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Carwow UK Reviews 77,646

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the service provided, noting its straightforwardness and ease of use. People appreciate the user-friendly website and the support they receive throughout the selling process. The staff is frequently mentioned for their helpfulness and knowledge, contributing to a smooth and reassuring experience. Customers highlight that using this platform takes the hassle out of selling a car, avoiding time-wasters and offering a safe and secure process. While some reviewers express mixed feelings about the final price achieved, with initial valuations sometimes being higher, many are ultimately satisfied, especially when compared to part exchange offers. The ability to set the price and the professional conduct of the car collection companies are also appreciated.

Based on these reviews

Rated 5 out of 5 stars

Pretty smooth process. Detailed all the issues / damage on vehicle in setup and photos posted, avoided any problems on inspection / collection, no haggling. Fair valuation on vehicle and dealer paid i... See more

Rated 5 out of 5 stars

To get my car listed was straightforward. Good guidance on what photos to take. Good visibility throughout the process via text, email. Pleasant crew out to inspect & collect. Slightly disappointed p... See more

Rated 3 out of 5 stars

Decent enough, initial values are quite inflated. Probably more accurate for newer cars whereas anything 10+ years old less so. Valuation was 4100, reserve 3800, highest bid 3700. Then price knock... See more

Rated 1 out of 5 stars

Initial valuation was used to lure me in Car sold for £900 short of initial valuation Persuasive tactics used to accept low offer Questions and complaints met with silence or garble responses... See more

Rated 5 out of 5 stars

Better valuation compared with another well known company Very polite and helpful person who collected my car, Dealer transferred money very very quickly. Drive collection company very helpful. D... See more

Rated 5 out of 5 stars

Amazing service, I don't have capacity to deal with privately selling, can't take all sorts of people with stupid offers. I Described my car honestly put pictures as website advised 8 hour latter... See more

Rated 5 out of 5 stars

Carlow gave very clear instructions on how to put my car up for auction and kept me updated every step of the way. The car collector was courteous and kind guiding me through the DVLA notification onc... See more

Rated 5 out of 5 stars

When the car didn't reach reserve on 1st days car wow rang and suggested dropping it by £250 and it sold the next morning. Buyer picked up on Saturday morning money paid straight to bank no issues a... See more

Rated 4 out of 5 stars

Got close to the price I was expecting, and everything was completed in time. The only negative issues were the inspector took over 4 hours to inspect the car and get his report submitted to the buyi... See more

Rated 5 out of 5 stars

Everything went as planned with the only criticism being the somewhat optimistic valuation initially placed on the car but still happy enough with the final price achieved at auction. A bit more work... See more

Rated 5 out of 5 stars

Carwow got me the best offer on my car by some margin compared to other car buying sites and P/X. They were also incredibly helpful when I rang up to ask questions and for support. The process itself... See more

Rated 1 out of 5 stars

Original valuation felt like a con to get you to use Carwow. Given a valuation and then told the car would be listed at a much lower reserve. (No negotiation on this) Vehicle meet the res... See more

Rated 4 out of 5 stars

Easy to work, easy to communicate- and you set the price! Settled my finance, car sold and collected within a week- really quick and easy! Only thing to improve on is that the dealership knocked £3... See more

Rated 5 out of 5 stars

Honestly couldn’t recommend these enough. After trying webuyanycar (insulting offer received) we thought we’d give these a go. I’m glad we did. Very fair price recommended, sold at auction for r... See more

Rated 5 out of 5 stars

I found Carwow easy to use & managed a quick easy sale through them. They require a good set of photos & an honest description but make that simple & straight forward to do. Once the advert had g... See more

Rated 5 out of 5 stars

Sold my car via Carwow, got £3000 more than PX offers but probably £1000 less than I may have got privately. (2024 Velar) However it was an easy, straightforward, safe and secure process with lots of... See more

Rated 4 out of 5 stars

Recently sold my E220 through carwow, didn't meet the reserve but given px values and we buy any wreck dot com valuation still being lower than the highest bid I went for that. From listing through t... See more

Rated 5 out of 5 stars

When buying or selling a car it can be quite intimidating. I’ve now used carwow 3 times in the last 5 years and every experience has been fantastic, reliable and reassuringly straightforward. I can on... See more

Rated 5 out of 5 stars

Before using carwow I tried different well known sites but was very disappointed with their service. Nothing moved quickly and I was hit with setback after setback which lasted a few weeks. When I... See more

Rated 5 out of 5 stars

Fairly easy process. Communication was excellent. Value quoted online was said to 6 weeks outdated which was a bit misleading. Once sold at Auction there was some issues with communication frim t... See more

Rated 5 out of 5 stars

Every aspect of the transaction was covered by good communication. This is a very good platform for car sales but I suspect that it's aimed at 'younger' vendors who would carry out the whole procedur... See more

Rated 5 out of 5 stars

Carwow took control and set a realistic target for the price of my car. The bidders clearly wanted my car and exceeded the reserve price by several hundred pounds. The process of dealing with the comp... See more

Rated 5 out of 5 stars

Couldn’t really fault the selling experience provided by Carwow. Excellent step by step guide to get you vehicle ready.I wasn’t sure they could deliver what was stated BUT I was wrong, received more m... See more

Rated 5 out of 5 stars

It was my first time using Carwow UK. The procedure from start to finish was a breeze. I don`t embrace modernity, mobile phones, or computers and laptops well. However, with a little guidance, I comp... See more

Rated 5 out of 5 stars

I found this a very quick and simple way of selling my car instead of selling on eBay or Autotrader. You obviously get a bit less for your car selling this way but I didn’t want the car hanging a... See more

Rated 5 out of 5 stars

My car sold thanks to Carwow, sold a bit short of the target but was happy to accept the offer. I felt that the Carwow team was there all the way through the process which gave me confidence that the... See more

Rated 5 out of 5 stars

I was sceptical that selling my car through somebody such as Carwow would be up to much. How wrong was I. Valuation was provided almost instantly and that gave pause for consideration of selling rat... See more

Rated 5 out of 5 stars

First time selling this way. Step by step guidance on uploading photos and documents. Plus check-ins from car wow staff. Collection too was easy. Ownership changed online, settlement balance and re... See more

Rated 5 out of 5 stars

Used car wow to sell my car outstanding service so quick and easy man who turned up to appraise vehicle very knowledgeable could tell was a fellow petrol head didn’t try and knock me down paid full p... See more

Rated 5 out of 5 stars

Everything was straight forward. No messing around haggling. Communicated clearly throughout the process including useful guided tool to help ensure all pictures, documents uploaded. Give yourse... See more

Rated 5 out of 5 stars

Carwow made my car selling experience easy and pain free. The best bit was I getting a much better price for my car than I was offered in part exchange. The process of listing the car was really strai... See more

Rated 4 out of 5 stars

Very simple process, uploaded pics, gave an honest description of my vehicle and it was listed on the next available auction. Highest offer didn't quite make my reserve and I had the option of two fur... See more

Rated 5 out of 5 stars

The sale of the vehicle went extremely, smooth ,easy process to follow. No fuss , no haggling , if your vehicle is in good condition you will receive a fair price the vehicle deserves. The buyer ‘s ar... See more

Rated 2 out of 5 stars

Payment for car took 4 days to come through. Finance agreement wasn’t paid off for 5 days once car was sold. The Whole experience wasn’t particularly smooth. However I will say the payment teams commu... See more

Rated 5 out of 5 stars

Excellent from start to finish, 10/10, Sold car for reserve, dealer inspected car, didn’t chip price. Transferred ownership, cancelled tax, paid BT full amount, complete in 45 minutes. Yes I could... See more

Rated 5 out of 5 stars

Very easy to list car with simple instructions to load on to the site. Great communication and a satisfactory sale with a betetr price than had been offered in part exchange. Kept in touch through th... See more

Rated 5 out of 5 stars

Excellent option for selling your car; once your photos and details are accepted, which can take some time. Good guidance from Carwow, staff seem well informed and helpful. Kept informed throughout a... See more

Rated 5 out of 5 stars

Excellent experiences selling my E class. Easy listing with guidance on what photos are required. Slightly lower price than advertised and reserve was much lower but reached decent price on sale. Stil... See more

Rated 5 out of 5 stars

The overall process is very well guided, from initial enquiry to finalising the car details and then to completing the sale, including timely prompts and progress updates. The website was especially... See more

Rated 1 out of 5 stars

The communication with the dealer on pickup was horrendous . He was very rude and dishonest. My advice to people is that if you sell the car stick to your guns with the price. All photos you take will... See more

Company replied

Rated 5 out of 5 stars

I listed my car on multiple websites and got the best offer which was very close to my asking price through Carwow. The process of listing and getting approval was straightforward. Staff were always a... See more


Company details

  1. #78 of 104 best companies in Car dealer
  2. #121 of 206 best companies in Online marketplace
  3. #28 of 37 best companies in Price comparison site
  4. #44 of 63 best companies in Used car dealer

About Carwow UK

Written by the company

We’ve created an open and honest marketplace where you can buy and sell your car for free and get a great price from our network of trusted dealers.

We’re not petrolheads - we’re just here to put you in the know and empower you, so you can change cars in confidence.

  • SELL YOUR CAR
  • From your sofa, we’ll do all the hard work.

  • GET A GREAT PRICE WITH CARWOW
  • Thousands of dealers can compete for your car in our online auctions.

  • YOU DON'T PAY A PENNY
  • No fees, no hassle.

  • BUY YOUR NEXT CAR
  • Design your dream car or browse high-quality used and new car listings.

  • WE'RE HERE TO HELP
  • Find out what it’s like to be behind the wheel with our in-depth & unbiased video reviews.


With over 8 million subscribers on our youtube channel.
We’re not just a place to buy and sell - we’re on a mission to put you in the know and make you feel good about changing cars.

Our customers trust us.

Join over 1.2 million drivers who’ve bought or sold a car with carwow.

Any questions? We’re always happy to help. Call us on 0204 586 4000 between 08:00 - 18:00 Monday to Friday or 09:00 - 17:30 on Saturdays.



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4.4

Excellent

TrustScore 4.5 out of 5

78K reviews

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Rated 5 out of 5 stars

Decided to use carwow as it was one of…

Decided to use carwow as it was one of the companies recommended by a major car dealer. Also, carwow had the highest valuation for my vehicle. Overall very happy with my experience.
There is a step by step guide on the type of photos required. I got regular updates regarding the auction, sale of my vehicle and what to expect after my vehicle was sold.
Would definitely recommend this company to family and friends.

6 February 2026
Rated 3 out of 5 stars

Sale price was good

Sale price was good, however purchaser was persistent in finding ways to knock the price down. Not a great experience at the back end. Quite confrontational

6 February 2026
Rated 1 out of 5 stars

Joke

First time using this platform for selling my car
They set the reserve at £7000
Highest bid was £6200
I refused this, next thing I'm getting emails says "congratulations, you've sold your car at £6200"
"Someone will be picking your car up this week"
Absolute clowns, nobody will be picking it up
Joke

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Good Service with useful advice

I honestly felt that all the advice given by Car Wow was useful, it's important to emphasise the necessity to be very honest about your vehicle as the purchasing dealer does carry out a thougher examination at collection, the support from car Wow is good and of course there are no charges...all in all I would recommend..

8 February 2026
Rated 4 out of 5 stars

Overall it was a decent experience

Overall it was a decent experience. Good communication throughout but the difference from original valuation to final amount was just too much! I was honest about the condition throughout and it didn’t even reach the reserve price which was disappointing.

6 February 2026
Rated 3 out of 5 stars

Smooth process, but pricing felt misleading

The process of selling my car through Carwow was smooth and well organised, and communication was generally good. However, the final sale price was around £1,000 lower than the initial estimate, even though the car had no faults. I was told this was because the car would go through auction, which resulted in the reduced price.

While the overall experience was straightforward, the initial estimate felt somewhat misleading given the final outcome. Other than the pricing issue, everything else was fine.

29 January 2026
Rated 5 out of 5 stars

Exceptional customer service

From start to finish, the service was absolutely outstanding. The entire process was made straightforward and stress-free, with clear guidance at every stage. Their website is exceptionally user-friendly, easy to navigate, and designed in a way that makes uploading documents and submitting all required information simple and efficient.

Overall, this has been one of the best experiences I’ve had in relation to car sales since owning a vehicle. The professionalism, clarity, and ease of the whole process truly set them apart. I would highly recommend their services to anyone looking for a smooth and reliable car sales experience.

7 February 2026
Rated 4 out of 5 stars

Great Sale, Poor Collection

A reasonable smooth process in terms of the sale. Slightly disappointing sale price. Great communications with the buyer, a genuine dealer. However the collection process was poor, hence 4 stars. It took too long to get an agreed date. Then a couple of hours before collection it was cancelled, the next date was going to be another 6 days which just didnt work for us when taking time off work etc. In the end drove the car to the dealer 15 miles away myself. Money transferred within 15 minutes.

6 February 2026

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