Excellent service your staff sorted the problem out very quickly. I received the new pendant within 24 hours. I phoned the help desk and I was helped in setting up the new pendant. It was quick and easy I am now safe and supported again. thank you to the support staff. Very friendly.

We called to get advice on best tele digital fall alarm plan. It was good to talk to a representative. Once it arrived, it was easy to set up and test. No issues so far.

Fairly explicit once u read thru need to wait till I try actual food before I can say more.

My mum has been without a working alarm pendant for weeks without realising it did not work! Last week I received a email saying the battery may not be working due to battery life expectancy. On phoning my mum the pendant did not work last week!!We were expecting the new pendant to arrive last week after the email. But on my arrival this week it had not been delivered.So I phoned to find out it had not been ordered. Also the life expectancy of the battery is only 18/24 months. Which we did not know about!! As we have been told this I shall write a reminder in my diary. But I should not have to do this….. I feel the amount of money we are paying this battery replacement should be automatically replaced, or a phone call to the service user at a yearly date to check. My mum is forgetful and does not always remember to test the pendant or remember about the battery in a years time. Please can you review and remedy this situation in your company. 

It might be the worse company,  please protect your loved ones , dont let Abbots near them . Carers lire about time,  saying they stayed 30 minutes,  but only stayed 10 minutes,  lazy only doing minimum. Management even worse , no one speaks any English.Some of the cares are more interested in the Landlord why he is not in , than doing their work looking after my daughter. Why is her Landlord need it to make her cup of tea ? No comment! 

Courtney was very helpful and explained everything. 

Great site, managed to speak to 3 surveyors in no time at all.  Saved me loads of messing about and ringing round.

Didn't get any useful removal quotes whatsoever, just phone calls from non-removal firms about other services I wasn't interested in. 

Thanks for the reply - have done. 

The confidence when speaking with operatives make it feel easy.

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