FlixBus Reviews 1,690

Almost 30°C on the bus. Airconditioning not working. Wifi not working. Charging is possible but only via USB and very slow. If i had another choice, i wouldn't be on this bus. In the end, we also arri... See more

Rude, grump driver . Not allowed to sit together....despite pre booking seat numbers days earlier, it was a free for all. Terribly cramped and uncomfortable seating, drop tray didn't work..felt like... See more

Horrible customer service! The first bus arrived in Brussel (from Paris) 1 hour late which led me to miss the connection to reach Maastricht, my final destination. It was almost 10pm and I checked t... See more

I would give no starts if possible. We are now in the bus from Antwerpen to Amsterdam which was supposed to be at 7 pm on 29 December but only came at 8:04 . I can understand the traffic but the bus d... See more

Okay, here is THE guideline that will help you survive a flixbus trip. 1. Buy your tickets AT LEAST a month early, it's way cheaper than last minute (and cheaper outside holiday periods) bec... See more

They cancelled my trip last ( less than 24 hours before) minute giving me alternatives that totally did not suit me and they did not compensate me the car that I rent in order to catch my scheduled a... See more

Horrific experience with FlixBus. We were left stranded at a gas station in a foreign country by the drivers, who didn’t check if everyone was back on the bus. All our belongings – clothes, foo... See more

We bought a ticket from Amsterdam to Paris, but unfortunately there were no signs at the Amsterdam sloterdijk station indicating where the buses depart from. On top of that, they sent me an email only... See more

On August 17, 2025, at 12:15 PM (Flixbus bus Eindhoven-Antwerp) A Flixbus bus damaged the front of my parked car while reversing and then just drove away without paying any attention After the... See more

On a bus trip from Frankfurt to Amsterdam on July 2nd 2025 I was abandoned by FlixBus on a toilet break in Cologne,Germany. The bus drive away with 4 bags of mine with items containing more than €... See more

Never book a trip where you need multiple flixbuses to connect. Odds are large that if you have connections of less than 4 hours you will be left somewhere halfway. I experienced a total 43 hour delay... See more

The driving was alright but the service very poor and the staff very rude. They barely answer a question as a tourist and they even threw our backpacks carelessly on the ground while they had fragile... See more

My bus at 1:30am got cancelled and the only other option offered was to take the next one at 4:30am (no possibility of alternative route) or ask for a refund. The refund of course did not cover the co... See more

I have travelled several times with Flixbus, there was always a little bit of delay but it didn't matter since we were just travelling to a different country. This time I decided to book the Flixbus t... See more

Booked a return ride with Flixbus. Flixbus just before departure cancelled the go ticket, but not the return ticket and said it's not their problem. They refused to provide any solution except for reb... See more

FlixBus m'a abandonnée en pleine nuit sur le trajet Liège-Paris, une honte Le chauffeur a quitté une aire de repos avant les 10 minutes annoncées, sans vérifier ma présence. Je me suis retrouvée s... See more

This year I've taken a flixbus twice. Both times the same thing happened where the bus stops in some random parking lot to kick everyone out and tells them to wait for another bus. This process takes... See more

We booked economic tickets Lisbon to Porto, reach on time, just to find the bus not on given platform and misguided by an angry driver to miss our bus..then we had no option but to buy expensive ticke... See more

Using it for the first time from The Hague to Antwerp. I truly wished it was not the last time … 1) ventilation is far suboptimal!! 2) the drivers made a stop 1h before arrival. They announced i... See more

Bought ticket in Nederland for a stop. Turn out that day that stop was not in the route and I could get off in Amsterdam. Took me hours to get where my stop was after bus. As their driver confirmed th... See more

That was my fast travel with flixbus but unfortunately it didn’t go really well. I had to go to France for family emergency and needed to be there next day so I thought flixbus will be better... See more

Never, i say never use this company. Due to the strikes in NL there were no trains and i had to book the only available option to get back home to my kids - the stupid flixbus. I waited entire day... See more

They seem cheap buy they carge extra for everything like changing times better to pay double somewhere else. No empathy or help from helpdesk Esau didn't help and was nasty about it

The bus was an hour late with no notice. The app said the bus was on time even at the hour late mark. No one at the bus station had any information. When I called FlixBus the agent just said the bus w... See more

Morning bus to Amsterdam cancelled two days in a row without any warning and only an hour before planned departure. Very unreliable service, avoid if you have any plans are require to arrive on time.

I had a disappointing experience with the Flixbus service. During my trip from Amsterdam to Germany, the bus left me at a station with all my belongings on board, forcing me to travel alone. On the r... See more

I’ve taken Flixbus many times, and the toilets are almost always locked. Drivers are often unfriendly and refuse short stops for really long stretches. This keeps happening, and the company simply doe... See more

I had one of the worst travel experiences of my life with FlixBus. During my trip, the bus driver was smoking inside the bus while driving. The smell of cigarette smoke filled the air, and there w... See more

Wrong name on ticket - their mistake but they ask me to pay! I booked retour tickets in my own Name for me to travel on, I double checked all the info before I continued and paid. Suddenly on the tick... See more

The bus was delayed and they informed after 10min of departure time when we already at bus station and also very no professional attitude of the guy who was standing at antwerpen station and last bus... See more

Worst company ever in Belgium. I was at the busstop at least 20 min before departure. Waited more than 1.5 hours in total, in the rain and cold, mid winter for a bus that never showed up. They lie... See more

I arrived at Conradstraat Rdam way before the 1:35pm bus time. The bus kept being delayed. When I saw one to Sloterdijk arrive around 2:25pm I went to the driver to confirm that he was going to Sc... See more

Lack of information, no bay/gate displayed for transfers, no heating in minus degrees, no stops, the drivers smoking while the passengers can't breathe.

Don't book the tickets with Flixbus they will allow you to book and let you know the terms after the booking. I book the bus with kids and they haven't mentioned anything at the time of booking. After... See more

The bus driver was smoking inside the bus, contacted the support and they sorry its not what we usally do, but you stepped on the bus so we cant refund anything???

The bus was broken , drivers didn’t have any tools to fix it and we waited for more than an hour until they found tools … Also, the bus was late and arrived more than 5 hours later than it is stated... See more

Never ever travel with the company. They cancel the bus with no update and refused to refund me. They state that they will refund if the bus departed more than 2 hours. Byt if the bus was cancelled, a... See more

The bus was so dirty! Clean your buses more often no hygene broken AC The driver didn't know language had to talk like a gorrila! No chargers in a 9 hour ride!

We booked a ticket from Brussels to Maastricht and our bus was delayed for 3 hours in total. It was supposed to leave at 9.30am, then got delayed to 11.40 am. In the end we waited for an additional ho... See more

WORST COMPANY EVER! 2 times in one trip! From Netherlands to Brussels and back! I arrived on time, the bus driver told me “this is not the bus, take the one after” After he left I waited... See more

If I could give zero, I would give zero.. Rude drivers and people who control tickets in bus, ofcourse they are Polish.. Somebody should teach them some manners..

Delay 1,5 hours! No update, no customer service! Wow, I guess customers are of no importance to Flixbus!