Motormoolah Reviews 743

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and hassle-free nature. People appreciate the fair prices offered, often better than competitors, and the straightforward process, from online valuation to car collection. The staff is frequently mentioned for their professionalism, friendliness, and helpfulness in guiding consumers through each step. Consumers also value the smooth payment process, with money often transferred quickly and without issues. The user experience is generally considered excellent, with an easy-to-navigate website and clear communication. Many reviewers express their willingness to use the company again, recommending it for its speed, convenience, and overall positive experience.

Based on these reviews

Rated 5 out of 5 stars

Absolutely amazing, got valuation online, few messages away agreed on the deal to sell my car, dropped off same day and in less than an hour I was on the way back home. Imogen from Motormoolah (Derby)... See more

Company replied

Rated 5 out of 5 stars

I recently sold my car to Motormoolah and I have to say that the experience was fabulous. Kierran made the whole process easy and gave me confidence from the start that all would go as promised. I d... See more

Company replied

Rated 5 out of 5 stars

Decided to sell my Renault Clio 21 plate via Motorhoolah. From start to finish no issues, fair price for car & good communication from Transport company.. Money transfered into account before they... See more

Company replied

Rated 5 out of 5 stars

Contacted by Ben, warm friendly service. Not at all pushy or condescending. Offered a fair price above previous offers from other auction type sites. Straightforward process to upload paperwork and i... See more

Rated 5 out of 5 stars

Happy with my experience with Motormoolah. Advisor Ben was professional & personable. Took around a week for the car to be collected and this part of the process is usually the most stressful- but wa... See more

Company replied

Rated 5 out of 5 stars

Excellent experience selling my car through motormoolah. I was a little worried as I hadn't heard of the company before but I shouldn't have been! Everything was very straightforward and explained wel... See more

Company replied

Rated 5 out of 5 stars

I read quite a lot of reviews on Trustpilot and other sites, and there were some negative comments. Overall though, the whole journey was smooth and easy. Uploading the photos was a bit chall... See more

Company replied

Rated 1 out of 5 stars

GARBAGE Don’t be conned with an over exaggerated offer it’s definitely not what you’re going to get. Unprofessional louts show up, looking like they are ready to break into your home never mind bu... See more

Rated 5 out of 5 stars

Process was good. Dealing with Ben felt more personal than other car buying companies I've used in the past. Price was over 30% higher than WBAC and better than best bid with Motorway. Would definitel... See more

Rated 5 out of 5 stars

I was a bit sceptical about using an on-line service to sell my car. I didn't need to be as i received a great service from beginning to end. The price was higher than any other companies. James ins... See more

Rated 5 out of 5 stars

I only came across motor moolah on the off chance looking at we buy any car. You get zero hassle with these guys and what they offer you is the price they pay if your honest and without all the added... See more

Company replied

Rated 5 out of 5 stars

Agreed a price with Ben, slightly less than was expecting but to be fair wasnt going to get retail value. Driver arranged to pickup, took photos, asked some questions, quick test drive. Money was tra... See more

Rated 5 out of 5 stars

I helped my dad to sell his car through Motormoolah and had a fantastic experience. He’s not very confident dealing with online companies, so it was such a relief to have such a smooth, easy process... See more

Company replied

Rated 5 out of 5 stars

It was a hassle free experience with Ben. Sold my VW Tiguan. The entire process was less than an hour (from filling our the valuation form, sharing photographs and getting an offer). Pick up was arran... See more

Rated 5 out of 5 stars

Recently sold my Toyota Corolla Sports Touring to Motormoolah and the whole process was excellent from start to finish. I started with an online valuation, then got a follow-up call to confirm det... See more

Company replied

Rated 5 out of 5 stars

Easy and transparent communication. Courier arrived as planned, checked over the car and sent pictures to the garage. The garage did knock off £150 in total for 2 badly scuffed alloys which I expect... See more

Company replied

Rated 5 out of 5 stars

I was abit unsure about it all to begin with as never heard of them before an someone recommended them to me, really simply an easy process that's done in matter of days. Car paid off an any extra tra... See more

Company replied

Rated 5 out of 5 stars

Thank God for adverts. Never heard of them, then advert appeared on Facebook. Entered details on website, price offered was excellent, process easy and handover straight forward. No offering price on... See more

Company replied

Rated 5 out of 5 stars

I was a bit unsure at first since MotorMoolah isn’t as well-known as some of the big names, but I’m really glad I gave them a try. The whole process was quick, professional and completely hassle fre... See more

Rated 5 out of 5 stars

I've been blown away with how straightforward the whole process has been selling my car with MotorMoolah. Ben was my rep and he's been helping me through everything. I particularly liked how I showed... See more

Rated 5 out of 5 stars

We couldn’t have asked for anything better - a truly wonderful team to work with. Ben, in particular made our experience exceptional. He immediately answered any queries, gave great advice and helpe... See more

Rated 5 out of 5 stars

The process of selling my car was seamless from start to finish. From initial enquiry until car picked up was around 5 days in total and went without a hitch. Motormoolah settled my outstanding financ... See more

Rated 5 out of 5 stars

No complaints , offered more than any other similar car buying service. Gave a quote subject to reviewing the photos etc provided. A tiny amount got knocked off the original quote once I sent the ph... See more

Rated 5 out of 5 stars

Fantastic experience with Motormoolah. I’ve always been sceptical about these kind of companies, But Motormoolah made me an offer based on the pics and description I sent them of my car and there was... See more

Rated 5 out of 5 stars

Lovely company to work with, they offered me £ 2500 more than webuyanycar!, I was treated very well, great customer service and communication through out. A lovely gentleman collected my car, took it... See more

Rated 5 out of 5 stars

Needed to get rid of my car as I was barely ever using it and inherited myself an old Kia to get me to and from work. Niall at motor moolah was brilliant from start to finish. Sent my details and pict... See more

Rated 5 out of 5 stars

Just sold our 2 cars to Motormoolah and without doubt the service was exceptional. Ben was excellent, making sure all communication was clear and simple and checking that we were happy with everything... See more

Rated 5 out of 5 stars

Sold my car with outstanding hp and they paid it off and given me equity based on the value they have provided with my car. Also informed ben that the milage of my car increased by 1500 miles and said... See more

Company replied

Rated 5 out of 5 stars

Uploaded my pictures showing close up condition of vehicle along with proof of service history. Price given over the phone is what I received as the car was as good as the pictures suggested. Price... See more

Rated 4 out of 5 stars

Its was easy all way though but just waiting in all day because they very busy so they say am pick up but its pm pick 530 pm aparted from that I can't fault there service .

Company replied

Rated 5 out of 5 stars

We recently looked at changing our car at The Big Motoring World, in Cannock, Not only did they try to hoodwink us into taking out finance and warranty cover they only offered £4500 in part exchange.... See more

Rated 5 out of 5 stars

A great experience, I thoroughly recommend Motormoolah. I rang yesterday and received a good price for my car - nearly 1000 more than we buy any cars offer. I drove to the garage today, my car was che... See more

Rated 5 out of 5 stars

I had to sell a vehicle for an elderly relative who has stopped driving. Used Motormoolah as I had sold a car to Hilton via another platform. Got a good offer, no haggling, no bother at all.... See more

Rated 5 out of 5 stars

Honestly can’t recommend Ben at MOTORMOOLAH enough. I’d actually never heard of the company before selling my car so I was abit dubious. Everything was made so hassle free from sending the pictures ov... See more

Rated 5 out of 5 stars

The best place to sell your car. Of course I tried all the usual online sites but no one could beat Motor Moolah. Fantastic service from the team through the whole process. Competitive offer right f... See more

Rated 5 out of 5 stars

I submitted my car details online and received a competitive quote for my vehicle which I was happy with. I had excellent communication with Kierran, and when I handed my car to him I was paid the ful... See more

Company replied

Rated 5 out of 5 stars

Had a pleasant experience with Motormoolah. At first I was a bit unsure as the offer is straightforward up to processing of papers. Paul was really professional, did a test drive. Verified all paperwo... See more

Rated 5 out of 5 stars

The whole sale process was very easy from first speaking to Ben agreeing a fair price then uploading all the photos required . Next day Kieran arrived to collect my car, inspected car, all was ok a... See more

Rated 5 out of 5 stars

Fantastic experience. The money was in my bank account with no haggle over the price offered. Ben was the sales advisor who dealt with me. Fantastic communication from him. I was concerned about sel... See more

Rated 1 out of 5 stars

Found Motormoolah online, requested a price for my newly new Clio, had a quick response with an acceptable price by email and also had text messages. Tried to progress the sale using an online... See more

Company replied

Rated 5 out of 5 stars

Ahhh this company is amazing. Phone call yesterday, provided all information and any alloy damage/any scratches, took a little bit of valuation which was fair. Price was good and I hope they honestl... See more

Company replied

Rated 5 out of 5 stars

Smooth, hassle free transaction. I have to say this was the easiest, hassle free and professional car selling transaction I have ever done. Believe me, I've sold a few cars over the years. From fi... See more

Rated 5 out of 5 stars

We recently sold our 2017 BMW1 series to Motormoolah and can highly recommend them. We received over £1000 more than any other quote. The collection was arranged quickly with no price haggling on th... See more


Company details

  1. Car dealer

Written by the company

Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

743 reviews

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Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cannot fault !!!!

I went to several dealers , who all offered below what my car was worth to sell ...motormoolah gave a really great price above any of the other providers on the market...l dealt with Ben for the sale of my car , Ben was extremely helpful every step of the way , answering all of my querys promptly...he is an asset to the company thanks Ben !!! It was all seamless , the chaps that picked up my vehicle were very helpful..making sure they got to me even though there was a delay due to traffic etc ...they still arrived to fulfil my sale ...they are worth their weight in gold ....l got the full price quoted for my vehicle , money was in bank 1/2 hr later ...highly recommend selling your vehicle to motormoolah , they are a cut above the rest sincerely...

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Sh!t show at the f"ck factory

Given my experience with Motormoolah 1 star because there was no less. Arranged to sell my truck - sent photographs of the vehicle and had a guaranteed price back from them saying this is what you will be paid. A bloke turned up from someone called Hilton Garage (presumably who MM were selling the car to for a commission) and he/they weren't aware of the cars condition, MM had not forwarded photos. The bodywork is abit banged up in places. Which i was transparent with MM about from the start. The bloke left, rang his supervisor and forwarded a video of the cars condition. Shortly afterwards the bloke called me and said he had been told to abort the collection as they didnt want the car. I have not heard from MM since. Not blaming the garage, if they knew they wouldn't have proceeded, this was all because of MM and it's such a shame cos the initial sales guy i spoke to seemed OK. Will never use again or recommend.

7 February 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Hi Paul,

Thank you for taking the time to leave a review. We’re genuinely sorry to hear about your experience and the frustration it caused.

We’d like to clarify that Motormoolah is a specific buying department of Hilton Garage, the independent purchasing dealer who attended the appointment. We completely understand how disappointing it must have been to arrange a price and then have the collection aborted on the day.

When our driver arrived, it became apparent that the vehicle had more extensive damage than had been advertised to us. Unfortunately, the information and images provided to us prior to collection did not reflect the full extent of the bodywork condition. As a result, once we assessed the vehicle in person and shared a video with our buying team, we had no option but to abort the purchase based on the discrepancy.

This decision is never taken lightly. We absolutely understand why this situation feels unfair from your perspective. Had the full condition been accurately conveyed to us beforehand, we would have either adjusted the offer accordingly or avoided arranging the collection altogether — saving you the inconvenience.

We want to reassure you that our driver acted professionally and followed our standard buying process. There was no intention to mislead or waste your time, and we sincerely apologise for the disruption caused.

We genuinely wish you the best with the sale of your truck and are sorry that this experience didn’t reflect the smooth process you were expecting.

Kind regards,
The Motormoolah Team

Rated 5 out of 5 stars

Agreed the price over the phone having…

Agreed the price over the phone having submitted photos. Man came inspected the car and the money came through 10 mins later. Perfectly easy and much better price than WBA’s. Highly delighted

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting unprofessional and have a…

Disgusting unprofessional and have a robot to message you a avoid all costs fake lies

6 February 2026
Unprompted review
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Reply from Motormoolah

We’re very sorry to hear about your frustration and appreciate your feedback. We use an AI chat system to help manage the large number of enquiries we receive each day, similar to many other companies, so that we can respond quickly and efficiently to all customers. However, all enquiries are monitored by our team, and we are always happy to follow up personally to ensure any issues are resolved. We have tried to contact you in order to resolve this, however we were unable to get through. An SMS has also been sent.

Please reach out to our customer service team at [email protected] so we can assist you directly.

– The Motormoolah Team 🚗

Rated 4 out of 5 stars

Its was easy all way though but just…

Its was easy all way though but just waiting in all day because they very busy so they say am pick up but its pm pick 530 pm aparted from that I can't fault there service .

6 February 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your feedback. We’re glad to hear the process was easy and that you were happy with our service overall. We do apologise for the delay with the pickup time — it was a particularly busy day, but we understand how inconvenient waiting in can be. We really appreciate your patience and your understanding, and we hope to be of service to you again in the future.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Head and shoulders above the competition

I recently sold my car to Motormoolah and I have to say that the experience was fabulous. Kierran made the whole process easy and gave me confidence from the start that all would go as promised. I did sell a car to Webuyanycar once and the difference between them is like night and day.
Motormoolah honoured the price and made the whole process hassle free.

17 December 2025
Unprompted review
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Reply from Motormoolah

Thank you so much for taking the time to leave such a great review. We’re delighted to hear that you had a fabulous experience and that Kierran was able to make the process easy and give you confidence from the very start — we’ll be sure to pass on your kind words to him.

We’re especially pleased to hear you appreciated the difference in service and that we were able to honour the price and keep everything hassle free. Your feedback really means a lot to us.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Positive experience

Happy with my experience with Motormoolah. Advisor Ben was professional & personable. Took around a week for the car to be collected and this part of the process is usually the most stressful- but was very pleased to be told I would be paid the full price offered. No further negotiations which was a relief.
I would recommend this company and I would use again.

5 February 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your lovely review. We’re really pleased to hear you were happy with your experience and that Ben was professional and personable throughout — we’ll be sure to pass on your kind words to him.

We understand that the collection stage can often be the most stressful part of the process, so it’s great to hear that everything went smoothly and that you were paid the full price offered with no further negotiations.

Thank you for recommending us, and we’d be delighted to help you again in the future.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

I shall return

Friendly, informative, professional, straightforward, i was offered a great trade in price ,paid into my bank account immediately i agreed to sell .I will definitely will use Motormoolah again

24 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your fantastic feedback. We’re delighted to hear that you found our service friendly, informative, professional, and straightforward, and that you were happy with the trade-in price offered. It’s great to know that payment was made immediately once you agreed to sell.

We really appreciate your support and look forward to helping you again in the future.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Really easy experience!

Really easy experience!! Great tech to upload documents etc and Ben was really helpful!

Driver that came to pick up the car really friendly and a pleasure to deal with and cash in the bank before he drove away

All in all a great service I would recommend

5 February 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for such a great review. We’re really pleased to hear that you had an easy experience and found our technology simple to use for uploading documents. It’s lovely to hear that Ben was so helpful, and that our driver made the collection process smooth and pleasant — with payment in the bank before driving away.

We truly appreciate your recommendation and hope to help you again in the future.

– The Motormoolah Team 🚗

Rated 1 out of 5 stars

Con artists from start to finish

Con artists from start to finish!

Avoid at all costs!

4 February 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

We’re genuinely sorry to hear that you’ve had a negative experience. This is certainly not the level of service we aim to provide. We take all feedback seriously and would like to investigate what went wrong.

Please contact our customer service team at [email protected] so we can better understand the situation and work to resolve it for you.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Great service,

Absolutely amazing, got valuation online, few messages away agreed on the deal to sell my car, dropped off same day and in less than an hour I was on the way back home. Imogen from Motormoolah (Derby) was very professional and friendly, informed about all sale steps, can’t be more impressed. Guaranteed price was in my bank within minutes, Definitely recommend.

31 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for such an amazing review. We’re delighted to hear how smooth and quick the process was for you — from getting your online valuation to agreeing the deal and completing the drop-off all on the same day.

It’s great to hear that Imogen from our Derby team was professional, friendly, and kept you well informed throughout the sale — we’ll be sure to pass on your kind words to her. We’re especially pleased that the guaranteed price was in your bank within minutes.

Thank you for the recommendation, and we’d be very happy to help you again in the future.

– The Motormoolah Team 🚗

Rated 1 out of 5 stars

Poor over all

Everything was smooth until sale of car and sent three people go pick car up, i’ve sold via motorway various times and this is by far the worst , i couldn’t be there due to work commitments and made my Missus feel uncomfortable were she had to message me of her where abouts incase as she had get in why they took for drive (motorway don’t do this) said issue with mirror and 3 years had car and never had any issue missus said he pulled it down and said it fell down, said was dirty but wasn’t just dusty of a usual car (no point valeting as said on phone to them previous) also mentioned and uploaded a pic of a slight scratch and made some mad thing up and never told them and reduced price although all pics sent prior including scratch

Very doubt will use them again and i’d be wary using them or make sure your not a women when selling to them

26 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your feedback. We understand your frustration, and we genuinely regret that your experience did not meet expectations. To clarify, Motorway does not buy cars directly — they act as a platform connecting sellers with dealers, which is why the process can sometimes differ. In contrast, Motormoolah buys cars directly from sellers, which allows us to control the entire process and offer a more seamless experience.

That said, we do apologize for the discomfort your partner experienced during the collection and any confusion about the vehicle's condition. We take all feedback seriously and would like to look into this matter further. Please reach out to our customer service team at [email protected] so we can address your concerns and resolve the issue.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Luke was amazing

Luke was amazing , one of the best ive dealt with in the industry

24 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your kind feedback. We’re thrilled to hear that Luke made such a great impression and is one of the best you’ve dealt with in the industry — we’ll be sure to pass on your comments to him.

We really appreciate you taking the time to share your experience.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Decided to sell my Renault Clio 21…

Decided to sell my Renault Clio 21 plate via Motorhoolah.
From start to finish no issues, fair price for car & good communication from Transport company..
Money transfered into account before they drove car away..

23 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your feedback. We’re delighted to hear that the process of selling your Renault Clio was smooth from start to finish, and that you were happy with the fair price and clear communication from our transport team.

It’s great to know the payment was in your account before the car was collected. We really appreciate you sharing your experience.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

From phoneing motormooler was agood…Car.

From phoneing motormooler was a good deseision to sell my car to you not pushy explayned everything .came to pick up explayned everything to me was a lovely young lady a very good experiencewould recomend you to everybody well worth it thank you.

19 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your wonderful feedback. We’re thrilled to hear that your experience from the first phone call to collection was smooth and informative. It’s great to know our team made everything clear and enjoyable, and that you felt well looked after.

We really appreciate your recommendation and are glad you had such a positive experience.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

I was sceptical about using one of…

I was sceptical about using one of these companies. I had a great experience. No hassle, no trying to knock me down in price. Checked my car. Money in bank straight away. I would use them again.

17 November 2025
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for sharing your experience. We’re delighted to hear that we were able to put your mind at ease and provide a hassle-free process, with a fair price and immediate payment.

We really appreciate your trust and look forward to helping you again in the future.

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

Easy & Stress Free

I helped my dad to sell his car through Motormoolah and had a fantastic experience. He’s not very confident dealing with online companies, so it was such a relief to have such a smooth, easy process. We received a quote higher than competitors, and we were never knocked down on the price! The car was collected quickly and the money in his bank as the car left the driveway. Everyone we dealt with from sales person to collection company was friendly and helpful!

Overall, a very easy stress free way to sell your car!

17 December 2025
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your fantastic feedback. We’re delighted to hear that the process of selling your dad’s car was smooth and stress-free, and that you felt confident throughout. It’s great to know you received a competitive quote and that the price was honoured, with payment in the bank as soon as the car was collected.

We’ll be sure to pass on your kind words to everyone involved — from our sales team to the collection company. We really appreciate you sharing your experience!

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

I sold my six year old Audi to Hilton…

I sold my six year old Audi to Hilton Garage today and it was a real pleasure. Ben was very professional and a credit to the industry which sometimes gets a bad press. I will definitely use this garage again when I have another car to sell.

8 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your kind feedback. We’re thrilled to hear that selling your Audi was a real pleasure and that Ben provided such a professional and positive experience — we’ll be sure to pass on your compliments to him.

We look forward to helping you again whenever you’re ready to sell your next car!

– The Motormoolah Team 🚗

Rated 5 out of 5 stars

I had a very easy and straightforward…

I had a very easy and straightforward experience selling my BMW through MotorMoolah. They offered me the highest valuation for the vehicle, which I was really pleased with. The collection process was excellent, and Mitchell carried out a thorough valuation on collection. He was friendly, very professional, and made the whole process smooth and stress-free. I’d happily recommend MotorMoolah to anyone looking to sell their car.

8 January 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your fantastic review. We’re delighted to hear that selling your BMW was easy and straightforward, and that you were happy with the valuation you received. It’s great to know that Mitchell made the collection process smooth, friendly, and stress-free — we’ll be sure to pass on your kind words to him.

We really appreciate your recommendation and look forward to helping you again in the future.

– The Motormoolah Team 🚗

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