Dibbly Reviews 26

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

I am using Dibby Create as we speak. The concept of having everything in one place is noble. However, the execution for anyone simply wanting to focus on writing a book and not navigating a website,... See more

Rated 5 out of 5 stars

Dibbly has become my go-to content creation platform, specifically for writing books. For over 9 years, I have been publishing books, and Dibbly has just made this process so easy. The platform is use... See more

Company replied

Rated 4 out of 5 stars

The Create and Create Pro program used by Dibbly really helps create great books from start to finish. The input used for the outline portion helps the final book meet expectations which helps a lot i... See more

Company replied

Rated 5 out of 5 stars

Working with Dibbly has been an absolute pleasure. Their content quality is consistently impressive—whether you opt for AI support or human writing, everything feels thoughtful and well-crafted. What... See more

Company replied

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Company details

Written by the company

We are disrupting the content creation space by specializing in delivering high-quality content on time with our innovative SaaS platform, while containing costs. Our proprietary systems are designed for streamlined content creation and emphasis on collaboration, requiring minimal management. Disrupting the Agency model completely. This gives SMEs the opportunity to outsource traditional internalized content creation with enterprise savings. We’re integrating AI technology to make our systems even faster and more efficient. Focusing on collaboration, quality, and speed.


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3.8

Great

TrustScore 4 out of 5

26 reviews

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Rated 2 out of 5 stars

Great concept but poorly executed

I am using Dibby Create as we speak. The concept of having everything in one place is noble. However, the execution for anyone simply wanting to focus on writing a book and not navigating a website, is poor. They need to appoint a team that focuses purely on making it more of a user friendly experience.

Also, I found KIP to be amazing…when KIP actually followed a command. Maybe the single most infuriating thing about the platform. I used an Ai engine to help me produce an entire music album within 12hrs. I have been waiting almost an hour for KIP to proof read a single page of my manuscript. This cannot be Ai.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

I worked for them years ago

I worked for them years ago. They are rebranding from the "Urban Writers" to "Dibbly." They have a famously bad reputation in freelance writer and editor circles.

They pay poverty rates for blue-moon work. You'd make more money stocking shelves at Dollar General than working here, and in half or one-third the time. I guarantee it.

Editors are treated like trash. They are expected to "fix," meaning "rewrite," barely fluent English by writers living in countries where their poverty rates aren't cripplingly, devastatingly poor. Think $175-$230 to edit a 60,000 word "book" written by someone who barely speaks English, let alone can write well. Being paid pennies for full-time labor. Don't forget the high fee to be paid via Paypal.

They had an option to report a writer's work as being extra poor quality, and be given a small fee as compensation (around $20, no matter how many words), but if you took that option, the writer would be crying in your messages, and staff would retaliate against you and refuse to accept your bids for future projects.

The woman who interviewed/onboarded me lied how there were several people making good money working full time on the platform. What she failed to delineate, and what I failed to discern, was that those people DO exist, but none of them are on the freelancer side. She, and other direct hires in supervisory roles, were getting paid. But none of the freelancers were. On one side, you have the glossy facade of writing retreats and diverse office culture and invigoratingly (coerced, performative) active Slack participation. On the other, there were poor, desperate, maybe delusional writers and editors thinking if they suffered just a bit more they'd get a foot in the industry. She looked me in the eye and lied to me to assuage by concerns and convince me to sign up for what she knew to be an exploitative scam. Sadly, I'm sure she sleeps easy with that fact to this day.

Writer, Editor, listen. There is no gap in the door to get your foot in. There is no door at all. There was never any work. Their shiny proprietary platform was always empty except for a handful of projects on permanent waiting status. And, once again, if you refused to rewrite garbage, barely-fluent English books with phenomenal speed and without complaint, if there was an open project, your bid would be rejected.

This was all before AI. To be honest, AI writes better than the overwhelming majority of writers on the platform. Shame on the woman who created this mill, who has no problem exploiting people in poor nations as well as poor people in her own country.

Do NOT apply to this company. You are better off stocking shelves.

If you pay this company for work and don't like what you get, good. You deserve it for supporting exploitation. Write your own book, or pay your ghostwriter and editors wages that won't get your soul a first-class trip to hell.

10 December 2025
Unprompted review
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Reply from Dibbly

Hi there,

Thank you for sharing such a candid and detailed account of your past experience. We sincerely regret that your time with us left you feeling undervalued and misled, as this is never the environment we aim to create for our freelance community.

We have been focused on evolving our platform, improving our workflows, and better supporting the writers and editors who are essential to our work.

We take your feedback seriously and are committed to learning from these past perspectives as we continue to refine our model and strive for to maintain a transparent, supportive environment for all our freelancers.

We will be reaching out to see how we can continue this conversation with you.

Rated 5 out of 5 stars

Many talented writers

Many talented writers, and editors who are committed to excellence and willing to go the extra mile. Create makes collaborating with freelancers in real-time hassle-free too. The Create and Create Pro program used by Dibbly really gives writers access to wonderful tools that speeds up the entire process of creating awesome books. Overall, a great and legitimate platform. Highly recommended.

30 November 2025
Unprompted review
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Reply from Dibbly

Hi Carol,

Thank you so much for your kind and thoughtful review!

We're thrilled to hear that you appreciate the talent and dedication of our writers and editors, as well as the ease of real-time collaboration with Create and Create Pro.

Our goal is always to provide the best tools and support to help bring amazing books to life, and it's wonderful to know that you find our platform valuable and efficient.

Your recommendation means a lot to us!

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

Book Layout Studio amazed me

Create launched a new feature called 'Book Layout Studio' and I have to say that it's the BOMB. Super helpful and easy to use!

19 November 2025
Unprompted review
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Reply from Dibbly

Hi Gracie,

Thank you so much for your kind review. We truly appreciate it.

We are so happy to hear that you are enjoying our latest feature, and that you are finding it useful! Keep your eye on Dibbly Create, we have a new features launching soon that you might enjoy!

Kind regards,
The Dibbly | The Urban Writers team!

Rated 4 out of 5 stars

Create/Create Pro is A Great Addition

The Create and Create Pro program used by Dibbly really helps create great books from start to finish. The input used for the outline portion helps the final book meet expectations which helps a lot in the long run!

1 January 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Kushra,

Thank you so much for your kind review, we truly appreciate it.

We are so happy to hear that you are enjoying the service, and it is proving useful to your work.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

Highly recommended!

I’ve been using Dibbly Create since its launch, and it just keeps getting better. The platform has consistently improved, and the commenting/editing suggestions feature is my favorite. It makes communication between customers, ghostwriters, and editors incredibly smooth. The customer service team is responsive, helpful, and quick to jump in with support whenever needed. Highly recommended!

17 November 2025
Unprompted review
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Reply from Dibbly

Hi Jessica,

Thank you so much for your kind review, it is truly appreciated.

We are so happy to hear that you are having a great experience on the platform, and that it is proving useful for your work.

We wish you all the best in your creation journey, and we are here to help if you need anything.

Kind regards,

The Dibbly | The Urban Writers team!

Rated 4 out of 5 stars

As a designer of book covers

As a designer of book covers - this has mostly been a really good platform, with good customers (including many repeat requests).

1 November 2025
Unprompted review
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Reply from Dibbly

Hi Annelie,

Thank you so much for your kind review. We truly appreciate it!

We are happy to hear that you are getting a lot of repeat customers! That speaks volumes of your work.

We wish you all the best on your creation journey, and we are here to help if you need anything.

Kind regards,

The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

I have used The Urban Writers

I have used The Urban Writers, Dibbly Create and now the guided flow tool. All have been a really great experience. Contact with the support teams have been quick and helpful. Overall I love the systems they have and find them great in terms of content, ease of use and good value for money

11 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Lucy,

Thanks for sharing your experience. We’re thrilled you’ve had great results across. If you have any features you’d like to see or improvements in mind, kindly reach out.

Best regards,
Dibbly Create Support Team

Rated 5 out of 5 stars

An Ideal Platform for Writers

Honestly, I was so against Dibbly Create when it first launched. But it’s come a long way since then. Now, I find the system much easier to use than Google Docs - which was my go to before that.

I don’t get much time for personal projects, but I go to Create when I do. The chapter sections make managing the whole project much easier. I love that I can drag paragraphs around without the clunky cutting and pasting. It’s a smooth transition to Word. There’s so much to love.

I actually have a rolling yearly subscription because I get an incredible amount of value for the cost.

I would not revert back to Google Docs. I am a writer and editor on the platform, and I enjoy working in Create for both of those roles.

Also, for non-fiction, I think KIP does a great job supporting writers. I am obsessed with the fact checker tool. It’s probably my most used function.

10 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Emma

Thanks for sharing your Dibbly Create journey. We are glad to hear that the features and pro-subscription add value to your content creation.

We’re here for your continued success.

Best regards,

Dibbly Create Support Team

Rated 5 out of 5 stars

A fantastic collaborative tool

Dibbly Create is a fantastic tool for collaborative working between clients, ghostwriters, and editors. All comments and suggestions are made directly in the document, making it easy to keep track of who's suggesting what changes, any responses, and approvals - no cross-checking between emails and the document, and no version control headaches :) Added functionality like the fact checker also provide a great starting point for a whole range of quality control checks, right within the Create document itself.

I've always found the customer support teams to be super responsive and helpful, always friendly and finding a solution to any hiccups as swiftly as possible. Highly recommended!

1 October 2025
Unprompted review
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Reply from Dibbly

Hi Claire,

Thank you for your feedback. We’re glad to hear that the workflow and features that support the content creation journey are helpful. We’re here to support your continued success and should you need anything, kindly reach out.

Best regards,

Dibbly Create Support Team

Rated 5 out of 5 stars

Dibbly has become my go-to content…

Dibbly has become my go-to content creation platform, specifically for writing books. For over 9 years, I have been publishing books, and Dibbly has just made this process so easy. The platform is user-friendly, and their customer support is top-notch!

9 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Emeka,

Thank you so much for taking the time to leave us such a kind review. We truly appreciate it.

We are happy to hear that you are having such a great experience while working with us. We truly enjoy working with you, and the relationship we have built together.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

Consistent Growth and Exceptional Support

I have been with Dibbly for just over three years as a writer, and during that time I have consistently observed the company’s commitment to continuous improvement whether through platform enhancements, staying current within the evolving AI landscape, or providing strong support to both customers and freelancers. Like any organization, there is always room for growth; however, Dibbly is intentional in acknowledging this, actively seeking feedback, and moving forward with thoughtful progress.

The tools provided on the platform are current, practical, and enable me to perform my work more efficiently, whether I am outlining projects, conducting research, or developing content. Additionally, the customer support I’ve received has always been exceptional—responsive, knowledgeable, and genuinely helpful.

8 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Christine,

Thank you so much for taking the time to leave us such a kind review. We truly appreciate it.

We are thrilled to hear that you are having such a good experience while collaborating with us, and that our service is proving useful for your work.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

One of the best ghostwriting service…

One of the best ghostwriting service provider out there.

30 June 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Sadaf,

Thank you so much for your kind review, we truly appreciate it!

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

Working with Dibbly has been an absolute pleasure

Working with Dibbly has been an absolute pleasure. Their content quality is consistently impressive—whether you opt for AI support or human writing, everything feels thoughtful and well-crafted. What I appreciate most is their professionalism and attention to detail. The customer service team is quick, friendly, and genuinely helpful, making the whole process smooth from start to finish. It’s a platform that truly values both creators and clients.

14 October 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Dimpi,

Thank you so much for your kind review, we truly appreciate it!

We are thrilled to hear that you are having a great experience while working with us.

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 4 out of 5 stars

Start your ghostwriting career at Dibbly

I have been freelancing at Dibbly for several years on a full-time basis. New projects do come in regularly, however, occasionally this does experience a dip. Freelancers are given plenty of support tools to build their brands on the platform, as well as opportunities for training and qualifying for niche genres.

7 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Lolo,

Thank you so much for the kind review, we truly appreciate it!

We are happy to hear that you are enjoying working with us and that you have the opportunities to grow your brand and add more skills to your name with training and niche genres. That is wonderful news!

If you need anything, please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

A Fantastic Platform That Delivers Quality Every Time

Working with Dibbly has been an outstanding experience! The platform truly excels at maintaining exceptional content quality—whether you choose an AI-assisted order or a fully human-written one, the results are always top-notch. Their commitment to consistency, creativity, and client satisfaction really sets them apart. It’s a professional, supportive environment that makes every project enjoyable and rewarding to work on!

7 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Faik,

Thank you so much for your kind review! We truly appreciate it.

We are so happy to hear that you are enjoying the service and that it is proving helpful for you in your work.

We look forward to keep working together, and we are here if you need anything.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 5 out of 5 stars

I find it very helpful when I have to…

I find it very helpful when I have to craft some professional emails. It reduces the amount of time it takes me to craft an email.

4 November 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Sofia,

Thank you so much for your kind review, we truly appreciate it!

We are happy to hear that you have found our service useful to assist you in crafting the perfect email, and the time it has taken off of your plate.

We hope you continue to enjoy our service, and if you have any feedback on how we can improve - please let us know.

Kind regards,
The Dibbly | The Urban Writers team!

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Useless ghostwriter. Poor communication.

Their ghostwriting skills were so bad, I had to rewrite most of it myself. The support team is also useless. What the ghostwriter communicates and what the support team communicates are two completely different messages.

11 September 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Elle,

Thank you for your feedback and providing the extra information to help us identify you so that we can help with the experience you have had.

Our Urban Writers Support team will be reaching out to via email.

Kind Regards

Dibbly Create Support Team

Rated 1 out of 5 stars

Useless platform and they make it…

Useless platform and they make it impossible to cancel your subscription. There are much better writing tools.

1 January 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Vlad,

We’re sorry to hear about the trouble you had with using the service and managing your subscription. We’re here to help and guide you through the process along with managing you subscription.

Kindly write to us on [email protected]. We will be happy to assist and smoothen your experience.

Rated 1 out of 5 stars

Terrible website

Terrible website. I only used them for one day and I can tell it's terrible service compared to other out there
Don't waste your time

4 March 2025
Unprompted review
Dibbly logo

Reply from Dibbly

Hi Saver Lord,

We’re sorry to hear about your experience and appreciate your feedback. At Dibbly, we strive to provide the best service possible, and we’re here to help resolve any issues you may have. Please reach out to us directly at [email protected], and we’ll do our best to assist you. Thank you for giving us the opportunity to make things right!

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