Hootsuite Reviews 541

Was looking to this business as a for value potential for using in my company. Then I see whom they are assisting. Any company that would aid in, or help 'spin' violence that harms others is worthy of being shut down in Canada. So long as you work with ICE in the united states, or any such organization or regime the public will know, and like me, I hope never patronize or enrich you.

Was a client with Hootsuite for 9 years, and while we were okay with tolerating some technical issues with the platform and the user experience and overpaying for it because it's a Canadian business, we decided to terminate our account with them because they decided to put profits before ethics in their collaboration with ICE in the US. When asked to clarify and explain their decision, they gave a pre-scripted PR response - not exactly what one would expect to receive after almost a decade of doing business, but definitely what one would expect from a greedy business wanting to minimize damage to their brand while still deciding to move forward with their unethical choice. Happy to take our business elsewhere.

I would like to begin by saying that the platform has so much potential and could be 'perfect' ... could be. Only if the team and founders behind this brand cared enough for what the users want.

If I could give it less than 1 star, I would. What a terrible product that fails in every respect. The world will be a better place the day this garbage company making garbage software goes bankrupt.

I was charged without being contacted. It has been difficult to resolve with only email contact. No real human has resolved this issue.

This company makes money off hate, violence, and cruelty to humans. If you support nazi views and hate, then this is your company. If you value human life and freedom of speech, find another vendor to work with.

As a Canadian I am deeply disappointed and outraged that this company is working with ICE. I will not support this company and am making sure my friends and family are aware of this as well. Do better.

How can you work for ICE? What a shame.

Awful company with not morals. They just want a paycheck. Terrible ui and ux and even worse leadership

No morals, greedy bastards, collaborating with an oppressive regime.

“Free” trial is a scam (can’t cancel), service doesn’t work half the time on the platforms you need to post on, and it’s overpriced anyway. Avoid entirely.

If i could leave a 0 I would. TERRIBLE nazi supporting company. We have no space in Canada for this.

Works with ice
We do not stand for this support
Cancel contract or we cancel you

Doesn’t deserve one star but you need to know they are working with ICE -

What a disappointment to find out this Canadian company is happily working with ICE?!? Glad to know where my business will not be going.

SHAME
and welcome to the wrong side of history.

As a Canadian, when I found out that Hootsuite is openly and “proudly” working with ICE, I immediately became incredibly angry and disappointed. For the CEO to come out and say that they will continue to work with them & that “they did nothing wrong” I HOPE she realizes that even the SS Secretaries were hammered after the Nuremberg Trials. DO BETTER HOOTSUITE!

Working with ICE. Despicable

This company is about taking your money and that is it. They charge even after you cancel your free trial. You cannot get through to customer service. Don't waste your time or money.
This company also works with ICE which are former proud boys.

Why is this company so bad?! The customer care is terrible and it feels like no one listens to the customer. Once we pay, we're just numbers to them! Never again. 0/5 stars if I could!