Equipcloset Reviews 243

Thank you Emeril for responding so quickly to my request it is nice to know that there are still good companies around that value their customers thank you again and have a nice day Update: I was... See more

Update: To get my money refunded this company demands a 4 or 5 star review. According to them, it is not to silence me, but to refund me..... Update: I have been contacted to update or delete... See more

Emilia was absolutely awesome, she was polite and very professional and extremely sweet to deal with. She is doing a great job. Please recognize her for being not only a valuable employee but a ve... See more

I think that my problem is close to being resolved. Thank you imani for your help in this matter. I hope that i hear from equipcloset in a timely manner. Thank you Elaine Welch Thanks imani fo... See more

I had a charge on my debit card that I did not make. Equipcloset immediately upon my contacting them about the matter approved reimbursement of my funds. They handled my situation professionally as I... See more

I emailed them and within the hour, Jamal from the escalation team reached out to me regarding cancelling my order and refunding me. Thank you Jamal. Got a confirmation email quickly but they will on... See more

I didn't recognize this charge or site and reached out for assistance. They resolved the issue quickly and were very kind and understanding. Thank you Raj and escalation team!

The Fact That My Issue Was Dealt With Without Prejudice,Everything From The Beginning To Now Has Been Exceptional.Emily Has Been The Absolute Best And She Stood On Her Business,Thank You Emily,You Are... See more

I mistakenly signed up to the scheme. But, once I contacted customer services to cancel, the whole team worked quickly to help me. I was contacted by Emerald, who kept me in the loop at all stages and... See more

Emily helped me very much. She quickly and kindly resolved my problem. I am appreciative the help I got from everyone in the company they were very professional and supportive. Thank you.

Please reply to the message I did not purchase any gift cards The account was defrauded and a sum of money was withdrawn. Please recover the amount I did not subscribe to the store nor do I hav... See more

I recently seen a purchase on my card from a site I didn’t recognize. I was able to get in touch with support and they informed me that all I could do is use the points that were purchased. A few hour... See more

When I really didn’t know what was going on Eugene helped to solve the issue. I really appreciate it and am satisfied with the the promised outcome.

This was presented in a different manner and after completing the transaction it seems like a scam. Everything seem AI generated Imani has reached out personally to take care of the refund.

In order to get my refund I need to either update or delete my negative comment… So I decided to update my comment, the company would offer a refund if you lie on your reviews, just like they force... See more

Customer service was great with a credit to my CC as the purchase was not mine. They issued me a credit right away. Very pleasant experience with Lizzy.

I disliked they way they bring you into their club. Facebook ad was for yarn for $10. They have resolved this matter after a couple emails. Hopefully will have a full refund soon.

I am annoyed because I need every cent I have and then people go deducting my funds for no reason. I am not rich this disrupts my life when my money gets taken. Thanks for your help kindly release m... See more

very poor description of what actually this website and/or service is. I had 5 charges over the course of less than a month and no service and/or product to show for it. The first agent I chatted wi... See more

Thank you for handling this so quickly. So, I am expecting to see not just the one transaction, but both transactions refunded. Once again, thank you

I dont know how my information got on this site but I was able to cancel it asap an not be charged anymore so thank you raj

I was charged monies for a subscription that I did not request/order. Thank you Escalation Team for resolving the issue.

These people have unauthorized my bank account. Fraud. Saying they'll credit it in the store. I never heard of them until now.

I'm trying to get my money back on my card and they sent me a email saying the only way I'd get my money back is if I left a 5 star review and if it doesn't work I will leave another review

My mistake was corrected immediately. Emerald responded really fast to my enquiry and it was rectified within 48hrs. I cannot fault the customer service team at all. I am very grateful.

Did not want this at all got charged along with three other things customer service sucks and they keep trying to renew a membership to something I didn’t want dont know what services they offer or sa... See more

I don’t know how this charge was ever made on my card. Thank you for removing I have been dealing with Imani and she has assured me they will remove the charge.

Eric was very helpful in assisting me with the resolution of an issue I had. He was fast and friendly through the process. Thank you eric!

Claire helped resolve my issues in a most timely manner. I am grateful for their service.

" Emerald solved my problem," Swift Fast And In A Hurry Thanks For You Swiftness On My Refund Issue ~ Demetrius

The company is great. I had a small purchase issue but Edith helped get it resolved super fast.

Juan helped me, The Issue has been wonderfully addressed by Juan. Thank you Escalation Team

My experience was bad… but their team was Great!!! They fix the problem and issue I had in a great and timely manner.

I keep getting charges to my debit card and have not seen a product delivered yet. Edith really was helpful.....

Eric is helping me to resolve an issue I had. He is very prompt and supper helpful thanks so much Eric

I was in a frustrating situation and Edith was able to help me resolve it to the best of her ability.

Jeremy is doing a great job of reimburssing my money back to my card