Audio Book Store Reviews 170

Was charged for a subscription for over a year that I hadn’t realised I’d signed up to due to having to ‘opt out’ when I bought something. I complained, it was resolved and I was refunded. Whilst I... See more

Audiobook store stocks many books not found at the other big audiobook outlet. What I also like is that when we restart listening audiobook store repeats a five second or so recording just to help... See more

I absolutely love using audiobooks! The experience has been nothing short of amazing. The customer service is the best I’ve ever encountered—friendly, extremely helpful, and impressively fast. Ever... See more

the montly membership and stuff I am not a fan of but the books have been good, and following them was like I discovered a hidden gem. More of a personal touch, then the big publishers etc. I like t... See more

Don’t bother with audio bookstore. There are many other audio book sources that are much much more trustworthy. Once audiobook store gets your credit card information, and despite your repeated attem... See more

I was charged $10 per month for nearly two years for a service I never knowingly subscribed to and never used. I was not clearly informed about any recurring billing and only recently discovered the... See more

This easy to use website is very clear about the purchase options, the FAQs page answers many questions, and the huge variety of selections keeps me coming back. After careful reading I signed u... See more

Avoid like the plague. Once you register your card you will automatically pay monthly - EVEN WHEN YOU CANCEL YOUR MEMBERSHIP. The only way to stop paying is by actually emailing customer service... See more

The audiobook selection and quality are among the best. I’m also very happy with the customer service too; they’re very responsive and even offer extra credit (or sometimes an audiobook!). I appreciat... See more

I'm kind of a cheapskate so I always make sure I don't get into any kind of unwanted subscription. On this thing, I bought a book, but didn't notice I was suddenly a subscriber unntil it showed on my... See more

I contacted audiobooks about a book that I purchased. I wasn't happy with the narration of this book. Tarah immediately helped me out by getting me a credit for the book. I am super appreciative for t... See more

Buyer beware! If you purchase any audiobook, you will incur a monthly subscription fee of $11.95. You cannot simply purchase the audiobook & save it on your device. When you request cancella... See more

As with Middlemarch, I loved Wanda McCadden‘s depths of reading and interpreting, and how well these interpretations were conveyed in her voicings. As for the book, it is also very deep, very exciting... See more

All round good experience - easy to navigate the site, make a purchase and payment, download went smoothly, sound quality is top notch. Will gladly use Audio Book Store again. Thanks guys! :)

Horrible customer service. Went to purchase a book and I unknowingly signed up for their membership for 10 dollars a month. I didn’t get an email that stated that’s what was happening. Zero receipts t... See more

At first, I was shocked to discover that charges continued to be withdrawn from my credit card for several months — without my knowledge. I contacted AudiobookSTORE, and the issue was quickly resolved... See more

I recently bought several audiobooks from AudiobookSTORE.com, and the experience has been terrific. I like the elegant simplicity of the website, the intelligent layout, the ease of ordering, the reas... See more

Careful: like many other users I bought one book and they have since been charging me for a subscription that I never signed up to. Cancelling is difficult since their app does not allow it. Hands off... See more

I've found it easy to get and listen to audio books through Audiobookstore. The customer service has been fantastic and they have responded very quickly to my questions and requests. It's been a nice... See more

I bought an audiobook and unsuspectingly was subscribed to a monthly subscription. This was not at all made clear to me and I could not find a subscription on my account details until after I contact... See more

I purchased an audio book from AudioboolStore's on sale now section and later found it a dollar cheaper on another site, and it was not even on sale. I also cannot play it from their website, it reall... See more

This is a scam subscription service. You sign up to get a single book but you end up getting charged each month (and you don't even get a credit or anything for this subscription...) And, it's s... See more

Be very careful when using this site. There is no way to get your payment info off the platform & unable to call any customer service line. I only purchased 1 book and my cc continued to be charged m... See more

I like all these other reviewers bought a book online only to realise I was now a subscriber!!! Lucky I realised after the 1st month was taken and quickly cancelled it, very misleading, I didn’t recei... See more

I like audio books. But I will never buy one from this dishonest company again. After purchasing, you are apparently (without your knowledge?) signed up for a monthly program which charges your credit... See more

Like others mentioned, I also made the mistake of buying an audio book… In order to buy an audio book you have to register your card. Immediately after I finished listening to the audio b... See more

This is a wake up call for people responsible for this website. 41% of 129 people (that is 53 plus me makes 54 people) are not happy with the way you mislead someone to purchase your audio books. I h... See more

My experience is another company signing me up and I did not realize I was signing up for life. After I received charges I did not expect, I tried to cancel. The charges kept coming even though My a... See more

I never write reviews, but after trying so many different audio book apps, Audio Book Store is by far the best I’ve used. I absolutely love that the Flex Pass monthly membership is so affordable and a... See more

This is probably the best audiobook app I've used. The app and website are easy to use and the cost is reasonable, especially if you subscribe. There is a wide variety of books and I love that I can d... See more

Please be aware that this company will store your credit card if you purchase ANYTHING from them and you will not be able to remove it yourself. According to Tarah at customer support: "We first wou... See more

I've purchased 1 book. Audio Book Strore offered me a subscription as it is cheaper that way. OK I accepted. I managed to read the book only in 2 months but still I was about even. Then I figured th... See more

It's been really easy to get and listen to audio books through audiobookstore. The customer service folks have been very friendly and helpful. They are very quick to respond to questions and happy to... See more

Very easy to use, cheaper than other audiobook plans. I am very happy with the switch and would recommend audiobooks. Also very good selection.

Downloaded a book and now i am paying a monthly fee which i was unaware of. Very little disclosure on this or not transparent!!!

All I wanted to listen to was one book. I couldn’t find it anywhere else so I purchased what I thought was a one time payment of $9.95. Apparently I signed up for their flex pass option and was charge... See more

I love buying audiobooks here it does not matter if you are apple android or prime you can put your audiobook where you need and it really help when your kids love audiobooks we don’t really listen to... See more

Tarah was very helpful with our situation.

Having difficulty cancelling this subscription. 2nd email just sent

Good customer service! I appreciate Tarah’s professionalism in addressing my concern! Thank you!

Customer service is very helpful and effective