cinch Reviews 57,887

Car is good. The wait for a car that I'd not seen nor test driven was nerve-wracking. Delivery was good. Valeting could have been improved- infotainment screen was dusty, rubber phone charging mat was... See more

Hassle free experience. Steve spent plenty of time with me going through every aspect of the car including setting up my phone, tuning radio stations and explaining every function. This was easily the... See more

Avoid at all cost’s car didn’t turn up on the day I was told, lost a days wage because off time off work. Sent a complaint in still waiting over a week for even an acknowledgment email. Car did event... See more

Car was delivered on time there was good communication on day of arrival. Robert delivered my car showed me around it and spoke through the features. Finance application was very easy and there was a... See more

Wow what a brilliant experience. Ive bought and sold 34 cars in my lifetime so I’ve dealt with many many dealerships and private small garages, by a mile this was the easiest and stress free purchase... See more

I have purchased many cars over the years both new and used, usually from a main dealer. My Cinch experience has surpassed even my most optimistic expectation. The faff free experience they promote co... See more

From start to finish the whole process was made simple, customer service available both on live chat and phone to discuss any questions about the car prior to purchase. Same again after with any quest... See more

My car was delivered to me today & I was really impressed with the lovely handover specialist driver Craig! He had cleaned it, checked its levels, tyre pressure, battery charge, deleted the previous o... See more

Process was very straightforward and kept informed what was happening at each stage. Car delivered as arranged and Elaine was very friendly and helpful and it had a quarter of a tank of petrol le... See more

Revised this review to 1 star because 0 wasn't available. Cinch have not resolved our issues. Their adverts are misleading and not transparent of all imperfections. The 14 day return option is not as... See more

A good price, easy to pay and the car looks good and handover was efficient at the collection point, but less impressed after that. A recent service was claimed but no stamped up service history was p... See more

Was worried about the purchase as all on line. No need, it was excellent,easy and professional. Max on my call for purchase was very professional, patient and talked me through the process, excel... See more

Delivery driver Karl Best noticed something was off with the alignment, he popped into Kwik Fit before bringing it to me and left me the paperwork for proof of work. He could have easily ignored thi... See more

The whole process was really easy. Everyone I dealt with were helpful and seemed happy to be doing their job there which always increases the sense of trust. Kevin delivered the car, his communication... See more

Steve was absolutely incredible at talking me through my first car! He waited around for multiple hours as my delivery time slot was 13:00-18:00, but he arrived at 10:00, so he waited until I finished... See more

What went wrong? Where do I start? Maybe making us drive illegally by not putting the car in the right name. By failing to acknowledge emails, by having to chase them up with nothing when they... See more

Really friendly and helpful guy dropped off and picked up the new car I had got from cinch. He let me know when he would be arriving and explained all the new feature the car had putting me at ease. U... See more

I am genuinely beyond happy with my experience with Cinch. What an absolute ride, in every sense of the word. I bought a Peugeot 2008 GT and the car arrived in immaculate condition. Properly... See more

Wanted a particular make/model to replace an existing car. The website makes that easy to find. Clear prompt help on the phone explaining warranties, etc. Excellent delivery service, car delivered... See more

Just wanted to share my positive experience of buying a used car from Cinch at Derby at the end of October. Firstly we struck lucky with the salesman, George who handled the transaction in a really pr... See more

After a quick and easy sales process my car was delivered on the scheduled day albeit a little later than expected because of a suspected issue noticed by the delivery driver. The car was sent for inv... See more

It was easy to purchase from Cinch, you pick a date then you would expect a transporter to deliver it to your home. It was driven down to me in East Sussex all the way from Corby, putting just over 10... See more

This was my second time purchasing a car through Cinch and I was once again very pleased. All communication and instructions were clear and professional. Any queries I had were dealt with quickly and... See more

Terrible service, terrible car, arranged return the morning after I collected the car the evening before - the car was awful, filty, smelly, full of dog hair, holes in the upholstery, marks on the uph... See more

My first time buying a car from Cinch, I was a bit apprehensive at first but everything went smoothly. Very straightforward and overall excellent service, especially Karl in the sales team and Andy wh... See more

I held off for a month after purchasing my Mitsubishi Outlander after reading some horror stories. Cinch have silenced all those, and more. Smooth transaction and service from start to finish. The car... See more

Very easy to deal with Cinch. Good cars at competitive prices. The delivery was perfect, Pandeep Singh delivered our car and he was great from start to finish, he kept us informed of the delivery time... See more

Pardeep a very hard working man came to pick the car DS70DLK in time despite the bad weather conditions,I’m sorry I decided to return the car,but doing business with CINCH is peace of mind as they val... See more

We collected a Jaecoo 7 Luxury SHS (Plug-in Hybrid) in Pearl Silver with a Black Roof, from the brand new Cinch Omoda & Jaecoo site in Manchester and I can honestly say the entire experience has e... See more

Staff were very helpful with my initial enquiries, my first Cinch purchase. My post purchase enquiry was so quickly responded to, I emailed 2030, 0845 the following morning I recieved a phone call, la... See more

The part exchange price was higher than other dealers which meant I could buy the car I wanted within budget. The process was very straightforward, no stress and the staff at the collection point in C... See more

Good customer service apart from the coffee machine being out of order! Handover of my part exchange vehicle was easy, all completed online, and collection of my new VW Tiguan was smooth. I have since... See more

After feeling sceptic about the bad reviews, i can honestly say I've not had an issue with cinch from start to finish. Hada bloody good experience, car feels fine, driver delivered my car before i wen... See more

Easy transaction. Quick response with delivery date. On the day received text with delivery time, Kept in contact with person delivering car as time delay (traffic delays due to incident), driver g... See more

Very quick and easy to purchase a car. Easy to use website with all the information you need. Received daily updates once purchased and on delivery day the driver first texted me early in the morning... See more

I had a new car delivered to me on Monday by a lovely guy called Brayan. He was very courteous and professional. I hadn't realised until the next day unfortunately I had left my handbag on the back... See more

Great service from Cinch. We phoned to enquire about purchasing an id3. The young lady answered all our questions and explained in detail the process to buy the car. The emails we received were v... See more

The website is excellent. Very clear. Accurate pictures of inside and outside and all features are noted. Prices are fair and there is a huge variety of cars and models. Good options for buying whet... See more

Our experience with Cinch was great. Super friendly staff who took us through all the steps clearly. The no pressure approach we had as well as aiding in part exchanging our old car made the process... See more

Leslie reeder was really professional and friendly. Called in advance as promised, explained how the vehicle functions all worked and was quick and efficient. Explained cinch charge card and MOT and s... See more

Having heard about Cinch through adverts, we thought we'd give them a try when we needed to replace our car. The whole process has been so straightforward, simple and hassle-free; just brilliant! We a... See more