Crowdfunder UK Reviews 2,840

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendliness and the helpfulness of the support team. People found the website easy to navigate, and the process of setting up and managing campaigns straightforward. The readily available support and advice were also highlighted as particularly beneficial. Consumers appreciated the platform's flexibility and the ability to customize their campaigns. The team's responsiveness and the quality of their advice were frequently mentioned. While some users reported issues with payment processes, such as unexpected fees or glitches, the overall sentiment regarding the user experience, website functionality, customer service, and staff support remains highly positive.

Based on these reviews

Rated 4 out of 5 stars

The videos and support were very helpful, as were the tutorial meetings. The process of setting up the page was straightforward and we had quick answers to our queries More flexibility over target... See more

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Rated 4 out of 5 stars

Website is very easy to use, dashboard is good, engagement from crowdfunder team is very good. Charging investors a fee, then charging fees again on payout was seen as a negative. Overall positive... See more

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Rated 5 out of 5 stars

This was my first time of using Crowdfunder, or anything like it. Due to all of the help videos and instructions I found it pretty straightforward to manage - though was still nervous hitting the "Go... See more

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Rated 5 out of 5 stars

Amazing platform that’s super easy to use and create a crowdfunding page. They are very transparent with fees and every option available to you. Payout happened in the time frame they gave with no iss... See more

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Rated 5 out of 5 stars

Interface is a little tricky to navigate at first but the help is brilliant, good speed of reply with considered and genuinely helpful advice. The platform feels more flexible in the long run than o... See more

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Rated 5 out of 5 stars

An easy process to set up and run our campaign and we were provided with great access to support and useful advice when needed. Once set up, the Web interface was easy to use and allowed us to update... See more

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Rated 5 out of 5 stars

The template to construct a page to advertise the Crowdfunder is a great format and easy to use. The link with Sport England match funding is excellent. The rewards system is a great way to get local... See more

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Rated 5 out of 5 stars

I used it , it allowed all-or-nothing funding, and that's what we wanted. It even lets you switch to normal funding midway if you need to, so that's a good safety net. We got the money, ther... See more

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Rated 5 out of 5 stars

The crowdfunder team looked after us really well. They did everything they'd promised and always responded quickly to queries. Their website is clear and we had no technical hitches. If you need to ra... See more

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Rated 5 out of 5 stars

The gift of giving is absolutely wonderful thank you so much Hardship is not a good thing at this moment in life so seriously thank you for helping us God bless the next person with the same o... See more

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Rated 5 out of 5 stars

We raised half of our target amount which will fund the first half of our leaflets for this year. Having never set up a fundraising account before, and not being a big fan of technology, it was re... See more

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Rated 5 out of 5 stars

Whilst uploading the various documents took time the team were excellent in their support. Difficulty was more due to fact that a number of documents were old and not easy to scan. Thanks for... See more

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Rated 1 out of 5 stars

Website not actually showing payment fields for input on either Chrome or Firefox ( all cookies, etc purged). Impossible to contact Crowdfunder (on-line chat just offers an email optoin. Gave up.... See more

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Rated 3 out of 5 stars

Every time I've donated recently through the mobile site, the page will do this little glitch as I'm entering my payment details and address and reset the tip level, after I'd reduced it from the reco... See more

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Rated 5 out of 5 stars

Easy to set up Proactive communication from Crowdfunding agents to help fix issues. Prompt to respond to questions. Delivered a seamless platform and helped us raise 19k for new floodlights.

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Rated 5 out of 5 stars

Crowdfunder were really helpful and there was always someone on hand to offer me advice when I had a question. Registering can take some time, but I didn't find it too hard.

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Rated 1 out of 5 stars

The default setting for contribution to crowdfunder was set at £5 which on a donation of £25 was ridiculously high. Thought I had cancelled mid donation and restarted. So now a £25 donation has ri... See more

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Rated 5 out of 5 stars

I have used crowdfunder before as it’s the best and easier at platform without a doubt . The team behind it are just amazing and they guide you all the way . Would definitely recommend

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Rated 3 out of 5 stars

I liked to ease of setting up the page and the communication and prompt payments. I really disliked the slider that suggested £40 as a starting donation point and even more the tip slider that set t... See more

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Rated 5 out of 5 stars

Setting up our Crowdfunder was really straightforward and there were useful tips e.g. how long to run it for. It was easy to post updates and add a video. I haven't yet tried to claim our gift aid and... See more

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Rated 2 out of 5 stars

Very disappointed using Crowdfunder . They charge donators a ‘voluntary’ 10% of donation and the charge for ‘transaction fees. ‘ from the money donated . Poor I would advise using other platform as th... See more

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Rated 1 out of 5 stars

Say that it's free, then charge supporters and also withdrawal at end. It would be better if they were honest upfront, people wouldn't mind so much.

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Rated 4 out of 5 stars

Easy to use site, well-explained service with just the right option(s) for my Crowdfunder. Would benefit from better photo options and more in-perk options such as setting limits to variants.

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Rated 1 out of 5 stars

Constant incorrect information from the chat bot & then a human re receiving my payout. Then a ‘bug’ in the system meaning my payout was delayed further despite being fully funded almost 1 month ago.... See more

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Rated 2 out of 5 stars

I had no idea about Crowd Founder. I saw videos of this organization on YouTube and signed up, visited their site to learn more, and chatted directly. I applied for funding. They showed me all the pro... See more

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Rated 5 out of 5 stars

Easy for people to donate. Fees were taken from their donation, so they didn't have to pay extra. Money transferred to organiser's account on the date previously stated. It all went smoothly.

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Rated 3 out of 5 stars

Looks the part, but terribly convoluted when you are a charity looking to use the platform. Registering took an age, and even when that was done, they misallocated you as a completely different enti... See more

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Rated 4 out of 5 stars

The web site is great and easy to use, for setting up a project and for contributing to it - ie it was easy for people to make funding contributions. I guess what I hadn’t appreciated was how importan... See more

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Rated 5 out of 5 stars

You made the process very easy so thank you for your service. I've not got going properly but I am hoping for greater publicity in the New Year

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Rated 5 out of 5 stars

Very efficient and help available for those of us not so expert at IT. Definitely attracted charitable donations that we would not have managed to gain.

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Rated 5 out of 5 stars

Brilliant platform, with superb advice around how to best get the maximum out of your Crowdfunding experience. So easy to use + very low processing fees

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Rated 5 out of 5 stars

The while process, from start to finish, was dealt with by Emma, in a most welcoming manner. It was definitely a first of this sort for me, and I would recommend Crowdfunder for sure. Thank you.

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Rated 2 out of 5 stars

The percentage you take for a charity found raise just to used your platform is very unbelievable. Someone paid it £105 you deducted almost £25.

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Rated 4 out of 5 stars

Robust online crowd funding platform with great links to match funding organisations. very thorough in setting up and quick payments at the end of projects.

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Rated 5 out of 5 stars

The staff at Crowdfunder UK have been fantastic and always there to answer any questions. The website is easy to use aa was setting up a crowdfunder

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Rated 5 out of 5 stars

Really easy process and the platform was easy to use and understand. Support from Crowdfunder and guidance was of an exceptional level.

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Rated 5 out of 5 stars

Easy to set up and manage a campaign, with excellent support and advice. Successfully raised the funds to benefit from the Sport England match funding.

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Rated 5 out of 5 stars

Pretty much what it says on the tin. This is the way to crowdfund a UK project. Good tools, good service, good handholding when you need it, good info, the platform gives you what you need. And actual... See more

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Rated 4 out of 5 stars

Match-funding made a huge difference to our campaign so for that reason alone I would have given 5 stars. The reason I gave 4 stars is because it was a bit confusing as to how the charity page related... See more

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Rated 1 out of 5 stars

I was unable to amend the target amount after a payment was received and I also would like to hide/delete the crowdfund due to only receiving £10.

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Rated 1 out of 5 stars

Paid £50 to a local charity. Bank statement for £60. £10 of this is for a tip apparently. I did not opt in or approve this. Underhand and leaves a bad taste. Will not be donating again through this si... See more

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Rated 3 out of 5 stars

Total inability to speak with someone at Crowdfunder UK. The Crowdfunder website has some valuable features but I believe the optional “contribution” should be set at £0 and if those making donations... See more

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Rated 5 out of 5 stars

Easy to use and provided a way for us to collectively fundraise - making it easy for people to pay online.

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Rated 5 out of 5 stars

Simple to set up and great regular useful updates. Fantastic service for small charities like ours.

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Rated 5 out of 5 stars

I was guided through every step of the way and felt encouraged by the guidance I received.

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Rated 5 out of 5 stars

This is the most easiest platform to raise money for charities. It is honest and transparent.

Company replied

Rated 5 out of 5 stars

A really smooth process and we are ecstatic to receive nearly £1000 fro our fundraiser

Company replied


Company details

  1. #9 of 10 best companies in Charity
  2. #6 of 8 best companies in Association or organisation
  3. #3 of 4 best companies in Donations Centre
  4. #7 of 8 best companies in Web collaboration platform

Written by the company

Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First time - good experience!

This was my first time of using Crowdfunder, or anything like it. Due to all of the help videos and instructions I found it pretty straightforward to manage - though was still nervous hitting the "Go live" button!! I would recommend it to others, as there didn't seem anything hidden or nasty surprises.
Thank you!

8 February 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hi Neil,

Thanks so much for taking the time to leave this kind review!

We're so happy to hear you find our platform was easy to use and you found the videos helpful. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Very helpful personnel through a…

Very helpful personnel through a process I was unfamiliar with, which at times appeared to be a lenghty process.

31 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Alan,

Thanks so much for your kind review of our platform.

We're so happy we could be of help to you and appreciate it can be a little more of a lengthy process when you are applying for match funding.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

My name is Abel Malemane and I am a…

My name is Abel Malemane and I am a Zimbabwean man aged 73 and would like to start a LUCRATIVE VIABLE AND PROFITABLE RURAL CATTLE BUYING CATTLE FEEDING AND CATTLE SELLING PROJECT IN ZIMBABWE 🇿🇼 IN SOUTHERN AFRICA which will benefit more than 20 village households communities,May you send your team member to come and meet me and stay with me and help train counsel and mentor me and the 20 village community households and help us to start this lucrative viable and profitable Rural Cattle Buying Cattle Feeding and Cattle Selling Project so that we can come out of POVERTY
Your team member sent to work with me will be very much welcome to provide funds for the PROJECT,We need a working capital if about($250 000)united states of America Dollarsto build Cattle handling facilities in line with the Ministry of Agriculture standards,we want to drill a borehole and equip it with solar panels and fence in 20 hectares of rural village land,we want resources to buy the Cattle and Cattle stockfeeds and buy a field Land Cruiser and a Director's car

6 February 2026
Unprompted review
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Abel,

I'm not sure this comment is meant as a review for Crowdfunder but thanks for your time all the same.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Whenever I had a problem or needed help…

Whenever I had a problem or needed help there was always someone there to solve it.

1 February 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Robert,

Thanks so much for your kind review and feedback about our platform.

We're so happy we were on hand to help you! Our small team works really hard to ensure our project owners get the best possible service and advice.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Recommended

Easy to use, lots of good features

31 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello,

Thanks so much for your kind review and feedback about our platform.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Really easy process and the platform…

Really easy process and the platform was easy to use and understand. Support from Crowdfunder and guidance was of an exceptional level.

2 February 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Christopher,

Thanks so much for your kind review and feedback about our platform.

We're so happy to hear you had a good experience with our support! Our small team works really hard to ensure our project owners get the best possible service and advice.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 1 out of 5 stars

Havent got the money yet even after the…

Havent got the money yet even after the 7 day period

19 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Lara,

Thanks for leaving your review and I'm sorry to hear you've experienced a delay with your payout.

I don't see an email from you in our inbox in order for us to help you further. You may need to start your payouts in your project dashboard.

Please get in touch with our support team so we can look into this further for you. You can use the chat box in the bottom right hand side of the website or email [email protected]

Kind regards,

CrowdFunder Customer Support

Rated 5 out of 5 stars

Delightful Experience

I was guided through every step of the way and felt encouraged by the guidance I received.

14 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Bosede,

Thanks so much for your kind review of our platform.

We're so happy to hear you found the experience on our platform delightful. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 1 out of 5 stars

Website not actually showing payment…

Website not actually showing payment fields for input on either Chrome or Firefox ( all cookies, etc purged). Impossible to contact Crowdfunder (on-line chat just offers an email optoin.
Gave up.
Hopeless service.
Follow up - I note in the response that they "don't seem to have other reports of this issue" which givne the clunky way they insist on contact harrdly surprisises me - I don't see anyone saying they've checked the transaction log for any outage gap, which would seem to be the more obvious first port of call.
2nd Response again claims system was ok ( based on zero investigation !seemingly) and must be my issue. To repeat my point - just check the transaction logs for downtime and then come back here! as yr staffer Kate has already failed to bother dioing based on email exchanges with me kazxxxx

13 January 2026
Unprompted review
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello D,

I'm very sorry to hear you've had a problem making a payment on the platform, we have thousands of transaction go through successfully on our platform everyday so this is unusual.

We don't have any other reports of this issue or any identifying information from you in this review to enable us to identify a specific problem unfortunately.

These things are typically resolved more quickly by contacting support than leaving reviews without an email address or any identifying information about the transaction or the page on the platform you're viewing.

We are a small team and offer support via email [email protected] or chat and aim to respond to all enquiries within 1-2 working days.

Please do get in touch as we'd love to help you resolve this problem. Many thanks

Kind regards,

Crowdfunder Customer Support

Rated 5 out of 5 stars

Amazing platform that’s super easy to…

Amazing platform that’s super easy to use and create a crowdfunding page. They are very transparent with fees and every option available to you. Payout happened in the time frame they gave with no issues. Would highly recommend it for your own crowdfunding site! I used it to crowdfund for my university film project and it was easy to see the insights, generate lists based on rewards claimed and share to social media or using a link.

1 February 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Caitlin,

Thanks so much for taking the time to leave a review!

We're so happy to hear you find our platform was easy to use to raise money for your film project. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

An easy process to set up and run our…

An easy process to set up and run our campaign and we were provided with great access to support and useful advice when needed. Once set up, the Web interface was easy to use and allowed us to update our project and to instantly communicate updates to supporters. Management information provided by the online platform was very useful in running our project, and the process for paying over the funds generated by our appeal worked well. It was all very straightforward. Overall very pleased with the experience.

10 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello David,

Thanks so much for your kind review of your experience using our platform.

We're so happy to hear you find our platform was easy to use and set up your project. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Flexible and good support

Interface is a little tricky to navigate at first but the help is brilliant, good speed of reply with considered and genuinely helpful advice.
The platform feels more flexible in the long run than other platforms and I've been able to tweak things and ask the team advice as my campaign has got off the ground.

9 December 2025
Unprompted review
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Kate,

Thanks so much for your kind review and feedback about our platform.

We're so happy to hear you find our support to be great! Our small team works really hard to ensure our project owners get the best possible service and advice.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Ease of use was great

Ease of use was great, raised a lovely amount very quickly

8 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Julie,

Thanks so much for taking the time to leave a review!

We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 4 out of 5 stars

Great for business wanting to do a charity prize draw

Easy to set up and manage with clear guidelines. Ideal for our prize draw as a business wanting to support a charity.

5 January 2026
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Paul,

Thank you so much for your review.

We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference to your Prize Draw and the charity you wanted to support, and your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.

Thanks again - we look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Rated 5 out of 5 stars

The Crowdfunder team's enthusiasm and willingness…

Your team's enthusiasm and willingness to play and get involved. You wanted us to get funded and also gave us a lot of laughs along the way. thank you for believing in this project and jumping in with us.

31 December 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Niki,

Thanks so much for your review, this feedback is so lovely to hear and I've shared it with the whole team.

I know the Bridport team loved coming to film with you and the wider team really enjoyed the video and enthusiasm surrounding your project!

We hope to help you crowdfund again in future.

Kind regards,

The Crowdfunder Support Team

Rated 5 out of 5 stars

Crowdfunder is a great way to raise…

Crowdfunder is a great way to raise funds, easy templates to follow and helpful suggestions to maximise impact.

31 December 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Julia,

Thanks so much for taking the time to leave a review!

We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

The gift of giving is absolutely…

The gift of giving is absolutely wonderful thank you so much

Hardship is not a good thing at this moment in life so seriously thank you for helping us

God bless the next person with the same opportunity and blessings

31 December 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Owen,

Thanks for taking the time to leave a review!

We're so happy to hear your kind words and your appreciation for the opportunities Crowdfunder can offer.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Works and includes all-or-nothing funding

I used it , it allowed all-or-nothing funding, and that's what we wanted.

It even lets you switch to normal funding midway if you need to, so that's a good safety net.

We got the money, there wasnt a hefty fee, so it was all good.

We didn't get any extra funding+, but I think the parameters for that are pretty niche community projects.

6 December 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Simon,

Thanks so much for your kind review of our platform.

We're so happy to hear about the positive experiences you've had on our platform. We work to continuously improve it so it's great to hear our hard work is paying off and benefitting our project owners.

We look forward to helping you fundraise again in the future.

Wishing you all the best,
The CrowdFunder Support Team

Rated 5 out of 5 stars

Simple to set up and great regular…

Simple to set up and great regular useful updates.
Fantastic service for small charities like ours.

16 December 2025
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Phil,

We truly appreciate you taking the time to share your positive experience and I've passed on your kind comments. It’s incredibly rewarding to know that our efforts have made a difference!

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.

Thanks again - we look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

Rated 5 out of 5 stars
Crowdfunder UK logo

Reply from Crowdfunder UK

Hello Kate,

Thank you so much for your wonderful feedback!

We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference to your Prize Draw, and your kind words mean a lot to the team.

We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.

Thanks again - we look forward to continuing to work with you!

Best wishes,
Crowdfunder Support

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