Dodo Payments Reviews 91

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly platform and smooth integration process, especially when migrating from other payment systems. Many consumers highlight the ease of setting up accounts, the quick verification process, and the responsive support team. People also value the availability of multiple currencies and the convenience of automatic tax handling. Consumers praise the product's reliability and trustworthiness, particularly for international payments. The ability to handle subscriptions and the helpful Discord community are also appreciated. The platform's intuitive dashboard and the ease of creating products and subscriptions are frequently mentioned as positive aspects of the user experience.

Based on these reviews

Rated 5 out of 5 stars

I can’t say enough good things about Dodo Payments. From day one, everything just worked. The setup was clear, the system is stable, and the overall experience has been smooth from start to fin... See more

Company replied

Rated 5 out of 5 stars

Being a fast growing startup in India we receive lakhs of payment through dodo payments monthly. The service is reliable and trustworthy. Best part is the transparency, no tax compliance nonsense to h... See more

Company replied

Rated 5 out of 5 stars

Moved my setup from Paddle to Dodo Payments and honestly, didn't expected this to be so easy. The migration tools handled products, webhooks, and customer data without much hassle. Check out flow and... See more

Company replied

Rated 5 out of 5 stars

I’m an indie builder from India, and finding a payment gateway that actually works here is a nightmare. Stripe isn’t available, and almost every other option either needs a registered company or... See more

Company replied

Rated 5 out of 5 stars

Easily the best MoR in the market. The team is a beast pushing updates regularly and the best thing is that they listen to their customers. I highly recommend to anyone thinking of accepting paymen... See more

Company replied

Rated 5 out of 5 stars

Dodo payments has help me to sell digital goods without any problem, as easy as generate the product and get a link to buy. Also, integrations are easy, options and dashboard are great and support, br... See more

Company replied

Rated 5 out of 5 stars

I am using Dodo for usage based billing and man the experience has been super smooth. The setup was simple, just set the meters, send usage events, and everything is billed automatically.

Company replied

Rated 5 out of 5 stars

Tried the multi-brand setup on Dodo Payments to handle a few product lines under one account. Setup was quick and smooth, just add your brand, upload a logo, verify it, and you are fine. Great for run... See more

Company replied

Rated 5 out of 5 stars

I run Uhtend, a subscription for events. Previously I faced issues with Stripe an Razorpay for integrating subscriptions: the former did not allow account creation and the latter... See more

Company replied

Rated 5 out of 5 stars

I used a promo code for my SaaS launch and it worked like a charm. Setting it up took just a few minutes, and I could limit usage, add expiry, and link it to specific products. Everything applied perf... See more

Company replied

Rated 5 out of 5 stars

Great product and amazing support. Dodo Payments is a product that is the need of the hour for businesses. The team is great at adding new features and making life easier for the developers and builde... See more

Company replied

Rated 5 out of 5 stars

Its hard to find a company like Dodo these days, customer support is fast and helpful, everything just works as it should. I found them a year ago and i cannot recommend them enough.

Company replied

Rated 1 out of 5 stars

DodoPayments suddenly closed our account without any valid reason and kept the remaining balance inside. They told us the payment would be released after 120 days — but months have passed and we s... See more

Company replied

Rated 1 out of 5 stars

Big time scammers. They will steal your money, never do the payouts. Also, they verified my business with extra verification after all verification done with an additional form sent to my email to v... See more

Company replied

Rated 1 out of 5 stars

This is a nightmare company. They blocked my account exactly at payout time, right after I had accumulated $1,000. Even worse! they disabled the refund option, making it impossible to refund my c... See more

Company replied

Rated 5 out of 5 stars

Tbh the experience has been top notch. I signed up on the platform and within 72 hours I was able to accept payments for my SaaS vertical. Highly recommended

Company replied

Rated 5 out of 5 stars

The dodo experience was really good.. got onboarded very quickly... integration was super smooth and as a developer that's what I liked the most.. it helped me ship my saas in just one week..

Company replied

Rated 1 out of 5 stars

Their customer support asks dumb questions even after everything mentioned in website, they hold payments for no reason their customer service is totally clueless what they are doing , they are just a... See more

Company replied

Rated 1 out of 5 stars

Horrible experience! The guy Rishabh was behaving so sweet in beginning to get customers and later totally stopped replying when i took payments of over $3200. The payout scheme of twice a month is s... See more

Company replied

Rated 5 out of 5 stars

Delighted by the experience, it was a straight forward - clear cut process, support from the team is great. Brilliant, much appreciated.

Company replied

Rated 1 out of 5 stars

Extremely high and unreasonable withdrawal fees! Out of the original $118, you'll receive $99 only, and $19 is all fees under the heading of Payout Fees -$5.00 Tax Deducted -$6.12 Payment Fees -... See more

Company replied

Rated 3 out of 5 stars

I don't see any reason why it manages/files taxes for me even when i am clearly not that big of a business. Unnecessary GST is being charged when there is clear limit of 20 Lakh for GST. And there is... See more

Company replied

Rated 2 out of 5 stars

Very, very high charges. You have to pay charges everywhere. There is a 5% Payment Transaction Fee, a 20% tax, and a $5 Payout Fee. The profit I generated from the service was taken by DoDo Payment.... See more

Company replied

Rated 3 out of 5 stars

Gaming referee uses dodo payment. I subscribed and am now unable to get it cancelled. I have tried numerous times by email and chat with no resolution. Update 1/20/26. I finally received communicat... See more

Rated 3 out of 5 stars

Very good service for me as I live in Uzbekistan and Stripe is not supported. But when I submitted my app to review it is taking too long for them to approve.

Company replied

Rated 1 out of 5 stars

I’m really frustrated with the high fees they charge, both for customers and sellers. The worst part is when they deduct these excessive fees from customers, it creates the impression that they’re bei... See more

Company replied

Rated 1 out of 5 stars

Scam company, they claimed money will clear in 2 weeks gone shifted to. 120 . After the last mail informing me of closure. The resets my account. And cleared off all transaction record. I will advice... See more

Rated 1 out of 5 stars

Run to hills from these people, they allow 2 payouts a month and they will wait for some money to be added in your account and at the day of payout they will block your account. They blocked my accoun... See more

Company replied

Rated 1 out of 5 stars

We have processed over $700k in revenue on dodo payments. From one day to another they closed our payment processing capacity without notice AND are holding $150,000 of payouts. 3 weeks later... See more

Rated 1 out of 5 stars

I’m a new user and they wasted no time scamming me. They promised to send my first payout, and when I noticed the delay, they lied and said it was on the way. Till now, nothing. No payment has been in... See more

Company replied

Rated 5 out of 5 stars

What else would you need when there's a platform you can plug and sell things! It's simple, easy. Specially, in terms of India, getting access to stripe is a distant future thing, Dodo is here to give... See more

Company replied

Rated 5 out of 5 stars

I used Sentra to integrate Dodo payments into my platform, and honestly, it took only a few seconds. Very smooth experience. Highly recommended for developers.

Company replied

Rated 5 out of 5 stars

We have been working with dodopayments for nearly three months, and they meet all our needs. There are some shortcomings, but I am still satisfied.

Company replied

Rated 5 out of 5 stars

Being an EU-based solo entrepreneur, using a MoR like Dodo makes life easier. Easy integration, a great dashboard, and an awesome Discord community.

Company replied

Rated 5 out of 5 stars

I discover the Billing SDK on Product Hunt and decided to give it a try. The setup was quick and it handled pricing and usage logic cleanly, which saved me a lot of time.

Company replied

Rated 1 out of 5 stars

Our merchant account has been closed directly. Even though we sell legal products. Why did you give API permission if you did not examine the site? Then examine the products and give it that way... See more

Company replied

Rated 1 out of 5 stars

I use DodoPayment for my service, but they have not sent my payout. Despite multiple attempts to contact them, I receive no proper response or resolution. This is unacceptable for a payment provider.

Company replied

Rated 1 out of 5 stars

If you dont want to loose their money dont deal with this company, They are fraudsters and liars all the good reports seen here on trustpilot are written by their staffs to push the previous Bad rep... See more

Company replied

Rated 1 out of 5 stars

We worked with dodopayments for 3 months, but they closed all my stores and are not helping in any way for a ridiculous reason, and I cannot refund my customers.

Company replied

Rated 5 out of 5 stars

Added my other brand and everything stayed separate but easy to control. One login, two brands, zero chaos. Loved it.

Company replied

Rated 5 out of 5 stars

Developer experience, end customer experience and the entire payment processing has been a charm to work with. Helped me monetise my product from month 1!

Company replied

Rated 4 out of 5 stars

i have used a lot of payment processors but truthfully the ui and ux of dodo has my heart, kudos to the team.

Company replied

Rated 5 out of 5 stars

The integartion has been butter like smooth with the help of sentra, as I am not a dev. Thank you team for saving the time

Company replied

Rated 1 out of 5 stars

After trust pilot removed my reviews for nonsense like always I wrote a new one company is not answering to emails at all, they accepted 1 website if me and another one that was identical not, whe... See more

Company replied

Rated 5 out of 5 stars

Amazing product, just love it how easy it is to integrate, amazing docs and support. Overall great product.

Company replied

Rated 4 out of 5 stars

i was super skeptical about migrating my existing subscriptions but dodo helped without breaking user access which resulted in no angry users and billing kept running without issues

Company replied


Company details

  1. Software Company
  2. Payment Service
  3. Tax Consultant

Written by the company

Monetisation Engine for AI-native and SaaS businesses, launch and scale globally with payments, billing, and compliance built in. With Dodo Payments, you can: - Go global instantly: Accept payments in 220+ countries with 30+ local and global methods. - Bill however you want: Subscriptions, usage-based, and one-time payments out of the box. - Stay compliant automatically: VAT, GST, and Sales - Tax handled across 220+ countries. - Ship faster: Deliver digital products and services instantly with built-in fulfilment. - Grow with clarity: Real-time analytics on MRR, ARR, churn, and retention.


Contact info

3.9

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Working well so far

Working well so far. I’m able to add subscription products and receive payouts without issues. The support was great initially. However, the fees are quite high—transaction fees, payout fees, and taxes add up. Not sure how this compares to other platforms.

10 February 2026
Rated 5 out of 5 stars

The product experience has been top notch but the documentation could definitely be clearer and more beginner friendly

I come from a non technical background and had always been curious about how ai products and saas businesses are built last summer i finally decided to take the chance and start working on my own ai project

i first tried stripe but the support experience was not great i also explored a few other payment providers and mor but nothing really clicked as someone without a strong development background integrating payments felt difficult

my friend who is a software engineer recommended dodo and that is when things started falling into place

i could not complete the integration fully on my own but their support team was incredibly helpful and guided me step by step they also have sentra which made things much easier with just a few prompts

my only feedback would be to simplify the docs as it can feel confusing for noobs like me

overall highly recommended for anyone who wants to monetise their product and start making money online

12 February 2026
Unprompted review
Rated 5 out of 5 stars

For whom dodo is for

Being a fast growing startup in India we receive lakhs of payment through dodo payments monthly. The service is reliable and trustworthy. Best part is the transparency, no tax compliance nonsense to handle and speed of integration into our website.

2 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear Dodo Payments has been reliable and transparent for your growing startup and that the tax handling and integration speed have made things easier for you. If you ever need any help as you continue scaling, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Virtual Delivery

After payment files are delivered automatically customers get their downloads instantly which feels very hassle free

4 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

Glad to hear the virtual delivery worked smoothly and that customers were able to access their downloads instantly. If you ever need any help, we’re here.

Team Dodo Payments

Rated 4 out of 5 stars

Super Easy

My storefront was setup in minutes and I started selling and making money right away

4 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the feedback.

Glad to hear your storefront was set up in minutes and that you were able to start selling right away. If you ever need any help, we’re here.

Team Dodo Payments

Rated 3 out of 5 stars

Ah its doesn't support react native

Ah its doesn't support react native

3 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

To clarify, we do support React Native in two ways. You can use our hosted checkout flow, which works seamlessly with React Native apps and helps avoid platform-specific billing complexity, or opt for our React Native SDK if you prefer a deeper in-app integration.

You can choose the approach that best fits the level of control and customization you’re looking for.

If anything felt unclear or didn’t work as expected, please reach out to us at [email protected] with your registered email and business details, and we’ll be happy to help.

Team Dodo Payments

Rated 3 out of 5 stars

Very good service for me as I live in…

Very good service for me as I live in Uzbekistan and Stripe is not supported. But when I submitted my app to review it is taking too long for them to approve.

3 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear Dodo Payments has been useful for you, especially given that Stripe isn’t supported in your region. We understand that waiting for app approval can be frustrating.

Reviews can sometimes take longer due to compliance and verification checks, but our team works to complete them as quickly as possible.

If you’d like us to check the status or need any clarification, please reach out to us at [email protected] with your registered email and business details, and we’ll be happy to help.

Team Dodo Payments

Rated 5 out of 5 stars

Helpful support

Helpful support
Great and smooth functioning and integration

3 November 2025
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the feedback.

Glad to hear the support has been helpful and that the integration and overall experience have been smooth. If you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

I love using dodopayment

I love using dodopayment
Simple fast and reliable transactions

3 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the feedback.

Glad to hear you’re enjoying using Dodo Payments and that transactions have been simple, fast, and reliable for you. If you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Easily the best MoR in the market

Easily the best MoR in the market. The team is a beast pushing updates regularly and the best thing is that they listen to their customers.
I highly recommend to anyone thinking of accepting payments with ease.

Shout out to the team from here !

1 January 2026
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the kind words.

We’re really glad to hear you’ve had a great experience and that the regular updates and customer-driven approach stood out for you. Appreciate the shoutout and the recommendation. If you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Purethemes

Being an EU-based solo entrepreneur, using a MoR like Dodo makes life easier. Easy integration, a great dashboard, and an awesome Discord community.

2 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear Dodo Payments has made things easier for you as an EU-based solo entrepreneur and that the integration, dashboard, and community have been helpful. If you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Delighted by the experience

Delighted by the experience, it was a straight forward - clear cut process, support from the team is great. Brilliant, much appreciated.

5 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear the process was straightforward and clear and that the team support met your expectations. Really appreciate the kind words, and if you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Great product and amazing support

Great product and amazing support. Dodo Payments is a product that is the need of the hour for businesses. The team is great at adding new features and making life easier for the developers and builders.

2 February 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the kind words.

We’re glad to hear the product and support have been helpful and that the new features are making things easier for developers and builders. Appreciate the feedback, and if you ever need any help, we’re here.

Team Dodo Payments

Rated 4 out of 5 stars

Fast mobile start

The expo boilerplate saved me a lot of setup work as payments and subscriptions were already wired so I could focus on building my app instead of billing logic.

25 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the kind words.

We’re glad to hear you’re enjoying the UI and UX and that it stood out compared to other payment processors. Kudos like this mean a lot to the team. If you ever need any help, we’re here.

Team Dodo Payments

Rated 4 out of 5 stars

the ui and ux are just so beautyful

i have used a lot of payment processors but truthfully the ui and ux of dodo has my heart, kudos to the team.

31 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the kind words.

We’re glad to hear you’re enjoying the UI and UX and that it stood out compared to other payment processors. Kudos like this mean a lot to the team. If you ever need any help, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Customer First - Excellent platform functionality

I have completed a review of several payment providers and have decided to proceed with Dodo Payments.

Their personalized approach and dedicated support for startups distinguished them from other providers during the evaluation process. A significant advantage of their service is the Sentra feature, which automates product deployment and removes the need for manual setup for existing listings.

Given their various integration options and commitment to customer service, I highly recommend their platform.

30 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear Dodo Payments stood out during your evaluation and that the personalised approach and startup-focused support made a difference. Great to know Sentra helped simplify product deployment and reduce manual setup.

We appreciate the recommendation, and if you ever need any help as you move forward, we’re here.

Team Dodo Payments

Rated 5 out of 5 stars

Easy to setup unlike other paywalls

Easy to setup unlike other paywalls. Also, cost per transaction is very competitive.

1 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for the feedback.

Glad to hear the setup felt easy and that the transaction costs worked well for you. If you ever need any help, we’re here.

Team Dodo Payments

Rated 1 out of 5 stars

Big time scammers

Big time scammers. They will steal your money, never do the payouts. Also, they verified my business with extra verification after all verification done with an additional form sent to my email to verify my business and products again, I still cooperated. After that, they replied back with we're happy to support your business. Later, when I integrated them to my site, they just sent another payout form, when I filled that, they took all my money away, blocked me, support who was responsive became dead. All the reviews they have on trust pilot are their own staff members, while rest are fake. What else would you expect from this Indian scam group? I'm in deep loss, and on top of that regret trusting them.

I will take legal action against DodPayments.

29 January 2026
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi Abdul,

We understand this experience was frustrating, but several statements in this review are factually incorrect. We want to clarify the several inaccuracies in this review.

1. Firstly, no transactions were processed on this account. As a result, no customer funds were collected, held, or “taken,” and no payouts were ever generated or withheld. Claims suggesting otherwise are inaccurate.

2. Initial communication during onboarding is not confirmation of approval. All accounts remain subject to final review once full business details, website content, and payout information are assessed. In this case, the information initially provided during onboarding did not match what was later identified on the website and in the business model, which triggered further review in line with our Merchant Acceptance Policy.

3. During that later review, the business was identified as a marketplace-style model. This identification was due to your explicit advertisement as a marketplace on your website, which is not supported under Dodo Payments’ Merchant of Record framework.

4. Finally, as explained to you in our previous communications, Dodo Payments does not support merchants operating from or requiring payouts to Pakistan, which is a restricted jurisdiction under our compliance obligations.

When a product verification fails, account access is restricted while the appeal or review is assessed. This is standard procedure and not punitive. We appreciate merchants being transparent during onboarding, as misalignment between stated information and actual business activity inevitably leads to outcomes like this.

Dodo Payments supports legitimate digital businesses that align with our policies and jurisdictional requirements. When a business does not meet those requirements, we are legally unable to proceed, regardless of earlier exploratory discussions.

Regards,
Team Dodo Payments.

Rated 5 out of 5 stars

Launched a store in mins

Launched a store in mins

So I just aligned my products and got a clean storefront without coding much at all quite easy and chill

26 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

Glad to hear you were able to launch a store in minutes and that setting up products and the storefront felt easy and straightforward without much coding. If you ever need any help, we’re here.

Team Dodo Payments

Rated 4 out of 5 stars

thinking to reality

i was super skeptical about migrating my existing subscriptions but dodo helped without breaking user access which resulted in no angry users and billing kept running without issues

22 January 2026
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you for sharing your experience.

We’re glad to hear the migration went smoothly and that your subscriptions continued without disrupting user access or billing. It’s great to know the process worked without causing any issues for your customers.

If you ever need any help going forward, we’re here.

Team Dodo Payments

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look