Denmark
Review of Heimstaden Danmark
Kim was a good inspector and helped and answered all our questions about the moveout.
Reply from Heimstaden Danmark
Hi!
Thank you very much for your five stars and your great feedback. We will pass it on to our good colleague, Kim.
Have a fantastic day :)
Best regards,
Emma, Heimstaden
Review of Saxo Group
I had a very bad experience adding funds to the platform on two occasions. Today I deposited a significant sum of money to invest using the "quick payment" option, which is supposed to make funds available within minutes, but it is still not accessible in the account.
Previously, I deposited money using a card transfer (which is supposed to be instant transfer), and I experienced the same issue. I had to wait a couple of days before the funds appeared in my Saxo account, and no one could explain where they had gone, even though they were withdrawn from my bank account.
Reply from Saxo Group
Dear Client,
We sincerely apologize for the negative experience you have had while adding funds to your Saxo account.
We understand your frustration, especially when using options like "quick payment" and card transfers, which are supposed to make funds available almost instantly. It is concerning to hear that you have experienced delays on multiple occasions and that there was a lack of clear communication regarding the status of your funds.
Please be assured that we take such issues very seriously. We are committed to investigating this matter thoroughly to understand what went wrong and to prevent it from happening in the future.
I tried to give you a call to discuss the matter, but I was unable to reach you.
Please let me know when I could contact you, or feel free to give us a call at +45 39 77 65 59 and ask for me. My name is Aleksandra.
We appreciate your patience and understanding as we work to resolve this issue. Thank you for bringing it to our attention, and we apologize for any inconvenience caused.
Best regards,
Aleksandra, Saxo Bank
Review of GoGift.com A/S
