Don’t think they’re worthy of a star. Driver made no effort to find my address. After attempting at wrong address, notified gofo central that recipient denied delivery. Wrong. And customer service nee... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
If I can I would've gave this company 1 star my package been here for 3 days im next town over my tracking says it will be delivered today I calls to speak with custo.er service she tells me what ever... See more
This is the worst delivery service company ever! They dont follow maps so your package doesn't get delivered to the correct address then when you call customer service you get NO help or anything solv... See more
The worst courier company! My package has been “lost” TWICE! Original package made it to delivery station then tracking never updated for 7 days! The seller sent another package and AGAIN, made it all... See more
They leave the package anywhere they like. If they just took a few more steps to put it at the front door no one would see it but apparently they don't care if the package is stolen which is not their... See more
Extremely unprofessional!! Delivery drivers arrived after 11:00 PM for my neighbor and spent almost 20 minutes yelling outside the building trying to find the unit. They woke me up out of a dead sleep... See more
Another subpar delivery service run by people who have no clue what they are doing. Packages never arrive when they are supposed to. Always wayyyy late! Can we get rid of these "want a be" delivery... See more
I placed an order with Shein and my package has been on hold in Chino, CA since Jan 7, 2026. It claims it is waiting for instructions for an accurate address but Shein delivered my full correct addres... See more
I never received my package. Online shoppers should be aware of their poor rating. It's unfortunate that it can be a mystery when shopping online as to who will be delivering their purchase. Online me... See more
NEVER EVER use Go Fo Delivery Service… God Bless the driver that scaled our front embankment w/ 6” of snow and left our package on a pile of wood… we thought it was a rouge garbage bag that got snagg... See more
This company is a joke! I ordered a $100 item & it was delivered to "yard/porch" w/no picture of where! I never received it! Will definitely make sure of the carrier used before I ever order online... See more
I have had 3 of my packages stolen from the drivers that brings the package they mark my package as delivered and time I go to the door my package gone and I know my 2 neighbor didn't get them cause t... See more
The driver literally THREW one of my packages onto the hood of my truck leaving scratches. I've got another package that sat in Lewisville, TX for a week and has now has been out for delivery for 2 st... See more
ABSOLUTELY TERRIBLE COMPAY DOES NOT UNDERSTAND HOW TO DELIVER PACKAGES! LOST MINE AND SENT THE OTHERS BACK EVEN THOUGH THE ADDRESS WAS CORRECT.ITS BEEN THREE MONTHS AND MY PACKAGES ARE GETTING SENT BA... See more
Wouldn’t go near them (not that you get much choice). A courier marked my parcel as delivered, took the “proof” photo while still holding it, and never actually left anything at my door. My video... See more
I read many reviews on here, because I never heard of GOFO before. Needless to say, I was terrified! Terrified if my package will even arrived, and if, how the condition will be. But to my surprise,... See more
If I could leave less than 1 star, I absolutely would. They've repeatedly delivered our packages to the wrong house, in the wrong town, even though the delivery address shows the proper zip code with... See more
If minus five stars was possible i would give them minus ten. Worst delivery service ever. Status deliverd= nothing received Pictures as proof of delivery= either fake or some random l... See more
WORTHLESS CARRIER! This s company is the worst to deliver your packages. They will leave your package outside the door, irresponsible and without a care, leaving it subject to theft! And then they... See more
GOFO delivery service carelessly threw two packages in front of my driveway, within 5 ft of my mailbox and totally ignoring a covered atrium at the front door. They left them fully vulnerable to walk... See more
I’ve ordered online for years and never dealt with a courier this dishonest. GOFO’s website shows a full delivery update with exact date and time, claiming my package was delivered. Complete lie. No... See more
delivery driver took 3 pictures (1 of my driveway, 1 of my mailbox, 1 of package in his hand) and NEVER put package in mailbox. WTF is wrong with people!!! cannot find package. contacted this company... See more
Truly the worst of the worst. Their offshore customer service is unable to provide any kind of help beyond reading off their scripts; there's no way to contact their local facilities; their tracking s... See more
The worst carrier ever! We have a deck box to put packages in, which is clearly marked to "Put all deliveries here". Unfortunately, the stupid GOFO delivery person put 2 of my packages in our mailbox... See more
I work at an RV resort and they just deliver packages wherever. We are at 4419 Hwy 146. For some reason MOST of the time they come here and drop packages off at lot 146. It’s a joke by now if a resid... See more
This is the most worthless company ever. They have never followed our buildings protocol and will straight up not deliver to residents. Too lazy to take the packages to the door of the resident as the... See more
Four different people (including myself) posted in a local Facebook group that they were missing a package supposedly delivered. All four showed the same proof of delivery photo of a red door - only t... See more
Gofo express is the worst courier company I have ever had to dealt with. I have had several packages stolen because of the lazy, incompetent and irresponsible delivery drivers that they hire. I live i... See more
Waited *months* and made so many calls to them I lost track, gave them a different address to deliver to, got the run around repeatedly, never got a call back, and in the end they sent my package bac... See more
This company is run by idiots. 1st delivery attempt notice said address is incorrect. Address was correct. 2nd delivery attempt notice said they couldn't find address on Google Maps. I sent sent them... See more
If I can give zero stars to this service I would do it. Failed to deliver my package twice. The customer service number says it will be connected to an associate yet it doesn’t work. The line goes dea... See more
Package delivered completely at wrong address. Live in a house that was built in 1978. All navigation systems point directly at my front door. "Investigation" took over two weeks and then I get... See more
Horrible delivery service. Courier threw package at screen door so hard, I thought someone was breaking in. Package damaged. Filed a complaint with GoFo directly. After reading reviews, I am not expec... See more
Horrible is being nice. I had a shien package from November 2025 that still has not been delivered. Worst delivery company out there. I wish everyone would stop using them
Person took pictures of my package at some unknown location saying delivered , looks nothing like my apartment building. Called, complained, told me to wait 5 days for an email if they located package... See more
Worst service ever. They don't call, they make the excuse that the address is wrong just so they don't have to work. I called many times, they promised me that they would call me and deliver it at a c... See more
Every time an order is supposed to arrive using GoFo, it always says attempt to deliver failed, verify address, , check phone, check around, check with neighbors, etc. Address & phone are always... See more
If I could give them no stars I would they dont even deserve one star. They marked my package undeliverable citing that no one answered. I have a ring camera and I told them for someone to answer they... See more
0 stars, it's the worst delivery company ever! 2 times, different shipments, always delivered to the wrong address, one time the wrong street and the other time a different city!!! they don't... See more
1.4
Bad
4K reviews
Hasn’t replied to negative reviews
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Terrible response period. Difficult to reach an actual live customer representative. The AI feature is worthless.
I was told that my package would be delivered on a certain day nothing happened. I did not get the package they they sent a message that it was being held up, but did not really explain why I called the number for customer service. I got an AI voice. I said I wanted to talk to an actual representative person. They said they are often not available finally after staying on the phone for 10 minutes I got a representative who was very pleasant and hopefully helpful. I told her that the whole process took too much time and that their customer service was not good and that they should connect people who have issues with a real person if if the person asked for that find another service. This one is not good.
12 February 2026
Unprompted review
There is always an issue with any…
There is always an issue with any packages I have being delivered by them. And customer service never can help. I wish that I could request they never deliver my packages.
12 February 2026
Unprompted review
He threw my package 6-8 foot away from…
He threw my package 6-8 foot away from my door I’m glad it wasn’t damaged I do have video it could of fell to the next level of my apt complex
11 February 2026
Unprompted review
Delivered my package in the dirt behind…
Delivered my package in the dirt behind the front gate to my neighborhood. I don’t understand why anyone would find this acceptable. I was about to report package as lost when my neighbor found it ten days later when on a walk.
12 February 2026
Unprompted review
Liars - they do not deliver!
DO NOT USE THIS COMPANY............every time a company uses this delivery company I never get the item and I repeatedly have to stop payment of the items. This time they said the package was delivered, I was home all day, I have 2 very alert dogs and they never made a sound all day......the only door shoveled out had no package. They lie!! My home town I heard will be banning them from working there.
10 February 2026
Unprompted review
Happy to report that 1 of my parcels…
Happy to report that 1 of my parcels arrived, now to see if they deliver the others 🤞
11 February 2026
Unprompted review
I thought I was doing a noble thing by…
I thought I was doing a noble thing by a fellow small business and ordering the product from their website vs Amazon. Man, was I wrong. 1st problem was that they "attempted to deliver" to my obvious business address on a Sunday. That put it back on the truck and when I called CS on Monday, and repeated and confirmed my address 3x, I was informed it would be redelivered sometime within 3 days??!!!?
Well today I get a message they its out for delivery, cancel my appointments to make sure I am here, check the tracking page every hour or so, and at 5pm find out that they "Attempted" to deliver at 10am this morning but the problem was "Incorrect/Insufficient Address"!!!!
I work in a major metropolitan area, in an office park with many other businesses. UPS, USPS and FedEx never have an issue.
And good luck trying their customer service who was tyrying to make excuses for the driver and make it sound that the mistake was mine while I'm actually sitting in the delivery location and they are obviously somewhere on the other side of the world where its always hot, and lot of sand all around.
Now I have to wait 3 or more days to try a 3rd time. I am close to calling my CC Company and putting a reverse charge in for the 1st time in my life.
10 February 2026
Unprompted review
I call directly to the customer service…
I call directly to the customer service to request than my package must be delivered at my apartment door because the last one was delivered at room mailbox it was stolen they again delivered the package where I told them Not
11 February 2026
Unprompted review
Terrible shipping service
Terrible shipping service, and there is no way to reach them, the packages just simply gone !!!
11 February 2026
Unprompted review
Not a Reputable Company. Would Not Use.
A seller on Ebay that I purchased an item from used GoFo Express to deliver my item. GoFo Express first of all hires delivery drivers that don't speak or understand English. The delivery driver delivered my item but drove on my lawn and my neighbor's lawn instead of driving on the paved driveway. Apparently no respect for people and their property. She then returned 5 minutes later to my home after delivering my package and parked behind my vehicle and just sat there. I thought that was strange, so I went out to speak to her to find out if she was lost or something. She started speaking to me in Spanish then pointed to my doorstep where she originally left my package. I told her I don't speak or understand Spanish, but told her I received my package and when she leaves to please stay on the driveway and do not drive on my lawn or my neighbor's lawn. Not sure if she understood what I was saying, but she eventually left. I emailed GoFo Express about this driver and my experience, but never got a reply back. I also emailed the seller at Ebay to let him know that if the delivery company he uses has no regard for people's property that could hurt future sales regarding getting repeat customers. Would not use GoFo Express. Never heard of them before until now. Doesn't seem like a reputable company based off of the drivers they use and the lack of response regarding communication. Would not recommend or use.
4 February 2026
Unprompted review
Every time I see i have a package being…
Every time I see i have a package being delivered from gofo, I dread it. 3/3 times my packages disappeared as soon as they arrive at the Aurora, Colorado hub. This time it was a purse from Paris that I've been so excited to get
10 February 2026
Unprompted review
Careless delivery
They delivered my package to the right house number, but the wrong street. When I called for support, I talked to an AI that said I’d be emailed in 5-10 business days. I’m thankful there was a location pin, so I could figure out which house it was delivered to.
11 February 2026
Unprompted review
Don’t think they’re worthy of a star
Don’t think they’re worthy of a star. Driver made no effort to find my address. After attempting at wrong address, notified gofo central that recipient denied delivery. Wrong. And customer service needs at least three days to resolve. This company is in the weeds from my perspective. Unable to deliver. …literally.
9 February 2026
Unprompted review
My package was never received
My package was never received. Contacted Hike Shoes and they claim the package was delivered. Instead of using intercom for the condo unit they left the package out in the open. I work from home and would gladly let them in...
10 February 2026
Unprompted review
wrong address 2 times now
10 February 2026
Unprompted review
GFUS01033034846592 tracking number
GFUS01033034846592 tracking number. My 2 items were thrown in the walkway where there was an opening in my gate to place them. Anyone could have walked up and stolen them. It seems like this happens a lot with your GOFO express company. I was not pleased as if it was glass it would have been broken. Please tell you delivery drivers to care about their job and what they are delivering, Not happy with your service.
9 February 2026
Unprompted review
ABSOLUTELY TERRIBLE COMPAY DOES NOT…
ABSOLUTELY TERRIBLE COMPAY DOES NOT UNDERSTAND HOW TO DELIVER PACKAGES! LOST MINE AND SENT THE OTHERS BACK EVEN THOUGH THE ADDRESS WAS CORRECT.ITS BEEN THREE MONTHS AND MY PACKAGES ARE GETTING SENT BACK !
8 February 2026
Unprompted review
This is the worst delivery service…
This is the worst delivery service company ever! They dont follow maps so your package doesn't get delivered to the correct address then when you call customer service you get NO help or anything solved. I cant believe this delivery company is still operating. Next review is the BBB.
9 February 2026
Unprompted review
If this happens i want to give them…
If this happens i want to give them zero star rating it is such a bed customer service and if someone orders something they delivered the wrong addressthis happens to me multiple times but now i cant order anything with them.
9 February 2026
Unprompted review
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