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MilkyWalk.dk Reviews 4,379

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TrustScore 5 out of 5

4.9

Children's Clothing Store
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Rated 5 out of 5 stars

I have just received a package and all I can say is awww! Such a great and personalized touch to my order, with a hand written note and a beautiful Christmas card and a sweets for my kids! Just amaz... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, nice products, great packaging with sweet little touches, which makes receiving delivery a little joy :)

Company replied

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Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Baby Store
  4. Children's Store
  5. Clothing Store
  6. Shoe Store

Written by the company

MilkyWalk er webshoppen, hvor du finder et kæmpe udvalg af børnesko og børnetøj, der kombinerer høj kvalitet med moderne design - til altid gode priser. Hos os er sortimentet nøje udvalgt, så du kan finde alt fra komfortable sneakers, robuste støvler og lette sandaler til stilfulde og funktionelle sko, der passer til alle årstider og anledninger. VI MÅLER ALLE SKO INDVENDIGT for at sikre den perfekte pasform, og du kan nemt sortere udvalget efter smalle, medium og brede modeller, så du hurtigt finder netop de sko, der matcher dit barns behov. Sortimentet af børnetøj spænder bredt med tøj til både hverdag og fest, fra bløde trøjer og bukser til elegante kjoler og praktisk overtøj. Her er der fokus på både stil og komfort, så dit barn kan bevæge sig frit og trygt, uanset om det leger i haven eller tilbringer en dag i skolen. Vi samarbejder med en række anerkendte børnetøjs og børnesko brands, herunder Ver de Terre, Name It, Lil Atelier, Only Kids, En Fant, Mikk-Line, Joha, Wheat, Bundgaard, New Balance, Skechers, Angulus, RAP, Bisgaard, MarMar, Mini Rodini og flere andre, som alle står for kvalitet, innovation og en passion for børnemode. Dette gør det muligt for os at tilbyde produkter, der både lever op til høje standarder og følger de nyeste trends på markedet. Med EGET LAGER I DANMARK kan vi tilbyde levering fra dag til dag, hvilket sikrer en hurtig og pålidelig service - FRA KUN 19 KR. Vores mål er at gøre hele købsoplevelsen nem og bekvem for dig, fra den første søgning til modtagelsen af dine varer. Vores kundeservice står altid klar til at hjælpe med spørgsmål, vejledning og support. Hos MilkyWalk arbejder vi målrettet for at kombinere et bredt produktudvalg med en personlig og effektiv service, så du kan træffe de rigtige valg for dit barns garderobe og fødder. Vores fokus på detaljen i både sko og tøj sikrer, at du altid får produkter, der er både sikre, komfortable og stilfulde. Det er vores ambition at tilbyde en shoppingoplevelse, hvor kvalitet, service og et nøje udvalgt sortiment går hånd i hånd og gør en forskel i din hverdag.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Amazing and personalized touch to my order

I have just received a package and all I can say is awww! Such a great and personalized touch to my order, with a hand written note and a beautiful Christmas card and a sweets for my kids! Just amazing, thank you! You have made my day! 😍

In addition to that 2 days delivery in busy December month. Thanks!

15 December 2020
Unprompted review
MilkyWalk.dk logo

Reply from MilkyWalk.dk

Hi Oksana

Thanks so much for your 5 star review.
We are so happy to hear that you enjoyed our little Christmas card :-)

Happy Holidays
Best regards
Kristine
MilkyWalk

Rated 5 out of 5 stars

Highly recommended

Fast delivery, nice products, great packaging with sweet little touches, which makes receiving delivery a little joy :)

1 December 2020
MilkyWalk.dk logo

Reply from MilkyWalk.dk

Hi Olga

Many thanks for your review.
We are very happy to hear that you enjoyed receiving the package from us :-)

Happy Holidays from
Kristine
MilkyWalk

Rated 4 out of 5 stars

My parcel was lost

My parcel is lost. The items cost about 300 euros. The store doesn't respond or help me. Deceive me. I'm very upset. They don't solve my problem. No parcel, no money. I do not recommend this store!!!! Track my parcel LY051923596DK.
the store contacted me. promised to send a new package. thanks for contacting me and solving my problem

25 August 2020
Unprompted review
MilkyWalk.dk logo

Reply from MilkyWalk.dk

Hi,

I am very sad to read this review. The first time we hear from you is less than 24 hours ago.
Please note that packages can be delayed during these Corona times.
If your package is lost of course you will get a full refund- we have never said otherwise.

We are sorry that your package is delayed but we have never said we will not help you.

Best regards
Kristine
MilkyWalk

Rated 1 out of 5 stars

You don't get free exchange if you don't buy more, even you've bought for 500 kr.

We have bought a few items of 450 kr. in total from MilkyWalk. After trying them, we need to exchange one pair of shoes to a bigger size for our baby. So we sent the item back but then a few days later MilkyWalk wrote us, due to the price of the item is less than 249 kr., we cannot get a free exchange but we need to buy more in order to get the exchanged item sent to us. This sounds so 'fair'!!! If we had returned 2 of the items which in total are over 249 kr., then we could meet the condition of free of exchange.

Also, right after we placed the order, we were informed, one of the item was sold out so we could only get the rest of the order.

We no longer want anything sent to us by this money machine! Never buy from MilkyWalk!

It’s super NICE reading Milkywalk’s reply as it has perfectly approved my view over this webshop! Thank you very much!

I was first very polite calling your customer service but all I heard from you was how much it would cost you to provide a proper services to your client. This is the first time I have ever experienced such a strange rule set by a seller that you have to buy more to get your items changed for free after having already been requested to buy at least one full price item to get free shipping! I would have very much appreciated that Milkywalk set the prices of the items in your store high enough to cover for a better customer service instead of making money from all these strange rules you have set!

Beside none of the items we bought were with any more discounts than the other shops!

Thank you for such a ‘wonderful’ shopping experience!

28 February 2020
Unprompted review
MilkyWalk.dk logo

Reply from MilkyWalk.dk

Hi "Emma"?

I think you are not using your real name in this review and that you just yelled at our employee and abruptly hung op the phone because we will not give you special treatment and give you free shipping exchange on a sale item which costs 119 kr. I am sorry but that is simply not possible.

Of course you can still exchange the item without buying more. We just ask you to pay 1 x shipping fee. We even cover the return cost for you in this case. If you think that a company is a "money machine" when it sells an item on sale for 119 kr. and then asks the customer to cover 1 x shipping fee when exchanging the item, then I can inform you that the opposite is true. In this case, we are taking quite a big loss even if you cover 1 x shipping fee. But we are happy to help our customers exchanging items, so we are willing to cover the return cost even on very cheap items when you are making an exchange. When we are exchanging items, we have to pay the shipping company twice (returning the package/sending the new package) and we only ask you to cover one of these fees.

As a service we do offer completely free exchange on items that costs more than 249 kr. (within Denmark).

Kindly check a website's exchange policy before you buy from it and kindly do not yell at our employees when they are just informing you our general terms which are also clearly stated on our website and on the return form. If you refuse to pay any kind of shipping fees when returning or exchanging items, then I strongly advise you to check exchange/return services and fees before you shop.

Best regards
Kristine
MilkyWalk

Rated 5 out of 5 stars

I am impressed :)

Fast delivery, product as described and the return label was packed in a very cute convolut. Few online sellers pay such attention to the details nowadays so I was impressed :) Well done MilkyWalk

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Perfect!!

Perfect!!
Milkywalk is the Perfect site If you want top Brands at a good Price ! And The shipping time is super fast!

9 November 2018
Unprompted review

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