While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Trust Pilot has made everything so much better with my social media management. I am able to pre schedule all of my companies posts and dont have to worry about it at all come time to post each day, i... See more

Rated 1 out of 5 stars

Typical bait and switch API group for your social accounts. Not only did my spam level increase after providing my account details and running the free trial, but they enforce some small print (fe... See more

Rated 5 out of 5 stars

I rented a storage space @ Extra Storage on 4400 S. Western, OKC and worked with Laura Bench there. She was knowledgeable and professional @ all times. She is very kind and took special effort to help... See more

Rated 1 out of 5 stars

I have been a user for several years and 2024 - this web app has made work for me very difficult. They keep on updating but their basic service suffers. Video preview buffers for so long. Customer s... See more

We perform checks on reviews

Company details

  1. Internet Marketing Service
  2. Software Company

Written by the company

SocialPilot - Social media marketing tool to increase brand awareness & traffic. We have tailored social media scheduling automation for marketers.


Contact info

3.0

Average

TrustScore 3 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rented a storage space @ Extra…

I rented a storage space @ Extra Storage on 4400 S. Western, OKC and worked with Laura Bench there. She was knowledgeable and professional @ all times. She is very kind and took special effort to help me get through my first experience with storage. Extra Storage should be very grateful for having her work there.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Shady

Shady, charing for for an extra month when I try to cancel and making it difficult, tired of these compaines.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

From Good to TERRIBLE

I have been a user for several years and 2024 - this web app has made work for me very difficult. They keep on updating but their basic service suffers. Video preview buffers for so long. Customer service is also terrible

CS agents like Arnold Goodwin are of no help. No empathy for its PAYING USERS.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Software bug for 9 months and no solution

Social pilots inbox for Google My business has a serious software bug. The old reviews from months ago keep popping up as not handled.

They acknowledged, refunded 2 times and 9 months later its still there. Takes us loads of time to check every day.

Their only reply is sorry, we will check. Nothing happens. Do not recommend!

1 February 2024
Unprompted review
Rated 1 out of 5 stars

I’ve been using SocialPilot for a year…

I’ve been using SocialPilot for a year now, and honestly, it’s been a frustrating experience. Despite my repeated requests for a basic feature – the ability to comment in bulk – they’ve failed to deliver. Numerous users, including myself, have been asking for this feature, yet SocialPilot has not made any updates or improvements.

I only stuck with them for so long because I had paid for a full year in advance, and when I tried to get a refund, they flat-out refused. The lack of progress and customer service has been incredibly disappointing. Save yourself the headache and look elsewhere.

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Refuse to give a Partial Refund

I have subscribed to Social Pilot for over a year, and since I renewed my subscription, I have not had the time to use it due to illness. I canceled my subscription and requested a prorated refund, but they refused. They gave a partial refund Only after saying I would post a review.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Tool for Social Media Management

Been using SocialPiot for a while, its an easy-to-use tool with great features & prompt support and most importantly, I found the pricing to be much lower than other similar tools. Overall, I would recommend SocialPilot for social media management.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

I can't recommend Social Pilot highly enough!

I've used and recommended Social Pilot for several years with great results. It's incredible useful for analyzing interaction on social platforms and helping me and my my clients schedule for success!
We started out using it for Facebook and Instagram. As Social Pilot continued to add and improve scheduling on multiple platforms (including scheduling with a first comment on some), we've grown to using it further and wider.
I can't recommend it highly enough!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Really love it

Hi.

First, I want to say I really love your product! I use it for a ghost blog!

I have tried many other providers, but I keep coming back to you

It works perfectly for my needs.

// Thomas

5 August 2022
Unprompted review
Rated 5 out of 5 stars

SocialPilot THE BEST social media handling tool

SocialPilot Is Sooo Super! This exemplary social media marketing tool is highly recommended most especially for their superior customer service. Not only can you hit your social media goals, you can also achieve it at an affordable price!

Why is SocialPilot Special? Here are some of their pluses:

More Accounts + More Posts = Better Value for Money

Amazing Social Media Analytics & White Label PDF Reports with One Click

Easy Engagement via Social Inbox

Manage Customers & Collab with Teams

Find & Publish Popular Content via Curated Content, RSS Feeds Automation, Bulk Upload

No time to lose! Experience their higher-than-excellent service!

Optimize SocialPilot NOW!

25 October 2021
Unprompted review
Rated 5 out of 5 stars

GREAT TOOL FOR BULK SCHEDULING

To me, I think SocialPilot is a very great tool compared to it's alternatives. From my experience with them

SocialPilot’s Bulk scheduling tools allow you to schedule up to 500 posts, or tweets with images by uploading them from a single file. There are just three simple steps to this process, you just need to upload the content, preview the posts and then select the account you want to schedule it to.

You can either use a CSV file or a notepad file to do this, and you can also make changes to the files after you have uploaded them using the bulk editor tool.

11 September 2021
Unprompted review
Rated 1 out of 5 stars

Poor software with unlimited issues

Poor software with unlimited issues. Dont fall for cheap price - it is not worth it. You'll spend more time speaking to customer service and more time reconnecting your accounts rather than saving.

10 September 2021
Unprompted review
SocialPilot logo

Reply from SocialPilot

The issue with Account Disconnection was resolved and is working fine now. You should give it a try

Rated 1 out of 5 stars

Typical bait and switch API group for…

Typical bait and switch API group for your social accounts. Not only did my spam level increase after providing my account details and running the free trial, but they enforce some small print (feels bait and switch). Advertise $25 a month, but the actual cost is more unless you pay all months upfront.

Most of the social API companies do this. But this snakeoil approach is just shady. its unfortunate they already have all my social hooks and data now.

8 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look