Colonial Van Lines Reviews 2,678

The overall experience was very positive. Every associate that helped along our move was professional, knowledgeable, and thoughtful - 5 stars across the board for them! Colonial wasn't the cheapest... See more

Premove calls confirming move details made us feel secure in our choice of companies. We were not let down. Our movers were timely, moved confidently and quickly and were observent of all details... See more

This was our first professional move. Colonial Van Lines is very good a communicating each step of the process. It was a long distance move and weather was not a friend. There were a few glitches alon... See more

My goodness - the team was on every detail from start to finish! Amazing at assisting in inventory lists to get an accurate quote, and the packing/unpacking crews in Nevada and here in Arizona were... See more

The move was smooth and seamless. The Colonial team checked in regularly to ensure all was going well, from prep ahead of time to the day after unpacking. They beat the estimate for time taken to pack... See more

Packing men at pickup were highly professional, Efficient, polite hard working and concerned with their work. Upon delivery, different crew were of utmost pleasure to have in our new home. They w... See more

The workers were top notch, they were so careful, knew what they were doing, and super organized. Their organization of the move was amazing. The communication, both email and by phone, was on a daily... See more

We had not moved for over 30 yrs. It was a scary prospect moving over 1000 miles. The Colonial reps and contact manager were great communicating through the entire process. Our driver/mover Eli was th... See more

My move went like clockwork. From the office staff to Ivan, our amazing mover. He arrived Friday early evening, carefully wrapped my furniture, and got everything on the truck in less than two hours.... See more

Andrew the mover couldn’t have been better. Kept me informed, his crew motivated, my goods handled with care and efficiency. Whole house interstate move nothing damaged, nothing lost. Coordinators Ren... See more

After reading some of the movers horror stories on line I was very concerned. Turns out that I made the right decision going with Colonial! They were simply amazing....pick up and delivery went so s... See more

I had my family heirlooms shipped from FL to MA. Tiffany handled everything flawlessly, she explained the difference between an actual carrier and a broker. The movers Alex & Mike handled the actual m... See more

The men who loaded everything in Arizona and the men who unloaded the items in Texas were great! No breakage, very careful with antiques and garage items equally, nice people in general. And, the driv... See more

The men who loaded everything in Arizona and the men who unloaded the items in Texas were great! No breakage, very careful with antiques and garage items equally, nice people in general. And, the driv... See more

Do not work with this company. First, they’re a broker not a moving company. Their communication is terrible, which is exactly what you don’t need during a huge stressful move. They consistently withh... See more

Colonial Van Lines did an exceptional job packing, loading, and delivering our household items. They were quick to respond. Brittany Holcomb contacted us and walked us through the process. It is am... See more

Our Colonial team, Diane, Bernadette and Danielle kept us informed every step of the way with every aspect of the moving experience. Our movers were friendly and hard working. We had absolutely no... See more

The worst move ever! They did not take care of my property - boxes had holes in them, totes were smashed, furniture was not treated properly. I paid the deposit, the pick up fee and the final due an... See more

We had never hired movers before so we had a ton of questions that our moving advisor knew the answer to each time. We were still skeptical because it ultimately comes down to the people that come to... See more

Colonial Van Lines made our moving experience so easy! The level of communication and assistance throughout the whole process was beyond anything we could've asked for. We moved from FL to WV and ever... See more

I've used Nationwide eight times before and thought I'd give Colonial a try. My move is coming up in a few days and no one can confirm my pick-up date. Anyone who moves often knows it's a domino effec... See more

1. Nothing broken. 2. Good communication… until the deposit paid. 3. Move Coordinator was defensive when we asked for a pickup date confirmation. 4. Had to go to a manager to get a pickup dat... See more

First off moving is extremely expensive! They can not guarantee a specific date or time . Even when given a four hour window to wait for the movers they call to tell you they are going to be late like... See more

They lied completely from start to finish. We contracted for two(2) empty moving vans. You agreed and then sent a 1/2 full moving van and an empty semi trailer with a high center of gravity. The load... See more

Booked them last minute and was surprised because even though the movers were 2 hours late they packed up our place within 3 hours of arrival. Was told that delivery would be a window of Dec 29-Jan 11... See more

My family used Colonial to move from Michigan to South Carolina. Not only was our furniture a week later than expected, but our furniture and personal belongings were destroyed - tables, bookshelves,... See more

Moving an office from MA to NY and not having the new office available for a number of months is no easy feet. Colonial made the moving and storage process very easy. Their movers were very professio... See more

I have heard many horror stories about moving, but thankfully our story was a success. We were assigned a crew that was not only hard working, meticulous, and prompt, but also had amazing personalitie... See more

Great service from the very start. Thoughtful, efficient, practical Colonial employees helped me organize for the move, gave me a fair price, and then, through their contract with Husky Moving, delive... See more

We never used a professional mover before and were apprehensive. Joseph and Elsie were our phone contacts and were always friendly and responsive. The actual movers, Carlos and Walter, were courteous,... See more

Colonial helped me move items from Atlanta to Dallas in Sept2024. When first contacted, they remembered me from another move 4 years prior. They stayed in constant contact with me thru the entire p... See more

where to begin?... From missing the total estimate which required a 2nd pickup and delivery costing me 40% more than quoted, to the 2nd pick up having the driver run through my yard as he left with... See more

Coin, right from the start, listened to me. We've made 16 interstate moves the past 20 years, and 2 international moves. So I do know a few things about my stuff and he listened. He had a prompt qu... See more

We moved 2400 square feet of household items from TX to AZ. The overall experience was very good. Moving is stressful and the professionals at Colonial were terrific at helping us through the entire... See more

Colonial contracted with them UNITED SHOWED UP unprepared day of packing Day 2 took over12 hours to load. About10000 lbs then keeps changing delivery date load was on a Wednesday First promised the... See more

This company made a positive impression from the first call. Mitch pulled up our house listing and walked me through each room to make a list of what we were moving. The Quality Control team answere... See more

I had to use two different moving companies for our last move (downsizing from one house to two apartments), so I had the chance to compare. Juan and his team at Colonial were far superior than the ot... See more

I had a very complicated move in a very short amount of time., over the holidays. Chad arranged everything seamlessly including 3rd party vendors to dismantle and reassemble hard to move items. Alawa... See more

I recently relocated out of state and needed help moving my one-bedroom apartment into a storage unit. The movers arrived right on time and had everything loaded up in under two hours. They were frien... See more

We were overjoyed with the service we got with Colonial Van Lines. We loved how they serviced us with such highest care. They made sure everything was carefully wrapped, loaded and accounted for. Th... See more

Colonial Van Lines was a great choice for our moving needs. They stayed in touch with us every step of the way. They were professional and their price for moving was reasonable and much less than our... See more

My moving coordinator did a great job of communicating with me during the process; the customer care specialist was also helpful. The only glitch was that no one told me the local mover planned to pa... See more