ClevGuard Reviews 947

I had problems with installing the safety program on my childs mobile phone. My email to Clevguard was answered very quickly by Nina who took me through step by step the procedure to rectify the probl... See more

Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more

I find that the app works well, must say have had minimal problems but most features worked well as it says it does. Most important is if theres any problems or issues they are very fast on replyin... See more

I used the KidsGuard Pro - 1-Year Plan app — downloaded it, tried it, and I’d say I was 99% satisfied. The app itself is solid and works well overall. The only issue I faced was slow data update... See more

I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more

I want to take a moment to thank Maisie for her outstanding support. She was kind, patient, and truly attentive to my situation. She handled my request with empathy and efficiency, and made me feel... See more

Thanks Ada for your co-operation. I ordered 1 Month subscription that didn't work on phone with Android OS. Technical Team not able to resolve the issue. But assured that they would do in near futur... See more

I'm very happy with how fast and helpful Sara was replying to my email. Although she wasn't able to give me a full refund like I had requested she very nicely explained why and even offered me a parti... See more

Had an issue with compatibility of my device. Ruby helped me with my issue. Very happy with the customer service just a shame I wasn't able to use the software. Maybe in the future when I have a compa... See more

Dear Dora, I would like to sincerely thank you for your support and assistance. Your help has been truly valuable to me. It’s a pleasure working with you, and I look forward to continuing our colla... See more

It's a really useful application and you will get all the things they promised. Customer service also very helpful to provide the assistance in the minimum time possible, especially Sara the one he... See more

After sales support ***** , highly recommended product . Only negative is the icon that appear when recording ie not completely stealth mode , other than that works perfectly

Good supporting system and special thanks to customer support representative "Maisie". I have registered in wrong email and paid by card, when i saw this is a a wrong email address i can't cancel my... See more

Had some useful thanks, but overall, the application was not practical or user friendly.And did not collect the data as they claimed. not , such as the key logger, did not key log all the data and had... See more

Fast and constructive response make me change my mind to purchase. Even there is an issue of “play protect”, I am still purchase a license because of your valuable information. Thank you so much Eliza... See more

It's is great product where we could get all the information needed without the end user known. Also I must highly be appreciated their great customer service as always they are providing their... See more

Joy, was really helpful!! Every time I have issues while using kidsguard pro, Joy out there resolves. He is patient and understands the problem well!

Joy and her team were really helpful. Even though we couldn’t get to a mutual decision. She stayed cooperative throughout the whole process and made good efforts to alleviate the problem

The customer support is really good, I contacted them yesterday about a problem I had with their product KidsGuard Pro after renewing my subscription and Joy provided clear information and solutions... See more

I am extremely disappointed with ClevGuard. I paid a significant amount of money for their software to keep my child safe, but it does not work. I have sent photos and videos showing the issues, yet... See more

Je déconseille leurs services. Je n'ai pas réussi à configurer le logiciel sur mon iPhone, car le transfert bloquait à 50% à cause d'un problème lié à leur logiciel. Cela est survenu seulement après... See more

I bought this product and it is tremendously FLAWED. Not many of the services even work most times. It shows the targeted devices as offline/not in use, when the device is online and in use. It does... See more

A great program. Saved my marriage as I figured out husband’s laptop was hacked and he was not the one visiting inappropriate websites on his laptop. Only left 4 stars as the instructions were very co... See more

While the software didn't work for me, I did get a full refund after working with the support. The demo needs to be scrutinized very carefully, and I think needs to be improved to feel more like the f... See more

BEWARE OF THIS COMPANY! They advertise a 30 day free trial but when I clicked on the link and provided my card information (in order to get the 30 day trial) the site automatically charged me for an... See more

The product is good when it works. However, in my case, it stops working every 2-3 days. I had to reinstall for it work, but problem kept happening. So i wasn't able to use the product. They refus... See more

My inquiry was answered promptly and the information provided made it clear that the issue had been resolved. Maisie also included instructions on how to address the issue in the future should I ever... See more

I've tried the synger ap before this one. The customer service people were idiots. I'd ask question and they'd say I needed a subscription for that feature. Which I had 😒 then they'd say I needed to... See more

Don't know about the product - Kidsguard Pro 1 month, cause I changed my mind and didn't install it, but the customer service was prompt with my refund request. I received 60% back and still got to us... See more

The prompt reply from customer service for my request is highly appreciated. Especially thank you for your staff Sara, she help me to solve the problem that triggered me, thank you again.

Kidsguard is working good for Android phone . They need to improve in iphone .I am happy with the technical support Ms.Elizabeth thanks for the technical support.Hope you can improve more in future

The resolution is issues in the minimal time is highly appreciated, especially Sara from the technical support. She is awesome and will always come back with the best solution for our problem facing... See more

Sara gave us all the information we needed for the purchase, she guided us through all the process, she was very kind. Looking forward to keep in touch for future projects.

Although I want a full refund but Sara gave me a good option instead. I Appreciate the quick response to this matter.

Great customer service I received after I sent mail regarding refund. The reply was immediate as opposed to days of waiting Sara, has resolved the issue within a day! Thanks Sara

Wrong information of the product ! They said you don't need to have the physical access on the device you need to monitoring, but it's not ! I just said I don't want the subscription anymore and they... See more

I had an issue with overlapping subscriptions, and Ivy was extremely helpful throughout the entire process. She responded quickly, clearly explained everything, and resolved my problem in a profes... See more

Needed help unsubscribing. Super quick and professional. Had an agent named Sara who was an absolute darling and. Help me out with my problem with in 15 míns.

Kidsguard Pro is a necessity for navigating children to safe phone usage in in todays world. The record features for texts and phone calls was useful in providing evidence in an ongoing civil case.

I am a bit disappointed that could not refund purchase money, cause will not use the app because of the absence of target device. But I am thankful and appreciate attitude of your company and custom... See more

Contrary to other reviews, the company issued a refund on time after sending feedback on the problems I was experiencing with their product (my PC didn't have enough space to run it). Dora was very he... See more

I'd like to say, Clevguard is my first choice, especially in the case of technical problems need to be solved, there are immediately professional staff very timely help, during this period, the per... See more

I had some issues to resolve, and Sara, the Technical Support Specialist from customer service, was able to help me. She was very professional and caring. It was a pleasure interacting with her. Thank... See more

Very innovative, sophisticated, and reliable software. The customer service is also impressive. Joy responded promptly to our concerns and resolved them to our complete satisfaction. I paused the serv... See more

This app is beautiful! And the customer service is stupendous! All of my questions were answered immediately. They wasted no time responding to all of my concerns.