eyeZy Reviews 692

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the positive user experience and highlight the helpfulness and efficiency of the customer service and staff. People value the insights gained from using the product, which helps them understand their loved ones better and facilitates open conversations. Reviewers also mention that the application helps them to ensure the safety of their family members. However, there are mixed opinions about the application and the service in general. Some consumers encountered issues with the application, such as connectivity problems and errors during data transmission. Some people have different opinions about the features, the stability, and the complexity.

Based on these reviews

Rated 4 out of 5 stars

Eyezy is like our family’s insurance against the unexpected. In today’s world, you just never know what might happen. Whether it’s a missed call, a sudden change in plans, or a moment when our kids g... See more

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Rated 4 out of 5 stars

After using Eyezy for a few weeks, I noticed the app wasn’t running as smoothly as it should. I contacted customer support via the online chat feature, and they were quick to respond. The support agen... See more

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Rated 5 out of 5 stars

I was really concerned about my daughter coming across inappropriate content online. Eyezy’s website blocking feature allowed me to restrict access to harmful sites, and I could always check her brows... See more

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Rated 5 out of 5 stars

As a mom of a 15-year-old, I try to stay out of my daughter’s private conversations—but the internet can be a risky place. That’s why we started using Eyezy’s keylogger feature. It doesn’t flood us... See more

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Rated 1 out of 5 stars

Once you enter your credit card info & CCV, they will automatically charge multiple times of small amount like 33$ 52$ and 48$ etc They charged me in total 437$ from my account. And I didn’t subsc... See more

Company replied

Rated 5 out of 5 stars

Johnny Smith spent several hours assisting me with adding the eyezy to my target phone as it would stop connecting to my phone after reinstalling several times. The install app was giving him a terrib... See more

Company replied

Rated 5 out of 5 stars

After my divorce, my daughter’s grades dropped significantly, and she started becoming more anxious about school. She was also avoiding any talks about her feelings, especially when I asked about scho... See more

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Rated 5 out of 5 stars

The location tracking alone gave me so much peace of mind—but recently we added the screen recorder feature, and it gave us even more reassurance. Being able to see what they’re doing on their phone... See more

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Rated 5 out of 5 stars

I needed to check if my daughter was involved in any risky behavior. Eyezy’s email monitoring let me spot messages about substances, and I used the screen recorder to observe her phone activity withou... See more

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Rated 5 out of 5 stars

The screen recorder is a must-have if you’re raising a teen. It gives you real insight into their habits, so you can step in when needed and have honest conversations about boundaries, routines, and... See more

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Rated 5 out of 5 stars

My son started avoiding school and even began skipping classes due to being bullied about his clothes and appearance. With Eyezy’s geolocation feature, I could track his movements and noticed he was f... See more

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Rated 1 out of 5 stars

Within 20 minutes after paying for this service I realized something was up. Being completely undetectable was the reason I chose this company. I was instructed by an agent in chat to hide the icon in... See more

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Rated 5 out of 5 stars

When I found out how easily kids can access inappropriate content, I knew I needed Eyezy. The app blocking feature gave me the control I needed to restrict what my son could download, while text messa... See more

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Rated 5 out of 5 stars

Thanks to Eyezy, my daughter has actually started managing her time more responsibly—because she knows I can check her location history during the day. It’s not about pressure or punishment. It’s ju... See more

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Rated 5 out of 5 stars

I never thought technology could give me this much peace of mind, but Eyezy has honestly been a lifesaver. One of the features I didn’t expect to appreciate so much was the keylogger. It’s not abou... See more

Company replied

Rated 5 out of 5 stars

This app has even helped us plan family gatherings better—we can easily check where our kids are and make sure they’re safe before asking them to head home. Now that they’re teens, we fully respect t... See more

Company replied

Rated 1 out of 5 stars

I signed up for the service. Which didnt find out until after i paid, that what i would need had to be upgraded. After the serious amount of upgrade that i cant seem to get a refund for, ending up can... See more

Company replied

Rated 5 out of 5 stars

This tool helped us put an end to those endless family arguments over the constant “Where are you?” questions. Before Eyezy, every evening felt like a small battle—checking in, missed calls, vague... See more

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Rated 5 out of 5 stars

I needed to be sure my daughter wasn’t engaging in sexting. Eyezy’s keylogger helped me see what she was typing in her private messages, and the photo and video check gave me peace of mind. I also use... See more

Company replied

Rated 5 out of 5 stars

I was confused about managing my Eyezy subscription and needed help changing my plan. I reached out via Facebook, and the customer care team was incredibly responsive. The representative helped me swi... See more

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Rated 5 out of 5 stars

When I gave my 10-year-old daughter her very first smartphone, I knew it was a big step toward her growing independence. But, as any parent would, I also had concerns about the risks she could face on... See more

Company replied

Rated 5 out of 5 stars

So i updated my son to a new phone in june of 2025. I downloaded and linked his new phone as required multiple times and would be tracking then loose tracking and so on. I would try to relink and ha... See more

Company replied

Rated 5 out of 5 stars

I forgot my Eyezy password and couldn’t access my account. I sent a message via Instagram, and within minutes, the support team helped me recover my account. They walked me through the password reset... See more

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Rated 5 out of 5 stars

My child’s grades started slipping, and I wanted to ensure it wasn’t due to distractions on his phone. I used Eyezy to block certain apps during study time, while the text message monitoring helped me... See more

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Rated 5 out of 5 stars

Since the divorce, my son has been feeling more anxious, and it’s been hard for me to get him to talk. I knew something was bothering him, but I couldn’t pinpoint what. Using Eyezy’s text message moni... See more

Company replied

Rated 5 out of 5 stars

When our teenager started disappearing for hours without notice, we were worried. He became distant, secretive, and wouldn't tell us who he was with or where he was going. That's when we decided to... See more

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Rated 5 out of 5 stars

My son was getting bullied about his height and the way he looked. He was constantly on the phone with his friends, and I could tell something was bothering him. Using Eyezy’s call monitoring, I liste... See more

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Rated 5 out of 5 stars

I love using the geolocation feature on Eyezy to follow my son’s whereabouts. The geo-fencing alerts me if he enters a restricted area, and I can use the screen recorder to check what he’s doing in re... See more

Company replied

Rated 5 out of 5 stars

Hi, I've been using Eyezy Parent Tracking Program for a while. The user interface is quite simple and understandable. There's nothing complicated. The setup is also pretty simple. He makes everythin... See more

Company replied

Rated 5 out of 5 stars

It’s truly remarkable how quickly I was able to gather all the necessary information about my loved ones. I am incredibly pleased with the outcome! The ease of accessing such valuable insights gives m... See more

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Rated 5 out of 5 stars

With Eyezy, I can track how much time my daughter spends on social media apps during homework. I used the keylogger to check her messages and the screen recorder to monitor what she was doing while sh... See more

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Rated 5 out of 5 stars

Eyezy—it’s my parenting superpower! We respect our son’s privacy and want to raise him to be responsible for his actions. But let’s be honest—he’s still growing, and sometimes he needs a little gui... See more

Company replied

Rated 5 out of 5 stars

This is the perfect tool for anyone who wants to ensure the safety of their loved ones. I wholeheartedly recommend it to others who share similar concerns about the well-being of those close to them.... See more

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Rated 5 out of 5 stars

I had difficulty installing Eyezy so I contacted support & Matthew Stone was the rep who helped. I can't believe how he went above & beyond to help! He got my Ezey app up & running! He was so patient... See more

Company replied

Rated 5 out of 5 stars

Eyezy gives me peace of mind about my family’s safety. I get alerts if my daughter is in a dangerous area and can check her location history. I also started using the screen recorder recently, and it’... See more

Company replied

Rated 5 out of 5 stars

After hearing about sexting risks, I turned to Eyezy to monitor my son’s phone. I used the photo check feature to review his images and videos, and the text message monitoring helped me track any inap... See more

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Rated 5 out of 5 stars

My daughter started becoming withdrawn and upset about her appearance. She began mentioning cruel comments her classmates made about her clothes and looks. I turned to Eyezy’s text message monitoring... See more

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Rated 5 out of 5 stars

I noticed my daughter was acting withdrawn, and I suspected it was linked to social media. Eyezy allowed me to check her browser history for any concerning searches and use text message monitoring to... See more

Company replied

Rated 5 out of 5 stars

We started using Eyezy’s keylogger to help us keep an eye out for red flags. And honestly? It helped us catch a few things early—one time he was being mocked in a group chat and didn’t tell us. Becau... See more

Company replied

Rated 5 out of 5 stars

was having trouble setting up geolocation alerts to track my son’s movements when he was out with friends. I messaged Eyezy through Facebook, and the customer care team responded promptly. The represe... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Eyezy's keylogger feature! It helps me stay informed about what's being typed on my kid’s devices, and the deleted messages tracking is a great bonus. Setup was quick and easy, and t... See more

Company replied

Rated 5 out of 5 stars

Since my ex and I separated, my teenage son has been acting out. His behavior at home and school has drastically changed; he’s become angry, withdrawn, and very difficult to communicate with. I starte... See more

Company replied

Rated 5 out of 5 stars

Eyezy has been a game-changer for me! The ability to monitor social media apps like Instagram, WhatsApp, and Snapchat in real-time has given me peace of mind as a parent. The geofencing feature is par... See more

Company replied

Rated 5 out of 5 stars

I never thought I'd need such an app, but Eyezy proved me wrong. I set up alerts for certain words, and within a couple of days, I got notified that my son was searching for dangerous online challenge... See more

Company replied

Rated 5 out of 5 stars

Now I know my daughter isn’t just “at a friend’s house”—she’s actually at the shopping mall. And honestly? That’s not about catching her in a lie. It’s a good reason for a real conversation. Thanks... See more

Company replied

Rated 4 out of 5 stars

At first, my husband was pretty skeptical about Eyezy. He thought it might be too much or too complicated. But now? He’s using it even more than I do! We haven’t had any issues with the features or... See more

Company replied


Company details

  1. Software Company

Written by the company

The only phone monitoring app for parental control any modern parent will ever need. Our Mission It’s time for a phone monitoring app that actually works Technology has an important role to play in keeping your loved ones safe. So why are so many parental control apps so outdated? What was good 10 years ago just doesn’t cut it today. That’s why we created eyeZy. As parents, we grew tired of monitoring apps that overpromised and underdelivered. We wanted a solution that wasn’t just a bunch of mediocre tools slapped together. We wanted something that would give us access to their digital world and arm us with the information we need to keep them safe. And with that, eyeZy was born — the most powerful, feature-rich monitoring app around, with artificial intelligence for even better, always-improving protection. It’s a product built for today’s hyper-connected kids and is designed to work seamlessly with modern social media apps.


Contact info

3.7

Average

TrustScore 3.5 out of 5

692 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good customer service

Thank you for working with me to find a deal that I can afford.

9 February 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 3 out of 5 stars

I've paid for almost all of the options…

I've paid for almost all of the options and some of them never worked others only worked half the time.

13 January 2026
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 5 out of 5 stars

Its great to use it

Its great to use it. That's help me a lot today. Kit Nord help me a lot. He so helpfull. I Hope more people work like that man

8 February 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for choosing us and for your feedback!

Rated 5 out of 5 stars

Johnny Smith spent several hours…

Johnny Smith spent several hours assisting me with adding the eyezy to my target phone as it would stop connecting to my phone after reinstalling several times. The install app was giving him a terrible time to linking the target phone. Thankyou for your time and patience. Johnny is a great asset to eyezy. Jolene Townes

31 January 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 5 out of 5 stars

So i updated my son to a new phone in…

So i updated my son to a new phone in june of 2025. I downloaded and linked his new phone as required multiple times and would be tracking then loose tracking and so on. I would try to relink and had a problem several times trying to get my sons phone link my phone in order to use my current subscription. I keep getting an error for transmitting. I finally connected with support after trying myself on many occasions and worked with Johnny Smith. I allowed him to access my son's phone and after a period of time he was able to get access restored. He worked diligently for several hours do to the installer app giving him many problems due to multiple antiviruses built into my son's phones from other apps and supports. Im am greatful for his knowledge as i am not tech savy and have tried and put this problem off for weeks after multiple try's. Johnny is for sure my most favorite person this year so far. Thankyou for your tireless efforts in resolving this problem. Jolene townes

1 February 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 5 out of 5 stars

Kit Nord

Kit Nord
Great support from customer service

31 January 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 1 out of 5 stars

Dishonest Company and Bad Reputation

Although the subscription was canceled and have been charging account continuions and no refund. And reading the reviews it's clear that all the response is contact technical support an AI generated response for help. We do not recommend this application.

28 January 2026
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 5 out of 5 stars

Perfect app

Perfect app. Great onboarding.

22 January 2026
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 1 out of 5 stars

Service sold on incorrect claims, refund denied

Our experience with EyeZy has been extremely problematic.

Prior to purchasing, we clearly asked whether specific features were available on iPhone (iOS). EyeZy’s representatives confirmed in writing that advanced monitoring functions would be accessible, including social media monitoring and other enhanced features. Relying on these statements, we proceeded with the purchase.

After payment and setup, it became evident — and was later confirmed by their own technical support — that several of the promised features are not supported on iOS at all. These limitations were not transparently explained before the purchase.

When we requested a refund, it was refused based on internal policy, despite the fact that the issue was not related to installation or technical difficulties, but to incorrect information provided before the sale. Additionally, VAT was charged even though a valid EU VAT number had been supplied.

We were offered extensions and further assistance instead of a refund, which does not address the core issue.

This feedback reflects our documented experience and correspondence. We advise potential customers to carefully verify iOS compatibility claims before committing to a purchase.

7 January 2026
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 1 out of 5 stars

eyezy .com are SCAMER Misleading information, refund refused

We had a very disappointing experience with EyeZy.

Before purchasing, EyeZy representatives explicitly confirmed in writing that several advanced features would work on an iPhone (iOS), including full social media monitoring, screen recording, and access to microphone and camera. These confirmations directly led us to proceed with multiple payments.

After payment and installation, their technical team confirmed that many of these features are not available on iOS at all, regardless of setup or technical assistance. This was never clearly disclosed before purchase.

We requested a refund multiple times. The refund was refused, citing an internal refund policy, even though the issue was not technical, but related to misrepresentation of the product’s capabilities. VAT was also charged despite providing a valid EU VAT number.

Instead of resolving the issue, we were repeatedly offered extensions or additional assistance for features that simply do not exist on iOS.

We are currently disputing the charges through our payment provider and documenting the case with relevant authorities.

This review is based solely on documented facts, written communications, and invoices. We strongly recommend that anyone considering EyeZy carefully verifies which features actually work on iOS before purchasing.

SCAMER !!!! THAT IT

10 January 2026
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 1 out of 5 stars

Eyezy is a scam I bought a premium plan…

Eyezy is a scam I bought a premium plan nothing works when I get an agent to help me out he asked me to upgrade to an ultra after I upgraded I never heard of them. They keep saying the specialist is busy wait for 1 hour and 1 hour becomes for every. Please listen to me carefully don’t buy any plan from eyezy they will still your money.

30 December 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 1 out of 5 stars

I made a purchase from Turkey through…

I made a purchase from Turkey through EyeZy.
The auto-renewal was not clearly explained during the checkout process, and my card was charged automatically without a clear warning.

I contacted support immediately and requested a refund, explaining that the service was barely used.
However, my refund request was refused, with the company referring only to their policy.

I strongly advise other users to be extremely careful, especially regarding automatic renewals.
My experience was disappointing and not transparent.

1 December 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 1 out of 5 stars

Be careful couldnt get refund when wasnt able to use service

I signed up for the service. Which didnt find out until after i paid, that what i would need had to be upgraded. After the serious amount of upgrade that i cant seem to get a refund for, ending up cant use the service for reasons beyond my control. THERE IS FINE PRINT THAT YOU WONT LIKE IF THE SITUATION COMES TO A POINT WHERE YOU.JUST CANT USE THE SERVICE. SUPPORT IS EVERYTHING BUT.

21 December 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, please accept our apologies for the inconvenience this issue has caused. We recommend you to contact our Technical Support Department where we can assist you in real time. We value every customer and will do our best to help you quickly and resolve the issue. Thank you for your understanding and patience!

Rated 5 out of 5 stars

Thomas York has been seriously so…

Thomas York has been seriously so amazing! I have upgraded to the extreme package and chose to stay woth myspy because of his help. He has explained everything very efficiently and now I don't mind spending extra money in yhe future.

17 November 2025
Unprompted review
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Reply from eyeZy

Dear Customer, Thank you for choosing us and for your feedback!

Rated 5 out of 5 stars

Awesome

Awesome. Kit nord really helped when I had questions.

13 November 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

Rated 5 out of 5 stars

TRUST

Answers was very clear & provide trust between the agent & Me

11 November 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, Thank you for choosing us and for your feedback!

Rated 5 out of 5 stars

Thomas York was super helpful in…

Thomas York was super helpful in explaining how features work! He made it easy to understand and explained everything thoroughly!

4 November 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, Thank you for choosing us and for your feedback!

Rated 5 out of 5 stars

Eyezy

Here is it
helpfull site with thomas York
Doing good job .
well done eyeze

23 October 2025
Unprompted review
eyeZy logo

Reply from eyeZy

Dear Customer, Thank you for your feedback and for using our service!

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