Hippo Leasing Reviews 11,794

It was an absolute please from the first interaction. Very knowledgeable staff and prompt in responding. So good that I didn't need to check the vehicle prior to purchasing, it turned out to be exactl... See more

It was a wonderful and simplified journey towards owning a car. No hidden added extras charges, no sales person trying to twist your hand into making extra purchases. No paper work. Payment made easy... See more

I desperately needed a car as my old car recently failed its MOT and was beyond repair. I called Hippo Motor Group and my advisor was Danielle. She supported me throughout my process from start to fin... See more

⭐️⭐️⭐️⭐️⭐️ I honestly can’t thank Alexandra enough for all her help arranging my car finance and finding me a car. From start to finish she was so forthcoming, patient, and incredibly... See more

What a fantastic team! They were very friendly and patient and explained the process at every step. They were happy to answer any and all questions we had. Sending emails at every step and even helpin... See more

After a few minor issues with organising delivery, we had the absolute pleasure of having Dave Platt drop off the new car today. Due to a mix up with delivery notification, I wasn’t at home when he ar... See more

Kash has helped me on my second car. After the best first experience, I continued my agreement with Hippo Leasing. It's been effortless throughout and I can highly recommend. I went from a BMW... See more

Super easy to use, very simple process. Pre-approval is a great idea and makes things flow really well. My Account Manager Fabio Papaleo was incredibly helpful and responsive using multiple comms met... See more

The Customer Support & Service yet again has been exceptional from Hippo Leasing. My account Manager, Alexandra, has been so helpful and supportive and has yet again made my transition from 1 Lease... See more

Incerdible service... From the get go, Scott was brilliant. I work in telemarketing and if Scott was close enough I would prize him away. He is everything you need in a company like Hippo, grea... See more

This was a stress free experience. Amazing customer service from both Ruby at the time of enquiring and reserving the vehicle and also Alan when having the car delivered. Would highly recommend Hippo... See more

After looking through many adverts in Autotrader and online, we decided to go and view a few cars at Hippo motors in Blackburn. Staff were courteous, prompt and not at all pushy. Refreshments and... See more

Dave rowcroft delivered our car this morning,he rang me an hour before delivery and gave me an eta,came on time and explained everything I needed to know about the vehicle and the way to get the best... See more

The whole experience was excellent from Beginning to end one person who deals with the whole process James was just brilliant and the fact the car isn’t from an Auto trader add like some companies... See more

Great customer service from Pete Machin. Really helpful, built a sense of relatedness and this eased the whole of the exchange. Very helpful with familiarising me with the BMW and how to operate it... See more

Super lovely and helpful Sales Manager (James B) has tried his best to help but the Management and Customer Services team have shown a complete lack of interest in after care when the car we bought de... See more

Really pleased with the service and support that we have had from Hippo. It is our first time leasing a car, we felt that everything was explained well with no pressure or expectation for us to spe... See more

Would 100% recommend, no hard sales pitch, Karmel the sales assistant was superb very efficient and knowledgeable. When I went to pick the car up it was in gleaming. Thanks Kamal and the detailers... See more

Vehicle Delivered by Andy B What a lovely courteous man. Kept me updated with his ETA, Delivered my vehicle. Being a new electric vehicle driver, he took his time to show me how car worked answered a... See more

Ordered our new car in December which was a seamless experience thanks to Sophie. Who explained everything in great depth and spent more than average time finding us the best deal. We’re now excited f... See more

Writing this review filled with overwhelming anger and frustration. This was my FIRST TIME buying from Hippo, and honestly, it was an utterly disgraceful experience. I urge everyone—stay far away from... See more

Cowein was very helpful fairly knowledgeable. Try to do his best to get me in this car. I was very unhappy about the car not having mats and also although he gave an explanation about the charging I e... See more

I would give it no stars but that option doesn't exist. Sold a car to me that somehow passed MOT days before without working seat belts!!! Would not take responsibility, ghosted me. Rude and unprofe... See more

Very bad experience after buying a car for £26500 with faulty spare key and couple of checks on dashboard with very horrible customer service .as advise just void this dealer after taking the money t... See more

Scott from Hippo Leasing made the whole finance process for my Polestar 3 feel genuinely easy and stress-free. From the first conversation, he was patient, transparent, and really took the ti... See more

Soon to get second vehicle from Hippo - had no problems throughout. Some companies appear cheaper but by the time you have like for like quote, they aren’t. Questions always answered quickly an... See more

So far never had a bad experience with Hippo. On my second vehicle. Kamaal was really great at answering questions and reassuring. Then there was Andy, delivery driver, what an absolute gem of a guy.... See more

Five stars because even though there were a few hiccups, my Account Manager Megan was a breath of fresh air. She was calm and found solutions. She responded to my concerns and queries promptly, and ke... See more

From start to finish we were treated so amazingly well. Our Customer accounts manager Brandon Cooper made us feel so very welcome and the whole process was Professional & Super Effecient. As a couple... See more

Good service from the very beginning which lots of contact from Rhys. Not too much pressure to buy their add-ons which is a welcome relief!!! Final delivery by Dave Platt (not the footballer) was gre... See more

Got my car through Hippo Leasing and overall, really happy with how quick everything went, from first call to getting the car was only about 4 days. The advisor (Jack) was a nice bloke, a bit of h... See more

From start to finish everyone involved was friendly, approachable and professional, and genuinely seemed to want me to be completely happy with my decisions. No one minded how many questions I asked,... See more

I have now received my 3rd car from Hippo, over several years. The process was seamless and I had my new car delivered promptly. Jack my sales advisor was patient and ensured he tailored a vehicle... See more

We’ve had such an amazing experience dealing with Hippo and in particular, Andy Gill from start to finish. He went above and beyond to help us and made the journey so much easier and less stressful th... See more

Fabio was our main point of contact and he went above and beyond to ensure we got a great deal within our budget. His level of communication at all times was exemplary and he came across as a really n... See more

Really good company, I started the process with James and he helped me find a car that fit my budget well and was extremely helpful, every time I called asking for more information, he would go out hi... See more

Started off really positive. Account manager, John was really helpful and informative. Advised of my options - suddenly stopped answering my calls. Never called back. I rang 3 times and was fobbed o... See more

Had a great experience with Hippo Leasing thanks to Alexandra, my broker. She was super patient, honest, and really easy to talk to. What stood out the most was how she handled some of the dealerships... See more

Great experience start to finish! Friendly, extremely efficient and great customer service from the team. Todd worked extremely hard to find us the right car and deal, very on top of the paperwork, an... See more

Dealing initially with Jack was fine and the driver Pete delivering was nice and courteous and on time as expected. However was disappointed when price agreed on the car with Jack was increased by his... See more