whiskerDocs Reviews 398

On the weekends, it's hard to get a hold of a vet because the office isn't open. It gave me the opportunity to talk out what was happening to my cat instead of having to "wait and see" until Monday mo... See more

Stacy was knowledgeable and awesome. You couldn't ask for better customer service, and assistance. She walked me through how I can take care of a minor issue, Tanner's hotspot, and what to look for if... See more

Timely Help I've been so grateful for whiskerDocs. I've appreciated the ability to call and get professional advice right away in moments of trouble. Our dog is very creative at getting himself into... See more

A situation occurred w our puppy on a Sunday afternoon. I didn't know if it merited a trip to the ER, urgent care, a Monday phone call to our vet, or if it was wait-and-see thing. The WhiskerDocs vet... See more

The RVT I spoke with was attentive, patient and empathetic. She also provided some helpful resources and links in a follow up email. I'm still super stressed about the whole situation (my dog had TPLO... See more

Answered my phone call immediately. Vet Tech was very helpful and professional. Explained diagnosis clearly, asked good questions, listened closely to my answers. Her immediate follow up with an em... See more

I had a great experience using Whisker Docs. The licensed vet tech who helped me, saved me hundreds of dollars and really put me at ease with her expertise. I thought my dog may have ingested an anti-... See more

I use WhiskerDocs as a benefit of insuring with PetsBest. I have used this help line via chat twice now and both times Whisker Docs has made the recommendation to seek emergency/urgent vet attention a... See more

They totally reassured me after listening to what my dog ate ..looking into it thoroughly..and gave some suggestions to act proactively just to limit the possible length of time should he should have... See more

Melissa was a wonderful resource in my time of need. She was a calming experienced voice and compassionate care giver. Thank you, Melissa. You are a gem and deserve a raise!!! To WhiskerDocs admin... See more

Easy to get a trained professional who was able to give some good ideas. Then which was an amazingly awesome surprise, I got a follow up call! Just checking in seeing how Jack was doing and assuring m... See more

Vet tech really knowledgeable. Understood the problem immediately. She gave helpful suggestions on why the problem may have occurred and good solutions on how to remedy it. I felt confident going forw... See more

Talking with Stephanie gave me peace of mind and allowed me to get a couple of hours of sleep. This morning Lexie is doing much better. My only complaint is with automatic answering not giving me the... See more

Having someone to talk through my concerns with given that we don't have a good emergency vet situation where I live was SO helpful. The professional on call talked me through what was going on, liste... See more

When it's almost midnight and your little dog falls down a flight of stairs and starts limping, you naturally freak out. It's always great to know you can call 24 hours a day and get support to not... See more

I have only had petsbest insurance for a few months and I already find myself relying on whiskerdocs for peace of mind when it comes to any concern I have for my dogs. I am a new dog mom and everythin... See more

I can't thank Whisker Docs enough for their middle of the night expert support for a recent illness experienced with our mini schnauzer. They took their time, asked the correct questions, provided sug... See more

I'm so glad this is part of my PetsBest insurance policy. I was quickly able to connect with a veterinary professional on a Friday evening after my vets office was closed. They were kind and empatheti... See more

I called because my dog had been squinting in and eye, and I didn't want to wait it out or rush straight to an expensive vet visit without some guidance. The vet tech from WhiskerDocs was wonderful pa... See more

The person I spoke with reduced my anxiety greatly- gave trusted advice- The vet also helped both me and am animals medical insurance a lot of money by helping me not panic and helping me make a pro... See more

It was great to be able to chat with someone without having to go in the clinic immediately as this really stresses my cat. My cat had a small incident that required extra monitoring but has gotten be... See more

This resource is extremely helpful in providing the veterinary information necessary to help the pet owner make an informed decision in a moment of crisis. Should you monitor the pet for abnormal sign... See more

Our cat ate a toxic plant, and we were unsure whether or not we needed to take him to the emergency vet. Based on our call, we were able to avoid an expensive vet visit and just monitor our cat at hom... See more

24/7 Access Is A Peace of Mind I love having instant access to an expert when I'm concerned about my furbaby. Practically no wait to reach a real person and I feel like my concerns are taken seriou... See more

I’ve used this company twice now, and I must say, their customer service team deserves a medal—probably for patience more than anything else. Every time I called with a question, I felt like I was t... See more

I called whiskerDocs after my dog's post surgery scab fell off and looked pretty gnarly. Lora was so calm, thorough, knowledgeable and gave me a true game plan to wait until the vet opened on Monday m... See more

Whiskers staff listens and gets the details of my issue with Danny Boy. Then they ask questions then they try to explain what might help and then they follow up to see how we are doing. They also em... See more

The technician I spoke with, Angela, I have had the pleasure of speaking with before. Honestly, I was relieved it was her. She is incredibly knowledgeable, patient and comforting. Especially in ti... See more

They were able to confirm the next course of action and continued to follow up to make sure that the ER visit went well and that my pet was ok. They took their time during the initial consultation to... See more

Speaking with Angela regarding my Lilly's eye was so comforting. I was a tad concerned, and her knowledge, patience and calm approach gave me the confidence to watch carefully for additional symptoms... See more

The doc helped me get peace of mind, not have to take PTO, and guided me on how to see through the storm! I found the advice to be very helpful and I love the personable responses and professionalism.... See more

You were very helpful and some of your advice is working. Danny has stopped some itching and seem to almost stop .i have a concern about medication i still give her daily. It is continued Equate All... See more

My dog got into a bag of Christmas cookies and I was concerned about the quantity and some of the ingredients. They expected she might have diarrhea and suggested I keep an eye on her to watch for oth... See more

Helpful information and advice. They were very thorough in asking what was going on and having me check a few things before giving advice. I followed their medical advice, then followed up with our GP... See more

Because I have Pet's Best insurance, I have access to 24/7 online veterinarian assistance. They do not replace my own vet, but I have used them several times to give me ideas and insight into what I... See more

I received excellent assistance when I reached out because my dog was sick. The person I spoke with was kind, compassionate and very knowledgeable. She put my mind at ease and reassured me that I wa... See more

It’s really helpful to have access to quickly discuss concerns with a professional. Much more helpful than googling, and I’m really grateful to have an option when my vet’s office is closed to help me... See more

The vet tech I spoke to was very helpful and thorough. Her questions made me make connections I wouldn’t have considered. Her feedback and recommendations helped calm my anxiety about the situation an... See more

The support provided by Whisker Docs during a critical situation involving my service animal has been invaluable. Their expertise, compassion, and dedication to both the pet and the owner's well-being... See more

My 2 year old black lab shows no restraint over what enters hr mouth. Last night she swallowed a 2mg Imodium pill. The online vet walked through the ordeal with us and gave us the info we needed. It w... See more

Excellent service. I used them hoping to confirm information I'd received from a vet tech about the best way to handle my cat's recovery from surgery, but the folks at Whisker Docs disagreed with the... See more

No one else could give us answers but they could. Told us what to watch for after our new dog got into a cabinet and found and ate an entire bag of calming treats including about 3/4 of the bag. The... See more

The technician I talked to seemed very knowledgable. I didn't feel rushed when I had to step away from the computer to check something on my dog she asked me about. I got a useful list of recommenda... See more