Spynger Reviews 204

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally express dissatisfaction with the service provided, citing issues with its functionality. People report negative experiences with payments and refunds, highlighting difficulties in obtaining their money back. However, reviewers appreciate the staff, with positive feedback on their service quality and attitude. Customers report that they were charged without their consent, and some encountered unexpected additional fees after the initial payment. People report issues with the customer service, mentioning unhelpful consultants and canned responses. Some reviewers also highlight the positive aspects of customer service, specifically praising staff members for their patience and helpfulness.

Based on these reviews

Rated 1 out of 5 stars

Services does not work properly. I've tried multiple times uninstalling and reinstall because it unlinks by itself for unknown reasons. It should show updated calls, texts anything but it shows from... See more

Company replied

Rated 1 out of 5 stars

Sylvie has answered my queries before installation in very crisp and clear way. Hope the app works as per expectations as well. Update: As feared it turned out to be too good to be true. Clear case... See more

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Rated 1 out of 5 stars

I selected the 3 month trial. They charged my account for 6 months plus support priority chat which I didn't choose that option. Only 2 of the things slightly work out of all the things they mentioned... See more

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Rated 1 out of 5 stars

Please DO NOT purchase from SPYNGER. They put payment on auto renew. And the cancellation button DOES NOT WORK. Then they send a refund policy noting an exhaustive list of reasons why you can't get a... See more

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Rated 5 out of 5 stars

I was attended by Specialist called Thomas york, he was quite knowledgeable about the product and able to address all my queries clearly and vivid. I am very pleased with his service quality and custo... See more

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Rated 5 out of 5 stars

Spynger saved me from living a lie. One day, my husband suddenly changed his phone password, which instantly felt like a red flag. Thanks to Spynger’s keylogger, I still managed to see his chats. Turn... See more

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Rated 5 out of 5 stars

Excellent costumer services Quick responses very informative and helpful information and advice before making a decision about future purchases. Very effective app to use too. If you’re not sure a... See more

Company replied

Rated 5 out of 5 stars

I love their excellent work rate and their customers care representative are well manner. I will choose spynger over and over again. Thank you spynger💐 U did an excellent work, i can't believe it.... See more

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Rated 5 out of 5 stars

Honestly, I never thought I’d need an app like Spynger, but I’m so glad I found it. I was completely shocked when it helped me uncover my ex-boyfriend’s deleted Tinder chats. I never expected to find... See more

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Rated 5 out of 5 stars

My boyfriend suddenly started ‘working late’ a lot, but something felt off. We always shared our schedules, yet I kept hearing from others that he was out at odd hours. When I asked, he brushed it off... See more

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Rated 1 out of 5 stars

Scammers and sadly I can't give them ZERO. Be aware and stay away from them. Do not give them your money, their service is is not as described, they simply scamming people. After you pay them, there w... See more

Rated 1 out of 5 stars

Spynger is a rip-off. According to the customer service rep, they use Detectico, their 'parent' company to research data and provide reports within 72 ours. After a week - I had nothing and requeste... See more

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Rated 5 out of 5 stars

Sylvie in customer service was incredibly patient with me. Walked me through every step and waited until I was certain tha everything had been executed properly.

Company replied

Rated 1 out of 5 stars

Absolutely bogus claims to track gps of a device. Extremely poor customsr service, as well as trying to get a refund for their garbage service even after putting in the refund request within an hour a... See more

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Rated 1 out of 5 stars

The company took my money, when I sent message to them that their product would not work for me because I didnt have access to the phone I needed to monitor one of their customer service reps told me... See more

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Rated 1 out of 5 stars

This service is a complete scam! Their advertisement is completely misleading until you sign up. DO NOT USE THIS SERVICE!! I have opened an investigation into their fraud for refusal of refund per the... See more

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Rated 1 out of 5 stars

I purchased Spynger hoping it would do what it promised. Instead, I ran into issues from the start ; Play Protect flagged the app, and I lost access to the target device shortly after. I reached... See more

Company replied

Rated 5 out of 5 stars

Not only is the company and what they offer insane wonderful ... the support team help me through the toughest time in my life, helped me and ultimately saved my life !! It's not only a game changer b... See more

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Rated 5 out of 5 stars

What a wonderful expert help i got from Dan Barrett today. Very professional and helpful , was so patience sorting out all my issues and i left a happy customer

Company replied

Rated 1 out of 5 stars

I requested that my account and payment information be deleted but they didn’t delete and kept charging my credit card. I need my refund back. This company is so sketchy with how they operate.

Company replied

Rated 1 out of 5 stars

Don't fall for it! Three words: "Bait and switch"! Not to mention the false advertising where they say you can monitor iMessage and SMS messages but surprise you once you sign up and pay for their ove... See more

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Rated 1 out of 5 stars

They refused with my refund of £51 after I requested it back because the information on their website was misleading. They tried to offer me another product which was even more expensive and I refuse... See more

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Rated 1 out of 5 stars

I had to block my Credit card after they illegally took money from it. Still they managed to draw offer more money and I had to close the bank account. Their customer service replying to comments is l... See more

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Rated 1 out of 5 stars

This company is an absolute scam I do not recommend anyone spend a single dollar on this site, I foolishly paid over $100 for a certain service I didn’t even receive the emails to login properly. I... See more

Company replied

Rated 1 out of 5 stars

OMG I HAVE BEEN LOOKING FOR A APP THAT WOULD HELP ME KNOW IF MY WIFE WAS CHEATING AND I SEEN EVERYTHING YOU GUYS SAID YALL COULD DO. AND YES I HAVE TO SAY YOU GUYS ARE SUCH A BIG SCAM YOU DIDNT DO ANY... See more

Company replied

Rated 1 out of 5 stars

SCAM!!! JUST WENT ON THE WEBSITE AND HIT THE TRY IT BUTTON FOR 1.57, THE SITE ATTEMPTED TO CHARGE ME 6 TIMES FOR 43.79 FROM MULTIPLE SCAM 3RD PARTY SITES. IM GOING TO NOTIFY A LAWTER ON MONDAY. THIS S... See more

Company replied

Rated 1 out of 5 stars

Very quick to take your money, but no support when their product does not work They reply quicker on Trustpilot than they do to support problems I think it is them that have written their positive r... See more

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Rated 1 out of 5 stars

They stole 80€ from me. I was about to consult the customer service. All of a sudden, they billed my card without my knowledge. I wasn't informed that the service was gonna cost, and I got no option t... See more

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Rated 1 out of 5 stars

Spynger ask me the same question to provide them the ID number they never send or my email address that I have supplied previously and then they asked me fore the last 4 digits of the card I use to p... See more

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Rated 1 out of 5 stars

I think that you know that by yourself how you can improve..... you use 2 different story. Be more clear whats possible. I have paid 2 times but they not refund. Dont answer my questions! Just give so... See more

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Rated 1 out of 5 stars

Stay away! Spynger is a total scam! They keep taking money of my account, even after i've canceled this crap multiple times! The canclebutton is just for show! The bank has been notified about this sc... See more

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Rated 1 out of 5 stars

GUYS STAY AWAY FROM THIS COMPANY !! THIS IS A FRAUDULENT SCAM COMPANY AND THEY WILL TAKE YOUR MONEY FROM YOU AND WILL KEEP LYING TO YOU !!! THEY NEED TO BE REPORTED TO THE CORRECT AUTHORITIES... See more

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Rated 5 out of 5 stars

Had an issue with log in and connected with Dan Barrett. He had the issues resolved in the matter of minutes. I would definitely recommend this product in the future!

Company replied

Rated 4 out of 5 stars

Joshua was very helpful. I got a lot of information from him. Somehow, we got cut off from our chat and I didn't complete what we were talking about. But what we did talk about. Well, well, thank you... See more

Company replied

Rated 1 out of 5 stars

Bogus is right! The initial money you pay is just to get a dashboard, which does nothing. If you want to track anything specific, facebook, snapchat, etc., there is a huge fee attached to it! All sol... See more

Company replied

Rated 5 out of 5 stars

Sylvie made my experience even better with her quick response to my questions. I love knowing help is always there when you need it.

Company replied

Rated 5 out of 5 stars

My chat with Sylvie was informative. I asked quite a few questions before making a purchase. The response time was swift. I obtained all the answers I needed.

Company replied

Rated 5 out of 5 stars

Sylvie Lagrande was the support person for my issue. The reply was very prompt and courteous. Wish I would be able to connect with her again should I encounter problems in the future.

Company replied

Rated 1 out of 5 stars

This website is a scam. It’s ridiculous. I ordered the software the same day and it did not work at all for how I needed it. It told me that I didn’t need the device and then after I already ordered i... See more

Company replied

Rated 1 out of 5 stars

Runnnnn. I found out their whole advertising was fake, when I explained it to them and tried to get the plan cancelled instead they charged me $77.97 more No service was provided. Nothing. Ple... See more

Company replied

Rated 1 out of 5 stars

Wouldn’t even give them a 1 * the website is a load of shit, it’s a pure SCAM! don’t waste your money with this company it’s not a legit website. Quick enough to take your money but yet won’t refund y... See more

Company replied

Rated 1 out of 5 stars

Site's a total scam. The support is botted, the 270eur I've payed is gone since the billing team does not want to give a refund after not receiving anything they've offered. Stay away

Company replied

Rated 1 out of 5 stars

I had a disappointing experience with this company. The chat support gave incorrect advice multiple times and confirmed subscription can be refunded upon request. However, when I submitted the a... See more

Company replied

Rated 1 out of 5 stars

Spynger took my money (£42) and never gave me any results as they claim. When logging in and clicked on 'help', I was asked to pay another £41 to get assistance. There is no app after payment. This is... See more

Company replied

Rated 1 out of 5 stars

Scam! Only works the first time you connect device to computer. Never updated again. Cs cannot/ wont help you and you won't get your money back! Try a different company!

Company replied

Rated 1 out of 5 stars

Do not ever ever ever use this company. They lie and manipulate to get your money. They say you can get a refund if you’re not satisfied but then do not uphold this. Their product does not work. I’d l... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful

Very helpful, respectful.

5 February 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Thank you for choosing us and for your feedback!

Rated 4 out of 5 stars

Joshua was very helpful

Joshua was very helpful. I got a lot of information from him. Somehow, we got cut off from our chat and I didn't complete what we were talking about. But what we did talk about. Well, well, thank you for your help. Have a great day. I recommend to all

2 February 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Thank you for your feedback and for using our service!

Rated 1 out of 5 stars

I selected the 3 month trial

I selected the 3 month trial. They charged my account for 6 months plus support priority chat which I didn't choose that option. Only 2 of the things slightly work out of all the things they mentioned it does. I requested refund only to be told 2-3 days before I receive a response. I received one that said you did choose option. I had screenshot my payment profile on the front end and sent it to them. Service Sucks! Signed 1 Unhappy customer 😑.

9 January 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We recommend you contact our Technical Support Department, where we can assist you in real time.

Rated 1 out of 5 stars

This company is an absolute scam I do…

This company is an absolute scam I do not recommend anyone spend a single dollar on this site, I foolishly paid over $100 for a certain service I didn’t even receive the emails to login properly.
I will be writing a bad review everyday until my money is refunded.

7 January 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We recommend you contact our Technical Support Department, where we can assist you in real time.

Rated 1 out of 5 stars

This website is a scam

This website is a scam. It’s ridiculous. I ordered the software the same day and it did not work at all for how I needed it. It told me that I didn’t need the device and then after I already ordered it it said I did and they would not give me a refund do not use this website. It’s a scam and it’s such a waste of money hundred dollars for nothing.

6 January 2026
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We recommend you contact our Technical Support Department, where we can assist you in real time.

Rated 5 out of 5 stars

Honestly they're the best in this

I love their excellent work rate and their customers care representative are well manner.
I will choose spynger over and over again.
Thank you spynger💐
U did an excellent work, i can't believe it. It like magic

31 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Thank you for your feedback and for using our service!

Rated 5 out of 5 stars

Too hard to login

29 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We recommend you to contact our Technical Support Department, where we can assist you in real time.

Rated 1 out of 5 stars

Do not use spynger.

I requested that my account and payment information be deleted but they didn’t delete and kept charging my credit card. I need my refund back. This company is so sketchy with how they operate.

29 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We would really appreciate it if you could provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue. Thank you for your understanding and patience!

Rated 1 out of 5 stars

SCAM!!

SCAM!!! JUST WENT ON THE WEBSITE AND HIT THE TRY IT BUTTON FOR 1.57, THE SITE ATTEMPTED TO CHARGE ME 6 TIMES FOR 43.79 FROM MULTIPLE SCAM 3RD PARTY SITES. IM GOING TO NOTIFY A LAWTER ON MONDAY. THIS SEEMS LIKE DATA MINING AND ATTEMPTED THEFT. DO NOT USE THIS COMPANY

27 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Please accept our apologies for the inconvenience this problem caused. We would really appreciate it if you could provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue. Thank you for your understanding and patience!

Rated 5 out of 5 stars

Life savers

Not only is the company and what they offer insane wonderful ... the support team help me through the toughest time in my life, helped me and ultimately saved my life !! It's not only a game changer but it is a life saver!!

20 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Thank you for choosing us and for your feedback!

Rated 5 out of 5 stars

Excellent costumer services

Excellent costumer services
Quick responses very informative and helpful information and advice before making a decision about future purchases.
Very effective app to use too.
If you’re not sure about what the T&C’s and the privacy policy means exactly starting a live chat will be very important for your startup

18 December 2025
Unprompted review
Spynger logo

Reply from Spynger

Dear Customer, Thank you for your feedback and for using our service!

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