Furdeco Reviews 160,288

Company got in touch and happy to adjust delivery to a day I was able to easily accept it. Large furniture delivery to my first floor flat by two very polite, kind and friendly gentlemen. Arrived on t... See more

Regular comms pre delivery so knew when to expect my item. Bought a storage tower which came in a ridiculously big box. Delivery man took it out of the box, moved the box to a suitable spot to leave i... See more

I was impressed how accurate the time slot was: & I was very grateful to the courier who carried the package to the room for me as I would have struggled to get it there by myself. He was friendly & c... See more

Delightful delivery men. Smiling and prompt. Rang 30 mins beforehand to say how far away they were. Our house is impossible to find so they rang again for directions once here, which meant turning ba... See more

Delivery timing and contact were good. Phone about 30 minutes before arrival. Courteous. Tracking on map was good, could clearly see progress although as I know the area better than the ‘app’ I found... See more

Two Radiators delivered with clear damage to the packaging, they look like they have been thrown around in the vehicle with little care. The boxing smashed and broken into. Delivery team ignored reque... See more

Your team pulled up just after indicated delivery window, and proceeded to deliver our table exactly where we wanted it: in our rear conservatory. Given the weight of the parcel [80 kg] no mean feat,... See more

Delivered on time promised and the tracking information was kept up to date. Also sent email updates. The guys phoned about an hour before they arrived to let us know. Offloaded our radiators quick... See more

This company kept us informed of the delivery processes from start to finish. We were given advance notice of date, day and time of delivery, down to half an hour before.There was enough delivery staf... See more

Cant fault the fellas delivering they were polite and professional and on time. After removing of coats by door by me so front opened wider and taking 3 seater out of the cardboard they expertly m... See more

Good communication by e mail previous to delivery.Lovely service. Arrived at the time stated. Phoned an hour before they were arriving. Polite delivery personel, checked his shoes weren't muddy before... See more

Delivery driver called to say what time he would arrive & very kindly waited 30 mins more than his original time quoted to deliver , as my husband wasn’t home at his original ETA . Very kind of him t... See more

Rustic Oak dining table and chairs delivered today. Excellent service with constant updates via email and text. Tracking provided in a text so I could see where the delivery men were and how many dr... See more

Excellent communication by email, text and phone, when my delivery was due. And when I was given ETA of 3 hrs, another phone call and text to say they were 30 mins away. Drivers came within the time s... See more

Fast, efficient delivery with good communication regarding times. My delivery was due between 2-5 and I received a call at 9 to ask if I would be at home between 10-11. I confirmed that this would b... See more

Two man team arrive in time slot stated after giving a 30 minute advance warning by phone.Carry boxed item from delivery vehicle to front door ( offer to remove footwear before entering).Manoeuvre bo... See more

Ordered a number of large camping items from Blacks. Furdeco notified me as soon as they received my shipment. Further updates to let me know what day (with 3 hour window) it will be delivered follow... See more

Delivery slot was pushed forward by 30 mins from the expected 3 hour window. Only giving me an hours notice. But they still arrived earlier than that. But luckily they happily waited until I arrived h... See more

Delivery Late I was given a time for delivery but unfortunately they arrived no where near that time, which caused me issues. Also when I mentioned this , they asked who'd given me that time I sai... See more

I was kept well informed about expected delivery time and given updates about it being slightly later in the day than first planned. Both drivers were helpful and friendly. Taking products out of boxe... See more

The large freezer was delivered damaged (small dent on the bottom of the door). The damage to the outer box was kept hidden from me until we deboxed later that day. As the damage doesn't impact... See more

Paid for "White glove" delivery - delivered to a room of my choice. Got no glove delivery, no updates on when it might arrive and a refusal to do anything other than dump it in my hall. "Unboxing was... See more

Ordered the radiators ggey came on the correct time, the driver called about 10 mins befire arriving 2 men brought them into the house were very polite and left . So call good . I haven't unwrapped... See more

Really polite and helpfully delivery drivers, took the item to the 1st floor flat for me. Only reason for 4 stars was that the delivery was two hours later than initially scheduled and this was not up... See more

On time delivery but Frick and Frack didn’t seem as if they had much experience moving furniture. They ripped the packing on the corner of the conservatory (no damage to the conservatory, and just t... See more

I had a great experience with Furdeco. The team was friendly and professional from start to finish, and they kept me well informed about my delivery. They arrived on time, unpacked and assembled my so... See more

Very poor delivery experience. Two guys tried to leave the mattress in the living room and only took it upstairs after I asked. They struggled carrying it, dropped it on the stairs, and it slid down... See more

Ordered through B & Q and then was contacted by this Company at regular intervals updating me on delivery. Delivery time was spot on & got a text 30 mins beforehand. Varun & Sahil (Team D29) were the... See more

Ordered the Heaven circular dining table for my new flat. Absolutely love the brown marble design & great quality. Heavy table & requires legs to to be built & attached to the table but instructions w... See more

Notification when arriving. Brought item inside door. Arrived on time Table better than expected, looks good - quality glass top & steel sturdy legs should last. 👍🏻

One of the guys clearly is not very strong and has never deliver furniture before as he tried to get the chair in flat and we could all see it was wider than the door apart from the deliver guy. Plus... See more

After being confirmed by email the day previously, the delivery of my sofas and foot stool was made at the early part of the 3 hour time slot I was given ( most companies give a 5 hour slot) whic... See more

I was able to reschedule my delivery way via a simple text message, so that I know I would be in. The delivery tracking app was simple to use and helped to keep me updated. The items were delivered wi... See more

My experience was potentially a bad start but through no fault of Furdeco but false information from Amazon updates. I contacted Furdeco directly as delivery was planned for 27th jan and not 26th the... See more

Delivered in between the set times. One delivery person, no manners just said "knife". He continued to open the boxes with the dumbbells in which clearly stated "do not open with a knife". The other d... See more

Excellent service. Arrived within the first 30 minutes of their ETA span of 3 hours. Carried out a quick inspection of house entry, stairs and 1st floor bedroom to acclimatise themselves. Paid due car... See more

You are emailed regarding delivery date and how to change if not convenient ! Your given a time slot of 3 hours which allows you to plan your time ! A link to track the delivery and the courier’s cal... See more

Item was as expected and arrived within time scale given. Numerous txt's sent advising me time of delivery slot suggesting close to 7am. Item delivered at 07:40am by team code M224 Vishal and D148 Ran... See more

Pleased with delivery in specified time slot. Pleasant gentlemen but a bit lacking in conversation, maybe a little more interaction with customers required.....a smile or 'good morning' Maybe it wa... See more

Absolutely terrible service. I took a day off work for a delivery that never came, then was told I “wasn’t home” and charged £60 for a redelivery. Turns out the driver had the wrong postcode the whole... See more