Giftsaler Reviews 103

I disliked the fact that I was signed up unknowingly and purchases went off my account. I could not cancel until I received an email at least two weeks later. I was extremely pleased that as soon as I canceled joining, I received an email to say that I would be refunded.

I'm fully satisfied with services I got from escalation team

What I like is that they do have beautiful Items that they sell. What I don't like is that they just took my money 3 time in my bank

Jamal helped me solve my problem.

Update, I have now received a refund for the $9.99 that was the first charge. I am waiting for the second charge refund. The company has requested that I take down this review as it does give a positive reflection of their company. Once it is taken down they can expedite my refund. I will instead update my post and raise my star rating from 1 to 2 stars as it is going in the right direction. - I contacted customer service to cancel as it was not at all what I thought I was signing up for. I told them I would find something to order even if I didn't really need it and to cancel further transactions.  I then received an email that my case was sent to the escalation team and the  $9.99 that I was charged was being refunded. A favorable review was needed from me to finalize the refund. I did that since I felt that the issue was being resolved quickly. However, today I see another charge on my credit card coming through my bank made by your company. I have sent an email to customer service. I want to make sure no one else gets scammed!

Everything was smooth the ceiling once I actually talked to a real representative. I just wanted Seattle Seahawks jerseys so bad that I got excited that the boys and I were going to be ready for game day. You can understand how disappointing I was when I didn't actually get the things I ordered. I'm so excited for the Seahawks because they are back in the Superbowl LV. Thanks for being so understanding and know that that money is not as important as good communication. Thank you so much for your help Eugene.

Good morning this is an update they sent:
Hello Jazmin,

Thank you for taking the time to share your honest feedback with us. We genuinely appreciate it, and we understand that there may have been some confusion regarding how our subscription system works, we want to sincerely apologize for any inconvenience you’ve experienced, and I truly appreciate your patience throughout this process.

I am checking on our system here and i see that , the representative who communicated with you actually initiated the refund , but i see that the refund is still pending . This is because you left a 3 star review but our system does not recognize a 3 star as a positive review .

After a thorough review of your account, we found that a subscription was initiated and later cancelled. As outlined in our terms of service, our trial period offers limited access and automatically transitions to a full membership if not cancelled within the trial period. An email notification was sent at the time of registration to clarify this procedure.

Your satisfaction remains our priority and In recognition of your concerns, we are prepared to offer you a full refund of your membership fees which we believe is the best solution to ensure your satisfaction . To help us properly document and close your case in our system, We kindly ask customers to remove their review . This helps us ensure that completed cases are marked accurately and that feedbacks also reflects the final outcome.

Please note that this is not intended to silence your experience. You are always welcome to share feedback again after the resolution if you feel it is necessary. This step simply helps us provide confirmation to our Payment Department that the issue has been fully addressed so the refund can be processed smoothly.
Once your review has been removed or updated, we will promptly finalize the refund. Refunds typically reflect in your bank account within 5–7 business days depending on your bank’s processing speed.
If for any reason the refund does not appear within that timeframe, you are absolutely free to rewrite or re-rate your review.

We truly appreciate your understanding and cooperation.
If for any reason the refund does not appear within that timeframe, you are absolutely free to rewrite or re-rate your review.

How to DELETE your review :

Kindly delete your comments by clicking this link: ( This link takes you directly to the comment or review you left ) :

The company shouldn’t open accounts without people consent even thought swear this is not possible it’s what happens, then is a no refund policy, and if someone Scalante the issue and you are promise a refund you are requested to give a 5star review before your problem is solve! That was my case with Emily, since Jan 2 that I intended to pay for something else on Facebook I’m dealing with this situation and no one responds my emails, no one can help and on top of that is the same answers you get thru the company chat. That this is impossible but I know I’m not the only one scammed to get to have a subscription of a company is not in my country and I never intended to. Now I have Mr.Uriel assuring me that my refund will be available as soon as I delete or modify this review, one thing I have to give and is that since I made public what happen they are willing to refund my money back. So because they are interested now in “helping” I give one more start, this representative is doing more attempts than all the others I’ve being dealing with since Jan 2

Escalations team acted promptly

Subject
Complaint and Request for Refund of Booking Credit
Dear Giftsaler Support Team,
I am writing to formally raise a complaint regarding my booking credit with LoftWisp and to request a full refund.
Despite attempting to use my booking credit, I have been unable to do so satisfactorily, and the service provided has not met my expectations. As a result, I no longer wish to continue with this booking credit and am requesting that the remaining balance be refunded to my original payment method.
Please consider this email as an official refund request. I would appreciate a prompt review of my case and a clear response outlining the refund process and timeline.
If this matter is not resolved within a reasonable timeframe, I may be forced to escalate the issue further.
Thank you for your attention. I look forward to your response.
Sincerely,
[Arjun chaudhary]

The customer service provided by Imani and the escalation team, was excellent.
Thank you!

They requested a review prior to a refund. Refund never came. This site is a scam. Don't fall for it 🤦🏽‍♀️ I got scammed by another site then this one and another charged. Lost 80 bucks that day. HORRIBLE thanks for nothing Edith.

Great service

I don’t understand how I accidentally signed up for this membership! It was not wanted or needed. So, I immediately sent an email to opt out. I appreciate the quick response from Kenny.

Emily helped me with great customer service. Thank you emily

Emerald solve my problems

After the 3rd email I sent i appreciate how someone finally reached out to me and helped me. Although im still waiting on my refund I was promised. I still have yet to recieve it.

Your promise to return back my money which was charged from my card by mistake.