Verified
Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, th... See more
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See what reviewers are saying
Verified
I have an frequent parker account, but it would not accept my password. I wanted to get points for my upcoming parking event. It did not accept my prior acceptable password so I tried to get a tempo... See more
Verified
We were nervous as we have never used this type of service before. We were very pleasantly surprised as we pulled into the lot at 4:30 AM, were greeted immediately, told where to park and were picked... See more
We prepaid for parking at Oakland’s Park n Fly location 5 days ago. When we arrived with out QR code, the lot attendant informed us they do not accept ParkrideFly USA vouchers. They said it’s a scam... See more
Company details
Contact info
212 Mill Street 2nd Floor, 06037, Berlin, United States
- 866-922-7275
- parkrideflyusa.com
3.1
Average
9K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Verified
Love using Park Ride Fly because I know…
Love using Park Ride Fly because I know my car will be safe and secure.
19 June 2021
Verified
Great lot parking overall
Great lot parking overall; the attendant was wonderful upon our arrival and departure after we returned from our trip. My only complaint is the shuttle driver - he drove a bit too fast on the way back from the airport taking us to our vehicles ; tossing us around in the shuttle.
19 June 2021
Verified
This was my second time reserving on…
This was my second time reserving on line. It was fairly easy. Will probably even easier once I become more experienced.
18 June 2021
Verified
The service has on time and the driver…
The service has on time and the driver took me right to my vehicle in a timely fashion.
Joe
18 June 2021
Verified
Verified
Drop off location inconvenient
They provided a great service. The only complaint I have is that I was not aware of the drop off location at terminal one. I thought that we were going to be dropped off in departures. It was quite a long distance between our drop off and the actual departure area in the main terminal.
18 June 2021
Verified
I was able to book my car for storage
I was able to book my car for storage with no problem. This isn’t my first time and surely won’t be my last. Thank you for making it easy for me to navigate.
17 June 2021
Verified
Everyone was super helpful from arrival…
Everyone was super helpful from arrival to leaving the lot. I had a ticket from a 3rd party reservation so the code wouldn't scan. A man was super helpful and kind and helped me get in the lot. When leaving, I had misplaced the code that he gave me and the woman checking me out was super helpful and kind as well. The drivers were also very positive and helpful. Thank you for helping a stressful day be less stressful.
17 June 2021
Verified
Very easy to use.
17 June 2021
Verified
It continues to not let me sign in
17 June 2021
Verified
Inconsistent pricing
Everything was fine until my sister booked her reservation on the same site five minutes after me for the exact same dates and times and got a lower rate. Did not realize that this was a third party booking site until I contacted the company to question the pricing difference.
16 June 2021
Verified
Verified
Verified
I never received a whole copy of my…
I never received a whole copy of my receipt confirmation. I only got a partial and could not print. You never sent to my phone or text. Guess I've been swamped and will report.
15 June 2021
Verified
Very nice and helpful.
15 June 2021
Verified
Adds an 1.5 hours to get your car
They said they would pick up at the airport. What they didn't tell me at the desk is that you have to take the rental car shuttle to Lot F, and then wait for 30 minutes before someone comes and picks you up. Then you have to wait at their desk for 25 more minutes. It added an hour and half to the end of the trip. I won't be using them again.
15 June 2021
Verified
Close to airport friendly people not a…
Close to airport friendly people not a long wait for pick up at airport
15 June 2021
Verified
Trip Cancellation
Although my trip to Florida was cancelled, your company was quick to credit my credit card account. I shall be using your company in the future whenever I have an early morning flight.
15 June 2021
Verified
Great price and customer service
Great price and customer service. Our whole family uses them quite often.
14 June 2021
Verified
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