Rotita Reviews 8,257

I have been shopping rotita over a few years and I normally order bathing suits. Their bathing suits are made really well!

My outfits are amazing. Rotita surely came through for my vacation clothing. I had lost a lot of weight and was in need of some stunning new things to wear. The sizing is perfect. The colors are so vi... See more

Sowshi was very helpful and provided a reason for the delay in my full order shipping due to top selling, in demand items. She shared she could help expedite the shipping for me once they are availab... See more

I've been working with Sowshi to help update my order. I accidentally ordered 2 of the same items in error then saw that I ordered the wrong size. She stepped in to make sure my order would be correct... See more

Clara was great. She was very patient as I tried to figure out the uploading of the pictures I took and walked me through the whole process and over agin when I had problems. Because of her and her ac... See more

It was a very quick response, and they did everything to make me feel like they cared, including adding on expedited shipping for the remainder of my order. Very nice and friendly! Great experience.

Great customer service, quality is described online. Fast delivery and shipping details provided. Would shop with this brand again.

Just very nice, pleasant and helpful and addressing my situation, she got it right the first time. An extremely sweet.

I love shopping from Rotita. Clothing is well put together, pretty and true to size.

Answered all my questions to my satisfaction. As long as I get my refund, I will be happy!

Had to return a bathing suit, top did not fit , did a live chat switched for other suit so easy .

I was helped quickly. I appreciate the assistance and understanding my agent gave me.

These bikinis are stunning and the quality is great! Will be re ordering from them again soon

I love my new swimsuit. Size is right on and the item is better than expected.

Quality and fit was not great but absolutely impossible to get a response from them regarding a return. Downloaded their app as thought it would be easier to communicate through it. Paid the return po... See more

I have never ordered from here but have been spammed constantly, over 70 emails in a month. Have followed the 'unsubscribe' button several times and yet they continue, have addressed this on the live... See more

quick and easy to use. Was able to help with my inquiry to my satisfaction

Ordered 3 swimsuits, one was obviously used since it came with menstrual stains on the bottom, second suit the bottom was torn about 6 inches. Third suit is perfect, customer service was helpful, but... See more

09/12/2025. I was seeing for years the beautifull pictures that Rotita was posting to grave the attention of people and finally I decided to step in and purchase two of the ones that I have seen tha... See more

I cannot comment on their goods as I placed my order near a month ago and although the money was taken immediately, I have still not received my goods, nor any indication when it may arrive. I attemp... See more

I am very disappointed with this company, I ordered a swimsuit and it has not arrived yet, it has been 2 months, I wrote for a refund, no one has answered me, I can't do anything because even though... See more

Please avoid this company, terrible customer service. Ordered a number of items, wish I had not. 2 bikinis exactly the same size but different colours, one was too small. Tried to exchange all items,... See more

I ordered a swim suit for an upcoming vacation. It was supposed to be delivered a week ago. Finally the package arrived today. The item was NOT what I ordered. What came was a strange pajama set.... See more

Rotita is a typical Chinese company. Numerous "promises" were made that did not materialize. My order was not processed, let alone sent. I finally called my credit card company and they removed the ch... See more

Never received items after multiple shipments. They won't reship because the tracking (which has no detail at all) shows it was delivered. At one point one of the reshipments stated it was delivered i... See more

I ordered bathing suits from this company. I always wear a small and when I received them, they were not well sized and a bit tight. It really took quite a long time to get my order. Also, one of th... See more

I ordered several swimsuit with a unique problem. Used Chat to speak with Sowshi. I sent pictures of the suit I ordered versus what I was sent and explained there are two directly from the armpits to... See more

In December 2024, The website advertised dresses with 3/4" sleeve Cardigans, on the phototype models pictured and in the order descriptions. I ordered two different dresses with cardigans, and both ca... See more

I sent several messages and still had not heard back - I wanted a refund and i wanted them to respond and send me the shipping label so i can send it back to them. NEVER worn - the zipper does... See more

Absolute garbage!!! The clothing is cheap and shoddy. It doesn't fit well - too tight around the bust and loose around the waist. The fabric is cheap and uncomfortable. I decided to keep one item an... See more

I ordered bathing suit on June 5th and still have not got an email so I can track my order but the money has been deducted from my account. I don't know if I am being ripped off or not. Has anyone e... See more

Never buy from Rotita. Poor fabric quality. Expensive. Wrote to them to find out, what to do, but did not get any help - on the contrary. They promised to send a discount code, which I never receive... See more

I want to return 2 out of the 3 items ordered. One item had a stain on. They just don't respond to my emails - I don't know where to return. Just keep getting "tickets" but have no clue what they are... See more

SCAMMM!! Be aware that they will NOT refund your money nor exchange items bought. ZERO customer support!!

I am not happy with the delivery of my order. I ordered march 28 and have not recieved it. Now it is april 16 and I still have not received my order. Very frustrated .

Easy to order the size and being available.

eASY TO ORDER,, BATHING SUITS ARE ALWAYS GREAT.

Agent was very helpful, took care of my request fast 👍🏼

Fantastic products, love this brand!

I am in love with my new top. It stays the same even after several wash.

Good quality clothing and true to size.

They were helpful speedy and assisted me step by step.I thank them very much.

Was very helpful. Quickly solved my problem. Helped me with everything I needed. Very happy.

Very helpful with return of a defective swimsuit

Perfect fit & colour. The shorts are great

My live chat was excellent

The representative was super quick to respond and very helpful and thorough. Absolutely wonderful customer service.

I ordered a dress before and I loved it!! Thanks!! I hope this one is the same

Very helpful and order was corrected