myself. But honestly, the prices feel too high. I’d love to see more frequent sales with bigger discounts (like... See more

I initiated return/exchange and got a message about somebody contacting me within 48 hours. I waited 72, and nobody contacted me. I followed up again and got attention. I had a couple follow up questi... See more

Pop ups on top of pop ups, overlapping text in multiple places, site not saving scroll progress when going back a page, failed payments from site errors, survey question 2 has poor options for... See more

Have bought a few crossbody straps, phone hard case & just received the MacBook impact case. Very satisfied with their good & durable quality with very unique design. Price is a bit expensive especia... See more

I have never had a worse experience online shopping. I received the item almost one month later. I didn’t receive any updates on the order until I contacted customer service and didn’t even receive a... See more

CAETiFY really has to improve customer service, RETURNS are super HARD to do, IT cost 16USD to RETURN (they never mention this). ANSWERS takes FOREVER !!!! WORST costumer experience ever !!! Still th... See more

While I did find items I liked, the UX design on your site is not intuitive. Why am I not finding things through the search bar when I type the exact wording? I typed in "wrist strap" and only got the... See more

very hard to communicate. Had issues with my order. Products quality is poor. The print is not completed. Emailed customer service. Got back second day saying needs to follow up with relevant team. No... See more

The only things I wish you would do are: 1) Make the design prints on your cases last longer. Designs wear off within a few months. 2) make searching on your website easier. For example, when you op... See more

Packaging on a no-bubble package, no bumping protection, just an empty envelope and a key chain. Another thing is, the status quo is un-checked, un-updated, called waiting. Unlike shopee or sendi... See more